Darrel was on time, friendly and professional, and was able to get my vehicle back home safely, highly recommend
Today i had to use Action to retrieve my truck from the store where it broke down. I received a call right away stating that he would be at my location within 20 minutes. When Rue showed up he was very polite and courteous. He was willing to try and get the vehicle started before he had to really tow the vehicle. I will definitely be using the service again.
I recently moved to town and hadn’t found a mechanic when my car broke down. Shane was really helpful and was able to get me to a great shop that got us back up and running very quickly. Great service!
Being from Roswell, we were in Las Cruces this afternoon (on a Saturday) and had car trouble! Being far from home with our family and running into car trouble is very rarely a positive experience! Rue come much quicker than they estimated. He was very personable and professional! He was genuine in his efforts and was so knowledgeable and helpful. Even after towing our vehicle he made sure they people there would help us and ensured he left us in good hands. Action Towing and Rue have our business from here on out. Excellent Service - thanks guys!
Rue was AMAZING! Very professional, he got to us very quickly. He was very friendly and was able to get us taken care of an back on the road very quickly! I HIGHLY recommend them! THANKS Rue for helping us out!
Today I had to call Onstar and they were very rude. Rue showed up and made my day so much easier and was great company on the drive. They were super fast and made a flat tire a not-so-bad ordeal. Thank you!
Very professional, Rue was great! Prompt service and excellent customer service! Highly recommended!
I broke down on the highway and Ricardo was there in no time, he was very helpful... helped me find and also recommended some mechanic shops around the area. GREAT service, in my opinion they are the best👍🏽👍🏽
Amazing service! Two old ladies with their 92 year old invalid father stranded in Las Cruces after a doctor visit. We were 70 miles from home. Road Assistance contacted this business. Rue Stone, the tow truck driver, arrived within 20 minutes. He was kind and very concerned about our dear old dad (it was hot out there!). If he towed the van wed be stuck far from home with no way to transport Dad. He took the time to give the van a once over. He wasnt able to do a full diagnostic, but he tested a few things and said he thought the BANG and billowing cloud we experienced was an A/C line blowing. Bless his heart! We decided we would run with this- we thought we could drive it home without A/C. He gave us his phone number in case we ran into trouble on the road. We drove the 70 miles in the heat, but made it home safely. Whew! Can Rue be the next Employee of the Year?
Darrell saved our vacation freeing our RV from a wedged situation. His inventive thinking and action freed us. Thank you Darrell you are the best
Shane was awesome. My car broke down on Easter Sunday & he got to me so quick. & every shop was closed but he made sure to have me covered. He was the nicest & best experience I’ve ever had with a towing company. 10/10 recommend! I hope my car doesn’t break down again but if it does I’ll be sure to be calling Shane again.
Had a great experience with rue here.My cousin was stuck on the side of the road because he had a flat on his harley touring bike.They took his care of us and got us where we headed quickly!
Didnt struggle to get my vehicle from towing. I had to do research on the place to make sure I didnt miss things. I also made various calls to the location to double check on what info they needed from me. (Person seemed annoyed for all the calls... but hey its my vehicle and money u was paying for!)Since it was my first time my vehicle was towed. I asked what I needed to do. The person said you can pay the fee or give in your title to pay for the feeJA he wish!Since I told him that Im not giving my title... I asked of they buy the vehicles... he said no... when I picked up my van... a worker said, you could just sold your van to us 😑I feel that if I didnt do my homework, I would have struggled more with them.The down side is the lack of communication with each other. One person would say one thing and the other would say the contrary.Example: 1.cash only.... you can pay with card2. You can pick up your vehicle between the hours 9-4.... you need make an appointment.... you need to call 2 hours in advancePrice range wasnt bad. 15 dollars every night it stayed, plus towing charge: hook up& 1st mile 100.00, 2-25 (dont know what that means ) 30.00, clean up 50.00, gasoline charge.
Ricardo did a really great job he is very knowledgeable, fast, and helpful. Would highly recommend him!
I would highly recommend them, especially Ricardo because he was quick and really considerate with helping my mom and her needs because i’ve had many bad experiences with other towing companies but he made a difference
Im so glad action towing showed up to tow my car. Shane arrived faster then expected. Hes was professional, fast and funny. Thanks for the great service, if I ever need a tow again Ill call action.
So I decided go see the sunset and got myself stuck in the sand....Ricardo had to dig the car out before towing. It was buried!! A nice guy who was patient and concerned I was ok. I know its theyre job but I feel like I was treated well and he got my car home safe, lol. Thanks Ricardo!
An employee named Bill came and did it like a true professional. Very friendly and very effective no damage to the car. Safely done and it took him like four to five minutes to get the whole thing done. Not exaggerating but every experience with Action Towing is a great experience. Cool company!
Rue was the most professional towing service person I have ever encountered. He was very knowledgeable about my vehicle, came sooner than expected. I would 110% recommend Rue
Definitely would recommend if you have a motorcycle awesome service very courteous and kind
Shane was the most friendiest and and very efficient. I will use them again.
Broke down outside las cruses nm, called all the shops we could find but no one was open early Sunday morning, finally called Action Towing and Rue Stone showed up pretty quick . Nice, professional and knowledgeable, he recommended some options and got our truck and a ride for me and my family to El Paso to advance auto service center and stayed with us till we talked everything over with the mechanic, and checked on us to make sure we made it back to Houston, definitely would recommend Action Towing in Las Cruses NM, ask for Rue
Justin arrived within 15 minutes! 45 minutes earlier than estimated time. Professional and cordial. Grateful for your help.
Got my suv towed by Shane he was EXTREMELY professional, knowledgeable and very kind. I would highly recommend this company because of this individual. Was definitely glad to have them to help us and will do business again if need be.
Great service! Friendly drivers. Would definitely recommend.
Very professional tow truck operator rue was very nice and fast and knew how to handle the situation with no keys or steering wheel..highly recommend this company and driver
Shane came to tow me... the guy was super safe specially with COVID! masked up! Super understanding and helpful! I would recommend their services 100/100 times thanks for the work!
Shane came to tow our truck and he was awesome! Very friendly, professional and understanding. I’ll definitely recommend him
Shane was excellent! Very professional and helpful!
While on a long distance road trip my famil and I became stranded,my roadside assistance got us in contact with action towing. Shane Dugger with Action Towing came to our rescue! He was very punctual, professional, and went above and beyond to make sure we had assistance. I highly recommend Action Towing!
Rue was there before he said he would be and got my motorcycle to the shop safely 👍🏼
Dru came to my rescue within 2 minutes of being dispatched. I was given a 35 minute wait. He was very professional & able to detach my Velarde from the rebar in a concrete column. I am so grateful for his service. I will suggest this company next time I’m in need. It took my insurance claims 35 minutes to locate a towing company in our area.
Shane saved the day! I called my insurance firm a tow and they sent action towing. Shane arrived faster then they told me he would. He had my truck loaded in no time! Thanks for the great service, he didnt even make fun of my old ford. 😀
Highly recommended!Our conversion van broke down 50 miles north of Las Cruces on I-25 and I looked for the tow company with the best reviews. Brian is the owner and he picked up the call and was very friendly. He sent a guy out to us named Darryl who was also a very friendly guy. They towed us back to their office and let us spend the night in our van in their lot. Darryl actually put the van in a nice spot away from the street lights and under the security camera.The next morning we had to get towed to the mechanics and Shane was great. He dropped off the van and was also a great guy.Pricing was not cheap but they took great care of our van that we love so much. Really nice to find people who care about doing a good job.
We were towed by Shane when we got a flat on the highway, estimated time was 55 minutes and he got here within 15 minutes and was incredibly efficient and friendly, A+ 11/10 would definitely recommend!
Was awesome, great service! Super friendly and helpful
He was amazing!!! Came as soon as he could and worked quickly to get us on the road back to Texas. Thank you so much for saving us out in the snow storm!!!!!!
Tow driver Rue helped my mom to get out of her car. She was stuck at the dunkin donut drive thru and wasnt able to move. He helped her get out before he hooked up to it and move. Making shore she would be safe. Thank you to action towing and to rue for what you did.
Shane was very helpful and kind! Wonderful service!
Traveling threw back to Texas and broke down just outside Las Cruces. These folks were great to work with, cared, and quick. They have very impressive trucks and took great care of me.
The wheel of my Tesla cracked and my tire exploded on the I-10 about 70 miles west of Las Cruces, NM. Darrell, from Action Towing, came out to pick me and my car up in just about an hour. He gave me a call immediately after accepting the job, letting me know what his ETA is. Despite of the fact that my car was acting out (doors not closing, screens not working, etc.) he got the car on the truck in no time. Since it was clear that Ill have to spend the night in Las Cruces, he even recommended me a motel, places to grab dinner, where to get a rental, and dropped me off at said motel. Since I was moving and my car was full of boxes, he even offered to meet me the next day at Action Towings lot, so that I could get all the boxes out of the car and into my rental. I cant thank him enough for making this unpleasant situation of my car breaking down in the middle of nowhere while moving so much better! Thank you!
Thank you so much for helping to get our travel trailer to the shop after that storm. darrell was amazing in how fast he arrived. he was helpful on letting us know what he was doing and how he would tow our trailer with the tow truck. thanks again and we recommend Action Towing.
Called to get a vehicle towed at 8 am. They said they will have some one within an hour. 6 hours later no one came by.
My truck broke down 😭 I called several other towing companies that wanted to charge outrageous price for a tow and the wait time was over an hour and a half 🤬 I called Action Towing and Rescue and they quickly got me a quote and 5 minutes later I was contacted by driver (Bill) to let me know he was 10 minutes away and would be there shortly. Bill was pleasant and very professional. Bill hooked up my truck and met me at my house with no issues. If you want professional and fair pricing call
Bobby showed up 10 minutes after I called. Was polite and courteous. He took good care of my classic truck. Dropped it off in my drive as asked. Great service!
I had to have my Tahoe towed today (11/13/20) and the driver Shane Dugger was awesome. He was very careful putting the Tahoe on the flatbed and hooking it up. I will be using Action Towing for now on. I will also be referring friends to them.
They went above and beyond when we were stranded on the side of the road at 6:30am.
Having use many wrecker services over the past few years I found these people or very responsive And Timely as well as professional with reasonable pricing having been very hospitable and a tentative to my needs by far they exceeded my expectations I would highly recommend them to anyone needing these services
Ricardo was very knowledgeable, friendly and fast!
Billy was amazing. This is hands down the best service call Ive ever had. Totally went above and beyond.
Luchinis is much more proficient and prices are reasonable. Luchinis wont keep vehicles on purpose to make $1,000.00 off their tow bills.
So I usually hate Acting Towing. But this time I was so grateful this one person came out and helped me. He was so nice, the ETA was an hour, this guy showed up in 20 min!! Thank you Lou. My daughter was about to have a heat stroke. I hope he is like a trainer, or boss of some kind. If only Action Towing gave a hoot about having CUTE, professional, CLEAN, guys working for them like This guy. They would more popular? more busy? more towing? IDK. but thank you Action Towing.
Shane dugger was very professional when he pulled up to tow my vehicle his mane concern was my safety at all times and the vehicles safety he was quick professional and kind I highly recommend action towing and Shane dugger
Great experience!! Bill arrived promptly and kept communication with me all the way until arrival! He quickly asked what was going on and offered advice saying it was probably my battery! He offered to jump start it for me and got my car started so I could get home! He gave me all his info so I could contact him if I didn’t make it home!!! He was so courteous and friendly, helped ease my nerves and was very professional!!! Thank you Bill for helping to save the day! Very highly recommended!!!
Billy came very quickly to jump my battery. He was friendly and had good advice.
My Camaro had a terrible Coolant leak and needed to be towed to my dealer. Bill was right on time, professional, and very nice and got everything taken care of for me. If you need your car towed, ask for Bill! :)
Darrell did an excellent job bringing our equipment out the the job site for us all the way out north of Deming. Even made sure it was in working order before he left the area. Thanks again for the help.
Darrell was on time and extremely professional. We could not have asked for better service! Getting towed is never fun but Action Towing went above and beyond to take care of our motorhome and get us safely to the repair shop.
Just wanted to personally thank billy mosher for being so professional and making me feel like human being and not just a customer
Prompt service and very friendly! I went through my car insurance, so I dont know about pricing, but insurance always goes the most cost effective route!!
Man.... Action Towing geeze. This Tow company is such a blessing. Not only did they keep the business open past business hours. But they also understood me. And what I was going threw. They are a very kind company with compassion, my vehicle is still parked outside their tow yard free of charge. The best Towing company in town by far.
Darrell just delivered my car from el paso to here in roswell. Called when he picked up the car and right before he delivered to keep me in the loop. Awesome service thank you.
We had such an amazing experience with Billy. He went above and beyond to make sure we were able to get our van towed to a reputable shop after getting stranded on the side of the highway in an unfamiliar place. He understood that it was a very stressful situation, and he kept us informed every step of the way. We would definitely recommend Action Towing and especially Billy!
Had flat tire. They responded with 20 minutes. They had proper equipment, even added air to spare, and had me back on the road quickly. Excellent service. Five stars all the way!
Brian way very nice. Arrived quickly. And got the job done. I would definitely recommend action towing based on my experience with Brian.
Contacted Action Towing and Rescue to tow my vehicle to a local car repair recently. They have been my primary towing contact for the past 20+ years, and as usual, they are always prompt and courteous. Their drivers are respectful and take great pride in there work. I have 3 children and each one of them have Action Towing and Rescue as there primary contact in case of an emergency. What a great team of professionals!
Darrell arrived 10 minutes before the ETA and made quick work of replacing a inside rear tire on our RV. Very courteous and professional
Billy came and picked up my car at my house and he was nice, efficient, and quick. He gave me and my car a ride to jiffy lube and he was a safe driver and made sure my car was well taken care of! I would definitely recommend Action Towing and Billy 😊
Fast easy friendly simple highly recommend
BMW assist couldn’t unlock my car and they took care of it in less than an hour! In a remote area with two young kids, one can appreciate the piece of mind it afforded my family. Thank you!!
Bill showed up to help me within 15 minutes of my call. He was very polite and helpful. I highly recommend him to anyone who needs roadside assistance.
Very friendly and profesional guys
Was able to get a quick tow at a very good rate. Called in all the way from south Texas and was really well taken care of when a truck broke down. Do recommend for any towing needs.
Even with being late darrell was very polite and applogized for the lateness. we are moving to this area and needed a little help with a jump since our car was dead. thanks again.
I highly recommend Darrell & Action Towing & Rescue. He went above & beyond helping us this past week & I really appreciated it. Thank you!
Bill is THE MAN! Best tow ever, quick time and he had to come get me off the beaten path. I greatly appreciate his professionalism and his sense of humor. Two thumbs up!
Billy Mosher was on time, courteous, friendly, and professional. He assessed how to lift our vehicle onto the flatbed, executed the task efficiently, and secured it completely. We were confident our car was in capable hands. We will contact Action again if we need assistance in the future.
My gear shift was stuck in park and wouldnt move out of gear and Billy fixed it he gets 5⭐😉
Billy was super! He was professional and very friendly! He handled the tow truck superbly! He had to drop the car in a very narrow area and he handled that tow truck as if it was a small car! Great job!
Billy Mosher was a professional when he showed up everythin went great. Will be callin you guys again. Thanks to Bill!
Billy was awesome!!!! I got a call from him within 5 minutes and arrived within less than 30 minutes. He offered great service and was very efficient with a touch of great sense of humor making my experience overall a great one😄
Thank you guys! Your excellent customer service overshadowed Steinborns lacking... When my car had wrongfully been towed by them... You guys made it right! Thank you so much... You guys are awesome!
Had to have my car towed this morning, and Billy came out to help, he arrived very quickly. I was out a ride to work and Billy offered to take me to work. Excellent service all around.
They found me out in the middle of no where. Great service! Would highly recommend.
Leo was great. Very pleased with service!!
Fantastic service when you need it most thanks a bunch!
Billy Mosher responded very quickly to my call of distress, all the way to Holman Road!!He was friendly, informative, and caring! Got me running and Im off to work now!! Thank u so much Billy and Action Towing!!
Very friendly and very fast !
Went to start car. Dead battery -they were there in 15 minutes - took care of issue and I was on my way to my appointmentWouldn’t use any other towing company. Highly recommended
Leo did a great job! Really appreciate you guys!
I want to give a HUGE thank you to Rick B and Action Towing! When my car went out on the Gap, these guys came and brought me back to town fast and safe. Special shout out to Geico also because they got right on my case and went above and beyond to take care of me. Awesome Job!
We are from out of town and blew a tire. Rick came to our rescue within 10 minutes and towed us to a tire shop. He was so friendly, courteous, and personable that it made a stressful situation so much better. Rick is definitely an asset to your company!
Great job Darrell! Locked my keys in my truck late in the evening. Darrell was out within 1/2 hr, and had my truck open in less than 5 min. Cheaper than breaking windows out! Thanks Action!
Very good service!! Billy was very nice and helpful! I would highly recommend this towing company!!
Was a Roadside assistance and he treated me wonderfully. Recommend them to help 10 of 10!
Thank u Rick!! Awesome customer service and promptness. After abc towing left us stranded for almost 2 hours. These guys were there within 15 minutes. Super careful with our car and Rick was a super nice guy, he knows what hes doing! 5 stars for sure. Hope to never need the services again but if i do ill be calling Action towing!! RECOMMEMDED!
Brian and his team of experts are bar none. You wont meet a better group of towing and recovery people. It s not just thier experiance and quick response time but its thier attitude and how they treat you like a customer which most companies nowadays dont even appreciate your business. Give these guys a call if your ever in need....you wont be disappointed!
Action Towing is amazing! They are prompt and affordable. I have had my car towed twice with them and they gave me and my partner a ride both times. Thanks Rick!
These guys tow Hard!