I am very pleased with the service. They did a great job with my car. The timing was reasonable; the communication was excellent.
The staff is absolutely wonderful. The service is stunning. My car looks better than it did before I even needed repairs. Quick and easy. I love mycar and I’m beyond satisfied with the work.
Brought my wife’s car in after it was rear ended, CC turned what could’ve been a 6 month repair to 1 month. They helped me deal with an insurance company that didn’t care, kept me informed of the repair process, and even delivered my car to my house afterwards (I live close to the shop). Love the ladies up front. 10/10.
I was very happy with the repairs completed by Caliber Collision on my Kia Stinger. From the moment I walked in Angie started the process and was engaging and considerate of the fact that I worked nights.They kept me updated throughout the entire process, and even finished earlier than the expected date. I would recommend Caliber Collision to anyone wanting great customer service and quality collision repairs to their vehicle!
💪They did Great Job fixing my front bumper 👍and really friendly with the Military and Veterans Thank you guys 💪
Very professional, great communicationCourteous and helpful.
Awesome workmanship as well as awesome crew.
Great Service. Had a small issue and had to make a quick return which was handled with a sense or urgency. I would recommend this team on HWy 29 too everyone. The Manager was very accommodating to all my questions and I was kept updated on my repair process.
The repair looks amazing, my car looks good as new. I am so happy with the way it looks and they even did a little extra painting for me in places my paint had chipped over time. As for the service: spectacular. They were great about sending me text updates whenever they were doing something to my car or they were expecting any possible delays for it to be ready. The ladies that work there are wonderful and are great about answering the phone and just helping through the whole process. I recommend this place 100% to anyone that needs car repairs after an accident.
I love the quality of the work that was done with my car. The company kept me updated when my car would be available. My car looked brand new when they were done. I would definitely recommend Caliber Collision to family and friends.
Staff was awesome great place to take your vehicle
Great Communication and Professional. Amazing bodywork on my Range Rover. 😁
Great staff!! Handled my headlamp issue quickly. Would highly recommend to all family and friends.
They are fast and very professional. I had an amazing experience. They helped me do all the things I needed to get done all at once.
Linda and her staff were totally amazing in their professionalism, work product and timeliness turn around of my vehicle when it was damaged in a hit-and-run accident. Even though the holidays were approaching, they had ample staff on site, always answered the phones and were quick to answer call back and make sure I was comfortable of where my vehicle was in the repair process! I love my vehicle and was very comfortable and proud to get her back in like-new condition! They did an amazing job and I recommend their services to everyone!! THANK YOU!
Car was in an accident and Caliber fixed it like new. You can’t tell anything occurred. Communications was awesome.
I chose to take my vehicle Caliber Collision for body work bc I heard good things from previous customers. I walked in and was immediately greeted warmly by the receptionist. She was able to quickly get me with a estimator. Patrick did such a great job and he was professional and thorough. He was able to answer all my questions I had. I will definitely be taking my vehicle to Caliber for my repairs.
The entire team was WONDERFUL! From the office manager Ms. Lisa to Patrick the mechanic, everyone was extremely welcoming and knowledgeable. They kept me up to date with the progress and made the process really smooth. I will definitely return!
I love Abra! They are so fast! I was surprised at how quickly I got my car back. Tara is the BEST! So sweet, compassionate, and helpful! She goes above and beyond to make sure youre taken care of and in the loop about everything going on with your vehicle. I would definitely recommend them to anyone needing car repairs, Im so grateful to them!
Profesional and organized
I took my car in and had it fixed within two weeks and I was never in the dark about the progress they we’re making. I would highly recommend them for any auto body work!
I give 2 stars because they took 3 weeks to fix a damage side of my car which it was suppose to take 2 weeks, and then they failed to have it ready the day they told me to pick it up!!! I’m a disappointed customer
I would like to start off saying Patrick St Claire you are the BOMB!!!!I was walking to my car after work yesterday and noticed one of my fog lamps were missing! I went home and tried to locate it but no luck. Needless to say I was upset and now my beautiful Impala has one eye! On my way to work I saw Caliber Collision I pulled in explained the situation to the very friendly receptionist Patrick was at his desk and offered to take a look at it. We went outside to see if he could locate the light. After a couple of attempts to get the cover off he asked If I had a few minutes so he could get a technician to pop it off. As I was waiting inside I just knew he was going to tell me my light was gone. Patrick came through the door with the cover and light in his hand!!! He explained to me what had probably happened to make the light become detached. He asked me if I wanted him to put it back in I said YES!!!!the best part of this is Patrick did not even charge me for this service!!!I was so happy. To me that was customer service at its FINEST!!!Thank you so much Patrick you are AWESOME!!!!To the ladies in the office make sure your home before the street lights come on!!!! LOL!
I was surprised how quickly my car was fixed and back to new. The staff was wonderful A+
Terrible service gave me my car back a mess had to ask them to clean it, and had an attitude, the man working their is very rude I would not recommend this place to anyone
Patrick was AMAZING!! GREAT customer service! Thank you Patrick.
Fixed my car on time.
Patrick st clair was awesome polite informative and knew his job,on an over all I give this shop a exceptional rating.When the holidays were approaching, they always answered the phones and were quick to answer call back and make sure I knew how my vehicle was in the repair process! I got my kiaS back in like-new condition! They did an amazing job and I recommend their services to everyone!! THANK YOU!
They took my car early on a Friday they drove me to rental place, John keep me informed every step, fix my car ahead of schedule, drop the rental in their shop and got my spotless car back very professional staff they have here.
My husband took my car caliber they did a professional job and keep us informed and did it time too, John was charged.
Dont wanna move out there chairs
My insurance company recommended them and I was very impressed with their quality of work.
Everything was fixed perfectly, very polite, good service!
They did a great job :)
They did a great job!
Mediocre work
This is the best ever, their svd is great
My car was delivered to my house which is something i greatly appreciate due to a recent surgery. Customer service exceeded my expectations!
Outrageous prices for quotes dont go tbere
Do not go to this place!! I took my car there after it was hit by a deer. I took it there to get the dents fixed. They kept my car for almost 2 weeks, and although they fixed the dent, now my front door does not want to open. My tire pressure lights wont go off and my automatic lock no longer works. They refuse to fix the new issues that they have caused. They are fraud and I truly believe they are scamming people and insurance companies out of money. There are several other auto body repair shops in the area. Go to one of those, I sure wish I would have.
Today was the day of my window getting fixed. I was nervous. The staff in dispatch was great.My tech came to my job. His name was Urikas W. He did a super good job and was very professional in his I reacting with. What a convenient thingThanks
Excellent job
It was terrible. They threw away my decals an didnt repair exhaust today will be my 3rd time returning. Had overspray on wheels an car. So Im eager to see what happens today. But at the end of the day. I will not nor will I refer anyone to such chaos
Ended up being more expensive than the original estimate and took about a week longer than they originally said. Also, when it was returned to me, a headlight was broken so they had to order another part. They never called me to update me on the status of my vehicle. Still waiting on the part, still waiting on a call.
If youre a tow truck operator be prepared for poor attitude and no professionalism. I dont know the ladys name in the front office but she needs to be terminated. This type of work is pretty simple. And when someones showing respect and being polite another shouldnt be treated so rudely. Her name is possibly Kathy or Tara.
Excellent customer service!
Staff was wonderful:) Great experience
Very friendly, and the service was amazing!
Just terrible, never go here. Car would be better unlocked with keys in middle of Atlanta than Abra Auto Repair. Shame.
I would not recommend to anyone. For just a front bumper it took almost a month to fix it
The person in the office couldn’t give a Quote for a small repair it seem they only work with insurance companies
Would never recommend. Horrendous experience . Fix it yourself, it’s get done faster.
Customer service is great!
Always a great experience! Super friendly.
They had my car for over 3 weeks and still did not fix everything. I will never take my car there again.
They do not honor their word and do not complete service on time.
I will never recommend anybody and tell all my friends and family not go there
Hate
The best
Slow estimates.
Very good at what they do, very conscientious and a very good deal