Sam was so nice!! We purchased our first home and bought all of our appliances with them. He came and installed them the very next day and was very communicative. They also have very good pricing and exceptional customer service!! We will definitely be back!!
This is the guy you want to call! Hes straight-up, professional, honest, respectful, personable, fast and very efficient. We called a few appliance repair shops, but Sam was the one to get back to us quickly. No else responded. We were having problems with our gas stove. One burner wouldnt light, and the others werent burning properly.Sam came out when promised on 7/13/21 and looked things over. He found the problem but recommended we replace the stove because there could be other problems related to the original problem. He priced out a new stove right on the spot, showed us pictures on his phone, and the price was really good. He made sure the new stove matched the color scheme of our other kitchen appliances. Thats above and beyond.We got our stove today, 7/14/21, again, when promised. Overnight turnaround was beyond our expectations. Sam also made sure to register our new stove to make sure its covered by the warranty, even before he installed it. Nobody does that.We cant say enough about Sam. He really cares about taking care of customers. He called every time when he was on the way to the house and always responded to our calls and texts. We appreciate the effort Sam made to help us at a very important time after just buying our home and getting things settled. We will be telling everyone we know about our great experience! Thank you, Sam!
Unbelievable location, drove for 30 minutes just looking for the address. GPS didnt recognize where I was supposed to turn off. Was a difficult trip to make
I recently bought a washing machine went to use it and it was leaking Mike (the guy that delivered it) turned around and came right back and put a different hose on. Then it made a very loud grinding noise (its now after hours) called back the next morning that they would be out to look at it on Friday, I was a little upset that we had to wait 4 days for them to come look at a washer they just delivered on Monday! It is what it is, we waited until Chris (the tech) to come on Friday. All it was is the piece of metal on the bottom got pushed up when they put it on the dolly to move it into my garage and with the weight of the load it rubber on the metal, an easy fix. I would definitely recommend them to friends and family.
I really appreciate all that they did! They installed my dishwasher with great customer service and quickly! I would recommend them to all my friends and family!
Excellent service and good price for the parts
Really great service. Family oriented and ran. Great conversation and was professional with mask and gloves. Had a leaking washer. Had to replace it. Was able to get a great deal on a used washer they had on the truck. Now we can wash the many loads tht have piled up. Thx guys!!!!
Sam replaced my refrigerator freezer today. I’m very happy and satisfied with the service that he provided. His team is friendly and very professional. I will highly recommend him to anyone.
Very good on prices ......love it good quality 👌
It was. Difficult size. They had it.
First, family owned business’s are amazing. Nothing like having family around at all times to help keep your shop going. I love that!Definitely can’t say thank you enough too Sam and his family for treating us so good and making sure we got taken care of! We got the appliances we were looking for... For a great price on top of that!They deliver. Accepted Apple Pay. Weren’t pushy at all. We will most definitely be going back to sams wether it’s to buy more appliances or repairs.
It may not look like much but definitely a hidden gem in Vegas. Good prices, great service. The set they sold us originally looked decent but ended having an issue, having already been given a discount they even traded for a different set under the 30 day guarantee they offered. Seamless and accommodating. Great people. If youre in the market for used but like new appliances, this is a great place.
This business is family owned and operated and Samuel is a very nice understanding man. He helped us with budgets... And also gives warranties. it is a master at fixing appliances I cant say enough good things about this business. Highly recommended. Thanks Sam!!
Friday afternoon I went to Sam’s found a washer & dryer. I could of went to Home Depot or Lowe’s but I wanted to use a Family owned business in these crazy times. Sam the owner and father delivered the the washer and dryer with his son Sergio. After getting them upstairs and hook up the washer had a problem so I text both and they return with a new one. Sam’s & Sergio’s response time was great and they took care of the problem right away. They gave me the option to get my money back or bring a new one no questions asked. They have new and used Appliances and also do repairs. I will use them in the future or Recommend them to friends and family.
Awesome deal!!!! Awesome people!!! Small business is always the way to go and spend your hard earned money. So glad we came by today
Sam worked quickly and got everything fixed for the price that he quoted. Would definitely recommend his work.
We needed a fridge for our garage as ours was actively dying. We found Sam’s and went in to see a large warehouse with a wide variety of appliances. Everyone was friendly, knowledgeable and working hard. We purchased just what we needed and had it delivered within 2 hours of purchasing.
My wife and i were lookin into appliances for our first home. We stumbled across this family owned buisness and we loved everything about it.The owner Sam is a really nice guy! He delivered all the appliances to us. The girl who helped us at first was very nice and not pushy like most places can be. They offer great prices. They are flexible and can work with you on holding/delivering. They accept Apple Pay. They deliver. They also do repairs on top of selling them so that’s A great bonus to offer. We ended up walking out with a washer, dryer, & refrigerator and i couldn’t have been happier! If you ever need repairs or appliances. Definitely go see Sam and his family! Thank you sam!
Cool dude, was able to drop off the washer and dryer to my front door because of Covid-19. Also sold me some pipes for them. He was straight forward that the appliance worked it just wasn’t beautiful that’s what is expected when I contacted him. He even did it the same day. Cool dude and will do business with him again.
Sam and Sergio went above and beyond by making sure they installed all 3 appliances I bought there were done right, as if it was their own! The service at the store was incredibly Awesome. This is a place that helps everyone and really takes care of their customers.
Amazing service! My oven went down on me at the worst time possible. This man met me at his shop during the shutdown and ensured I was able to get a replacement. The owner truly cares about people.
Great, friendly and prompt customer service!Big selection to choose from, highly recommended! Now know where to go next time we are looking for appliances, no hassle!!
First time buying our own washer and dryer and i came across their ad on fb marketplace and i got a great deal! They are family owned business and its nice to see that everyone is being a teamplayer and helping out their own store. Sam, the owner got here in time to deliver our new washer and dryer and provided us with the tools needed and help us with the installation as well. Also, he showed us how to work it and its very awesome! I definitely recommend sam to get your next appliances he sells washer, dryer, fridge and other stuff. Thank you sam!
My standalone stove/oven recently became unrepairable. I found Sams on FB Marketplace and ended up buying a brand new stove AND a used matching fridge! I went up there a couple of times cuz couldnt decide whether I wanted white to match other appliances or stainless because well NEW STYLE and they were very patient with me. I got a great price and delivery was very smooth. Id definitely recommend them. Also this is written during COVID and they followed protocols which as an at-risk senior I super appreciated. He also does repair - licensed! #HappyCamper
We found Sams shop off a whim as our refrigerator went up randomly on us . Not only did they respond quickly but the transaction and delivery happened within hours of each other . Very respectful and personable people from the time you pick out your appliance up until they leave from delivering . Worth the five stars and every penny ! Thank you for such great customer service !
I called Sam. Needed a stacked washer and dryer ASAP. For my business Sam has what I needed Removed the old and installed the new applianceVery gratefulRichard
Awesome customer service Nd quality product would highly recommend 👍
I got what I needed an this crazy time but he help me out n dliver it to me n came prepared n this crazy time with all this go on thank u sam
Owners very nice and helpful. Excellent service would definitely go and check them out if you need appliances. I will..
Quick service great attention to detail great customer care. Two thumbs up!
Excellent service, same day delivery, install and demonstrate operation. Give them a call, they will work hard to provide the service you need!
Sams Appliances has amazing service. I’ve seen the work crew clean the Appliances just so they are clean for when you take them home :) & they are so quick to act on your service! Once they give you call they are already on their way to be there to serve! Amazing Service !!
Less than 6 months washer and dryer completely broken!!!The transmission is out in the washer, And there’s a seal leaking and water is accumulated as well.i called a different repair service they suggested me to buy a new one.cant believe i spent so much money, for nothing.When i contacted Sam’s Appliances & Repair Services, he gave me the most unfair respond:we give you 30 days warranty.cant believe i fell for that
Customer service satisfaction ALL THE WAY!!!!! Sam came in and hooked everything up, tested everything before he left and cleaned his mess!!!! This company is AMAZING! Thank you guys!!!! I love my new stove! And thank you for taking my old one!!!
We chose our washer and dryer from a CL ad. Why pay more? When we got to Sams his family was so kind. Sam brought our washer and dryer to Nellis afb and delt with all the hassle the base required, and then set up our appliances. His service was outstanding.God bless.Chanay
We bought our washer and dryer with them. They gave us a great discount, were very professional and we are happy with the purchase.
Great service exellent people
Sam was very nice fast delivery
Love our New Freezer !! Thank you !!