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Benfield Automotive
2471 Norwood St SW, Lenoir, NC 28645, United States
Appearance
Benfield Automotive

Comments
Ch
Review №1

I bought a car for my daughter here and JERRY told me that theres nothing wrong with the car other than 2 recalls need to be done which I would have to take to Chrysler for those. He also told me that he sold this jeep to the 1 owner from Greensboro which I ran a Carfax and found that it was from Georgia and sold to 4 other people in Virginia. I still bought the car cause of the strong background of the car. I told him that this car is for my daughter and I wanted to make sure it was safe for her to drive. He said he drove it and nothing was wrong and also had his guys in shop look it over. Said all was good, I take the car to have recalls done and ask about some control arm boots on front that I had told Jerry about which he said you could buy those which you cant get unless you buy the complete control arms. So the Chrysler dealer is telling me that the car needs both front control arms, ball joints and tie rods. I call Jerry and ask him to take care of this and he said he would look at it and see what it needs and try help me, I ask him to take care of it or buy car back. He said he would give me a 1,000 back for the car I paid 2500 for. This is the worst place to buy a car cause they cant even see what repairs it needs when they change the oil and inspect it. How can it pass NC state inspection when its not safe for the highway. I guess once you become a shady car salesman you always will be one. I would not recommend this dealer to anyone.

Tr
Review №2

Took my 2008 Dodge Charger R/T Daytona to 3 different garages and nobody could figure out the problem. Benfields not only figured it out but also fixed it for a really fair price. 10 out of 10 highly recommend!

Fr
Review №3

Excellent and quick service.

Ch
Review №4

Best jeep shop in town. Reasonably priced and good people will help in any way they can. Strongly suggest them as a first go to for any FCA stuff.

Sh
Review №5

Impeccable service...I have used Benfield Automotive for many years, and have never left disappointed! Staff keeps me up-to-date on issues that need to be resolved, and always offer competitive prices to remedy the problem...I do not feel like a customer...I feel like family! I highly recommend this business for all of your automotive needs! Nice little used car lot as well! Keep up the good work Gentlemen!

Er
Review №6

Some of the best mechanics around to work on and Chrysler dodge or jeep take my car to them every time it needs to be worked on

bo
Review №7

They have good mechanics and theyre professional and reasonable, theyre experts in dodge, mopar

au
Review №8

Theses guys right here are the best mechanics in Caldwell County if you got a jeep or dodge or Chrysler that needs work take it em they have the knowledge and the know how. They are experts when it comes to all you’re vehicle needs, and they have remarkable service staff. I recommend them over anyone or anybody.

Da
Review №9

The shop is the best around lenoir for dodge chrysler jeep repair work

Fo
Review №10

Very quick service and the job was done right.

Ge
Review №11

Very helpful staff easy to see from the road

Br
Review №12

These guys are honest and take care of your automotive needs.

Da
Review №13

Theyre the best on Chrysler products

Am
Review №14

These folks didnt change my oil filter when they changed my oil... is this normal???

Co
Review №15

Dishonorable management. Unskilled staff.

th
Review №16

Repaired what my vehicle was taken in for but after leaving their facility the vehicle started acting up ( not even 15 miles ) and i had to have it looked at the same day after being charged a astronomical amount, opon raising the hood, found they had broken my engine coolant fill/ overflow container, broke the fan shroud, and busted a hole in the air intake . I wouldnt recommend that anyone take a vehicle to these people.

Br
Review №17

Always good service

Ro
Review №18

Shady work

Information
23 Photos
18 Comments
3.9 Rating
  • Address:2471 Norwood St SW, Lenoir, NC 28645, United States
  • Site:http://benfieldautomotive.com/
  • Phone:+1 828-572-2630
Categories
  • Oil change service
  • Jeep dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
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