Jared the assistant manager helped me out with my services, he was very nice and professional and got me in and out very quickly at an extremely Great price! I was overly extended by their Hospitality to satisfy my needs Thank you very much.
Great service and the manager Ron was really helpful and greeted with respect. The team worked really fast and got the job done. I will be back soon.
I went for an oil change and was quoted a price for brake pads $130 for front axle. When I returned a week later, they said they would never offer that low of a price and I wouldn’t find anyone that would.I literally went a block down and got breaks with a better price, friendlier staff and cleaner facility.I wouldn’t waste your time going here. Go somewhere they will give you a fair price or at least honor a price they quoted you.
Great service go get you oil changed. They’re fast and efficient 20 min oil change.
I brought my vehicle in for an oil change. I was promptly greeted and we went over the options that they offer and they even had a price menu! Everyone was professional and friendly. They serviced my vehicle and I was in and out in no time at all. Which I appreciate because I always dread being stuck at a dealership for an hour plus getting an oil change. I definitely recommend visiting this location. They are very knowledgeable and helpful. They even check to make sure you dont have any bulbs out. I had a great experience.
They were super nice and fast. While I was there my battery went dead and the Manager used his own car to give me a jump! I was so appreciative! Thanks guys!!
The staff here was very friendly and nice. There was an older gentleman that got things started off. I dont remember his name but he was nice enough to get my information and let me know wait times and etc. Jared and the other guys were the ones that performed my oil change and air filter replacement. The service was quick and the price was reasonable. I appreciated the fact that they kept me posted on everything that was being done. Will definitely return.
Staff is always friendly. Service is great and hassle free. I bring my own product, but they def make sure to handle the rest for me.
Jared and the team are wonderful. I was basically in and out for service. I had multiple questions that the team answered. great Pricing overall and package deals depending on service( questions I asked for future services). I will definitely be coming back and moving my business (future services) here.
Professional and knowledgeable! I will most definitely return.
One of the best shops in Gwinnett. Every team member is awesome and very professional. They all know their stuff, they go the extra mile. I wont take my vehicle anywhere else.
I’ve been coming here for years. Today I brought my wife’s car in due to an oil leak. The oil was changed last week at her regular place. The manager here took the time to look at my vehicle without charge and discovered that the drain plug had never even been tightened. He fixed the issue and even cleaned up the user side of the vehicle for me. Will def be take. It’s good to see someone taking pride in what they do. I hope this company knows what a valuable asset they have.
Great experience. Went to get an oil change as Ive been having issues with my oil light coming on in between changes. I was informed that an engine flush would do the job however, Id had an engine flush just 2 weeks prior at my last previous oil change at a different establishment. The process was fast. I also got free wiper blades! The guys are great!
Ron, Casey, and the whole staff were awesome. I received outstanding service. I was in and out in no time. The recommendations were explained thoroughly. Great visit.
I have been coming to this place for while and always leave with complete satisfaction. They take their time to do a Detailed diagnostic and recommend it to you without hassling you.They are always upbeat and ready to help!Jared is your guy!
My first time coming here was amazing. The guys here are Awesome and very knowledgeable and did I mention they all have a great since of humor. I didn’t wait long and pricing was good. I highly recommend this place.
Great service. Professional and courteous. I love coming here.
My first time coming to this location was amazing. The guys here are awesome, knowledgeable AND FUNNY. I didn’t wait long and pricing was good. I highly recommend this place.
Wife and I love coming here, Jared really takes care of us and our cars and is very professional. Highly recommend!
Tl;dr - the team member doing the emissions and oil change was great. A little slow, but it looked like he was in training. The issue was with some weird attitude from another team member, and that’s why I’m not going back. Read on for details.I waited almost 20 minutes in front of an empty emissions test bay, no interaction or acknowledgement. No biggie, I reached out to a team member who asked another team member (manager maybe) to please help the customer who’s been waiting almost 20 minutes.The response from the manager(?) was weird: “we’re called express lube, not express emissions.” Wow. The dude never even looked at me, and ignored me the whole time. I get he might have been in a bad mood with a tricky repair, but that comment was over the line.Such a shame, too, because the dude who actually performed the service was good. As a result of the slow service (1 hour), I couldn’t make it to another appointment before closing.Just disappointing, dude. I’ll drive further out before I’ll pay money to have someone talk to me like that.
I have been here before and I am never disapointed. Last time I worked with Dwayne and Brian and they were great. This time I worked with Ron and Patrick and again they did not disappoint. They went out of their way to help me and gave me good pointers about my vehicle. I am very appreciative of all of them and would always highly recommend them for your vehicles needs. I even found that they do a lot more than I thought. I will continue coming here for my car and hope that others get to experience this also.
Jared was awesome.... Ill definitely be back to take care of my other issues..
This is the 2nd time coming to this place and both times has been just an awesome and pleasant experience. Jared helped me out this time around. Real cool down to earth guy I highly recommend him
Great service - Jared was exceptional. Quick, convenient and professional
Emissions Test... Great guy... Really nice and really cared about getting us in and out in a friendly and quick manner including small talk that made it comfortable.
Excellent, *thorough* service. Super friendly. I had an oil change on my Volvo XC90 with full synthetic oil and a headlight replaced. They were familiar with Volvos and their quirks— unlike a lot of places.Reasonable prices. Recommended!
Appreciate the knowledge and professionalism of the manager and staff, but that’s also the reason why continue to come back. Good People 👍🏾
I have been coming to this particular Havoline now for a few years. I love the quality service that they provide. Duane is professional, detail-oriented and informative. Making the full process extremely easy and I appreciate his interactions with my son.
Jared and Brian were very helpful. Gave me a great discount. Highly recommend.
The whole team was super friendly! Usually I go to another location so this location was new, but thankful that the service is great across the whole team and across all the locations! I’m glad they can always help!
Great service from this company! Brian explained the oil change process in detail....he also explained the other services that were available. Will definitely be using this location again for my oil change and other car maintenance services.
Dewayne was absolutely amazing! He was thorough, explained all recommendations, and invited us to come back for follow-up needs! I highly recommend this facility!
The gentlemen at this location provided me exceptional customer service. They were efficient and professional. I would be crazy to go anywhere else with the treatment I received here. They made me so comfortable, like I had been coming here for years. They definitely have gained a lifetime customer. Thanks Ron and Bobby.
They are awesome!!! I would recommend them. They are very personable, and educated about what they are doing. Thank you guys for a great service.
Fast and friendly service. I love not having to leave my vehicle.
Technicians were friendly and did an awesome job. They were very knowledgeable and made this experience great. I HIGHLY recommend them.
The gentlemen at this location provided me exceptional customer service. They were efficient and professional. I would be crazy to go anywhere else with the treatment I received here. They made me so comfortable, like I had been coming here for years. They definitely have gained a lifetime customer. Thanks Ron and Bobby.
Ron and Bryan did an excellent job on my truck. They found some serious belt issues. They did the repairs at a great price. I will bring my other vehicles here for service. I trust Ron and his crew. Great work and great price!! Thanks guys!!
I took my Ford Explorer there for an oil change last week. The staff was very professional and friendly. They reviewed every step with me in details and make sure I was aware of what they were doing, why, and the cost. The service was very fast, professional, and high quality. I am a regular now.
The guys here are awesome and always make sure my car is taken care of. They take the time to explain everything and answer any questions I have.
Very fast oil change. They got me in and out without a problem.
Jared had great customer service. I will tell people about the great services he provided
Great service! They always do right by me and help me out with my car. I’ve taken my past 3 cars here for service. I love it!
Jared and Brian were professional. I was able to obtain my oil change immediately upon my arrival and was out within 15 minutes which was wonderful considering my 3 year old was with me. I am a repeat customer of the business.
Took care of my oil change,10 minutes prior to closing, as I waited inside the car. Excellent customer service. I would highly recommend. Ask for Ron!
Ron was excellent! Fixed my issues and recommended much more to keep my car in check and up to date. Definitely will come back
Very helpful and professional. If there is something they dont do they are more then happy to refer you to someone who can.
Brian was extremely helpful in taking care of my vehicle! I am moving to another state and now I am confident my car is in tip top shape for the move!! Highly recommend Havoline on Grayson Hwy for your car needs!!
Brian helped me. Was very helpful and professional. I always get in and out quickly.
The Guys were very professional and accurate. I even mentioned that to my husband. Im definitely making that location my go to😊
I dont know why they got me at Havoline when I go to the beauty store next door all the time.
Stopped in for some preventative maintenance. Dwayne and his team where respectful and fast. Great customer service. Will definitely be back!
This place is my go to! I frequent this location for most of my car needs. I really enjoy how kind and professional the staff is. They give me honest feedback about the maintenance of my vehicle, they work quickly and efficiently, and they offer me great deals for their services. Highly recommended!
Brian and John were very professional, knowledgeable, and nice. Great service overall!
Great experience here. I needed a repair done and got warned another issue will probably take place. Everything is timely and convenient. Service was great.
Great place ! Jared hooked me up with a great deal 🙏🏽
I was very pleased with the fast, professional service I received for a basic oil change which included doing quite a lot of important maintenance/ operational checks. They topped off fluids as needed and inflated my tires to the proper pressure (they all needed it). I would definitely go back.
First time coming here and definitely wont be my last. Dwyane was very professional and kind to me because I didnt know anything about this car. If you come I promise you wont be disappointed at all with the service.
KyriI bring all my vehicles here and gets a oil change and they do a great job every time no matter who’s in there and keeps my cars running. I would recommend you to use their Service.
Jared was on top of his game and was professional, and had a Lotta knowledge about my vehicle and the service was fast.
They were super friendly and got me in and out super quick. I will definitely be coming back.
Jared was very helpful, hardworking, and informative. Will definitely bring my vehicles here everytime.
Dwayne and his crew did a excellent job! Finished the job in a manageable time! I will definitely go back. Thank you
Dwayne helped me a lot and gave me great deals to help me out with my vehicle. Great staff, service, and quick too!! Highly recommended ☺️
Excellent first impressions. Thats how Id describe my initial experience with Havoline. Excellent customer service, knowledge, price, and communication. Ron, Dewayne, and Brian were great and got me the services I needed for my car in a timely manner and communicated every step of the way with me. I appreciated that since I always like to be on the same page about whats happening with my car. There was no hassle and the price was reasonable for the services received. Ill definitely go back for my next oil change.
Great experience and quality service!Jared and crew were awesome
Excellent customer service! Yes fast, friendly, and efficient!! Will definitely come back😁
I decided to take my car to a Havoline on Grayson Parkway for an oil change and headlight repair best decision I have made, it was fast, efficient, convenient, and staff was very pleasant and helpful. No regrets!!!
Alwayssss taken care of! That man Ron is one of the best mechanics I’ve meant. He took care of any issues minor or major and gave me details while he was doing it in a timely manner. Great customer service, great business 👍
The guys here are very friendly and very professional. Highly recommended!
Last minute oil change . They got me in quick and were very helpful . Thank you to Dwayne and his team
The store Manager Ron has gone above and beyond.I manage a fleet of trucks and recently started taking our equipment to him for services.They are efficient, thorough, knowledgeable, and extremely professional.We will continue to have work done here as needed.
Everyone is always professional yet personable enough, courteous and polite. Takes the time to answer all questions and explain in laymans terms. Prior to the pandemic, working brick and mortar, I utilized a different location. They too, were equally as good. This tells me there must be a quality hiring process. Great service goes a long way in making and keeping repeat customers.
Wonderful and fast, almost in and out and the people are so nice!!!!
I come every 3 months.. to change the oíl to my truck in the Last 2 years... im so thanks full whit this guys...🤗
Amazing staff Paul was great and didnt have a long wait!
They are always professional, kind, and make sure I am safe. Wonderful pit crew. Wouldnt go anywhere else.
I came to this location a few months ago and was somewhat satisfied they changed my oil my filter for $20 it was cool I went in yesterday for my oil change and the new manager Ron made sure that my lights were checks my tires my brakes Everything full service means full service right? Filled my fluids changed my reverse light this will definitely be my oil change spot from here on out so long as Ron is there is a professional attitude and he will not let you leave without knowing everything that you might need for your vehicle I am so thankful that someone like that has taken over this shop is close to my house its in my price range and hes very customer oriented
This place was fast, friendly, and efficient! I’ve heard they are the best and it’s the truth!
Jared and marlon at havoline Express did a awesome job.
They had great service I would come back to this location every time I I need something done to my car
Brian, Matt, Ron, Patrick, and Wayne are great guys that helped me with my car! They are quick and got me on my way. Will go back!!
Wonderful service the guy was very nice
Dewyane and brian helped me the most, very kind men working here.. this was my first time coming without my dad and they were the best of help. they didn’t force me to get anything extra than what i came for like everyone else does but they did suggest some services i need to take care of soon and i’ll definitely be back for their service !
I really liked the excellent customer service that I received while I had my oil changed today. The technician (i.e. Dewayne) was very friendly, courteous and knowledgeable throughout the entire process. He showed me what he was doing the entire time and informed me of everything that my car needed in the near future. I drove away both happy and satisfied after the job was completed and will definitely return again soon.
I come here often. The customer service is always amazing!! Very nice people here!!
Grease Monkey did a very good job!
I come here for every oil change and I’ve never been disappointed. Very good customer service!
These guys are great!! Never disappointed!!
Do a good and quick job
Assisted with adding fluids not listed here. Curious and especially quick.
Im a happy customer. They did all of my car needs in a very reasonable price. They have Good work ethics.. thanks guys for all your help
Dewayne offers great customer service, he helped me with everything I needed to understand my car
Great service and great staff!!! Id recommend them to anyone
The new manager Ron is very knowledgeable and professional. I appreciate that he took his time to explain things to me while providing excellent service. I also liked the cleanliness of this location. Will definitely be back for my next oil change.
Ron And Dwayne both are so courteous, professional, honest and check everything in detail. I highly recommend coming here for fast, great quality service.
These days it’s hard to take care of your car when you are working from home. Stopped by this place on Graysonhighway, Dwayne was excellent in proving the best service needed for my Prius and it was swift. Definitely recommend if you are in Grayson
Ron and crew did an outstanding job with service and customer service . I will be going back plus recommending to others...
It was my first time ever taking my car to an auto shop and kinda nervous cause I thought I was gonna sound stupid cause I don’t nothing about car but everybody was really cool and nice . Jarred was a big help, he broke everything down, and gave suggestions about other parts of my car . 10/10 recommend . Definitely coming back