I was very upset with the old management at this location dropping the ball on me cancelling my membership causing overdraft fees and late fees. Once the new manager Walter got in, he quickly contacted me and I was able to fix everything and leave happy things were solved. Thanks Walter !

The gym is in a convenient spot so thats great. It certainly needs some upgrades and more weights. Not enough plates I feel. Especially on a busy night.

This gym has all the equipment I need for my weight lifting workout. There is only one issue, but it is a big issue for me the AC in here is hot. So hot my skin from head to toe covered in sweat during my warmup already. I’m slippery. I keep trying to dry myself and it doesn’t help it is like a sauna in there. And on the weekends it is worst. Even hotter! When I was doing weighted squats I had to hold the bar harder because my shoulders and back are so slippery from the sweat, because there is no air. I don’t know if the company’s just being really cheap or if the AC just doesn’t work. I have no idea I just know it is a true struggle to workout here. I only go because I live near by. Strange that fitness factory on lamb and Charleston has AC, but this little one doesn’t. My entire outfit gets drenched in sweat before I leave. Makes no sense, this is excessive. Just water weight coming off making me dehydrated.

Good place to work out. Small and has most necessary amenities. The women’s bathroom needs better maintenance and cleaning however. Workout machines are extremely sticky and I see most people were not cleaning their machines after use. A little disappointed with this location.

The customer service here is horrible. There’s never a worker there. My wallet was left In the lost and found and I haven’t been able to get it after going 4 days in a row. I’m canceling my membership and going to back to LVAC.

The price is right but the Gym itself could use a couple update. temperatures in here always hot in day time or night time. They could use or buy more plates. Its so limited. Other than that great place to workout.

Good gym nice atmosphere got good equipment. Well matained . Owners who care about there members. Nice having two gyms to choose from . Thanks for caring !

Really cool gym small but has everything u need to get ur workout on

I love this gym! I wish there was more ab machines tho like the Lake mead location):

Only clean gym in the east Las Vegas area. For $20 a month you get free weight bench press, two squat/deadlift racks and plenty of equipment. Not too many people on weekends. And very reasonable amount of ppl before 6pm on weekdays. Great gym overall. Friendly staff.

Usually like to go late at night when its not so busy but its a great place! 🤙🏾

Great neighborhood gym, good assortment of equipment, very well priced, clean, and welcoming !!

Save your money and go elsewhere with your money. This gym is very very small and lack luster. They try to sell you on the classes and tell you that you get that included but the gym is just not worth the price they charge. Youre better off going to LVAC or EOS. If you live on the East Side of town, just make the effort to go to another gym. Anytime you try and contact them to cancel, its a nightmare. I managed to cancel but they kept charging my account.(Had to go through my bank to put a stop process payment) The gym has a lack of weight plates, it smells, its crowded, they blast loud music during the Zumba class to the point, I have to turn on my headphones to drown out the sound. I really wish Google was able to give zero stars but I have to settle for one star... the gym is the absolute worst. Please avoid.

Great gym until you try to cancel your membership and then they dont answer their phone.

I rate the gym a 3 only because it is very hot 🔥 they need to fix there AC... other wise its OK...

Family like vibes. classes are fun. owner is friendly and always professional. open 24 hours. clean bathrooms and space. will def recommend

My personal experience of Fitness Factory was very good .Staff very friendly and answered all my questions when I left I felt 100% satisfies. I believe if we give a moment for them to get rolling everyone will be happy😊

Absolutely the best gym experience I have had since being in Las Vegas. Has a family owned but professionally ran experience, everyone knows eachother. The owner greets you, the instructors are friendly and help push you.

Very greedy gym, sign up somewhere else like planet fitness or 24 hour fitness. After my contract ended they were still charging my card $250 for the next two months, adding on late fees because I assumed since my contract ended they would stop charging my card but sadly, that wasn’t the case. Went in to cancel my membership, then the next day they charged me $20 for my “last month of membership” . Altogether I have lost $270 just because they didn’t cancel my card after my contract ended.

Modern equipment with a personal, local owner more than happy to help you with all the fitness needs like nutrition and techniques. Highly recommended.

If you live on the east side, its one of the only gym options.

Ive been going since the first few weeks it opened. The gym is amazing, friendly environment and the owner William is very kind. They keys provide 24hr access and there are weekday classes.

The place is awesome! Everything you need in order to shape your mind body and soul to where you want it to be. 💪🏾

Best gym out there hands down! The atmosphere is amazing and the Zumba class by Karla is fantastic!!

The owner of this business appears to be a street person from the ghetto who discriminates and only provides service to ONE demographic (VERY UNFAIR) everyone is talking about this poorly run business that has brought down the area its sad that people like this are allowed to own businesses. Probably would want to beat up the person who writes a review seems like a very violent person.

This place its sucks..the owner need to start use those machines..man you need to know how to run a business ..

This gym isn’t for people who actually have long term fitness goals and let me explain. They only have one leg press machine and even then it’s a little wonky. The weight plates are very limited so if your a heavy lifter then this isn’t for you.They have a few cable machines which is neat but again, there is so much you could do with it. The scan card works when it wants to, they blast really loud music for the Zumba classes so unless you don’t have noise cancelling headphones then your out of luck.This is a stepping stone type of gym. The beginning and begginers gym for those who want to get in shape and don’t like to me intimidated by inshape people.It’s a decent gym but if your used to lifting and already going to the gym you will have to elsewhere. Unfortunately there is no gym by the east side so you will have to travel to get to where you need to go.If your looking for a nitty gritty type of gym that allows deadlifting, slamming weights when doing cleans I would go to EOS, and if you like the lifestyle type of feel go to LVAC, but if you just want to do cardio, do a little bit of weights here and there this gym is for you. Again, not saying it’s a bad gym, but for people who want to powerlift and body build, this isn’t for you.

Small,but environment is pleasing. Owner is kind and respectful

Its good because it has multiple classes

Helpful employees clean, small but otherwise a great gym.

The gym is fun but the kids program distracts a lot of adults and the children get distracted by the adults.

Does anyone EVER answer the phone there???? Called several times a day for several days and no one EVER answers the dang phone!!!

Tried to sign up but NOONE ever answers the phone and when I went to visit. They are closed to the public to ask questions so one of the ladies attending the gym said come back at 10 or 11 and they might be back!!! No, they lost my business!

No one ever answers the phone and never seen any staff on site. Bad service.

Way too many Barbies waiting for me

Great convenient local gym

This place is the worst and owner is rude!

Great gym

Best Gym