Havent had one issue. Great price and very welcoming straight to work. I recommend highly
Tracy from fix(It)Chix was super helpful and professional. She helped me figure out why my desktop computer had died, and explained everything in a clear and concise manner. Very fast and affordable service, definitely will be coming back.
I was in a bind with a laptop problem that was a potential safety hazard, and had only a few days in which to get it fixed. Tracy spent time on a Saturday evening finding and ordering the part I needed, and by Tuesday afternoon I was back in business. Cant say enough good things here. They are customer-oriented, professional, fast, and fair. Highly recommended.
I was taken care of very courteously as a walk in and will definitely return if ever in need of tech fixes!
Quality work and excellent service!
Im writing this review from my now-working MacBook Pro. I dropped it off at fix (IT) chix a few weeks ago because it would power off for no reason, and then not turn back on. It was difficult to track the problem down because sometimes it would work and other times it would not. Tracy and the team were diligent, trying different chargers and opening up the machine, eventually buying and putting in a new battery, which seems to have done the trick.Thanks Tracy and everyone else who worked on it!
These people are absolutely the best in Lancaster! Theyre customer oriented, affordable, and highly efficient. They went out of their way to accommodate all my requirements. I cant recommend them highly enough.
Professional. Courteous. Fair. Fast yet thorough. Strongly recommended.Got an old iPhone 6s that screen not responding and my own iPhone 8+ with a broken rear camera (result from a hard drop, my fault).The screen in the iPhone 6s was replaced in no time at all. My iPhone 8+ rear camera needed to be ordered. Put down a deposit. Got the part ordered. Came in several days later to drop it off. Took a walk in Target, came back, and it was fixed. Seamless and smooth repair.I would definitely recommend Tracy and her staff. This will be my go-to repair place for my phones/tablets/laptop needs... just hope I dont need them as often. :)
Great experience, great screen fix, I will be coming back with other tech that needs upgrades.I try and use local businesses instead of chains and this outfit is definitely worth supporting with your business. The staff was knowledgeable, polite, thorough and did a great job for me. Couldn’t be happier!
Great service, friendly staff, good work done! Everyone wears a mask and social distancing is followed.
I screwed up real bad got a SIM card stuck in my new note 10. But theyre very honest with me and told me that they may not even be able to fix it but they would be able to do what they could. After an hour it was fixed and worked again works like brand new. These very nice and wonderful people save my life and save me a $1000. I would highly recommend them to anyone
Second time taking my iPhone here - fixed same day within a couple hours. Brought my surface in also the first time for a track-pad repair and they only charged the diagnosis fee and fixed it without charging me a bunch of extra labor and parts like GeekSquad was trying to do. Friendly. Professional. Fast. Honest.
Its about trust and competency. She knows what shes doing, shes personable and shes reasonable.
I had a cracked screen on my iPhone 7 plus. They got me in within a few days and fixed the phone in about 45 minutes. I had issues a couple days later with 3D-Touch and they told me to bring the phone back in for replacement under warranty. They had the repair completed and fully functioning phone back in my hands within 2 hours (even on a day with tons of new repairs). I love the fact that we have a great local shop to go to for these types of repairs and will continue telling everyone to go to fix (IT) chix!
They were able to fix the severely cracked screen on my older iPad and same day service! Support this WOSB!
Excellent company that gave frequent updates as the repair was being completed. They gave me the option of simply buying a new motherboard, or letting them attempt a potentially risky repair that would save me quite a bit if successful. I opted for the risky repair, knowing that I may potentially have to pay for repair work even if it wasnt successful, and they managed to pull it off with flying colors! I would greatly recommend this company to anyone who needs computer/laptop work done!
Great service and value! Definitely recommend to anyone needing help with their devices.
Fast and reliable! Knew exactly what she was doing!I thought maybe the front-facing camera on my Android phone was just dirty and not broken, so she opened my phone up and cleaned it with ease, and thats what fixed it!You know you can trust someone with repairs when they dont try to sell you something you dont need. Ill definitely go back whenever I have other computer or phone-related issues!
Couldnt plug in my USB cable to my Pixel C. Went to Geek squad first, wouldnt even look at it.They recommend Fix it Chix, went over, she found problem in 15s. Piece of dirt was inside the port and I couldnt see it. Cost me 5 bucks to get it out. Good deal!
Fantastic service. I took my laptop in to get repaired and it turned out it just needed a new battery. Turn around time was quick and the price was very fair. Highly recommend.
I walked in without an appointment and they stopped everything they were doing to see what was going on with my laptop. After a couple days, they had found the solution and fixed the computer at a very reasonable price. They were friendly, sympathetic to my needs, and even willing to stay later just so I could pick up the laptop when it was finished. I will definitely use them again and will be recommending them to my friends.
We took in an older, used iPhone for a battery replacement. She took the time to ask questions about performance just to make sure a battery was the right course of action. Also ran some extra diagnostics on main components just to make sure everything was in working order. Battery replacement was done very quickly and the price was very reasonable. She even took time to talk with my younger children about various scenarios with gadgets, possible problems and how she fixes them. Great customer service.
I had a very technical repair involving a broken connector on the logic board of an old MacBook Pro. They were very quick to respond to my emails with pictures of the problem, and helped me out remotely by pointing me in the direction of a reputable specialist that could deal with the microscopic repair process. Very knowledgeable-- would highly recommend them if you need a quote, consultation, or repair!
Best place to get phones fixed. They are very good a figuring out solutions. They will return your phone calls it is worth having then do it as as opposed to a quick temp or more expensive option from the big storesThank you
Tracy is great!Get all of your repair needs done quickly, efficiently and inexpensive!! She works on cell phones, tablets, laptops, computers and will probably tackle any job you bring her! Located above the comic book store you can’t miss her.
Customer service that far exceeded my expectations. Replaced my iPhone 6s plus screen only to find that the 3D pressure was not functioning properly. They told me to bring it back in and tried multiple new screens until the problem was solved. Hard to find service like this anymore. Highly recommended!
The price was really reasonable and the service was friendly, professional, and fast! This is a great place and I would absolutely take my stuff there again. They fixed my Kindle (with a shattered screen) in less than a week and the price was exactly what they quoted.
I had a flat out great experience with fix (IT) chix! Tracy was able to diagnose and fix my phone in a timely and professional manner. She told me what she needed to do and then did it at a competitive rate with no surprises. Her shop is cozy, organized and clean; and she knows her stuff. Thanks again!
Id give 10 stars if I could! I originally called here completely desperate after being let down at another local shop. Tracy answered and was very helpful. She let me know she could help me and gave me detailed directions to her. I appreciated her professionalism and her attention to detail. She went above and beyond and I was so grateful that she squeezed me in and my phone got fixed while I waited. (cozy waiting room, by the way) I highly recommend her!!! And I will return again when/if I need her help. Thanks again, Tracy, for everything! You saved my day!
Had an Iphone7 screen replaced excellent professional work, they really know what they are doing. I would highly recommend this business for electronics device repair.
Great, Fast, Courteous Service. My go to for all things tech!Thank you Fix it Chix! Your awesome!!
Tracy is incredible, we just walked in with no appointment and she took care of my shattered screen. Her prices are fantastic. But what is truly priceless is her know how and willingness to explain what needs to be done!! Dont go anywhere else if you need a smartphone or tablet fixed. You wont regret going to her.
My Ford F-150 Had a brake light lit on the dash. Garage informed me it was a dash cluster issue. 300 to 500 dollar fix! Took cluster to Tracy to soder chip... fixed in less then 15 minutes! Price was perfect.
Unfortunately they were not able to fix my problem, but I will certainly be back if I need any future repairs. The prices are good, they were very professional, quite friendly and spent an hour trying to fix my device at no charge.
Tracy has fixed my smartphone and my tablet a couple of times.She is sharp, personable and easy to deal with. Tracy was able to remove a broken ear buds jack from my tablet in less then an hour.I made the mistake of taking my tablet to other places. None of these places would touch the tablet for less then $100. Way too much.Tracy is fair and reasonable. Excellent young lady doing an outstanding job.She has earned all my business and she deserves a chance to earn yours
Very friendly and accommodating. Definitely my go to spot for any phone/screen issues moving forward.
Great service. Very friendly. This will be my go to place for repairs.
Fast, affordable replacement of rear mic in Apple iPhone, which Apple wouldnt replace (required upgrade or full phone replacement). Customer service was great. Well definitely be back!
Totally awesome work done in this tiny establishment with big results fixed my Samsung tablet and the chix was a beautiful angel made me feel at home. Awesome!
Amazing service and quick repair time. Will definitely be back
He was friendly & informative. I had some questions that he answered honestly.
The fix (IT) chix are awesome. I had a cracked iPad screen. They did great work, efficient, good price, and nice people. I highly recommend them.
Tracy really knows what shes doing! She does fantastic work, and shes very knowledgeable. Dont throw out your phone . . . let Tracy fix it! She made my Note 5 like new again!
Awesome job. Nice service and reasonable prices
Very knowledgeable and extremely friendly! This is the place to go when any of your gadgets break! Or, grab an old broken tablet, phone, or PC and get it running for your kids. Very easy to find, they are directly across from the Lancaster Train Station in the Station Square Shopping Center.
Had an absolutely awesome experience.. Walked in with broken power button on my Motorola Droid Turbo.. The woman fixed it in no time at all and charged me a great price! Thank you so much!!!!
I cant say enough about this lady! My water bottle spilled into my purse and wrecked my phone, I thought it was done. As a last resort, I took it in to this shop, and she worked on it immediately. Within a few hours, my phone was back up and running! Great customer service, very personable.I am one happy person!!!
Great service and prices.
I had an issue with my phone mic and went to see if they could help. They were super helpful and Id definitely recommend them!
Tracys truly a god send. Got back information off my tablet I thought it was gone forever. Thank you so much Tracy. The fixitchix!
Great customer service. Girl that helped me was honest with me about my device. She saved me a lot of money. Will be coming back if I have any other problems.
They did great work, at a very reasonable price, very quickly! Doesnt get much better than that.
These guys are great - be patient and kind please, but they can save you big money. They saved me likely the cost of a replacement iphone today - shop local, support local businesses as they so appreciate it!
I dropped my phone and thought the screen was cracked. I got a call back the same day when I left a message asking how much it would be to fix it. Other places told me 3 or 4 days, and fix IT chix said an hour and a half and came in cheaper than the other places I called. As soon as the parts came in I received a phone call and was able to make an appointment to drop my phone off. When I got there, she looked at my phone and discovered that it was actually just the tempered glass screen protector that broke and not the actual screen on my phone. I was so impressed and happily surprised I tried to pay her anyway!! I will definitely be going back here in the future if I need anything fixed! Support local business and take your items to fix IT chix!
I was late to a scheduled appointment, my iphone 5s power button was not working but somehow starts to work again when the lady tried it. The lady has a very positive attitude and did not charge me at all.
I decided to come here after doing some research on the other places that fix phones and electronics. Upon walking in, I was greeted and felt confident that I was going to leave my Ipad in great hands. I was kept up to date with the repair and Tracy was nice enough to even stay after hours for me to come pick up my repair. I would HIGHLY recommend this place to ANYBODY that has a phone that needs a screen replacement, an Ipad, or needs help with any other kind of electronic. Tracy definitely knows what she is doing, and is more then happy to help at a more then reasonable price. I WILL DEFINITELY BRING MY ELECTRONICS HERE FOR ANY KIND OF REPAIR FROM NOW ON! THANK YOU TRACY!
Last week my old iPhone 5C did an odd thing – it bulged open. Inside I could see this bubble like thing. I googled it and what I read concerned me – it sure seemed to be a bad battery, but I read that it could leak or explode. I knew I either needed to fix it or dispose of it properly. Again, I consulted Google and found fix (IT) chix. I got excellent same day service that was exceptionally friendly and reasonably priced in an incredibly convenient location. I’ve already been telling my friends about fix (IT) chix and I highly recommend them to anyone!
Prompt and fixed my screen correctly. Very happy with service. Cheaper than UBreak I Fix in York Pa
Dropped off a phone with a completely broken screen and they ordered a new one, received it and replaced it within three days! Incredibly polite and capable employees.
Great job from start to finish. My Samsung G4 had a loose charger jack and I wasnt sure where to take it. Googled a bunch of places and all were either shut down or only serviced iPhones. Including the Park City Mall kiosk near the Apple store. I took it in on a Saturday, without an appointment, and was told that it would be no more than a half hour, that shed put another repair on hold and that when I stopped back it would be fixed. Terrific! She tightened the jack and told me if it broke that Id get the amount spent on this repair off the cost of a new jack. Awesome. It works fine and Im really happy I found a quality place thats not shady that does great work quickly and within my budget. Thanks Tracey and fix (IT) chix!!
Very nice people, helpful and provide a great service.
Some of the best customer service Ive ever received. Tracy is a saint. I highly recommend their services.
I needed the glass in my camera repaired, and was very pleased with the repair. They were able to do it without opening up my phone, and it was done quickly and professionally!
Was a bit disappointed. I called on a Wednesday since the website said they were open from 9 -6. When I called I received an answering machine message that told me to leave my name and phone number and they will return my call. Well they finally called the following Saturday.Very poor customer service. Was very disappointed.
Tracy and staff were great! I recommend her for any repairs! Honest and knowledgeable!
These people are rad. I am so glad I went there with my broken Iphone screen. Feels way better than going to Geek Squad. Highly recommend
They were so friendly, they are quick, and their prices are reasonable.
Great pricing, quick service
The technician was personable, professional and high skilled. I could not be happier with the results.
Had my HTC M8 smart phone fixed here today, the charging port was broken. I called in about it a few days back and she ordered the part and was able to fix my phone the day it came in. Great price and she was extremely quick.
She is the best in Lancaster! I am a repeat customer and would highly recommend.
Provided an honest assessment, works quickly and tries her best to get your item back in your hands as quickly as possible. Couldnt have asked for a better experience.
Great service and a quick screen repair
Great Service!Great Pricing!Great Location!
Great service and great results. Highly recommended!
I went to Fix It Chics twice for my phone and both times my phone was fixed in a timely fashion, I recommend this place to anyone who may need a phone, I pad, or lap top fixed, the prices are very good and so is the quality of the work, great customer service!!
Absolutely great service! Quick and friendly!
She replaced the cracked screen on my favorite phone that I dont want to give up. I would definitely use her service again.
Very helpful and awesome customer service.
Wonderful work on my obscure Android device
Do u guys fix ps4
Honest price for honest work
Very fast and polite service!
10/10 highly recommend. The staff were very helpful in helping me make a decision on what to do with my broken laptop. They were very honest about my choices and the cost. They did not scam me into paying hundreds and told me my best option was a new laptop, so I only ended up paying ~100 for the services/consultation. I really appreciated their honesty and their willingness to help me.