I had an overnight stay in Lawrence. One tire on my truck was slashed overnight. AAA took it to Westside 66. After they heard I was in route to Texas they said they could have the tire in an hour but a tire store down the road might have it in stock. Then, THEY called the other place to confirm they had the tire. Told me they did and sent us on there to get is done more quickly. You dont get service like this anymore. Great experience, great attitude and SERVICE BEYOND ANY EXPECTATION!!!!
You can really trust this place. That’s the hardest part about servicing your car, finding a place you can trust to do good work and not rip you off. I found that over a decade ago here with Rich and his crew! Since then everyone in my family has switched to Westside as well. The only problem is that word has spread so much about how great they are, sometimes you have to wait a couple weeks to get your car in. That’s the only problem I’ve ever had here. Love this place! Thank you Rich! Especially for a woman taking your car in places try to rip you off but not Rich!
I only spoke to a mechanic on the phone but the desk person and mechanic were incredibly friendly and helpful --- after calling many places around town I really appreciated the patience and advice these kind people offered.
Best in Lawrence, nothing more nothing less. Ive tried a number of repair shops but Im not gonna do that cuz I got the perfect destination!
They pierced my radiator while changing a stubborn headlight. They did not tell me, they just let me drive away and destroy my motor.
I’m from out-of-state, and Westside 66 was recommended by word of mouth. Excellent reputation and wonderful experience. They were super reasonable in price, and I can’t express my gratitude enough for the kindness of Richard and his team for going above and beyond to help me. Great asset to Lawrence and surrounding area.
I’m new to Lawrence and Westside 66 was recommended to me by one of my coworkers. They delivered great service and outstanding value, they were able to fix the primary issue and help me get my car back in the road safely. They are experienced and fair. Best mechanics in Lawrence by far!
Stopped by and they fixed me up in 2 hrs. Replaced my water pump, and belt tensioner. Highly recommend.
Westside 66 is a quiet wonder. Rich is completely trustworthy. Their service is prompt, succinct, and friendly. I happily recommend Westside 66 to anyone who needs a mechanic. You cant go wrong here.
Outstanding maintenance coupled with Superior and friendly courtesy I was very impressed and would recommend west side to family and friends
So easy and quick. Needed my tire fixed. No appointment necessary. Drove in and paid while it was fixed. Took less than 10 minutes from start to finish. I’ll be back for more repairs in the future as they were great. Also I was able to stay in my vehicle while the tire was fixed.
I love this place! I know.. its just a gas station...no.. Its a filling station. Its old school in all the right ways. Somebody will come out and pump your gas and check your oil if you want...(remember the rubber hoses you drive over that ring a bell inside?) Or you can self serve yourself like most of us. Uniquely, and my favorite thing is that two of their pumps have nozzles with zero ethanol gas that I use for my (my and my wifes that is) vintage BMW motorcycle...and like back in the day they do mechanical service and repair as well.. And?! They have free air! I pulled up to use the air earlier this week (not having gotten gas or anything I felt sheepish) and the guy who came out to fill some ladys tank asked if I needed an air pressure gauge! Makes you want to go down there and git yerself a bottle of pop like Barney mused about on Andys porch.
I started taking my car here after a warranty fix at a dealership listed numerous issues with my hyundai. The reviews and even word of mouth, I felt at ease, and that there would be no surprise charges. Im thoroughly impressed with them! Top notch customer service! The turn around time for oil changes, the assessment they do to warn me of any issues (timing belt had to be replaced), and the cost make it highly affordable. As a single mom on a disability, saving money and trusting the mechanics is crucial. Thank you, Westside!! :)
Very knowledgeable, helpful and friendly.
An experience to be talked about!!!!!!! Read this entire review.I had some problems with my vehicle and called ahead. I talked with Richard and he told me to come up and he would take a look. Unbelievable service is an understatement! He helped me understand the issue gave me confidence in being able to fix it myself and also aired up a lawn tractor or tire I had been needing done. Any wait would be worth waiting don’t go to any shop other than WESTSIDE 66. Thank you so much you made my day!
Weve been going to Richard for years when we have car issues. Friendly, fair prices, great work and typically very fast. Richard and his staff have always treated us great!
Westside 66 is the only place we trust with our vehicles. The very best service always.
They pump gas and filled water for windshield. Great service.
Great ppl great service
I love that they often have good deals in the GasBuddy app.
So thankful for these guys! They were kind, honest, fair, and did the work. What more could you ask of a repair shop? Owner is a great guy, made sure my car was set to go and that I had a good experience there. They are busy but thats because theyre in high demand. Ive been to many local shops and I highly recommend these guys.
Just an average gas station and convenience store.
I will never take my cars to another mechanic. This place is honest, experienced and informative.
Patched my tire up quickly and did a great job. The staff were super friendly and efficient.
This shop was less expensive than the other I had quoted. However they could not get to my car for a few days. It wouldve ended up taking twice as long all together. I will keep this place in mind but they are usually booked up at least a week out. Sometimes getting your car back in a faction of the time beats out saving a little money. They were super friendly and helpful!!
Friendly, helpful, timely and trustworthy.Great job!
Wash your car here. Its amazingly cheap.
I have gone here numerous times in the past years for all of my cars, everyone there is SUPER HELPFUL. unlike most places they took time to hear what i had to say about what was wrong with my car!
Pretty vague diagnostic on my van he really didnt know what he was talking about or at least it sounded like he didnt
Great mom and pop station
Excellent service. Needed a tire repair on a Saturday after 5 pm and these guys just jumped right on it. Also the cheapest tire repair Ive ever paid for. Thanks Richard for the help.
My husband has a problem with the oil gasket and the mechanic said the timing had to be taken out and the labor would be around $1000.00 and my husband decided not to go with that option.
Excellent Mechanic shop for your vehicle. Efficient Mechanics with friendly environment. Simply you can trust them. I am going to this place since 2018 and they have done great so far with my vehicle.
I’ve been here twice in the last 6 months (2 different cars with different issues) they were honest and helpful and had great friendly service.
Was able to get a tire worked on after dark later than most shop hours. And owner jumped right on it almost at closing time. Dont get that at Walmart. And free air. A person should always support a place that offers free air. Thanks.
Best mechanics in town. I love the work they do and and they do a phenomenal job. Highly recommended the automotive shop. Been using these guys for years.
Overpriced and unprofessional on the phone
I have been going there for over 5 years and have finally decided to not come back. The car service itself is not the problem, I will not be coming back because of how rude the girl at the front desk is. It takes a lot for me to not go back to a place and I know how hard it must be for Rich to find work.GOOD CAR SERVICE BUT TERRIBLE CUSTOMER SERVICE.
We were heading west from North Carolina to Wyoming in our VW Eurovan, when something hit our engine from the road, the car started shaking and making a very loud horrible noise. We became stranded at the offramp from I-70. We called Westside 66 (it was after 5:00), and Rich was at our location in less than 30 minutes, diagnosed the problem in a few minutes, and disengaged the damaged fan. We were back on the road quickly. Well need to replace the fan eventually, but were able to travel. Another guy pulled off behind us with a flat tire - he likely hit the same road object that hit us - and Rich fixed that as well, while he was there. He charged NOTHING for his trouble, although we persuaded him to take some for his trouble. I cant begin to say how much he helped after hours, for people who he knows that hes likely to not see again. What a great guy! I would give him 100 stars if I could. Thanks for saving us! I give him the highest recommendation possible.
Excellent courteous service with clear explanations. Always a good experience.
Great people! good quality gasoline. Richard the owner is great guy and very automotive knowledgeable. Highly recommend this place.
I had a flat tire and they fixed it within 15 minutes! Amazing quality, professionalism and price.
Great mechanic! Quick service if youve got an appointment. My oil change was done in less than an hour. It seems like they take longer if you just come in without an appointment, but theyve got a lot of business so it makes sense. I had my car towed here when it died on the freeway and they were happy to accommodate us and had it diagnosed within 24 hours. Their prices have always been very fair and reasonable.
Great repair service. Theyve saved me several times.And they have full service gas pump (the last place in Lawrence.) I do the full service pump a lot in the winter so I dont have to freeze. If you ask, theyll check all fluids, air the tires, and even wash the windows.
A great locally owned Full Service Gas and Auto Repair shop in Lawrence, KS. Just like a top doctor, book preventative auto service ahead of time because they get really busy, but honest reliable service with a local owner who will stand behind their work is worth the wait. They also offer tire service and flat repair. 100% gas pumps (gas without ethanol added) and the only full service pumps (if thats your style) I know of in Kansas. Dont miss out on their FREE AIR for tires during normal business hours and friendly staff always ready to assist and provide advise if you have problems.
One of a kind best in world
Im really thankful for the work Richard did on my car. Every shop in town was a week out for appointments, but he got me in right away on an emergency case for a dangerous fuel leak. They fixed it quickly and for the reasonable price they had quoted me. I highly recommend Westside.
Good prices on gas. They offer both standard ethanol-blend (like everyone else) but also have 100% real gas for those who wish to have the better gas mileage and dont mind paying a little more for the improvement. (The added mileage per gallon easily pays for itself by the less frequent fill-ups required. The cost is about 15 percent more but the mileage increase Ive seen in my new, low-mileage V6 car is more than 20 percent.)
When my wife and I first moved here we had lots of car problems. Tried a few local mechanics and they seemed very inept at fast and prompt service or even good communication. West 66 however, is outstanding! Great and knowledgeable staff as well as fast and friendly service. I highly recommend them for your auto repairs.
Cool place! Good service
Employees are very helpful and courteous!
Took them over a month to fix the AC in the car AND they couldn’t even correctly diagnose the other problem, but never called to say that. Repeatedly hung up on the phone and overall rude attitudes. Save time and money and go somewhere else.
My experience with Richard was brief, but enough to know that this mans heart is in the right place. Last Saturday, I was attending my granddaughters first communion service. I discovered I had slow leak in one of my tires. My son called Richard; he uses him for all his car services. What a breath of fresh air: bring it in, Ill look into it immediately.Long story made short: he pulled the wheel, found a screw, plugged the tire and re-mounted the wheel -- all in 5 minutes, and NO CHARGE! He smiled, and said, enjoy the time with you family! How great is that!
Great and friendly service! Won’t take my car anywhere else. Very professional work.
I love this place, Richard kindness makes, Lawrence KS a better place
Ive had my car worked on a few times here and am finally getting around to writing a review. I had an oil leak I couldnt find and Richard and his team found and fixed the issue (bad Oil switch) in just a few hours. The cost of parts and labor was extremely reasonable. I had to wait a few weeks for my appointment but that just goes to show what a great reputation this place has. Ive never been pressured to get extra repairs done and they havent tried to up-sell me anything, which i appreciate. If you want honesty, knowledgeable mechanics, and reasonable repair costs, this is the place to go.
Great customer service. They do great work. Call for an appointment. It may take some time to get in but worth the wait!
Richard and his staff are excellent. This is the only place I take my cars to get worked on, and one of only a few auto repair places I really trust in Lawrence. Its a small gas station, the lot is crowded with cars l - but that just confirms how many people trust and rely on Westside 66.
Did excellent expedient service on my friends vehicle brakes at a reasonable price with reasonable labor.They will not use parts brought in though. They make you use their parts that they acquire and up charge for.
The staff know who I am when I come in and always provide great service even if Im coming in just to put some air in my tires. I make it a goal to come there for any of my car needs.
This place is by far the best car repair in town. The owner stands behind his work and has redone a fan motor for me twice at no charge as it failed after he installed it. Highly recommended.
I like this place. Right off 6th Street so its usually an easy in-and-out (unless they happen to be really busy). The ethanol free gas is the reason I come here. I have a turbocharged Volvo which requires high octane fuel and I also have a Hummer H2 which, well, consumes a lot of gas! To me Id rather spend the extra few dollars every fill up though in order for my cars to run their best and most efficiently. Thank you guys for offering this product! Also they have basic necessities for sale here like washer fluid, quarts of oil, etc. Will keep coming back.
Took a while for the car to act up for the mechanics but once it did they took great care of me. They even picked up the car when it broke down and dropped me off at home. I know they had a lot of time into diagnosing the issue. When issues were found I was thankful for the bill was reasonable.
Absolutely fantastic mechanics. I was told I needed 650.00 worth work done from meinke after a routine oil change. Took it to Richard and absolutely nothing was wrong. Staff is phenomenal. Cant say enough good things about them.
Ok. Rich the owner is aces. Id match him against any machanic in the state, even the region hes that good. Seriously. My problem is the help. He has some workers there who could use more experience. Sharpen their expertise and I give em 10+. Rich cant do it all. Well actually he can but his guys need to follow his lead.
Richard runs a great station and auto repair!
Excellent service and a very honest owner.
I wish there were more stars for this review. I live in Oklahoma, but I wish this shop was located near me. We were visiting Lawrence and my car broke down. Not only where they friendly, efficient and low cost, but they didn’t try to sell me things I didn’t need. I highly recommend this shop!
Richard delivers fantastic customer service. He is very honest, albeit a little slow, presumable because of his high workload. Small and only full-service fueling station in Lawrence. After replacing some fuses and finally discovering the problem was a bad computer, they did not charge for the inexpensive parts, nor for the time, full well knowing I was going to scrap my vehicle. I will continue bringing my cars to Westside 66 for any repair I need. Fully recommend these guys.
Ive been doing personal business with Richard for almost 30 years. In all that time Ive personally never heard a bad word about Westsides service from anyone. Im sure theres been situations that could have been bad at another place, but this tells me that I can trust them.Now, as a towing operator, Westside is always my first recommendation for a stranded traveler. I towed a vehicle to them with a broken serpentine belt on a Sunday afternoon. We didnt even bother to unload it. Belt was replaced on the spot and the vehicle was back with the owner in 45 minutes. Awesome!
Best gas station with the owner ready to assist you with no problem at all. ALWAYS helpful and friendly no matter what time of day you go!
Would be a 5 star if the girl on the phone wasnt laughing at me as I have a slight stutter when I talk. Otherwise, the service that you guys do here for working on cars are amazing.
Clean car
Always helpful! Great service by knowledgeable mechanics.
Awesome gas prices! Friendly service and great location! You cant beat that!!
Just love this place. My tire went flat around 7th and Michigan. Called them, they came to me, aired up my flat spare (oops..), changed the tire, took my original back to the shop and patched it, then put it back on for me. Everyone was extremely nice. All of this only took about 45 minutes and I was happily shocked when the lady behind the counter told me the price. It was literally a fraction of what I expected. i highly recommend them!
Its quite run-down and it can be difficult to maneuver between the car wash, parked cars and pumps. Its not easy to get into or out of on either street, either. But the bathroom was clean!
Best ever.
Very good, fair and honest folks here. Richard and his people will take care of you.
Always helpful, quick to give you an answer about what is wrong with your car. They care about your safety and making sure your car runs well. Love these guys.
Love this place and the gentlemen that runs the place is a great guy helpful polite and someone I like to do business with thank you.
Westside 66 is the best!!
I have been going to Westside for years and so has my mother and father. We take our company fleet there as well. Richard and the crew have always been courteous and professional! More than anything they have always tried to save me money! Once a repair shop gave me an estimate to replace both struts and mounts, etc. and was going to be around $900. Richard checked it out and the car just needed one mount. I think it was under $50. In my opinion Westsides tag line should be ...Saving lives one vehicle at a time! Thank you, Richard, for all of your customer service over the years.
Love this place. They have full service which is wonderful for an older disabled person and they are friendly!
I dropped my car off and called every morning asking for updates and I was told it was to be looked at later that day- 4 days in a row. Nothing was diagnosed or really done as far as I can tell, thanks for leaving me without a car for no reason. Would not recommend
Best mechanic in town. I will not take my car anywhere else. Richard rocks!
Very helpful and fast service.
Owner operated, fair and honest mechanic. Will always take time to visit. Very knowledgeable and doesnt try to do more or mislead you into buying repairs you dont need.
Small place doesnt take credit at the pump. grumpy employees mom and pops old gas station not in good condition. Feels like a bad side of town place.
This shop has awesome service! This shop is the best tire shop for fixing flat tires on a Sunday! I hope everyone in lawrence Kansas supports these guys.
The nicest service, with good intentions. Will never charge more than they should. Trustworthy.
Honest people with quality service.
Had my sons car towed to Westside 66 after it had overheated on the interstate. Spoke with Richard over the telephone and received excellent advice, and yes empathy about the situation. Customer service is alive and well at Westside 66 in Lawrence, KS.
Best ppl in town son hit a curb bent rim guy loaned me a hammer i fixed it used his awsome air for tire back I the road didnt charge me a dime...
Doesnt even deserve 1 star. This place sucks and is a ripoff. They tightened my lugnut so tight even they couldnt get it off then wanted to charge me 80 to fix their screw up. They said they patched my back tire but 2 days later its flat again. Dont go here theyll break something on your car just so they can charge you more to fix it. The help is incredibly rude and refuse to tell the truth about what they did. Wouldnt recommend to my worst enemy. I used to hear good things dont know what happened maybe the owners never there ir just doesnt care anymore.
Amazing service and mechanics that rly care and dont try to sell you things you dont need. Great prices on almost all things.
Great mechanics with the customer first care that has whole families as repeat customers.
I called Westside66 with a crazy story, from another city, that had to do with a family members vehichle on the KU campus. Richard was the most helpful mechanic i have ever dealt with. He drove over to the campus to check out the problem, took all my phone calls, was patient with me while i mailed the keys,ect and fixed the problem at a very reasonable price and on schedule. They even filled up the gas tank up. So happy with the way my car trouble was resolved. Thank you.
Wonderful people, drove in with no appointment and fixed the problem at a reasonable price. Cant ask for more.
Great people to work with, super smart with cars and very honest!!