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American Family Insurance - Leslie Gonzalez
6440 N Durango Dr #144, Las Vegas, NV 89149, United States
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American Family Insurance - Leslie Gonzalez

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Review №1

Leslie Gonzalez is a very personable agent, she makes you feel like family. Always responsive and explains your policy so you understand it. I recommend her to all my friends and family.

Ni
Review №2

Not only did Leslie get me amazing rates on my auto and home insurance but she provides you with a wealth of knowledge and honesty with her 20+ years of experience in this business. The process was easy, professional and a pleasure.Recommend her to all !!!!

Ai
Review №3

Great Customer Service and Knowledgable. Leslie took the time to make sure we understood our coverages and explained everything to us. Very satisfied with the service we received. I would recommend Highly to friends and family.

Li
Review №4

Sadly, we will be leaving this insurance company because of Leslie’s incompetence. First of all, she made a $5000 charge to our account and them blamed it on us saying WE had changed our automatic payments to pay in full when we didn’t even have access to our online account. She even laughed at us when we were talking to her. Then we bought a new vehicle and needed to add it to our policy; tried reaching her out so many times, she never answered. Had to call corporate office but they couldn’t help us, it had to be our agent. They sent her a note to call us back. Till this day I never received a call back, so we had to go somewhere else. Very unprofessional and very unhelpful. Do not recommend her at all.

Pr
Review №5

If you need property/casualty &/or life insurance and want a knowledgeable, professional & friendly agent call Leslie Gonzalez from American Family. Shell respond in a timely manner and provides the utmost quality service. Shes our agent from AmFam that covers our home & many vehicles.

St
Review №6

I’ve been with Leslie for years and she has taken care of all of my vehicles and homes Throughout. She is great. She always answers my phone calls right away or if I leave a message she either calls right back,emails,or texts right back.I am glad she is my agent. She actually goes above and beyond for me. Thank you Leslie.

An
Review №7

Leslie Gonzalez agency is my go-to for all things insurance.She is very knowledgeable about all things insurance. Leslie is very professional, reliable and communicates very well. She was able to get me a great deal on home and auto insurance.I was impressed with how helpful she was. I had an issue with my mortgage company during a refinance. Their employee requested homeowners insurance documentation and etc.. also they were failing to communicate properly. I asked Leslie for assistance and she took care of the email correspondence and faxed the proper paperwork for me. She didnt have to do that but when she saw the unprofessionalism from my mortgage company, she went out of her way to help me. She really knows her stuff.I highly recommend the Leslie Gonzalez Agency

Em
Review №8

I have been with Leslie for many years insuring my home, auto and company.She is thorough, respectful, knowledgeable and most important, she listens.Thank you Leslie!!...

Ra
Review №9

Leslie is the best insurance agent I’ve ever had! She’s knowledgeable and always provides me with the latest discounts. She’s on top of sending me refunds when necessary & updating my info when I forget, she cancelled my renters insurance when I switched to homeowners insurance so I wouldn’t get double charged! Always one step ahead & available when I need her. She’s seriously the best I don’t think I’ll ever switch...

Mi
Review №10

Leslie is always looking for better ways to serve you best. She is warm and personable, yet professional. I wouldn’t go anywhere else for my insurance needs.

D
Review №11

Leslie Gonzalez is a top notch agent. She has gone above and beyond for me and my family. Not only did she find a way to beat my former insurance companys rates, but after 2 years of being with American Family Insurance she managed to find a way to make my rates even more cheaper without compromising the quality of my coverage. If all home and auto insurance agents were as truthful, patient, and thorough as Leslie then more people would be happy with their insurance. She made my experience simple and broke everything down so that it was very easy to understand. If there was a sixth star on this review I would have definitely given it Leslie. Best insurance agent in town.

Tr
Review №12

I have been with American Family Insurance for many, many years! They have been wonderful in meeting all my needs for insurance.Leslie was instrumental in helping me get the best rates possible for my home and vehicle insurance needs. I shop around every year and for a few years, she was unable to beat my premiums on my vehicles that I had with another insurance company, but they ALWAYS had the lowest rates for homeowners insurance. This year was the year that their auto insurance rates were finally lower for my vehicles than my prior insurance company. Its nice to have someone like Leslie who is willing to work hard to get you the best rates possible; and if she cant, she will be honest and tell you. I love that about her...to me...honesty will get my business EVERY TIME. Thank you Leslie!

Ne
Review №13

Happy Mothers day to a hard working mother wish you the best in your bussiness so you can keep giving your kids the best life..!!.

Ja
Review №14

Worst experience I have ever had with any insurance agent. Leslie Gonzalez is very incompetent when submitting information. I had so many problems when I requested any changes (adding cars) to my policy. I found I over paid for months before I started asking questions. Leslie Gonzalez also made changes to my policy, without me authorizing these changes. These unauthorized changes cost more money to me. I have now requested an audit of my entire account. The headquarters at American Family Insurance are now reimbursing me money over paid because of Leslie Gonzalez incompetence. WOULD NOT RECOMMEND LESLIE GONZALEZ as an agent.

Ro
Review №15

Leslie Gonzalez has been taking care of all my personal insurance for several years. Once I open my business she was the first person I contacted for all my insurance needs. She is very professional & prompt with everything I need from her. Highly recommend Leslie Gonzalez .

do
Review №16

I have been with American family insurance since I had a bad experience with an other insurance company.Leslie Gonzalez have been my agent since day one...best servise ever...always available .provides the best quote for me and my daughterAlways answer my questions .So professional and always concern about my family and my self...she keeps me inform of any changes in my insurance and advice me of better ways to save money and time...

Information
2 Photos
16 Comments
4.4 Rating
  • Address:6440 N Durango Dr #144, Las Vegas, NV 89149, United States
  • Site:https://agent.amfam.com/leslie-gonzalez/
  • Phone:+1 702-395-1179
Categories
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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