Great experience here, every individual I worked with at all levels of the company were professional and helpful. The support staff went above and beyond to make my experience as smooth and easy as possible and I had a great experience with my therapist.
Been coming on and off for two years now whenever I feel like I need the extra support. Recomended to all my other mom friends. Never going anywhere else.
These office administrators can’t be trusted. Before beginning treatment I confirmed insurance coverage and billing with the staff. Two months later and after four visits they informed me that they made a mistake in looking into my insurance coverage and would be retroactively charging my credit card the full amount for each visit instead of the co-pay. They’re charging me hundreds of dollars for a mistake they made and which could have been avoided if they had done their job correctly. Awful service, do not schedule an appointment with Monarch Family Counseling.
Cant say enough good things. I was skeptical when I first called but every one I interacted with from start to finish was awesome. James Montgomery has helped me than I thought possible
V friendly staff, and they were very kind and thoughtful of my personal situation when Corona hit and they had to switch to online therapy.