Spoke with a store manager on the phone who convinced me to keep the tires that my truck was sold with. His honesty and transparent opinion was refreshing. I was ready to spend 800 dollars on a new set and he told me I was throwing my money away, which was greatly appreciated. Great first impression - I know I’ll be coming back.

Broadway Tire is the BEST! Billy, the Girls and the whole crew over there really take Great care of whatever I need done to my cars. My uncle told me yrs ago when I needed tires, go see Billy @ Broadway Tire, hell take care of you. Almost 20 yrs later they are still taking care of everything. Good, honest work performed by respectful staff.Excellent customer service!Could I go save a buck elsewhere?Maybe, but I know the work Billy and his crew perform is going to be done right!

Great service at fair prices. Ive had multiple repairs done here with no complaints.

Best of the Best! Very knowledgeable group. Great prices. Great service. Highly recommend!

This is the best experience I have ever had with an auto repair shop.They are very likable people and make you feel happy to do business with them.

If I could give this place -0 stars I would definitely do. After waiting 3 hours at this shop just for an oil change they literally put all the old people first because they are their family. Like no I came early for a reason I should be served this isn’t fair. And worst of all the new mechanic scratched my $1200 rims while parking like are u serious ?????! Unacceptable behavior.

This is Very professional Clean ShopAll are VERY FRIENDLY AND HONEST🌞I Took My Car In Thinking The Worst As if My Motor Was Falling Out 😳.As it Turns Out, It Was Just Small Covering Under Car Little Loose No big Deal💃YAYYYJust Drove it out of There Without Paniking of Motor Falling outI STRONGLY RECOMMEND EVERYONE TO TAKE YOUR CAR TO BILLY AND HIS WIFE LISA THEY ARE VERY FUNNY ASWELL 🤩I AM 💯 SATISFIEDTHANK YOU ALL AT BROADWAY TIRE HAPPY SAFE WKND 🤩🎉🇱🇷

Absolutely the best place to buy tires. They are extremely friendly and helpful, they carry all brands, their prices are excellent and they do excellent work and do it quickly.

I bought summer (all season) tires with the understanding that Broadway tires would take off my personally owned snow tires every spring and mount and balance the tires all season I bought from Broadway. Now they are telling me that is not the policy though I specifically remember having that conversation with Lisa. She indicated that the swamp over only applies to Winter tires if you buy snow tires from them. If you are like me and you buy all season tires they will NOT unmount snows (unless purchased from them) and mount the all season that I bought from Broadway. I would have NOT bought my tires from them if i realized their policy. I calculated the cost of years swap over of my snow to all season tires and now I am stuck paying an additional $100 every year.

Im a first time customer at Tire Pros and I was thoroughly impressed by how nice they treat their customers and the quality and speed of their service. From the very nice woman who I spoke with on the phone who patiently walked me through the various tire options in plain English all the way to the owner, they treat you with respect. This is a family run business and they absolutely blow away what you get with the big chains. No up-selling, no hidden costs, just honest and fair treatment. They now have my business. And Billy, GO BRUINS!!

Great as always. Billy is the best and is always done right and quickly and for a fair price.

Always good people that they always take very good care of me thank you for everything you do for me

Best place for auto care..been taking my car here since the first day I got it and they are the best professional mechanics in town. Best staff and Great efficient service.Great team work. Keep up the great work.would 💯💯percent recommend this place.

Great job on any kind of vehicle.

Billy, Katie, Lisa & the crew are AMAZING!!! They are honest, courteous, helpful, professional and they KNOW their stuff!! I have been going to Broadway Tire for many years and have reccommended many people to go there. Keep up the GREAT work Broadway Tire!

Best people around. Honesty is underrated

Billy and crew saved me once again- another unscrupulous garage tried to charge me $220 for 4 ight bulbs that were burnt out - they thought they had me since I was there for a state ( NH ) inspection - same job at Broadway Auto - $40. Broadway auto is dependable, caring and yes, honest ! something hard to find theses days.

Responsibility and honesty is what is most important to me when looking for a service. At Tire Pros I found an exceptional service.

Been going to Broadway for maybe 15 or more years? Place is great. Billy is awesome as well as all of the team. They DO NOT OVERSELL repairs you dont need. Honest repair shop and fair prices.try them out you wont go anywhere else again.

HONEST, efficient, and they wont create more charges or work than you need. Years of repeat customers, fair pricing, excellent technicians/mechanics, and a happy and friendly team/staff. An excellent choice for yearly inspection, tires, and general vehicle repairs and maintenance. 😊🚘

Very courteous and professional. Did work in excellent time. Recommend to all. Service is terrific.

Remarkable service! Very professional, efficient and reliable. My new go to shop for any of my auto maintenance or repair issues.

Have been to Broadway Tire on several occasions. There are other places that would be more convenient for us, but none with whom we feel as confident in terms of trusting the recommendation and their execution. And we like dealing with a local small business.

This is the best place. Went in thinking I would have to have an appointment but found out otherwise. Reasonable prices great crew. I will be back for all my car needs.

The staff at Tire Pros are professional, courteous and very knowledgeable. I have a wheel alignment done, and they really went the extra mile to make sure that my car was in the best shape possible. I would trust them with any car issue, and plan on continuing to have them service my vehicle.

Excellent service. Very reasonable pricing. Billy you are amazing

I called and asked if they sold used tires. He said “I can’t help you” and hung up. Weird and rude.

The easiest, most professional experience you can have buying tires. Forget the chain store, shop local where they appreciate your business.

Good service from office as well as technicians. Id go back.

They are absolutely amazing! I will never go anywhere else

The boss handle it like a pro and told me and showed me everything before paying. A++++

I was recommended here by a friend so I went. This place tried to charge me AT LEAST $350 just for labor..so that would be base...and then had no idea what was wrong with my car...or how to fix it...or what it needed...? So I then went with another friends recommendation and took it to a real mechanic....$25 later all I needed was a light bulb and 2 fuses. Ha. Talk about scam artist.

From the owner to the staff thry are Honest, professional and extremely friendly. They take the time to explain everything. And most importantly they are very well priced.

Very nice service, good people skills, and definitely very easy to talk to. Also knowing exactly what youre getting.

Bad service

What a great place (how often do you say that about an auto care center)! I bought my tires online and had them delivered and mounted here just now. The service was quick and done well and the prices were very reasonable. The main thing that amazed me though was how it felt like I was in Billys home with people just coming and going, everyone knowing Billy by name and vice versa. Lisa and Katie were so friendly as well. Would definitely recommend!

You know that feeling when you pay your bill and think, could I have done this cheaper? You can walk outta here feeling good about the price and more importantly done right.

Fast, expert service and fair prices. Best place Ive ever experienced for tires. Totally satisfied every time after buying at least 20 sets of tires here.

I have gone there twice and both times were not good. Very rude people and the second time when I walked in the manager or owner and another employee were making fun of a lady who had just left and didnt agree with his quote. I dont recommend this place. I am 100% I Was in your place and didnt continue with your business because you are not a nice person. I was in your shop and you THINK you are better than everyone else. Wish I could give zero stars.

I hate giving negative reviews and unfortunately I have to break it. About a year ago or so I got my tires changed, tires were good but today I am getting them done elsewhere because they are doing a good deal on tires. What should have been an 1HR job turned into 2hr job because you guys apparently put locktite on all stem valves, stems so it was a pain to remove so they can do the job. Also the lug nuts were beyond stripped and I had to get new ones replaced. Also got my brakes done there never again both rear brakes and rotors were done incorrectly the breaks wont doing there job properly so the rotors looked flooded had to get them replaced to pass inspection. I have no idea what you guys are doing, but unfortunately I will be taking my business elsewhere.

Waste of time and horrible customer service. Just like half the shops in Lawrence.

Best service in Lawrence. If you want some reputable people to work on your vehicle come here. Theyre a little pricey but its worth it. I went somewhere nearby to get my tires mounted and I had an awful experience and was disrespected. They are respectable people who do respectable work at Broadway tire.

I am very pleased with my new tires from Broadway. I had problems with my previous set of tires - slow leaks, wobble at highway speeds. I had thought that I might need new rims but Billy said they would grind rims for tight fit. Its been about a month and the new tires are working great. None of the issues that I encountered with my old tires. Im really happy that I found Broadway Tire.Some background - @ 4 years ago I bought set of new tires at national tire store. Had nothing but issues from the start. Brought car back several times then was finally told that it was my rims. Over the years I paid for alignments at various places. Still had problems with slow leak and wobble at higher speeds.

The owner is a sweetheart. Always honest. Great service.

I hadnt been here for a while til today. I got 4 new tires, an all wheel alignment included and to my surprise found out they do inspection stickers as well. I had that done too. I was out in less time than I expected. As far as pricing, I checked around and found that Broadway Tire Pros is the best value. For my 4 tires installed, it cost $60 more than Walmart would have but it included the alignment, free lifetime rotation, flat repair, TPMS reprogramming and a few other things. And I know these guys are real pros. Town Fair Tire, NTB, VIP, and Sullivan Tire, were all much more expensive for the same service. Also when youre waiting in there you see and hear the other customers that go in and out. They know most of them by name. You can tell people have been coming here for years and that says a lot about a business. I wont hesitate to call Broadway Tire Pros for my future car needs.

They are the best. All you have to do is buy tires and the rest is taken care of. They will fix your flat tire quick and free

I found these guys last minute when looking to get a used van inspected before purchase. They were easy to deal with, super friendly, and did a thorough inspection of the van before giving me a recommendation on whether to purchase. On top of all of this they did not even try and charge me but I left them something for their great work!!! Thanks guys!

Very honest and thorough. Good prices and when you buy four tires they do a four wheel alignment instead of two at other places. Ive been coming for years and will continue to do so.

Good place to buy tires. Prices are great and they include everything in price no hidden fees. They also refund sales tax.

Good

Love love love this place they fixed my car and my husbands car customer service is outstanding I highly recommend this place and prices are fair thank to everyone at broadway tire will be coming to you all the time to fix my car. You rock!!!!

I have been a customer for just a short time but Billie and his team has serviced many cars for my family.His team is honest and was very helpful, very pleasant and always with a smile.You have a family for life !!

Generally I do not do reviews because I think they are bogus. On this case it is different. Broadway Tires is a small shop that looks small but they are armed with big guns on customer satisfaction, a genuine smile and great service. Dont let the size of the shop or the geographic location full you!Here is my story: For the past year I have been complaining to Tire Warehouse, where I bought a set of Yokohama tires, that my vehicle has been making a hamming noise. They had me do all kinds of repairs on the car, including suggesting that I need wheel bearings. They had their partners Monroe muffler confirm the diagnostic. Alas, it was all bogus, they had no idea what they were talking about. First of all they sold me a set tires which sat on the shelf for a year (2014-2015). Second they did not know what they were doing when they diagnostic the car, Buyer be wear! The same goes for NTB tires who insisted I needed Struts.I was lucky to meet one of Broadways mechanic who suggested I go see Billie, I am glad I did! After a complete diagnostic, Billie affirmed me that the tires was the culprit that was making the noise. He hadLisa give me a call to give me options on new tires. She was friendly, professional and what was most impressive was that she did not pressure me. She was concerned and wanted me to be happy.I had them install a set of four new tires. Guess what? The noise went away!I am extremely happy and would be happy to recommend anyone to Broadway tires.Great job guys! Keep it up.

Billy and his staff very people. Mechanics are experienced men. Im satisfied with their work.

I always appreciate n love going to Billys. The people r always in good spirits. The workers and the customers cause they know they r getting taken care of by trust worthy people. Its like walking into a neighborhood barbershop. lol Def. recommend them if ur looking for honest service and flexibility with your wallet.

Broadway Tire is great. Bill, the mechanics, and the office staff are the best

I called on two occasions to get a quote on two different brand of tires as the prices were not available on their site and the initial response from Billy was are you bored today? customer service is non existent! Suffice it to say that Ill be taking my business elsewhere

I will never bring my car anywhere else. Billy is the best. Im never worried about being overcharged or deceptive practices.

Excellent atencion good prices

I have been a customer for over 8 years now; trust them for service, tires and advice-even on a new car. I have complete confidence in Bill, Katie and the Team to always look out for my best interests- just as they have since the beginning. How refreshing THAT is when having work done on our cars. I am sure you will feel the same if you bring your vehicles to Broadway. They are that dependable, honest and thorough.JM, Andover

Very nice place and Jonathan is one of the best not only on what he does but also in customer service...

Fast professional service. .im very happy i came to them for my tire emergency. .im a first time customer to boot!!! highly recommend

Very professional, most experienced garage, and very consistent quality repairs done that Ive ever been to!!!

I needed a specialized tire for my Subaru Forrester. Billy seemed to be the only one who could accommodate me. I arrived and 12 minutes later I was out the door. Excellent service, definitely would recommend.

Great place, great service!

Tires pros,were very professional and fair pricing on its tires.

This place gets it done, hardest working shop Ive seen! Always going the extra mile for customer satisfaction

Good and fast service

Really helpful some days and some days cant find anyone that speaks English

Best tire pros around by far! Thanks a lot Billy

Always well taken care of. Great service.

Great and fast care, very pleased with the service and tires. Billy was excellent.

Always top notch service. Customer for at least 15 years.

Always good They know what theyre doing And the prices are Honest

Love this place great service

Super nice and life saver they help me alot

Very professional and the service was quick.

Great customer service! Trust worthy mechanic.

Great team, the staff is very polite and your not just a number among others.

Friendly service, quick, and to the point. Will definitely be back.

Great people, Great Service!!! Very Happy with my visit there...

Wouldnt bring my car anywhere else.. Billy and crew know exactly how to take care of you and your vehicle

Totally disappointed at this place I came here to do wheel alignment week ago. They did in 30 mins after that I went to ride same thing happened my car was pulling one side I had some doubt on so I went to another shop to check as per report it’s not aligned properly (I went to two different shops to check) they give me the report .i came back to the Broadway tires they said my car tires was not good (they are trying to sell new tires to me ) and my tires are not good I put new tires some other shop still my car was not perfect alignment I spent 60$ here I want my money back I well doo some ware els. The manager was trying to argument with me he is not let me to speak .plz don’t believe reviews and go I did the same plz get me back as soon as possible

Very friendly and professional. Had the best deal on the tires I wanted even compared online.

Billy is the BEST!

Lisa and Billy are awesome!

Great service and friendly people!!

Awesome service as always. 2 tires and 4 wheel alignment in less than 2 hours.

Went there to get my car inspected, and there was something wrong that supposedly didnt pass. I was cordially explaining the inspector my thoughts which for him were all wrong. The thing is that right when I was about to leave I heard the inspector talking to a co-worker about my dumb question very unprofessional. I even stop to tell him that I heard him all he did was throw me a kiss ... does this sounds professional to anyone?

Excellent place always get the job done. Treat everyone like family

Great guys and great service

Pricing, quality workmanship

Best service around!!

Very happy with their prices and services. I will go back for service.

Exalint service fast and nice people

Quick and friendly service, affordable prices

Great people, great service !

Worst customer service in my life. They take care of who they know first. After waiting my turn a friend walks in and guess who went first? Forget about complaining they refuse to take care of me because I complained. Worst customer service ever. ....

Those guys are very nices and good service all the time...

By far the best around.