Grecia has always helped me from this new spot and former location and she, like the others, have always been very friendly professional, helpful, and made each visit a pleasant interaction. Combine this with affordable prices, and Ive never needed to look for anything else in this regard. Thanks for being cool.
Danielle helped me get a good rate on insurance and was amazingly quick. Easily set the bar for future experiences. I know I can count on her for help with insurance
Very nice and on the ball, Danielle was very helpful and professional, helped me right away when I was stuck at dealer.I have had a couple minor issues when calling sometimes with others nothing major but 98% of time they are great.Thanks again Danielle for the help today..
I was greeted with courtesy and treated very well. The Geico agent that sold me my car insurance was very professional, she was very responsive, she had all the right answers and she was very charming. Any Business would be lucky to have her for an employee.The agents name is Araceli Del Hoyo Cardenas.You can call her Shelly.
Araceli was great! Help get me a great quote on my auto insurance! She answered all my questions and concern I had! I love how nice she was and she helped guide me through filling out my forms online while patiently waiting on the phone. Thank you so much!
Laura is incredible and gave me an amazing quote less than 30 seconds along with sending out the insurance card all in record time. Laura was friendly, courteous and beyond professional. She deserves seven stars along with a promotion to supervisor effective immediately. This is the kind of service I truly do appreciate and will definitely tell all my coworkers and colleagues how immaculate the service was provided to me. Have a marvelous and great day Laura.
What a quick an easy experience! Arely made this such a smooth experience for me. As a new Nevada resident I had tons of questions and they were all answered with clarity. Definitely made the right choice choosing Geico and working with Arely!
Arely was super helpful and the process was quick and easy. I received a great quote that is highly competitive compared to other insurance companies. Great experience, highly recommend!
I love Danielle and always have great interactions with her! She delivers excellent customer service. I shopped around quite a bit before I chose Geico and I am so very happy as a customer. The rates are great and the package I have exactly meets my needs. Thank you
Need insurance, contact Arely! Best agent I’ve ever worked with and would highly recommend! Service, savings, and quality A+++
I have had my auto policy for 6 years now. This is the first time I have used the Serene Office in Las Vegas. Grace and Danielle helped me get a late payment processed for me. It was handled with courtesy and professionalism. Very happy with how I was treated by both ladies. Thank you both!!
Saul was very helpful and informative. He made my insurance transition smooth and hassle free, when we all know it can be nerve wrecking. I recommend choosing GEICO.Stay safe!
The agent was friendly and knowledgeable. I was surprised on the value and premium for the bundled policies. I would recommend getting a quote from GEICO.
Had such an incredible experience all due to Nat! She helped me out so much and had an answer to every question I had! Definitely made me feel comfortable and need more people like her.
Excellent experience. Have always purchased insurance over the internet or phone but walking into local Las Vegas office made things easier and Odelia helped a lot. She took time to walk me through different options and combinations which allowed me to make the decision there and then. Good to have a local office where I can walk in and talk to a person. I highly recommend Odelia
Saul was extremely helpful and answered all of my questions when switching over to Geico. He made the process quick, fast, and easy and I would recommend this company to anyone looking to make the switch to a more affordable insurance company.
I was very impressed with the service that i received. Extra information that saved me time and money was given to me -unsolicited. That is why I will use this GEICO office for all of my insurance needs. Great Customer Service.
I was having issues with the 1-800 Geico number, Laura reached out to me directly from my local branch, was able to get my policy set up, and even got me discounts I didn’t know about. 10 out of 10, highly recommend Laura. Fantastic customer service!!!
It was a pleasure working with GEICO Insurance Agent Saul Silva for my insurance needs. As a client, I can be difficult and demanding at times. Saul never wavered with all of my questions and adjustments that I requested of him. He was courteous and professional the entire time. Saul should be commended for his job knowledge and excellent service.
Such a great experience when getting my quote. My agent was David Lopez. He was very patient and helpful throughout the process. He waited on the phone with me until everything processed and went through. Such a pleasant experience. It felt as if I was catching up with an old friend.
Mimi was super helpful, attentive, and responsive! She even gave us extra information regarding us newly Nevadans. I really feel comfortable and left with more information than I came in with! Mimi needs a raise!
Laura Robbins, is exactly what I needed during my insurance research, Laura was upfront & extremely professional. Laura was comforting to speak with - her rich history in the business coupled with her down to earth personality made me feel great.Moving from out of state can be stressful, people leave behind there community of contacts & connections. Laura created a very competitive rate and did not substitute anything less than I requested.I now have my go to insurance contact and feel blessed to have come across Laura .
Courteous, patient, professional and honest interest in the customers concerns. Connected me with other agents for particular concerns.GIVE HER A BONUS AND EXTRA WEEK VACATION !!!!☺🎈💝
After almost 20 years with Progressive, I made the switch to Geico. Better customer service, better coverage, and Mimi (my agent) was extremely helpful, kind and patient. When I told her how Progressive treated me, she was just as shocked as I was.Never looking back!
Went in to have insurance updated Alexa Rivas was so helpful, professional and very easy to work with.I recommend this Geico Office to all who need insurance.
The people here are so very helpful!! Laura is the one who has been helping me since day 1 ! I even referred my friend to her, and she got her & myself a great rate! I definitely recommend this location & specifically LAURA!!! She is the sweetest! And will try her hardest to get you the best rate! 10000% Recommended
Aloha Roby, Thank you for excellent customer service and answering all of my questions regarding my new policy. You made things so much easier for my transition from Hawaii to Nevada. I appreciate it! Happy Aloha Friday!
Cannot speak highly enough of Danielle and all the assistance she provided during this process. She took the time to go through the endless questions I had in the process of combining my insurance with my partner for the first time and reassured me we were not only getting great coverage but also the best deal. I even made her life complicated adjusting my policy dates to later in the month and as promised she followed up on time to ensure all transitioned smoothly and as requested. If you ever get the pleasure of having her as your agent, you are in great hands!
Great service, Miss ARACELI DEL HOYO CARDENAS helped me a lot for my car insurance, very patient and kind I recommend GEICO
Natalie was extremely helpful and answered all my questions on my policy excellent customer service. All the customer service agents at this office are wonderful 10/10 recommend.
I bought my car insurance via Mimi Caudet. The process was quick and completed in like 5 minutes. I strongly recommend her to anyone searching for a reasonably priced insurance.
Saul was very polite and very patient with us with all our questions in regards to our auto and rental policy. We were very please with his service and we definitely recommend that if you are in the Eastern and Serene area and stop by ask for Saul Silva.
We are in the process of switching over and our new Agent “A” is making everything extremely simple for us, we couldn’t be happier with this agency
I just switched over to Geico because I received considerable savings over my current company. I’m very pleased with Arely and Laura too. They are very friendly and professional.
Mr. Saul was super helpful on giving a quote and explaining everything for my policy and yes I ended up signing up due the good deals and savings. Thank you Saul for your awesome help
I was so lucky to call this office, anytime I called I was cared for and my coverage needs taken care of!!Mimi you are truly amazing for helping me with all the questions and concerns I had regarding my insurance plans!!If you need a great deal on insurance call this office, they will go out of there way to take care of you!!Thank you a million!!
Sal was awesome! Helped me out with the questions I had and understand them as well. Called me back right away. Thank you so much, I appreciate it so much!
I added a car onto my policy. Grecia handled that quickly and efficiently--her customer service skills are impeccable..polite and gracious and knowledgeable. Got a multiple car discount...Geico pretty much has the best rates and best customer service in Las Vegas metro area.
Odelia Escobedo assisted me, she was extremely professional and helpful, she answered all my questions regarding my policy, she was amazing and patient.Odelia Escobedo was Great.Best customer service I had in long time.I recommend her 100%.Im very pleased and thankful for Odelias great service.
Odelia was very professional and saved me a bunch of money!! Easy to talk too.Highly recommended. They answer the phones
Ivette Archuleta assisted me in setting up my car insurance policy. She is very efficient and professional and was able to answer all my questions. She has definitely earned my highest recommendation.
The agent was clear and very helpful she listened to me and answer very clearly so i was able to understand and I’m glad to be back with gieco they saved me a lots of money and I give mimi five star’s I would recommend her anytime she’s very professional.
Saul is #1. Super fast and professional. Polite. Respectful. No downtalk. Was refreshing.
I was fortunate to be connected with Laura at this office. She was professional and took the time to ask me questions and understand my needs before drafting a policy to meet them while staying in budget. This is the kind of added value I didn’t know I was missing in my insurance partner. If you’re considering an insurance change, call Laura, you’ll be glad you did!
Summer was very helpful and assisting me obtain the auto policy I needed. She was amazing and patient with me with my questions. Very thankful and grateful to having Sommer as my agent.
I was SUPER SATISFIED because of Saul! He was very nice and had my ID cards ready for pick up.
I’ve recently switched to GEICO, and I could not be anymore happier with the service! My go to gal is Alexa Rivas. She is so amazing and helpful!! If you are ever looking for a good person in GEICO make sure to ask for Alexa! 100/10!
Amazing efficiency. Friendly service. Attentive to detail. Saved my sanity! Thank you again
The staff is so professional and pleasant when I call. They make you feel like a valued client. They are pleasantly detailed. The insurance rates are most competitive. I refer anyone who is searching for personal insurance to contact the Geico agent I work with. NOTE .... I am a retired insurance broker in Nevada with 40 years experience.
Alexa was able to respond well with my inquiry and explained to me clearly the process of replacing an existing vehicle to new vehicle that we purchased. The transaction was smooth from start to finish. I give her a two thumbs up!
Roby didn’t an excellent job at providing me with quick and responsive details about my policy. He empathized with my situation while still being able to hold a professional and kind demeanor and was able to help me get out of a sticky situation. He asked questions to really understand my situation and got me some answers that are saving me money and time! Give this guy a raise already!
Natalie is so nice and professional. Very Happy with geico for sure!
A was absolutely wonderful and made the process easy and stress free. Thank you!
Grecia Rebugio Was very professional and knowlegedble
Ivette Archuleta was extremely helpful, quick, professional, and patient. Glad to be part of Geico.
Excellent and efficient service. Was able to get my new Tesla insured on a Saturday when many other agencies are closed.
I have been a Geico customer for many years and appreciate the help I get from Edith anytime I need help or clarity about my policy. She is quick to respond and does so in a professional and simplistic way that makes things easy to understand. I always refer family and friends to her. Thank you Edith!
I couldnt be happier. My Geico agent Grecia, was extremely professional, pleasant, and a delight to work with. I just saved $145 per month by switching to Geico!!! It was so easy and taken care of in 1 quick phone call. Best day ever :)
Ive been a customer at Geico for several years thanks to the friendly and helpful staff, specifically Edith. Shes always offered great customer service and support. I never hesitate to refer friends and family to her. Thanks Edith!
Everyone is very nice and helpful 👍 everyone is super friendly every time I call. Laura Robbins is my girl, she always try her best to help me and respond back right away when I call. She is very patient try to answer all my questions. Definitely will refer friends and family to her.
Sommer was professional, polite and perfectly answered my questions. Full marks!
Thanks Sommer you’re the best! I appreciate all the help with my confusing policy lol.
Typically I dont take time to write reviews but my experience with Geico, specifically Danielle, has compelled me to. My experience with Danielle was nothing short of professional, outstanding, and the definition of going above and beyond. Her customer service and attention has left a pleasant and positive impact that for sure will be memorable. For the first time in a long time I actually felt like a valued customer, that my concerns were important, and I was definitely impressed by how timely and professional the resolution to my concerns was brought to me. Bravo 👏
Just want to leave a review here ! Been a customer for a long while at Geico and most places once they get your business they no longer treat you like a customer. This location in specific has the nicest insurance agents and they always take care of you no matter the situation ! Danielle in specific always goes above and beyond her duties! Thank you all for everything !
I wanted to switch auto insurance companies so I reached out to Geico for a quote. I spoke with Odelia who was friendly, polite, professional and explained my options. She understands customer service. Glad I spoke with her. I am happy with the policy she offered and hope to continue with Geico in the future.
My GEICO agent (Araceli Del Hoyo Cardenas) who recently signed me up for new Auto and Home Insurance Policies was nothing short of outstanding:1. She was responsive to all of my concerns,2. Clearly possessed in-depth knowledge of the various offerings,3. Answered my questions thoroughly, and4. Got back to me in a timely manner.She is definitely at the top tier of the professional sales agents in this industry and I recommend her without any reservations. In fact, I can honesty say that she was the deciding reason for my choosing GEICO over another competitor that I was also seriously considering.
Alexa was very helpful with all my questions. Very friendly staff. Great job Alexa!
My agent A. Varely was amazing and I saved so much money!! Thank you Geico!
ODELIA, was my insurance agent. Her Responsiveness to my concerns was fantastic. She was able to provide me with solutions that made the transition from Progressive to Geico the obvious choice in every way. Odelia was very Professional! Her solutions to my Insurance needs were packed with cost savings! I have nothing but good to say about my experience Geico, Please check them out, I am sure the time spent getting a quote from them will be worth the time! Fantastic company!
Saúl was very informative when choosing the correct insurance policy for me. I definitely recommend this geico office!
Natalie explained everything thoroughly, very professional. Overall happy to have dealt with her :)
Cant say enough great things about this Geico office. Any time I call with a question or concern I am promptly serviced. I had a stellar experience with representative David Lopez who was able to get me a great price for my home and auto insurance.
Ms. Natalie was very polite and professional in the way she spoke. She was able to resolve my issue with no problem, even followed up with me to let me know the issues was revolved. Thank you so much!
I spoke with Arely “A” Varela from Geico today and she helped me save over $100 on insurance! ❤️
Laura Robbins is the best. She has helped me several times since I moved to Las Vegas. I felt she always looked out for my best interest and is so responsive when I have a request for info or changes in my plan. I switched over from another provider and am so glad that I did.
I called the evening of 3/4/21 and 3/5/21 to get my car towed due to incident from 3/4/21. I ended up getting great service that was reliable to get towing (Triton Towing) to one location to the next as both Geico and Triton did a superb job to assist me to getting my car in the shop. Kudos to both businesses!!
Always a great experience natalie is always open to answering all my questions friendly and gives great insurance advice !!
Did my quote and everything with Araceli. She was very helpful and answer all my question very easy. Took her time to find me the best prices for me. Would definitely recommend her
I had the pleasure of working with Edith Escobar at the Geico Henderson office, and I couldnt ask for a better service. She was very responsive and prompt. I would recommend seeing her for prompt and accurate service. THANK YOU AGAIN EDITH!
I called to dispute a payment taken out today and another payment due the next day, Ms Jones I would like to call her by her first name Summer because her response was professional kind and patient was like a ray of sunshine it made my day, I completely overlook full date for next payment due my error my mistake my bad I should have known GEICO accuracy of handling my account has always been 100% like the great customer service I received from Summer 5* quality and some!Thank You Summer!Sincerely Yolanda
David Lopez was a huge help when I decided to change my car insurance and home insurance. He is very knowledgeable and got back to me quickly. He really made the switch easy!
I called to see if any changes in price would be made if upgrading my car and spoke with Danielle and she was great, friendly, and professional to speak with! Thanks Danielle!
I called for renters insurance and Danielle Senn was so helpful, and extremely nice! She def took all the time I could ask for to answer all my questions and get me the exact coverage I was looking for! Def recommended to call for insurance needs!
EXCELLENT SERVICE. VERY HAPPY!!
Laura Robbins was amazing to work with. She helped me get the best rate on my insurance and was even available to assist me when I was at the DMV and needed additional info on my policy. I highly recommend her and GEICO!
The agent named Kaori is very kind and professional. When I was confused about Auto insurance policy at Geico online service, she gave me a a lot of helpful advice for me by email immediately. She is bilingual who speaks Japanese and English. I am very grateful to Kaori. Thank you!
Danielle was very professional. I inquired about some options, she explain in details. She didnt display the hurry up “what else can I do”?. The experience was great talking with Danielle
Saul was amazing. He was very patient and thorough.
Saul was very nice & answered all of my questions. Made the process to start a policy easy.
Agent Odelia was so professional in handling a very upset 76year old, greatgrand mother. She made me feel, like I was her biggest priority, so I left the other company and came over to Geico.
I never write reviews but Sommer was a delight while helping me today with questions on my policy.
My customer service experience was phenomenal thanks to Sommer, she was very friendly and helped me resolve my issue as quick as possible.
My representative’s name is Danielle Senn. She is very professional and personable. She is very responsive to my needs. The costs at GEICO surprised me as being much lower then my last insurance company. I also like the way the GEICO app is set up and the information it provides.
Edith was amazing at Geico. She is always quick to respond and extremely helpful with all my concerns. I appreciate her customer service support. Very happy here.
Araceli made it a super easy process today to get insurance for my 2016 fiat 500x, and i could not be more happy knowing I have reliable insurance for my first car. Thank you Araceli! I’m excited to be a part of the Geico Fam 😊
The office was friendly and helpful to a tee. Alexus was very proactive and helped me with my policy issue. As far as insurance options go, this office is number one in the business and will be my first option for sure
HUGE SHOUTOUT to Danielle S. who I spoke to earlier today. Talk about WOW! I mean, most wouldnt expect an extremely pleasant conversation with someone at an insurance office (kinda like experiences at a DMV usually) however, Danielle was funny, spoke politely and at smooth pace that was super understandable, laughed like a human, and made sure my concern was no longer a concern. Thank youuuuuuu!!! I go where the awesome service is at, so Ill be sticking around for some time!
Odelia Escobedo is a very helpful and attentive agent. Not only did she spend numerous time with me, she was able to power through all of my questions!
Absolutely loved the service provided from Geico, thank you for the awesome customer service.
Odelia 😀Very professional. Good actitud. Always. Answer my questions. I got want I want