These people are absolutely Awesome..!!Very professional, great communications, courteous, on time & perform great service.Highly recommend The Bug Guy Pest Control!
Amazing service and on time! Able to answer all questions we had and completed spray inside and out in a timely manner. We won’t use any other service!
We have Bug Guy Pest Control spray our house for pests monthly. They are professional and courteous. We also had them treat our house for termites two years ago and have seen no sign of the little buggers since. I highly recommend this business!
Fantastic company! We are new to Las Cruces and feel lucky we found this company to help us with pest control. Highly recommend.
Awesome service. Fast reply went over everything he was doing. If you need a great pest control. Call them you wont regret it. Thank you so much.
I’ve been selling real estate for almost 30 years now and I depend on many services. The Bug Guy has ALWAYS been prompt, professional and knowledgeable. You won’t be disappointed !
This is the 3rd time that we have used Bug Guy Pest Control over the last three years. Jeff walks the whole inside of the house, garage and the front and back yards. He is thorough and often gives advice that we can make use of. He and his associates are always friendly and polite. Highly recommend Bug Guy Pest Control.
Very pleased with the service from Bug Guy Pest Control. They come quarterly to our house and are a good value. They are very thorough and asked for any special instructions prior to beginning. They also had reviewed my file ahead of time and were aware of special considerations about making sure our gates were closed so our dogs could not get out when they are in the back yard. Highly recommend you consider Bug Guy Pest Control.
The gentleman was super friendly and efficient! Would definitely recommend this company!!
Explained what they were going to do. Answered any questions I had. Came on time. Cleaned any mess they made. Very professional!!
He took the time to explain the process and did a great job! Will continue to use Bug Guy in the future.
This is a great service. I am up in Talavera where there is a lot of everything. They helped me get the wasps out of my house and made it a safe place to live. Bug Guy is my go to!
When I called Bug Guy Pest Control about an ongoing ant problem I was able to get an appointment within a few days. Jeff showed up at the designated time, treated the problem in 30 minutes, and charged a most reasonable rate for the service. He also told me to contact him in a couple of weeks to determine the results of the treatment, asking me to get back to him about whether anything else needed to be done vis-a-vis my ants. Im about to do that now.I would highly recommend Bug Guy Pest Control to anybody who wants courteous and professional service.
Excellent service and very attentive. They have great prices and can schedule you in advance based on your needs.
Jeff is very thorough and knowledgeable. Its obvious he knows his business. Hes friendly, will answer all your questions, and explain everything he does. Hes the only exterminator Ill call from now on.
I love the Bug Guy! Josh was very polite & professional and explained everything clearly. He assured me that the spray application was pet-friendly, which was very important to me. And, YAY! my ants are gone! Thank you Bug Guy!
Exceptional professional service deserves recognition. I discovered that I had a pigeons nest on my roof under an eave. I made about 15 phone calls to entities claiming to manage bird removals, but in each case they would put something on the roof to prevent birds from landing but wouldnt remove birds already there.Eventually I found Bug Guy Pest Control. Not only did they return my call rapidly, but I was visited within 24 hours to receive a review of my problem, followed by a proposal to remove the nest and to put up aesthetically pleasing barriers preventing the pigeons from returning. After accepting the proposal, I was scheduled for nest removal, which occurred within another 2 days of my original visit, and three days later the remediation team arrived to clean my roof of pigeon poop and feathers and install the barriers, all of which took about 3 hours.As I write this, I no longer hear pigeons on my roof and am extremely pleased with the results. Bug Guy Pest Control staffing was excellent, thoroughly professional and courteous, explaining everything they did before commencing the work.
I’ve been using this company for 11 years never disappointed always professional and very reasonable.🙏💜
Great job. Prompt arrival, inspection and recommendations, with cost estimate. Came at appointed time with team and did necessary interventions. Good clean-up following. And, promise of 7 years guarantee of ne termites following! Sid Webb.
I use Bug Guy Pest Control every other month, & they recently did a termite treatment that would prevent a termite infestation. This is guaranteed for 7 years. The Owner Jeff, and the other technicians are all personable, knowledgeable and provide a much needed service which is non-toxic to pets, at a reasonable price. I highly recommend their company
Great communication and follow thru! Great service!
Profesional and very knowledgeable. Best bug guy you will find in Las Cruces!
Great customer service! Was satisfied
Just an awesome and professional service. I strongly recommend them for any pest control needs. They will not disappoint you.
I spray my home quarterly as a prevention I love that they are always willing to worker with me when I forget our appointment and reschedule me right away
Great customer service! Always very friendly & professional! Thank you so much for your service!
Very respectful from my initial phone call, and I left a voicemail message and my call was returned in a timely manner. Today is the day after and thank goodness I fumigated because I am seeing all sorts of dead bugs in my backyard. Thank you so much. I would highly recommend this company anytime because of their professionalism, promptness and the quality of work in and out of the home. The rep wore his mask, booties and gloves, thanks again to the Bug guy for caring about my safety as well.
I use this company on my personal home and my rental homes. I have had termite inspection on ever home I have purchased and have had them sprayed for bugs. I’ve always had great service with them and I would recommend them to everyone they are very kind and professional and I’ve never had to wait a long period of time for them to schedule me an appointment.Thank you for your great serviceJacque Clark
I’m new to Las Cruces so I was delighted to learn about the Bug Guy’s reputation for quality pest control. About a week ago I was inundated with rats but they quickly addressed the problem. An excellent overall experience from start to finish. Thanks so much
Jeff and John performed a general pest control treatment on our home. This has been ongoing since their start up several years ago. They have grown tremendously due to their customer service and care for their clients.Thanks for being the BEST in our great town! Youre most appreciated!
Was on time...polite, friendly....I will use again.
Their bug spray does the trick! Thanks!
Jeff and his team are very professional and thorough!We have used his pest control service for 7 years and have always been very satisfied with their work!!
You are willing to help anyway you can. Your company has been with my family for many many years. Thank youNo more mice, rats, flying creatures from outer space I have animals they’ve never been harmed again thank you... oh and Ants. I have different kinds. No more of them.
Awesome job as always. Over 10 years experience with them.
Bug Guy is a professional exterminator with not just the right products to exterminate the house and yard but the care as it was their home.
Jeff came to my house and I must say he is the type of professional that you want to deal with! He addressed my issue by first informing me as to what steps he would be employing to take care of the problem and showed me steps to take in order to ascertain that the problem would continue to be resolved. He is super knowledgeable and very personable as well.His office manager, Tash, is a delightful and helpful professional as well.This is the only Bug Guy that you will need. Call them! You will be glad you did!Bobby Gregory
The customer service I received was outstanding! They were fast and addressed all questions that I had. They came highly recommended and so far Im very pleased! Looking forward to a long time service with this company!
The Bug Guy was extremely kind. We struck up a conversation that lasted the entirety of the pretreatment process. This man knows his bugs! Great pricing as well.
These guys respond quickly and are very polite and professional. They made sure to answer all of my questions and the price is fair. I would highly recommend.Tammy
Thank u so much for coming out for termite inspection. Jeff was great and a wealth of Information. Jon came out and did a great job on exterior extermination!!Thank uHolly
I was pleasantly surprised by this company, and they were one of many that I had approached regarding termite treatment. The woman who answered the phone was polite and very helpful, and Jeff was prompt and very kind. They were able to get me scheduled as soon as possible, and even the pricing was reasonable.I ended up late in coming to the site, and he patiently waited for me.All in all, it was a great transaction with lovely people. I would definitely recommend the Bug Guy if you are in the market for pest control services.
The Bug Guy is my go to place for all things bug or rodent related. Ive been using their services for years and have referred them to so many people over the years, all of whom have been just delighted. Jeff The Bug Guy and his crew are just the best!!!
I just moved to Las Cruces, NM and reached out to a couple of exterminators. The Bug Guy called quickly and walked me through the process. Josh was the technician that came, he was knowledgeable and provided excellent service. He sprayed inside the walls too when we were having ants. I highly recommend this service for your home or business.
I was shocked to see such insanely good service. Josh did a perfect job according to my requirements as was very eager to do anything more that I needed (for the same fixed fee). Josh was polite, took all COVID precautions and very courteous. His car was immaculate as well as his uniform. Signs of people that generally do a good job.
We had recently moved into a new house that had a roach problem. We saw a few big sized roaches every day. After calling some exterminators for prices, and a few friends who had hired some before, I decided to hire The Bug Guy. They came highly recommended. I talked to Tashya on the phone who asked me questions to help determine what services I needed. She was very knowledgeable and professional, and explained everything to me, and gave me three options with different prices ranging from me buying the stuff from them and doing it myself, to having someone come out and do it for me. I felt better having them come out since I wasnt 100% sure what kind of roaches were in this house. We set an appointment to have Jeff (the owner) come out. He arrived with a fellow co-worker and I walked them around showing them where weve seen roaches, and I showed some to him along with photos Id taken to make sure it was just one kind of roach. He asked me some questions to determine if they were coming from outside or were living in my home. Turns out they were coming from outside and he showed me exactly where and told me my landlord needs to seal the doors with weather stripping to keep them from coming in. He explained the health issues with roaches in our home. I appreciate that he took the time to educate me as I had no idea. The guys proceeded to dust my house with this foggy smoke like stuff, sprayed our house inside and out, and did granules in our yard. It was more than I was expecting them to do for the price. They were both very polite and pleasant to work with and both had masks and gloves on the whole time at my residence. Upon leaving, Jeff gave me some of the product he used to spray and gave me the instructions on how to use it every few weeks to keep them away. I asked some questions which he answered, and asked if I would have to have him come back. He said when I run out of the stuff, I can buy more from him at his shop and continue to do it myself, or give him a call and book him again. I feel confident enough to do it myself. He wrote a message to my landlord on my receipt with pictures attached of the unsealed doors so they understand the issue and how they can help prevent them from coming in in the future. He also said if I have other bug problems or questions to not hesitate to send him a picture of the bug in question. I waited three days to write this review to see if we had anymore roach problems. I am happy to report that minus to dead roaches found the first day, we have not seen a single roach or any other bug for that matter in our house. Bug Guy is well worth the money! We are happy customers and will happily be calling him when we buy our new house, or have any other bug issues. I cannot recommend them enough. They are amazing!
If you want honest services for reasonable prices this is the company to hire. It is refreshing to hire someone for a job and have confidence in their services! Thank you Jeff for your quick response and your efficient and courteous service! We appreciate everything youve done for us.
Setting up the appointment was a pleasure. The technician arrived on time and set to work immediately doing as requested on the phone. Before leaving I said told him those ants were avoiding the bait and he said he would bring some other bait later in the day. That has not happened yet but he killed the visible ants. He did come back with the other bait. So over a week and no ants!!
From scheduling, to the actual service, everything was seamless. Such great customer service, quick and friendly. Weve used Bug Guy for several years and they always provide quality service.
The technician was right on time. He was very knowledgeable, courteous and professional. I must say it was the most thorough treatment of our home and yard that we’ve experienced. We will definitely continue to use their services in the future.
I highly recommend the Bug Guy. He got rid of an infestation of pesky ants in my walls of my kitchen. Hes very knowledgeable about his business. My ants disappeared in 2 days. Ant free since. I am definitely recommending him to all my friends. Thank you But Guy! 😊
I’m always satisfied and pleased with their service. All their technicians are friendly and professional. Brandon S was my technician this morning and I appreciate his kindness and professionalism. I’m always left with confidence in their service and they are my go to for zapping out bugs.
Jeff ALWAYS does a great job. We appreciate him very much. I would highly recommend him and his business.
They go above and beyond! The technician called to let us know he’d be about six minutes late! He was very conscientious with safety protocols (wore mask, gloves, social distancing) and thanked us for following their request to follow safety guidelines as well. This is the 3rd or 4th time we’ve used them in the three years we’ve lived in Las Cruces and have had exceptional results every time.
Recently moved to the area and experienced an infestation of fire ants. My request for service was answered promptly. I requested pricing for on going quarterly svc and was given a very reasonable price. Brandon was the service tech. He was polite, professional and, wore a mask. Tnx Brandon.
The service was great! We have already noticed a difference. Payment is easy and they offer many options such as monthly services, bi-monthly, quarterly, etc. Would definitely recommend!
Bug m;an is awesome! Courteous, prompt and qualified and does a complete job.Would be nice to be able to print out a full pill after it is paid for IRS purposes.
Excellent service and responsive. I highly recommend if you need pest help.
Excellent customer service and timely. Professional and was able to answer all my questions. With out a doubt, I will continue to use them!
Want to thank the Bug Man (Josh), was very professional, knowledgeable, and courteous....explained what he was going to do, and was very thorough.
Jeff was great! He texted to let us know he was on his way, and he was very thorough. We had called him for ants in our kitchen, and he identified the species and explained how he was going to get rid of them. He also asked if we wanted him to spray for other bugs, which we gladly said yes to. I feel like I couldn’t have been happier with our experience!
Josh is fabulous! Very professional. Always makes certain I don’t need anything further, and if I do, takes care of it. Highly recommend!
Tanisha & Ricky! Yall have made this experience a more than pleasant one! I am 100% pleased with the service and attention to detail youve bestowed upon me. Ricky..what a joy and blessing you have been! Thank you! If all service providers where as professional, courteous and efficient as you..The BUG GUY PEST CONTROL would practically live at my house. Safe, courteous, professional and very effective service! Thank you!
We have used Bug Guy for 4 years for both our home and business location. Always a pleasure! They are on time, friendly and we have no issues with any bugs, scorpions or centipedes. Thank you for the exceptional service we always receive!
Best pest control in Las Cruces! The techs are courteous, knowledgeable and professional! Best on-time service. Cant be beat!
The Bug Guy takes his job seriously! He cares about every individual customer and goes above and beyond to help you understand the problem and nature of the situation. The Bug Guy is a true professional and provides excellent customer service!
We really needed some help and information. Weve lived here over 10 years and had never been inundated by tiny bugs like what showed up in June and July. We called begging for help and Jeff at Bug Guy worked hard to get us into his schedule. He educated us (what the different ones were and why so many) and how to take care of it. Thanks, Jeff, for taking care of us! We really appreciated it!
They were prompt, friendly and professional.
The Bug Guy always comes through. They were responsive and have been very helpful with my any infestation. I have no doubt that it is now handled, but even if not, they say to call them back to figure it out at no extra charge.
Jeff eased all my worries and gave me advice on how to keep our home pest free in all areas! He even fixed the weather striping on our door so bugs couldnt creep in! He was very nice, professional, and helpful. He was fast, efficient and didnt leave a mess at all! Highly recommend Buy Guy Pest Control!
Service for 17 years always professional and respectful, does extra if your having a certain pest problem to make sure it’s no longer a problem. I have and will highly recommend The Bug Guy and all the crew. Thank you all.
Always great service from Jeff and his team.
Bug guy is the best pest control in Las Cruces Brandon is a AMAZING guy, has taken care of my problem at both my Las Cruces residences. He only had to make one visit to handle ants and spiders. He is the best, and he is my bug guy!
These folks are always responsive and provide a high quality service. We had real problem with scorpions! We were finding them on the floor in the bedrooms. YIKES! Took a few trips but weve been scorpion free (indoors) for over a year! Thank you Bug Guy!
Quarterly maintenance provided by The Bug Guy. Excellent service, professional and very knowledgeable. Excellent pricing.
My experience with the company was excellent, the problem was taken care of efficiently. Jeff is knowledgeable about his job and made sure the problem was taken care of to my satisfaction. I would definitely contact them again if I have other bug issues. Thank you for all your help.
Always ready to help and to go that extra bit to keep my home bug free. Very nice people to work with.
Jeff and his whole crew are great! Very knowledgeable and they take time to explain exactly what theyre doing. Jeff gave me an estimate and scheduled us very quickly. I highly recommend Bug Guy Pest Control for all your pesty problems! Thank you so much Jeff, it was a real pleasure to meet you and your crew.
They are amazing, awesome and courteous!The owner kept his word on giving me a discount! Absolute best pest control!
Jeff and his crew did a fantastic job treating our house. They cleaned up every area treated and left the perimeter just as they found it. They are polite and respectful. We are impressed! Thank you, Jeff!
We found termites at work and first contacted a different termite company, but they were unresponsive to my calls & emails. Our regular pest control provider recommended the Bug Guy. I had a quote the same day I contacted him! Extremely professional. As a property manager, I often deal with vendors that dont show up when they say they will and then fail to communicate when they will reschedule. Buy Guy Pest Control arrived when they said they would and when it started raining and they had to stop working, they returned the next day, and the day after that (rain kept interrupting their work)! Full disclosure--they did charge slightly more than the first quote I received, but I learned, you get what you pay for. The 1st termite company quoted me slightly less, but I wasted weeks trying to get them to return my calls and emails. Bug Guy responded immediately and got the job done when he said he would--priceless!
The folks at BUG GUY are always polite, professional and knowledgeable! We have used them for 14 years and they are best at what they do.
Above average service as always!! Will never call another company again!!! Bug Guy Pest Control has the best staff and takes care of needs!! THANK YOU BUG GUY!!!
Excellent service. Polite rep was courteous, fast, and thorough. I have been a regular customer for two years getting four treatments a year and I can honestly say the only critters I find are dead or well on the way.
I really like the way I was treated. They did a great job.
I had my house sprayed by big guy. I have to say that all the staff have been very helpful especially with all my questions. I highly recommend this company. They even sprayed the rock wall in my yard! Keep up the great work!
The service person did a good job.I had requested Jeff and the office person confirmed Jeff would come but Jeff didnt come. Fortunately the service person that did come did a good job.
Once again excellent, quick, and professional service at a reasonable price. Thank you Bug Guy Pest Control Services!
Jeff and Josh were very thorough in assessing and providing a solution to our pest problem that was recently discovered in our home. I highly recommend the Bug Guy for all your pest problems and they will work with the Homeowner who wants to be a DIY pest exterminator thereby saving $.Thanks Bug Guy for a great experience!!
These guys were the first exterminators that came up after ads in my google search, so I called. My first encounter was with the AWESOME lady running the office, Tash (pronounced Tosh.0); we made an appointment and then chatted and laughed for about 20 minutes. The next day I met the ground crew--owner Jeff and assistant Josh. Jeff was the first new person Ive met during this whole Covid mayhem, so we just fist bumped... then I showed him my issues, and then he and I chatted and laughed for about 20 minutes while Josh went to town taking care of my property. I couldnt be happier and will definitely keep them as my crew to take care of my properties. THANKS GANG!!
Have used Bug Guy for years and have them come out quarterly. Great service always on time, Tech Daniel even helped me my Iphone adding an app. Senior citizen here and really appreciated his help. Great kid.. And of course, no more bugs.
Very professional and thorough every time they come to spray our place. After they visit we dont have anymore problems with bugs or spiders. Highly recommend.
As usual Bug Guy was very professional, timely and polite. We have used Bug Guy since Sept., 2014 and have always been totally satisfied. Highly recommend the company.
Jeff is great to work with. He is honest and will tell you what you need to hear along with great insight! He will also give you the best option for your pest application treatment needs! I highly Recommend The Bug Guy Pest Control!
He explained everything. He was thorough inside and out and non intrusive. Great service! We are going to have him treat our home on an on going basis.
Best service, greatest guy. I will definitely refer him to everyone.
I was very impressed with my Bug Guys punctuality and kindness. He was very professional and even knocked down a wasp nest on the house for me.
Professional quality service at a fair price. Will not use anyone else.
Daniel is so friendly and understands what is going on and will do his best to fix the problem with bugs. He explains everything and makes it easy to understand. I signed up with them.
Jeff and his staff are excellent, we’ve utilized them for years and have never been disappointed! If you’re looking for quality, trustworthiness and professionalism look no further.