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The Car & Truck Guys
10177 W Charleston Blvd Suite P, Las Vegas, NV 89135, United States
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The Car & Truck Guys

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St
Review №1

The Car & Truck Guys replaced a broken motor & window guide to my GMC Yukon. The price was fair and the work was excellent, I was passing through town and they gave me great service in a short time frame. I would recommend this company to family and friends.

Bl
Review №2

Very happy with the diagnosis, repair and price. The work was done in a timely manner and my truck runs much better now.

OG
Review №3

They changed out my transmission fluid which is recommended by Toyota after 60000 miles (I had 86000). My local dealership didnt bring this to my attention even after taking my car to them for oil changes & charging an exorbitant amount of money ($278) for them. I took it to Jiffy Lube for an oil change (they charged less than half), but they couldnt change out the transmission fluid & informed me that it should be done after 60000 miles. They recommended Car & Truck Guys. Am happy with their prompt & professional service. Car now is not running sluggish, but has a lot more get up & go.

Ka
Review №4

Finding a wonderful and reliable mechanic harder than finding a needle in a haystack. Let me save you the trouble. Go to the Car and Truck Guys. Rich is so helpful, honest and professional.I look my Lexus ES300 here after my serpentine belt went out. Im a new resident, and was at a loss where to turn. Now I have a new mechanic, for my older girl, and I dont have to worry when something comes up.These guys really are the BEST!!!

Ke
Review №5

From the call to the business to schedule an appointment to the time I received my car keys and walked out of the door it all felt very seamless. Diagnosis and follow up contact was prompt.I was appreciative of the thank you email and will definitely recommend their services to friends family and colleagues.

Tr
Review №6

Rich and his team changed the struts on my car. The front end had been vibrating on breaking and at speed. It also had a wandering feeling when driving down the highway. They agreed with the struts fixing the vibration on breaking and the wandering but suggested a tire spin balance and rotation for the steering wheel vibration at speed. That is exactly what it was. Struts changed tire spin balance and rotation done. Car now drives smooth as glass with no vibration or wandering. Absolutely great place to take your car!!

Ga
Review №7

Have to say, Using this Company was a choice I made by reading Customer Reviews through a Google search. Glad I did, All the Positive reviews were Spot On. Right down to my original call to schedule my Service, to the Pick up after. Rich is Very Professional and Courteous with Excellent Mechanics!Cant Go Wrong!

we
Review №8

My outside door handle didn’t function and they fixed it. It took a few days for them to get the part. The best part of the experience was the communication. They were very clear and accurate about every step of the process.

Jo
Review №9

Been taking my car there since I moved here in 2017, Rich and the fellas always do a great job and are honest and fair.

St
Review №10

Rich was great he found out what was wrong and fixed it. He didnt try to tell me more things were wrong just to get more money. He kept me informed at every step.. Great service and very professional

Ke
Review №11

The atmosphere was welcoming, very clean facility, knowledgeable staff who gave me specific and precise information. Engaging and personable. I 100% recommend them.

E
Review №12

My 1998 car was towed having four flat tires, a fuel leak, power steering fluid low. I thought the power steering was going to need much more service, but The Car & Truck Guys did an amazing job, and in a timely manner.Still some more service to perform and i will definitely bring it back to them.Its great to find a full service auto repair shop.

Ka
Review №13

Tha Car & Truck Guys are top notch, experienced mechanics, people who are professionals and that you can rely on and they back up their work with a guarantee.

Pa
Review №14

Rich took great care of me and my car. All of my questions and concerns were addressed. No upsale or pushing to get repairs that were identified on initial assessment. Their findings were sent that listed all charges labor, supplies. I was advised about what could wait and I left satisfied with an outline of future plans. I will be returning and I will be referring this business to my friends and family. I think their pricing was fair and reasonable. Check them out. You wont regret it.

Ki
Review №15

Very professional fast friendly great customer service would use them again and recommend them to anyone

An
Review №16

I was thoroughly impressed with the care given to my car. Rich and his team worked diligently at trying to repair my Range Rover Sport. They replaced worn and defective parts and informed me of other services my vehicle needs. I appreciated the time taken to explain my service needs as well as options. Thank you very much. I will be a return customer.

Ja
Review №17

These guys are great. Easy to talk to and professional. I’ll be coming back for any future auto repairs.

Ni
Review №18

I had a great experience and like that they were honest and upfront. I would definitely recommend them!!!

Je
Review №19

Fast service & friendly service. Always like coming to these guys. Might need more other parts installed but I was in n out in no time.

Di
Review №20

I liked that I was given a print out and cost estimate as soon as I dropped it off. The final cost was the same as estimate. The service was friendly, professional and trustworthy. The breaks work great.

Sa
Review №21

First time using them and they’ve earned my business for life! They were less than half the price of the dealership and way more personable. The job was done correctly and efficiently. Seriously great guys over there. Highly recommend.

Da
Review №22

Rich was very helpful and honest with my repairs. They were able to get me in the next day after I had a leak in my undercarriage. Able to diagnose and fix the problem, as well as remind me that my brake pads were low, which I had noticed a week prior but forgotten in the moment. Car is running great now! Thanks Car Guys!

Ja
Review №23

Very professional and friendly. I am very pleased with the work they did on my truck. I will definitely be using there services in the future and I totally recommend them if you need something done with your vehicle.

Mr
Review №24

I really like this place, everyone is really nice. While sitting and waiting for my car ive overheard other customers say nothing but good things about the service here. Id recommend this place for sure. Good service properly protected a place you can trust

St
Review №25

Rich and his team of professionals did the usual great efficient job and rectified my problem, this time with my BMW i8.Fast, friendly service as always.Do not hesitate to use for all your maintenance and repairs.

Em
Review №26

They were professional; the price was fair; and the communication was excellent.

An
Review №27

Rich was a high five for service and understanding of my particular car situation. I moved from California and own six cars, The car guys will definitely be my car mechanics.

Jo
Review №28

Rich and his mechanics lived up to their excellent reviews. They diagnosed problems and efficiently replaced what was needed (radiator hose, serpentine belt and rear shock). The rest room was clean and the waiting area pleasant with proper Covid distancing. I left pleased and plan to return as needed. And, their work came with a 3 year warranty.

Ya
Review №29

Excellent customer service and fair prices.

Fr
Review №30

Have brought a vehicle to this business for the last few years and they do good work. They are also honest in the work they do.

Do
Review №31

They charged me 342.00 to do my transmission and it was in the worse shape then it was in before I paid to fix it...and Im still having the same issues..Im very disappointed in the quality of work coming from this shop...

Os
Review №32

Good repair shop. brought my vehicle for some maintenance and for some parts replacements. I feel comfortable bringing it back in for future repairs.

Aa
Review №33

Always very professional and priced fairly. They do great work and communicate to you about all the work and make suggestions on needs if any. I highly recommend them.

Ni
Review №34

I found this place googling best mechanics in the area and the reviewers are correct. They are extremely professional and did a great job on my SUV. Daniel at the front desk is one of the nicest and trustworthy people you will meet. He went above and beyond to help me get my car fixed on my tight budget, plus he tried to fix the squealing in the engine that I had paid another mechanic to fix, but didn’t and now refuses to return my calls. So I’ll be going to Car&Truck from now on. Had I gone anywhere else, I would have had to spend a lot more.

Ke
Review №35

I feel so freaking lucky to have stumbled upon this mechanic shop when I desperately needed work on my truck during my vacation! They were incredibly honest and transparent about what was wrong and charged me a price that was more than fair considering all that they did for me! When I got home I told my mechanic roommate what happened and he was super impressed with how they went above and beyond to help me out. Completely recommend them to anyone!

To
Review №36

First I had taken my Dodge Journey to Dodge Service Center on Sahara. I knew I needed at least a new alternator. had to pay Dodge $175 to look at my car. told them that the front right tire had alignment issues. They wanted another $175 to look at that. I told them not to worry about it then. They gave me a list of items wrong and a price of over $4,500.00 to fix. had my car towed to Car & Truck. they did everything for about 2/3 the quote from Dodge. 24 month warranty. Dodge was going to take ax week. Car & Truck had it ready the next day. That was 7 months ago. Truck runs great. They have lots of great reviews. Ill be going back if I need vehicle work again. but ill go here first.

Ta
Review №37

Quick and fair prices

Ry
Review №38

I had a great experience. It’s nice to have a place I can trust for all my future repairs. Rich was awesome! I’ve had bad experiences with other repair shops trying to rip me off in Vegas.

Ka
Review №39

Very professional, knows their business, very prompt. In and out in timely manner. Nice group of people and seem honest.

Es
Review №40

Great customer service. Professional and they do quality work.

ri
Review №41

They fixed my window and seat belt in a timely fashion at a reasonable price. Very Satisfied

Ch
Review №42

Price is reasonable. The techs are knowledgeable. The repairs were done timely and correctly.

St
Review №43

Friendly, fast and reliable, fair pricing

St
Review №44

These guys were great. They were very professional and had a clean waiting room. They were very busy, so making an appointment is the way to go!

Ja
Review №45

Best mechanic shop i ever found.Rich is amaising.They took care of my corvette that needed a complete transmission job.They work fast, and good. Prices are very reasonnable.They even took care of few things that they found with a quick inspection.I will definitively come back everytime Ill need a mechanic.

Jo
Review №46

Ive been coming here for 3 years, theyve always done a great job. Ive had both routine maintenance and repairs done, never had a problem.

Br
Review №47

Very nice to get me in quick and an ides of what the issue might be.

Am
Review №48

The guys were great. Staff was super friendly and helpful. Rich personally take care of making sure my car was back in running shape-very last minute and on a Friday afternoon!! I had my car back on Friday-absolutely amazing service. I will certainly be back again.

Ji
Review №49

I had brought my truck in for a check engine light. They diagnosed the problem and gave me a quote. I had to bring them some aftermarket parts because the manufacturer did not make it anymore. I had to call them for update and when it was time to pick it up, the bill was 300$ more than what I was quoted. I got charged for parts that they did not even use. Disappointed that they didint call me to update me and some BS charges. 2/5

ja
Review №50

Thanks you so much for your assistance today with my 2005 Scion xb. Your friendly helpful approach was a breath of fresh air. Thanks again, I will be back so will my family. Toasters rule 😎

co
Review №51

They were on time and at a great price. Thank u

Ja
Review №52

The Car guys are always on time, do good work at a reasonable price and always on time.I have total confidence that they have checked my car to keep it operable.

Ki
Review №53

Provided detailed descriptions of work and parts needed, clear and reasonable pricing, and fast service

Ra
Review №54

They do a great job at a price much less than dealerships. They can be trusted to not perform work that is unnecessary, which has not been my experience with dealerships. Highly recommend.

Jo
Review №55

Driving from San Francisco to Denver, (via Las Vegas). Car had been sitting for 6 months due to COVID. LONG drive to Vegas with absolutely no AC, windows down and going through dessert. First place couldnt do it because theyre too busy. They referred me to Car & Truck Guys. These Guys are on top of their game!! Had me out the next day after replacing AC parts with cold air for the rest of my trip to Moab and then Denver. Feel like I was very fortunate to find these guys with a quick turn around time and reasonable price.

Pa
Review №56

They are always professional and accommodating. Their prices are fair and they don’t try to ‘fix’ things that don’t need attention. I’ve always had excellent service from them. Highly recommend this business.

Ke
Review №57

I had a dead battery. Its an awful feeling to be running to an appointment and hear that clicking sound. I called the Car Guys and they confirmed the correct battery type over the phone, it was in stock and I could stop by in the next hour.I was there in 15 mins, and left 15 mins later! The price was fair, Craig changed my battery quickly, skillfully and was friendly while doing so.Good service always wins.

Be
Review №58

Did a good job at a good price, kept in touch on other issues. Nice people

Ka
Review №59

Great customer service and communication. Rich made sure that everything was taken care of with my car. Trustworthy business that stuck to their word. Would definitely recommend!

Ed
Review №60

This place is amazing I called around several places and this was the only place that was able to take care of my car problem, they we friendly and super professional.

El
Review №61

They have worked on my car several times and have always done a great job. This time they were quick to get it back to me the same day. So friendly and professional.

Ca
Review №62

Very friendly! Excellent customer service! It was my first time there but the other customers there seemed to be regulars who were treated like family, it was very cool. I was treated well and I feel like good work was done at a reasonable and fair rate. I will definitely go back!

Mi
Review №63

They always take good care of a girl and her 2004 Lexus with 207k miles. They always give me the best deal possible and keep my vehicle running.

An
Review №64

Great friendly service, answered all the questions I had and got me in and out within the same day with an oil change, tire rotation and air filter change.Only reason for a 4 star review was because of all the oil fingermarks on my van! Found all over the steering wheel, door inside and out, gear select and hood. Was probably a busy tech that had to move my van around the lot but I should not to have to wipe down and wash the van after a service.Will return again

Jo
Review №65

Rich was very honest and upfront with my truck problem. He even checked to see if it was an “easy fix” to get my truck back on the road. They fixed it really quickly and it didn’t cost me an arm and a leg. I definitely would go back to that shop when needed.

Ri
Review №66

Quality work, integrity, fair pricing - not much more you can ask for from a shop. I drive from Henderson to Summerlin to have my vehicles serviced by Rich, Dan, and the crew. Totally worth it!

Ca
Review №67

Great, honest, friendly and knowledgeable. I will be back for all services I may need done

Jo
Review №68

Great attitude, service, and workmanship, but a little pricey. I understand the book time for adding Freon to the correct level might be an hour, but if it only takes you 20 minutes, maybe you only charge me for the 20 minutes, especially when you have 3 other people in the lobby and the entire garage is full. $120 for job that should cost $50 doesn’t bring back repeat customers.

Am
Review №69

Excellence job fourth time I use there repair shop each time a good jlob well done...

Do
Review №70

Professional. Fast and Affordable. So happy to have found them.

Mi
Review №71

We’ve taken our Jeep Wrangler here several times for repairs and appreciate the quality work, attention to detail, and communication.

Sa
Review №72

They did a great job with a complex part replacement and avoided potential damage. Would definitely recommend!

Le
Review №73

After going to a lot of different shops for my Jeep I found these guys. They have done a really good job for me, and now that I traded in the Jeep for a van Ive been taking that there as well. I trust them, I believe they are truthful and honest with me. I have never ever felt that theyve tried to upsell me on anything.Im leaving town, so this morning was my last visit, I truly hope that I can find somebody that I can trust as much as them in my new location.

Ch
Review №74

My appointment was at 7:00 am to check my air conditioner system, add Freon if necessary and a oil change. I also had the dye added to find any leaks over time. My car was done by 8:07. I am a female and a lot of times Mechanec’s will try to sell you things or work that is not necessarily needed. They did not do this. The staff was excellent. I have been in Las Vegas for approximately 2 years and had not found a shop that I could take my car when it needed work. I have now found one. I will take my car to their shop anytime I need work done on my vehicle. The Car & Truck Guys are awesome. I will tell all my friends and highly recommend The Car & Truck Guys. Very efficient and the prices are reasonable. Thank You The Car and Truck Guys. Your shop is awesome

Li
Review №75

Previously I always took my car to the dealership, but The Car & Truck Guys is going to be my new car shop. They listened to my problems and inspected my car. They completed the work in less than a day for a modest price. I am very pleased with the work that was done and I will be returning in the future. I will recommend them to my friends and neighbors as well. Thank you!

Sl
Review №76

Excellent. Knowledgeable. Professional. On time. Kind.Polite. Taking extra steps. And so close to home ... . Im very pleased with the work they have done on my car (water pump, brakes, oil change and smog). Special thank you to Gus, Daniel, Rich and the kind young technician who brought my car. You are my auto guys from now on... Thank you!

De
Review №77

Everyone was most helpful & all the work done was great!

Ki
Review №78

I appreciate that I always feel like The Car & Truck Guys are honest people and NOT trying to overcharge me. That is priceless! They are punctual and professional 😊

Vi
Review №79

Nice, honest and great work. Finally found a mechanic that wont rob me!

La
Review №80

I came in for thermostat changed it was done in a timely manner the service from the front desk was very kind and reassurance Mr. Rich handled my business and I appreciate him and I will retire

La
Review №81

Its clean and they were honest with me. They did the job and did not add on extra stuff.

An
Review №82

They did a good job for a good price.

Mi
Review №83

Stopped by the shop for a check-up on electrical system on my truck - got asa quick and professional diagnosis done ( unexpectedly free of charge ), returned with another car and got an expert repair done within no time. Highly recommend. Great team - environmentally conscientious - Vegas Strong!

Wi
Review №84

Very professional experienced technicians and excellent customer service. AAA discounts available.

Ke
Review №85

Rich and Dan were very nice, helpful, and respectful. They outline everything they did for my 90k mile checkup on my Elantra. They showed me how much they care about their customers. I think I found my new regular auto shop!

Sh
Review №86

I have been a customer since the days of Honest-1 Auto Care. The name is what actually caught my attention, but it was the service that kept me coming back. I loved the fact that the owner, Rich, is a Christian. As a single woman, it always made me feel as though I could trust whatever diagnosis I received. However, my go-to person has always been Rich V! I feel as though he is my own personal mechanic consultant.😄 Theres never been a time, on the clock or off, that he has not been willing to advise me when I was dealing with vehicle issues. During my last visit, I had an opportunity to meet Daniel, who was extremely helpful in taking care of all my mechanical problems. These guys are truly a class act. And I am extremely proud to call them home for all of my car repair and maintenance needs.

Ma
Review №87

I had the best experience I’ve ever had when it comes to servicing my car. Rich was so helpful from start to finish and gave me confidence that my car was in good working order and that the issue I had could be resolved. He was completely transparent on identifying the issue as well as the pricing and I appreciated his honesty and the great savings I got at The Car & Truck Guys. It’s so hard to find honest, reliable mechanics and good customer service. And that’s exactly what I got. I was completely blown away by my entire experience. I will be back and I highly recommend them for all of your service needs.

Ro
Review №88

Highly recommended, by neighbors and now me. No exaggerating, nor hidden fees.Actually I had purchased and installed a defective product. They checked all other possibilities. And determined my party was defective from manufacturer. They did not charge the 2 hour exam, only the time to remove and install new part, which had a 2year warranty.

Kl
Review №89

Since I been in Vegas I have only had The Car &Truck Guys work on my car and the price are way better then getting work done by any dealership. When I went to Honda they charges me for stuff the car and truck guys said come with the services at a way higher rate, I came to The Car & Truck Guys and they got my 60000 maintenance work done at a price that fits a disable veteran budget and I like that they did give a free second opinion . Upon going back to get a maintenance oil changes I find out a tune up was not done which might be the reason my gas is burning so fast. All I want as a customer is to be ask Even if it dose not look like it need to be done, ask the customer “this is apart of the maintenance do you want it or not” but don’t make the Assumption that it shouldn’t be done because to me it a scam to get more money on the next services. I was very upset because as a single woman looking for a good mechanic Trying not be victims of a service in a male dominant industry is both sickening and frighting. The customer service is always good but at this moment I question the integrity of the business.

Ja
Review №90

Amazing guys, and they do great work. Rich V., Cant thank you enough.

Bl
Review №91

I brought my car in and it was short notice but they were able to get me in and do an oil change for a great deal and also a vehicle inspection at no charge. I was leaving on a road trip the next day so needed to make sure it was safe. They were friendly and very professional.

Sc
Review №92

Rich (my point of contact) was very professional, communication through process was top notch. Fast turnaround time. I would highly recommend this shop.Scott Lacombe- D- Nitro Ac issue was assessed, corrected and blows cold Ac again. Thank you to the team at the car and truck guys.

st
Review №93

True and honest work done for a true and fair price. The staff is friendly and honest and they do excellent work. I recommend this place to a lot of people and I always hear great reviews from them. Keep up the good work rich!

La
Review №94

Very friendly and professional . Provided detailed information when checking my engine light and was very fast with getting my car fixed . I am very pleased and will be back to them when I run into any more problems.

Ca
Review №95

The Car & Truck guys were nice the place was clean Im sure the cost was reasonable they looked like honest men. I have no problem returning to this shop for any future car issues or recommending The Car & Truck Guys to my friends.

Ni
Review №96

Great service. Daniel was amazing.

ja
Review №97

I went here to get my engine fixed and they did pretty goo job doing it!! They are surely a legit autoshop!!

Ca
Review №98

They got my jeep in fast completed work quickly and were friendly and accommodating

an
Review №99

Awesome service!

Su
Review №100

I would highly recommend The Car & Truck GuysIn Summerlin. Rich and Daniel took very good care of me. I stopped by on my way home from work with an emergency grinding noise in the rear of my SUV. I was afraid to get on the freeway and drive all the way to Green Valley where I live. Daniel checked my car right away and was able to tell me what was wrong. I had to leave my car overnight and they had it ready for me the next morning. I will definitely be a return customer. Great customer service and repair service. The prices are comparable to Toyota where I usually take my vehicle for repair.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:10177 W Charleston Blvd Suite P, Las Vegas, NV 89135, United States
  • Site:https://thecarguys.us/
  • Phone:+1 702-259-2600
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:Closed
  • Sunday:7am–6pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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