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Family Auto Care
5001 W Charleston Blvd, Las Vegas, NV 89146, United States
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Family Auto Care

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al
Review №1

I came here for a simple oil change and had a question about this small noise coming from my AC unit. The man who worked on my car told me my drive train needed fixed and that it would be about $4k. Given that my Mini Cooper has only 21,000 miles on it, I brought it into the dealer and they said it was in great condition, nothing wrong with my drive train. Maybe it was because I am a 23 year old woman, but watch out for being scammed here!

Jo
Review №2

Going to this shop you will not be disappointed. I came in in the middle of the day, with a Dodge Durango, while there were other cars being worked on. And, the owner, Fred addressed my problems and treated me like I was his only customer. The way he treated me and his vision of how his customers should be treated align with the company name. Youre treated like family. Also, the vision Fred relays onto his employees is to treat each vehicle as though it were their family members car, to be honest and upfront about any issues.Although this shop is branded as a European car shop, I FULLY RECOMMEND this location for vehicles of any make.What you can expect from going to this shop:Honesty, communication, respect, and quality workmanship. Most importantly, to be treated like familyThanks for getting me back on the road!

Ap
Review №3

Super nice owner. Took my car right in . Didnt ask me to spend money on repairs I didnt need. Trustworthy...kept my car behind the gates after hours when I couldnt make it during his operating hours. A pleasure !

Vi
Review №4

Fred is a very honest mechanic Ive been going to his shop over 15 years

Ni
Review №5

Fair pricing and very timely. I was given a quote and it was what I paid. I am very satisfied being a woman and have being treated fairly! Will be using them again!

Bl
Review №6

Went in got a oil change car perfectly fine next day abc issues.!he didn’t even put the screws back in is what got him busted! Wouldn’t recommend this place to anyone he will replace your parts to save him money stay away!!!!

De
Review №7

I had a unfortunate event happen and fred really cared and helped me with my car and has a good heart and a strong crew.

Jo
Review №8

Hard working family owned business like the sign says this man makes your experience personal in the BEST wayGreat American dream come true if you work for it HATS OFF DUDE

Ja
Review №9

Fred is the man. Been going to him for 15 years.

Mi
Review №10

Fres is a nice guy. Good at explaining and providing service. Thanks Fred!

Dr
Review №11

Fred will hook your car up!

Jo
Review №12

This place is awesome. I was so discouraged after having car problems while on vacation with my family. I could not have asked for more from anyone fixing my car. They are honest, reliable, affordable, and great at what they do. They explained everything to me. I felt well cared for. Had some major work done on my car, and so glad I chose Family Auto Care to fix my Audi. I felt like they understood my troubles and did their best to get me through a stressful situation. The owner also pointed out something in the suspension that needed attention, but said it would be ok for a while, not affecting the safety of the car. Its been two years now, and I finally got the problem fixed. I am from Minnesota. Thank you so much, Fred, Raz, and Edgar. I am sorry it took so long to write this review. It has been a very difficult two years since you guys fixed my car, but I never forget you and your help.

Ya
Review №13

The best! Ive been a client for nearly 20yrs. 👍👍

Vi
Review №14

Id could give 0 stars I would. Scammers. They dont fix anything and charge an arm and a leg for nothing. BEWARE

Si
Review №15

Fred is amazing. He has literally fixed every car in my house (4) An all around good experience.

Ug
Review №16

Fred (owner)has many many years experience fixing cars and he is very professional.He and his team very honest,experince and knowledgeable and they know what they doing. He is my family mechanic for a long time and his job is 5 star. His labor rate is the lowest in Vegas and his quality of work is the best. Did i mention he is very honest..

FL
Review №17

Fred is very professional and helpful. And the price is very affordable. I am very satisfied with my experience at Family Auto Care. Some major repairs were made in my car.

Ca
Review №18

Awesome shop. Great price. Excellent work. Thank you

Aa
Review №19

The Service was excellent

Jo
Review №20

Don’t trust this guy!!! I don’t really think he does the job for you..dealing with the same issues like few years ago!

Ja
Review №21

I went to get a diagnostic just to see why my light had been on for forever, coming time to have my registration renewed. He says I have two leaks, I had never noticed leaking from my car and also I had a previous diagnostic done this was just my second opinion. The next day my car completely breaks down and overheats. This place scams you and needs to be shutdown. Will be hearing from an attorney

He
Review №22

Its hard to find Quality and Honest mechanics in Las Vegas, A friend recommended I see the folks over at Family Auto Care and finally; A place that does all the repair work I needed on my car without all the BS! My car runs perfect and I will only get my repair work done at Family Auto Care from here on! Ask for Fred, the owner; He will make sure your repairs are taken care of.

Li
Review №23

I have been taking my 1998 Volvo V70 Wagon to Family Auto Care since shortly after I bought her. Fred has always been courteous, responsive, and informative. They have charged far better rates than the dealership and have not recommended unnecessary repairs. When a part they replaced went bad, they fixed it. At one point, we thought she would need an extremely pricey dealer repair, however, in the end, they were able to prevent it and, in essence, saved her from the scrapheap. I am taking her back to them for a necessary repair this week and I know that they will treat me right, as they have done in the past.

Je
Review №24

They are honest and do a great job. I frequently refer family and friends to fred and his team

Ma
Review №25

They have a little tire shop next to their shop. What a great little place. I had a nail in one of the tires. Other tire shops wanted me to buy a new tire. Those guys fixed it for 10$. Highly recommended!

Jo
Review №26

He’s great. Read the other reviews. That sums mine up

Za
Review №27

Honesty, Integrity, and a great mechanic. Thanks Fred!

Sh
Review №28

I been visiting Family Auto Care for the past 5 years for all my family auto service needs, They are the most amazing and caring techs here in Vegas that do not charge Arm and A leg for Europian Car Repairs, I will and have been recommanding them to friends and other family members. Just recently Had a issue with my Benz and a place close to my house told be I needs a new motor, Fred and Chris @ Family Auto Care check it and diagnosed the problem to be a simple $250 sensor. Thank You Guys for saving me 4k on a new motor.

Ba
Review №29

I took my car to get the timing belt and the water pump change because it was over heating really bad I buy the parts and took it to this place I paid 400.00 and they broke my radiator drain valve and the car is leaking a lot of oil I went back and ask for an explanation and they said they had nothing to do with it that it was my fault for buying a radiator from a cheap Chinese place, the radiator was brand new and was change 3 months ego in the dealership.Be careful this guys fix something but mess up something else to maintain their business

Re
Review №30

I love fred he is the only one who does my car and my dads car for the past years hes amazing and always has good deals

Ja
Review №31

Very good. Reasonable cost.

Ta
Review №32

Went in to change my spark plugs and boots a week later engine light came back on after charging me $1,600 BEWARE!! Do not take your vehicles here.

Do
Review №33

Great work, good owner

Ja
Review №34

While fixing one thing this place breaks something else. After leaving here my radiator mysteriously starting leaking oil. BEWARE!!!

Do
Review №35

Honest and friendly

Ri
Review №36

Repair! Service! Cost and Trustworthy.

Ja
Review №37

Trustworthy

An
Review №38

Great Mechanic s

Sh
Review №39

GOOD JOB

lo
Review №40

Very good service

Information
9 Photos
40 Comments
4.1 Rating
  • Address:5001 W Charleston Blvd, Las Vegas, NV 89146, United States
  • Site:http://familyautocarelasvegas.com/
  • Phone:+1 702-878-8199
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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