Ive had KD out two times, and my experiences with both technicians were positive. Im happy to have found a new home after my former guy retired!
There was a leak, and part of the pipe was replaced. Once the mechanic left, over the next few days there was a small leak in the same pipe I called them back and they said now they said the bend of the pipe has a clog. I have paid for service, but was unsatisfied as the diagnosis on initial visit should have found this out.
They came highly recommended by a friend and I can see why. They were prompt, professional, and walked me through what they had done and why. Quickly ordered parts to fix our AC and even came back out the next day to fix our heater with a full schedule!
KD Mechanical’s service team was incredibly friendly, professional, explained everything thoroughly, and quickly resolved our issue. This was our first experience with the company and we will absolutely be using them for all our future HVAC needs!
Needed my AC/Heat system replaced but wanted an honest, fair price with great quality work. KD Mechanical was just that. They were very professional, did quality work at a reasonable price, from start to finish. They were easy to work with, prompt and cleaned up when they were finished. I’d recommend them to everyone and look forward to being a long-time customer. They also do service agreement work, which is something I’ve been meaning to get signed up for, I think I’ve found the company for that!
KD Mechanical responded to my call for AC maintenance within an hour of my call. They diagnosed the problem as 2 blown fuses, explained to me what happened and fixed everything within an hour. They were great in every way.
Great Service! Very professional and responsive team.
I, again, had a wonderful experience with KD Mechanical. I called at 11 am on a Monday, because I had no heat in my home. That afternoon, they were out to diagnose the problem, and by 2:30 pm on Wednesday, I had the entire Heat/AC System replaced for a price far lower than I expected to pay! The employees are all extremely pleasant and professional to deal with. I have called them in the past with air condition and heat issues, and have always experienced this first class response/service.
Super job. I really appreciate the work the KD Mechanical people performed and I will definitely use them again when necessary and will recommend them to my neighbors and friends.
KD Mechanical were very responsive when we lost our A/C in July. They got us a quote right away and a new A/C system very quickly. Installed it on the hottest day of the year and brought enough crew to make it happen as quickly as possible. Very happy with the work and our new system.
We called KD Mechanical when our AC stopped working. They were able to squeeze us in their busy schedule the SAME DAY. The crew arrived with PPE and were very knowledgeable. The repair costs were very reasonable and we felt comfortable throughout the whole experience. Great service!
Wow! The KD Mechanical team has been there for us when we needed them most. We have called them to repair AC on the hottest summer day and again for heater repairs in the dead of winter. They responded quickly, professionally, and even now by incorporating contact-less seasonal checkups, KD continues to provide the tremendous service we have come to expect and appreciate. Thank you.
Don was amazing and helped us in every aspect of replacing our water heater (while we were traveling). Quick response time, professional, and punctual. Its nice to know a family company that truly cares about great service. True satisfaction in every aspect!
They showed up on time, did their work effecient and didnt try to upsell me. Great service! Highly recommend
I highly recommend KD Mechanical. They have helped me on multiple occasions. They are responsive, reasonably priced and trustworthy. I prefer working with a smaller business as I find they truly care about customer service.
We were very pleased with KD Mechanical. They were extremely helpful and professional and they did great work.
KD Mechanical was awesome! I was able to get same-day service for our compressor and I also had my heat pump and other compressor replaced. Very prompt, explains everything in detail and doesnt urge you one way or the other to which product to buy. They are very knowledgable as well. They also return calls!!!! Highly recommend them!
Fantastic service. We have a Lennox system, the thermostat failed, and was unable to get responsive service from 2 other local HVAC vendors that support Lennox. KD Mechanical came in and fixed the problem and didnt leave until it worked right. You cant go wrong using KD Mechanical.
Professional, timely, efficient, and reasonable. Call with confidence.
We had a great experience with KD Mechanical. We were without Heat in a cold spell and they came out that day and were able to get the heat back on at a reasonable price. We are glad to have found them and will be using them going forward!
Excellent Service from KD Mechanical. Roger was thorough and explained every step of what needed to be done. Kelly provided excellent customer service by helping me with the process and working with my warranty company. They were compassionate and understanding. The price was also very reasonable. I would highly recommend KD Mechanical
I have had the same HVAC guy for years and he doesn’t call me back ever. I needed to respond to a buyers home inspection and found KD-Mechancal on google. Wow! I was blown away. They were on time- went thoroughly through the system- got the info neeeded to order the part and left without charging me anything. This was the second company I called. The first company wanted $95 to come out.KD hooked me up and I am sharing their business info with my neighbors. It’s nice not to feel ripped off these day!
My water heater went out.I went to Home Depot for an installation quote. They referred me to someplace in Fairfax who never answered their phone.I called Lowe’s and no-one answered their phone.I started asking around and was referred to KD Mechanical.Don from KD Mechanical answered and offered to fix it first thing the following morning on a weekend.They did a great job, were very professional, and were reasonably priced.I will use this company in the future and I highly recommend them to anyone.
KD was great to work with ! We had an issue with our upstairs AC and the team came out and fixed everything the same day, no crazy charges or fees ! Very nice tech and the owner actually reached out to me make sure I was satisfied. That is customer appreciation :)
Roger, the tech, did excellent work troubleshooting my HVAC system. He was very knowledgeable and answered all my questions. The replacement part was much cheaper online but the owner lowered the price by $100 when I called and asked about it. KD Mechanical saved me a lot of time and headache, did excellent work, didnt try to upsell me (I hate that) and in the end I spent a little less than I thought I would have had to. I wouldnt hesitate to use them again... especially Roger.
Love this family owned and operated business! Extremely responsive to your needs and willingness to go the extra mile. Absolutely love having the same technician (Roger) for maintenance checks. He is superb!
We had our water heater start leaking on a Thursday morning. KD Mechanical came over to our house that morning, helped my wife move items in the basement around, and then diagnosed the issue. I had a quote that same morning, with a install date for Monday morning. They arrived promptly, and got our new water heater installed in no time. They were careful to keep the house clean (its was a muddy pit in our back yard), and cleaned up everything afterward as well. Great service and wouldnt hesitate to recommend them to anyone. Thanks.
KD Mechanical has always done excellent work for us! They always respond right away and come out promptly to evaluate. The technicians are knowledgeable and friendly and they always go over and above to help. I can’t imagine using any other service company!
Great customer service. A technician fixed a HVAC issue and explained nicely. I would definitely recommend.
We recently moved to a new house and had much to learn. KD has been patient and very thorough. We have had them replace the water heater, and service our gas heater and humidifier. We are very pleased with the work and the customer service, and would highly recommend them.
I thank you for fixing our air conditioner Friday! It died Thursday afternoon and had the ac running Friday afternoon. Our appointment was actually on Monday. Your crew finished a job somewhere else, called us around 3:00 PM (instead of calling it a work week) and asked if it was okay to come over Friday? WOW!
Great Service. Great Price. I would use again.
Very pleased and happy with the services provided by KD Mechanical. The team at KD is professional, courteous, and knowledgable. They helped us make an informed decision regarding our aging equipment and then followed through with an expedited and professional installation. Thanks KD!
We have an annual service contract with KD and have been very happy. Technician was very knowledgeable, and personable to boot. We made a subsequent appointment to have a thermostat moved from one location to another and that went very well too. Highly recommend them.
Excellent, very responsive and professional. Our go-to plumbing company.
Great experience with annual HVAC service
KD Mechanical is our provider of choice! They are fair, honest, reliable and do excellent work. They show up on time, follow up promptly and keep me informed of the status of my mechanical systems without all the jargon and confusion Ive seen from other mechanical companies. When systems do need service or repair, the quote is easy to understand and more importantly is not bloated with extras I didnt request or wasnt told about. They are more than happy to answer questions and dont use high pressure sales tactics. I would highly recommend them for HVAC, plumbing and other mechanical needs!
KD Mechanical was absolutely amazing to deal with. We had a very hard fight with our home insurance company to get our AC replaced and KD was beside us the entire time. They had to make multiple trips out to our house to get numbers for the Home Insurance company. After 30 days of fighting with the warranty company KD was still standing by our side and finally able to install our new AC system. The tech was amazing and answered the million questions my father asked him. I will be using them for all my futures service needs and recommend them to everyone.
During the hottest days of summer, our 2 A/C units were barely cooling the house. KD Mechanical came out and gave us an estimate and within a few days we were up and running. The house has been cool and dry, even during the hot and humid days of August! If you are having trouble with your system, give them a call. Youll get good advice, good workmanship and good pricing... five star service for sure. Thanks KD Mechanical.
Their service was prompt, friendly and reasonable.
Great customer service