Dropped my car at the nth hour of the day (5pm) for routine maintenance: oil change, brakes; with no appointment- but Brakes Plus was very accommodative and took my vehicle in. Moreover, it was ready the next day morning 9.a.m. all works completed! Mike took care of me and made sure I got the best price in town! Great customer service and management! Very satisfied 😊-HBIBI

Brought my 04 Ford Explorer sport track in today. I knew it needed new brake pads and roters on front. They were able to get me right in. Later they called about an estimate after inspection. All work performed in a timely manner. thank you very much Breaks Plus!

Fantastic service. Great price…the whole team was professional . I worked with Karl…very good. I’ll be back and will recommend to friends and family!

From start to finish, we had an excellent experience. Our service technician, Trevor, was courteous and professional. They were able to complete an oil change and replace brake pads in the amount of time promised at drop-off.

Definitely check this place out! I went in today concerned about my brakes based on mileage. They did a FREE inspection of my brakes. After review, they informed me that my brake pads were in good shape and they saw no concerns at this time. They could have easily just said, this is going to cost $500 and I would have not known the difference. Thank you for your honesty and I will recommend you to others.

Trust Mitch with your repairs give them a call. Went in to get a quote to take back to my regular repair location to have them price match and was completely impressed in the way Mitch Moore Runs the Shop. He answered every question I had and gave me the best price and also took time to do it the right way. I had only intended on getting a quote so I went in later after work and Mitch was able to get my repairs done even though it was later in the day and he and staff stayed late to make sure the job was done right and was able to get it taken care of today.. I plan on using them in the future very happy to call this my new go to Car repair location.

I cannot recommend this Brakes plus location enough. I have had my car here a few different times and they always provide the best service! I have dealt with several employees but Carl really stands out! He always makes me feel comfortable in every repair and answers every question I have without hesitation. Thank you Carl, Mike, Mitch and all the other great employees at brakes plus!

This place does nice solid work at a fair price. They replaced the rear drum components and shoes, as well as, doing a system flush. I dealt with Mike. He kept me informed about how the work was going and updated me throughout the job about the shape of the different components in the system. Giving me the option to decide if I wanted attention paid to anything else while the vehicle was at the shop, but without any pressure about having the extra work performed. We are pleased with the results.

This is place is awesome! These guys are very trustworthy and do a great job. They’ll always have my business.

Had a fairly urgent situation with my brakes a few weeks ago and I have to say these folks were very honest and took Great care of me. The other place I went to would’ve charged me for the replacement of pads and rotors, and Mitch went out of his way to assess the situation accurately and found a way to get some more life out of my rotors. Also, he was kind enough to pick me up and drop me off and we were able to get it all done on the same day. Will definitely be back there for more repairs in the future!

Wonderful customer service. I deal mostly with Karl. Service is fast and accurate. I know when I take my car to them, I will receive an honest assessment, fast service, and it is always affordable. I am a 78 year old senior citizen and feel well taken care of by these folks.

I came in for my yearly inspection and the manager was very professional. He was friendly and understood my situation. He pulled my car in and he found somethings that needed to be changed so that I could pass my inspection. He called me over and discussed the necessary details of what I needed done. He fixed/replaced the items that needed fixing. He got my car inspection done quickly and I was on my way 20 minutes before I had to go to a doctors appointment.If you want fast professional service you cannot go wrong with brakes plus in Lewisville.

I went to Brakes Plus because I was given a coupon ($10 off) for an alignment with a recent tire purchase. Mitch, the manager, showed me a detailed reports explaining what I did and did not need (all for a great price!). I greatly appreciated his honesty, which seems to be a rarity in business these days. I would recommend Brakes Plus on main in Lewisville for quick, honest car service!

Major Mitch and Mike magic customer service!!! Total professionalism with honest information and smiles to go along with it! More than just a brake service station. I was addressed immediately upon doorway entry. Thats What I Like, Thats What Like! (Bruno Mars voice) Worth the trip from Irving to Lewisville! Thanks A Bunch Guys!!

I stopped by and I spoke with this man named Danny who helped me out with my situation his professionalism was amazing. I recommend anybody to go here if you need any kind of services I am new to the area and it was very refreshing to see professional people who are willing to help me out❤️😊 thank you so much Danny you guys definitely gained a new customer thanks again to Danny and the brakes Plus crew

$67 four wheel alignment and $10 tire rotations!Excellent customer service and excellent prices! Very nice helpful crew. Ill be coming here for my auto needs instead of going to the dealer, which charges triple for most of the same services! Came here because of their great reviews and I was not disappointed.

The guys that work here are the best! I just had a horrible experience at a previous car shop, I almost paid 1600 on a repair that I didn’t need. I took my car here for a second opinion and they were so kind and honest and I ended up saving sooooo much money and I can’t thank them enough for it! As a young woman I feel like it’s really difficult to find a car shop that will be honest and straight forward with me and not try to rip me off and these men were so wonderful and really made me feel like I could trust them. I definitely recommend them!

They were Amazing!! And I dont say that about repair shops, but they were honest, professional, and friendly. I will be back for any future repair. I was quoted different and more way more expensive repair at other shops. This is a company and staff you can trust. Thank you Again!!

Karl, Mitch, and Mike always provide great customer service and always get my car back and running smoothly I highly recommend this location. I don’t live in this area but I only come here because the service is so great!

Great service today!!! Fast, and efficient on a busy day they were able to get me in and quickly!!! Love bringing my car here!! Highly recommend for your car needs!! Thanks Brakes Plus!!! Great prices too!

Went in for an estimate on breaks, left knowing so much more for my car and was given realistic time frames and pricing for everything. Highly recommend for any of your car needs especially Mitch! He’s awesome and tells you how it is.

Mitch and Mike did a phenomenal job all around. After being told by another shop that we needed $650 worth of brake work, they checked everything out and we found that our brakes were perfectly fine and we just needed a brake flush and fuel induction. They are honest, shop is well kept, and they do great work. Thanks guys!

I spoke with Mitch on the phone and assured me me he was not in the business of selling me things I dont need. He was very professional and helpful. Mitch even offered me and my 1.5 year old son a ride home while they worked on my car. Once my car was done, Mitch came and picked us up. Him and his staff were awesome. Their customer service is next to Pa and mas.

I was originally looking for a place for my brakes and I was happy to see they do other services as well, which saves a lot of time. You can tell they know what they’re talking about and are genuine people. I would definitely recommend coming here!!

From the start, Karl was very informative and prevented what could have been a life threatening disaster. I recently bought a used vehicle and failed to check the brakes and oil before I drove off the lot. Karl showed me I basically didn’t have ANY! There were quite a few cars ahead of me but he found a way to squeeze me in the schedule. I am so thankful I will driving in a safe vehicle and not a death machine anymore. Mike and Jay also were very kind and helpful. While I waited, I enjoyed refreshing beverage amenities and free WiFi to get some work done. I’ll be back, for sure!

Great service overall and reasonably priced. Highly reccommend.

Brought my Ford Explorer in for routine brake maintenance. Easy to schedule and were fast completing the work. Price was reasonable compared to other shops. Recommended!!

Took in Friday morning and had estimate and work was done by early afternoon. Would recommend them to everyone. Mitch the manage explained everything and did not push any extra charges.

Mike the advisor and his preferred technician helped me with an alignment check and showed me everything what needed to be replaced. Great honest people!

Best service ever. I will not go anywhere else for my car needs. Today Mike helped me, exceptional service as always. Highly recommend Brake Plus Lewisville. Quick, thorough, professional and all very friendly and polite.

I have been going to Brakes Plus for a few years. Everyone is pleasant. Your car is taken back almost immediately . I am always happy with the service. I highly recommend Brakes Plus.

I came to get my rotors turned and new brakes put on my 4Runner. My brake pads were real thin. It was recommended to have my rotors turned too. I was shown the problem. I decided to have this work done. I again got another coupon. I love the honesty and the dedication of the staff at Brakes Plus. I highly recommend this place.

Mike and Mitch were awesome. They were quick and super helpful. It’s been a rough week and this was a bright spot. Thank you again.

Brought in my 2006 Saturn Vue to get a service checkupm, as I am taking a trip in September, and the service that they gave was tremendous.Their team always go the extra mile to be sure that ALL issues they find are:1. Looked at in a professional manner(DOES It really need to be repaired now?)2. Discussed and explained to me about the cost and the need of the repair3. When approved by me completed in a quick and professional mannerOne of the BEST I have ever dealt with in my 70 years on the PlanetGREAT Job, GREAT Team

Charles and Devontae provided excellent customer service when I came in looking to have some minor repairs done on my Toyota Tacoma prior to a road trip. Charles told me the items that were critical vs. the items that could wait until I got back. I never felt pressured into a service that I did not need and was offered several discounts I never asked for. I will definitely be returning for the non critical car care services that have been recommended. Thanks guys! Was a pleasure doing business here!

I recently moved to another location and chose to visit a different brake shop, to my surprise a month later my car was shaking every time I pushed the brakes. One bad break job later, I came back to the Lewisville location. I remembered I have always had a pleasant experience here. I talked to Karl and he was quick to help me. He gave great recommendations and explained to me what was going on with my car. I have gone to this location since 2012, and will continue to come here. If you want great, friendly, customer service, and knowledgeable mechanics visit this location!!! They all are amazing!

I recommend this location. The service not expensive. The workers very friendly.

The guys at the shop were great. Went to a couple other places and the service wasn’t as fast as these guys. The went over everything I needed, very detailed. No b/s here

Mitch and all his guys are amazing! They always take great care of my vehicle. I have used this location for years and will continue to do so..

Karl took care of me. Got parts and did the repairs quickly. They made sure to go above and beyond. They even stayed open late so I could get my truck.

Randomly passed by the location and decided to make an appointment. They were honest and fairly priced. I liked how upfront they were about servicing my vehicle.

I was having issue with my brakes making a strange noise. I took my car to Brakes Plus and saw Mitch the mgr. We went for a test drive and he seemed to know what the problem was right away.He put the car on the lift and fixed it right away, maybe 10 minutes. He said Im good to go and didnt even charge me for it. Talk about service! All I can say is if my car has issues in the future I will be going to Brakes Plus in Lewisville! Thanks Mitch!

Sure glad we decided to use Brakes Plus. Mike was very accommodating and helpful in explaining what was wrong with my brakes. I was very pleased with the service and job that was provided. I plan to go there for more than just brakes. Thanks guys!!!

Mitch & Nick went above and beyond to help me figure out what was wrong with my Jeep, get it fixed, and get me back on the road. Mitch did a great job of keeping me informed of the progress and he spent extra time taking it on drives to make sure the problem was resolved and didn’t charge me anymore than he originally quoted me. BP has been and will remain my go to place when my vehicle needs some work!

I drove my f150 2000 for wheels alignmentPeople very professional and very friendlyDefinitely i will recommend this place .

This has been my go to place for auto repairs and maintenance for more than 10 yrs. Great group of guys. You dont have to worry about getting ripped off. They are fair and honest

Just got my brakes done on 2014 q60s. Great customer service. All needed repairs and final bill was explained in full detail with options. Mitch needs a raise.

This is where I will be going for my vehicle from now on. They were honest with me on what needed done, and didnt try to push any other repairs on me that I didnt come for. The price was reasonable for the work needed, and the people, while a bit awnry, were honest and helpful.

Very professional, great job done.

Wow!! This place is so awesome!!! Mitch was incredibly helpful. My brakes were pretty bad. Mitch let me know what I needed to do right now and what I could hold off on. He also let me know all of my options for brake replacements and let me choose what was best for me. He and his team did the entire inspection and replacement in under 3 hours!!! Incredible! Also the job was pretty expensive but even then still cheaper than what I expected! And he went down on the price for me!!! 10/10 this place is good quality for a good price! 👏🏼🙌🏼

Carl and Mike took care of everything for me and I appreciate their honestly! If you don’t need any extra service, they won’t force that on you! They are The Bomb!!! I came to them originally because the dealership told me I needed new brake pads immediately and it was an outrageous cost so I came here for a second opinion. Brakes Plus told me I still had plenty of brake life left and wouldn’t need them for many more months. I highly recommend this location of Brakes Plus!

I went to get brakes done. Have lifetime warranty. Oil change and an alignment. I loved the fact that they were honest enough to tell me I didn’t need brakes. Did the other jobs. Extremely impressed with the customer service I received. He matched my mechanic in Houston and gave me my military discount. Thank you so much. Very pleased.

Karl is excellent. He explained things well and gave awesome customer service. I will definitely be back ❤ (7/21) I just returned to get my state inspection Karl and Mich are fantastic. Friendly and professional, fast service

I had an excellent experience at BrakesPlus Lewisville! The general manager, Mitch Moore saved me over $1,000 in comparison to the quote I received from another auto service company. He listened to my concerns and genuinely helped me (something I don’t always get as an unknowledgeable woman-I know nothing about cars) so I appreciate him for not taking advantage of my lack of knowledge. He also stayed in contact with me and gave me regular updates while my car was being serviced. I am completely satisfied with my services. Thanks Mitch & Team! I’ll be back!

Great service, great employees! Definitely be using them for more services!

Carl got me in early and without an appointment. Mike was awesome and provided great service. Everyone involved provided quality service and I appreciate it! It has been a shtty year!

I randomly chose this place and I’m glad I did!! My first initial visit I was helped by Mitch. He was already educated on what was the cause of my AC problem because of the make and model. I did go get a second opinion and Mitch was absolutely on point with my AC issue. My vehicle was repaired the same day. Mitch explained the process and cost accurately. I paid half the price I would’ve paid had I tooken it to the dealership. A week later my AC is running like new.

Great services ever and staff are so organized! So recommended! Thank you

Had a great experience at brakes plus today. Mike and Mitch were very helpful. Took care of the inspection quickly, found a reverse light out and replaced it for me.

I brought my white 2015 Hyundai Sonata 2.0T Limited.I like these guys, Im not that naive but they are always telling the truth if the technical issue is worth the money you want to spend then you will spend only on the things which really worth it. I was here several times, 1st was related to rear brake pads/rotors repairs, and the 2nd one they did alignment. Always quick and with the best results.Separate thanks to the management of Brakes Plus by 1544 W Main St, Lewisville, TX 75067. Mike Johnson is responsible, helpful, and polite.I strongly recommend and will come back again!Will be great if you guys will start work by MPP warranties ;)

Stopped by here to have them take a look at my brakes on a used vehicle I purchased and they were able to quickly take a look at it to see how everything was. They did not try to over sell.me anything and let me know what I could put off if at all necessary. Their team is great, and I would definitely recommend them.

I was referred here for an issue with my car, and I am so happy that I went! These guys went above and beyond to not only diagnose the problem, but to help explain to me the different options available for fixing it. I felt 100% comfortable discussing all of my different concerns, and felt that they took all of those issues into consideration with me. They will forever have my trust and business.

These guys are awesome! Loved their integrity concerning what my Tahoe needed. Much appreciated. Will use them again for sure

Great and fast service. In an out in 30 mins. I have been taking mycars to this BrakePlius location for years. They are awesome, honest and their prices cant be beat.

Definitely a good place for girls who don’t know what’s what! Takes the time to explain things to you in a way you can understand! Very professional and gets things done in a timely manner. For sure my go to place !

The team provided excellent service. I was very pleased with their work.

These guys have been very helpful these past few years with my cars and trucks., I trust them and appreciate their professionalism, efficiency, and resolutions.,

Lucky to have found this shop, quality work at a great price. If your looking for a shop for your vehicle look no further than Brakes Plus on Main street in Lewisville.

Really great group of guys! Some shops I’ve been to make you feel bad for not understanding cars. The guys showed me exactly what work needed to be done. I’ve never had a mechanic show me the underside of my car before and it was super helpful. I will be back!

Nice people. Hope to find a good mechanic.

Had a very pleasant time with them . They were very respectful and helpful when it came to the service and their prices were better than the dealership . All together wonderful experience

Thanks Karl for the ride to the pizza place! Best service, honest people, free shuttle to the nearby places or business so you don’t have to wait while ur car is being fixed.

Amazing Experience! I came in for the first time for an oil change and had a great experience, I was attended by the technician Diego and all services were executed at a very professional level. The communication that was given to me as well was very eye opening. I will definitely continue to come back and share my experience here !

Shout out to Mitch Moore and his team who helped me out on a busy Saturday and made sure I was 100% taken care of. Came in for rear brakes, left with brakes, brake flush and alignment done. The team made sure to make me feel comfortable and even offered to drive me somewhere if I needed it.Listen, this is one of the most positive experiences Ive ever had with any kind of car repair/maintenance shop in my life. Please, if you are on the edge about taking your car here or somewhere else, consider Mitch and his exceptional crew!Thanks for all the help and hard work Mitch, I am very grateful for your service!

Mike is very very helpful. Very friendly. I recommend this place. Yes om coming back.

Awesome place the guys there are really cool made me and my family feel welcomed and comfortable, took the time to make sure to show you what’s wrong instead of just telling you and they definitely try to save your pockets, GREAT PLACE!!! I love it here!

These guys have always been accommodating and friendly. Thanks for taking care of me!

This was my first visit to this specific location. Sometime ago I visited a Brakes Plus location and did not have a good experience. I came to this specific location as a result of a value pack coupon that I received in the mail. This location was convenient because I used the auto repair business next door to this specific location. Each representative I spoke with from this location seem to be knowledgeable and friendly about the business. They were quick and efficient about getting the vehicle repaired and back to me in a timely fashion. I received a phone call about the required items that I needed to have done before the work was completed. I approved the work and within a few hours my vehicle was ready to go. After my initial bad visit at another location out of state, I would be willing to return to this location and give them a chance as my primary repair shop for my vehicles maintenance.

Great establishment with extraordinary service and employees.

Professional. TAKE 5 MIN oil change shop manager lied to my face BRAKES PLUS was able to change my oil and gave me additional quotes on my car

Highly recommend. They are hands down this is the best place you can go for whatever your car needs are. They did my required 65K maintenance on my SUV and my brakes and beat anyone around on all levels. They have amazing customer service, very affordable and great work. We will definitely be going back for any of our vehicle needs.

These men are capable, reliable and most importantly honest. One of them, Karl is outstanding to make me understood what is issue about my car and how to fix it. He is so knowledgeable and kind. I am very satisfied with this shop. I will recommend this shop to my friends without hesitations.

Great service and the work is done in a timely manner. We use BP for both vehicles and have always had an outstanding experience.

My family has been going to Breaks Plus in Lewisville for years. I bought my old/used Jeep to them in High school, my Nissan for the past 5 years (since I bought it) and my husbands 15 year old Ford. We just traded the Ford in for a new car and we will bring it to Breaks Plus someday too. They are kind and fair. I always feel like they are being honest with their prices and evaluations and never lie or over exaggerate to make more money, something I’ve heard of happening at other places.Highly recommend Breaks Plus, Lewisville.

The man named Karl was cool as a fan, he held a great conversation with common interest while I waited on my brakes to be fixed. I told him about my transition into fatherhood and he offered me valuable advice. These guys really treat you like family you almost forget you’re re a customer. I would recommend their services to anyone.

Mike Johnson is excellent at customer service

Karl and the guys are great! Very honest and really work with their customers. I know when I walk in that my car is being taken care of like its their own vehicle. Will continue to go back.

Not familiar with the Lewisville area at all and needed my brakes done horribly bad. Google suggested Brakes Plus and I am SO glad it did! After reading countless wonderful reviews I decided to give them a try. Mitch and the guys went above and beyond for me. Worked with me on pricing. Even took me back to work and picked me up when my vehicle was ready! I would suggest these guys to anyone. You will not be disappointed at all. Thanks guys!

I recommend Mike. He is professional an broke down everything that was needed to be known and I really appreciate it. I will be coming back❤️

I was extremely pleased with my experience at Brakes Plus. Mitch and Karl were so knowledgeable and helpful with a challenging situation with my Lexus RC. They made numerous calls, searched the internet and jumped through hoops to make everything right with my car. When explaining the problem, Mitch even took me out to the bay where my car was lifted, to show me exactly what the problem was. He was incredibly informative and very honest about the problem and how to fix it. My family and I will definitely be back for future service on our cars. Thanks to a great team at Brakes Plus!

Brakes plus is super professional and honest! will definitely be coming back again for any mechanical problems.

Karl was awesome! He asked and listened to what was going on with my brakes. He called and explained all the charges and even replaced the stud on one wheel free of charge. They did the work quickly! Will definitely be taking my vehicles back!

Sweet old country boys with hearts of gold.

Great/fast service! every time

Left my car for an alignment and an hour later I got it back. Affordable and honest service.

With dealing with the bad weather we currently endured as a whole. Mitch and his team was still able to provide maintenance services I needed. I was in and out in lest than hour. Mitch was very helpful in knowledge of future maintenance repairs and customer service. Keep up the great work!!

These gentlemen were hands down the friendliest and honest people my wife and I have been to. The experience was amazing. We will continue to come here and refer anyone we know that needs help to come here.

Karl was the best advisor ever. Jermaine blessed me on the phone before I reached the location. After the evaluation of my truck( I Inherited after my Dad passed) it needed major repair to the front end. I thought at 1st I was being taken advantage of because I was a female. But Karl an Steel took me under the truck a showed me the issues. Y all It was bad! Steel my mechanic did a great job fixing the issues. Im glad I didnt break down on the side of the highway! Everyone that I met at this location was really Awesome. What a great experience even though thecircumstances were not so great! Honestly, integrity, down to earth jus old fashioned caring, was my take away from my visit at this location. Thank you! God bless!

Visiting for the holidays and needed a quick oil change, Karl got us in there and got us squared away quick fast and in a hurry and didn’t try to sell me anything I don’t need. Great service and great customer satisfaction!! Would highly recommend.

I very highly recommend this place for your Brake Pads Replacements. The prices are very reasonable, staff very courteous and overall great service.