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MaidPro Lancaster
202 Butler Ave #301a, Lancaster, PA 17601, United States
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MaidPro Lancaster

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Ki
Review №1

Ive had MaidPro as my regular house cleaning service over the past several years. When money would get tight wed try other services and independent persons who were cheaper but they never did a good a job as the folks at MaidPro. They are worth paying a little more. Customer service at the office is great and they are very flexible to needs and schedule. For instance, I was recently on vacation and was able to set up having them do a light floors and baths clean while we were away. Kaitlin did such a good job cleaning that when we came home almost a week later (with 4 cats and a pet sitter having been in the house) everything was still pretty clean when we came home.

Da
Review №2

We have been working with MaidPro to clean our house every other week for the last 3 months. Service has been good. This week, Sabrina T. cleaned and did an amazing job. Above and beyond!

Ke
Review №3

Tonya & Sabrina did a great job deep cleaning my home. We have two dogs who shed a lot, and they tackled it with no issues. They were timely, professional, and accommodating. Would recommend to anyone!

De
Review №4

Had a wonderful first time experience. Kaitlin & Tonya were great. Very thorough and did an amazing job.

Da
Review №5

Tanya and Kattlin did an excellent job in cleaning our home yesterday. Home shined after they were done. Would love to see them every month.Dale and Shirley musser

El
Review №6

Crista did a wonderful job on our house. Everything was sparkling clean and it was so lovely to come to!

St
Review №7

Too expensive. They quoted a first time cleaning at about 4 hours. Ended up staying 8 and bringing an extra person in. $562 is way too much To clean a small apartment (Kitchen, dining area, living room, 1 bedroom and 1 1/2 baths). I will not be using them again!

Ch
Review №8

Tonya and Crista once again did a great job! Sincerely the best cleaning service I’ve ever used! Thank you!

La
Review №9

Kaitlin and Tatiana have done a great job! I look forward to having our place cleaned every week.

Ch
Review №10

Had to reclean after they were done.When their cleaner did not arrive, I wasnt offer anything (not that we were expecting a discount), but when I missed an appointment I was billed a fee. Unprofessional and did not want to resolve. Offered discount on future cleaning.

Ni
Review №11

We were very pleased with Tonya . She worked hard and left us with a very clean house.

La
Review №12

Aaliyah, Josh, and Thaisha did an amazing job. My home looked and smelled amazing. Im so happy with this service. Theyre all very friendly and do a wonderful job!

Lo
Review №13

Crista R did a great job. Our hardwood floors shine as do our counter tops!

Em
Review №14

Hope and Tattiana were so sweet, and our house looks immaculate! Hope to have you again! Thank you!Tia & Emily

Lo
Review №15

I was billed over $900 for a deep clean/move clean. Baseboards were completely ignored, cabinets were not cleaned, dusting was not done, did not clean flooring behind the toilets, window trim and door trim. I took pictures and sent everything to the general manager. He said he was embarrassed and agreed it was a horrible job. I spent that morning deep cleaning the house myself because I had a photographer coming to take listing pictures of my home. He sent another pro out to make things right. and then STILL ended up charging me $200 more than the original quote. I will never use this company again.

LA
Review №16

Hope and Josh did an amazing job cleaning. It looked beautiful.

Ki
Review №17

Kaitlin did a great job cleaning my house. Highly recommend this company.

Li
Review №18

Sabrina did a great job cleaning my house today.

Sa
Review №19

Denise and Chelsea were great. We just bought a house and had it cleaned before we moved in. It was the first time I ever had a cleaning service done and it saved me so much time and work. Ill definitely be back in the future!

Ra
Review №20

Thaisha did an excellent job! We are truly impressed with the cleaning and the quality of service provided. Thanks!

Lo
Review №21

Kaitlin and Ashley did an excellent job today. Worked quietly and efficiently. MaidPro is the best! Try them. You will love their service!

Da
Review №22

Kaitlin and Guy were great.

Wi
Review №23

Tattiana and Denise provided an excellent cleaning for us today! We have been truly impressed with the quality of the service provided. Thanks!

Ma
Review №24

Chloe was courteous, and wanted to know exactly what I was expecting of her. She listened because the house looks wonderful. I hope she comes back next time.

Ja
Review №25

Denise did an amazing job. She was professional and the quality of the clean exceeded my expectations. I could not be happier with my Maidpro service!

Ka
Review №26

Our cleaner, Denise, did an awesome job! :) It’s such a relief to know our house will get nice and clean every two weeks.

Wm
Review №27

Tattiana and Denise cleaned our home today and did an outstanding job! Thanks Maidpro for such great professionals.

ro
Review №28

Thaisha and Crista did a spectacular job with my apartment

Ro
Review №29

Maid Pro has been incredibly responsive and honest... both qualities I appreciate in a company that is service oriented.They have been extremely flexible, reliable, and trustworthy...I appreciate the responsiveness of Peter the last 2 years...it is wonderful to have a “contact” to rely on... and he has done a great job of worki with me ... wonderful company... great service!

Ke
Review №30

Today was my first time using MaidPro to provide cleaning service. Hailey and Jamie did a spectacular job! The checklist was incredibly thorough and I was delighted by the cute origami style design they made with the toilet paper in each bathroom - what a fun touch! These ladies were punctual, professional, communicated with me while I was at work and left the residence sparkling. Thank you MaidPro!

SU
Review №31

It was our first time using MaidPro for cleaning, so we opted for a special 3-hour priority clean. Our cleaner, Lisa, was very pleasant, professional, and hard working. If I decide to use MaidPro in the future, I would definitely request Lisa as my cleaner again. She was wonderful!

Ra
Review №32

Thanks Denise for always putting me at ease when you show up at my door! My home always smells amazing and is super clean when I come home after you’ve been there! Thanks for paying such close attention to detail and knowing my preferences so well! I appreciate you so much!

Je
Review №33

I highly recommend Irish as your MaidPro she made our house so beautifully clean. I have two kids under two so its really hard for me to have the time to actually deep clean my house. None the less clean the baseboards and walls. Her attention to detail is uncanny. We also have three dogs who shed a lot and after she comes I cant find a single hair anywhere. I will definitely be using them as long as she is working for them!

Er
Review №34

After using countless companies we finally found a cleaning company who consistently provides a high level of service we were seeking. MaidPro did a great job explaining to us what and how they would clean from the start ... and are following through with every visit. Kudos go out to Rose and Veronica. Great Job.

Er
Review №35

I wish I could review Veronica monthly to give her the accolades she deserves. She has been cleaning our house for years and continues to go above and beyond. After 2 years she still cares enough to treat my home like hers. She even alerted us to an issue with our microwave, prompting us to get a new one. She’s friendly snd considerate and is always giving 150%Veronica has been taking extra care in our home for months now. Every time I come home I notice the extras she takes the time to do without even asking. I always know when I see her name on the checklist our house will be immaculate!

Sh
Review №36

Hi,I am very glad that I decided to get Maidpro. It allows me to spend more time with my family and volunteering in the community. Thanks Jamie...you did a great job on 4/20/2020. Be safe out there!

Br
Review №37

Highly Recommend! Just had my first cleaning with Jamilex & I am BEYOND impressed. It felt like I came home to a 5 star hotel. Everything looked perfect & smelled even better :)

Ca
Review №38

Hailey did a fabulous job cleaning. She exceeded my expectations. She was extremely thorough! My place looks brand new. And she is a lovely person. Thank you Veronica!

Ch
Review №39

Denise cleaned my house today and she did a great job. She was willing to work around my schedule to clean my office. She was professional, friendly, thorough and efficient. Thanks!

Be
Review №40

Irish & Shakeeta were just awesome. The house is spotless. They were so quiet, working diligently, thoroughly. Im so thankful for this great job!

Ja
Review №41

Gabriel T. and Alexis T. were extremely thorough cleaning our house. They werent able to finish the job, as there was a lot to clean in a relatively short amount of time. Regardless, we have already scheduled another cleaning as we know the quality will be great.

lm
Review №42

Crista was great!

El
Review №43

I have used MaidPro for YEARS and they are not only very good at what they do, but dependable as well - which is missing in a lot of fee-for-service vendors in the marketplace. Shaketta made sure my home was ready for my Christmas visitors! Happy New Year to all!

St
Review №44

I had another great experience using MaidPro! I came home to an exceptionally clean apartment. Definitely happy with Jamie’s service and attention to detail with this clean! It’s really is a relief having this done by pros :)

Da
Review №45

Kaitlin and Josh did outstanding work cleaning our home. We have a large home and every room was spotless and shiny when they were finished. Their attention to detail was remarkable. I would recommend them to everyone without reservation.

Li
Review №46

Had cleaning done by Jamie and Daniel. They were exceptional in paying attention to even the smallest detail. They made sure nothing was missed. I am sure my home is as clean as it possible can be! Thanks for a job well done.

an
Review №47

Sophia and Sierra did an outstanding job. I am very happy

Su
Review №48

Our initial cleaning is not finished so it isn’t possible for us to rate it over all. However, we found the young women who cleaned for us very pleasant, very thorough, and accommodating. They were Nancy, Nicole, and Shakeeta. We hope we’ll see them again.

An
Review №49

MaidPro was super responsive and helpful. The rates are more than reasonable, and the cleaning was extremely thorough. Cannot wait to have them work on our home again!

Pj
Review №50

Jessie and Jamie were a last minute replacement for our bi-weekly cleaning. Realizing they were a bit behind the scheduled cleaning time, both worked well together, were extremely efficient and courteous in completing their tasks. Great!

Gi
Review №51

Jamie, Daniell, Caitlin and Lauren cleaned my apartment while I was out of town. They did a tremendous job and I truly appreciate their attention to detail. It was wonderful to return home to an exceptionally clean space. Thanks to them I can enjoy doing other things in life. Thank you all for your efficient talents.

Ch
Review №52

I had a wonderful experience with Gabriel and the quality of his cleaning. He is efficient and personable. I would like to have Gabriel for my next cleaning!

Be
Review №53

Today is the third time Jamilex has cleaned for us. We think she does a great job cleaning. She is also pleasant to everyone.

Am
Review №54

MaidPro always does a great job cleaning our home. So nice to come home to a clean house after work. Thanks MaidPro!

Ac
Review №55

Hope C. was out today and for the first time they have been to our location they were very respectful and made certain not to interrupt anyone one the phone. They took their time and did a great job cleaning. Hope made sure that nothing was missed and everything was to our liking before she left. She even cleaned the light switches and front door

ma
Review №56

Great job by Shaketta this week! We have MaidPro clean weekly, and each week, the Pro gives tremendous effort. We have had Jamie, Lisa and Jonine in previous weeks who were fantastic as well!

Sh
Review №57

Shaketta did a wonderful job on our house today. Our home looked clean and smelled fresh when we arrived home from work. She was personable, charming, and professional when I met her in the morning. I highly recommend MaidPro and its services.

la
Review №58

Best ever in all 49-point checklist. Pro Rhalik provided MaidPro service yesterday (10/14) Very impressed with his professional cleaning service and would welcome him on a permanent basic. Work ethic and personality beyond 5 star. Thank You MaidPro

Ch
Review №59

Had excellent cleaning from Jamie on 8/19/19. I would love to have Jamie routinely scheduled to clean my houseHad excellent cleaning from Hayley on 9/18/19. She was thorough and efficient.

Do
Review №60

Prompt arrival for a new house cleaning. I was very pleased with the work that Daniell and Brenda did. They were especially skilled at cleaning the bathroom shower. Many thanks!!

Ro
Review №61

Allie is our MaidPro professional and she is absolutely awesome! My home is clean and well cared for, she is careful and considerate and always willing to go the extra mile! She is cheerful and pleasant and very trustworthy! I am so happy that she is entrusted to care for our home!

De
Review №62

This was our first time using MaidPro. They did a fabulous job, deep cleaning the house from top to bottom in a couple hours. We will be using them again and would recommend to anyone who is trying to get the house ready for the holidays.

Pa
Review №63

Gracie and Nyesha did a FANTASTIC job. My house smells great and they left the sweetest message for me on the mirror in the bathroom. Thank you!

Ma
Review №64

Veronica is fast, efficient, and friendly! She is a perfect example of what all MaidPro employees should be!

An
Review №65

First time MaidPro customer and Bianca and Alexandria did a fantastic job! Were very satisfied with their services. They are complete life savers!

Ji
Review №66

Bianca, Ileise & Shaketta were great. Thank you for your hard work. Nancy and Nicole you were amazing i love how you organized the pillows and helped with the toys.

Am
Review №67

5 star review for my most recent clean, but a 4 star review overall. Anthony S. did a fantastic job cleaning my home this last time. Not every cleaner does as good as a job as he did (some cleaners are much better than others), but he is one of the good ones! House both smelled and looked great upon my return. Great job, Anthony S.!

mi
Review №68

First time they have worked at our home, Iliese and Jamie did a great job!

He
Review №69

Very disappointed. Just had our weekly reminder call regarding service and something very unexpected came up and we will not be able to have service this week. Was told we would still be charged as it was not quite 24 hours notice. I said that I would then like to completely cancel our service and not once was I asked to reconsider! I have been in customer service all of my professional years and would never have allowed a customer to feel like they did not matter and their business was not important. Anyone reading this review who has a suggestion for a more professional residential service, your recommendations are welcome.

Ro
Review №70

Crista did a great job for me on Thursday. She showed up on time, and worked very hard for over three hours. She had only been here once before, but remembered the specifics for cleaning each room. A couple of rooms had been embarrassingly dirty before she arrived, but all were clean and sparkling by the time she left.

Ce
Review №71

Did a fantastic job in cleaning, very thorough and very friendly staff. The only reason why the experience was not perfect is they went over their house thus resulting in a higher charge than what was originally quoted. I would have been fine with this since the service was well done however there was no advance notification of said increase until after the job was completed. This goes against what was originally stated to me that if the job required fewer or more hours, I would be notified of the change. They still compensated for an hour worth of overage which was kind. Would not have had any issue with paying more, just would be nice to know in advance as some customers may not appreciate that.

co
Review №72

Today we had MaidPro in our home for the first time and I cant say how truly happy we are with their work. And the lovely person who did the cleaning for us was wonderful. She took her time and did a fantastic job. These people are great to work with. I highly recommend them.

Le
Review №73

Veronica was awesome. She was extremely thorough and did a great job overall. Would love to have her on a regular basis.

Ky
Review №74

Bianca, Lisa, and Gracie did a great job. Everything on the checklist was complete. I got exactly what I was expecting!

Ch
Review №75

I was very impressed by the quality and professionalism of the job done by my Pros...Rose, Irish and Sierra.

Ma
Review №76

Lisa and Shakeeta did a great job cleaning my house, was nice to finally meet the people who always make my house sparkle!

Ca
Review №77

I was very pleased with the cleaning service that Rose and Irish did for me on Dec 31 2019

Ry
Review №78

Rose did a wonderful, thorough job today. We are so pleased!

AJ
Review №79

Ileise did a wonderful job! The place looks fantastic

Ju
Review №80

Bianca and Danielle did a great job! My husband was impressed at how clean you got the glass shower doors!

Sa
Review №81

Love MaidPro. Our pro Andrea visits weekly and always leaves the place sparkling clean. I’m not sure what I’d do without her.

Ki
Review №82

Gabriel Torres, and Alexis Thomas did a wonderful job with my home and were very nice to me and my roommates

Lo
Review №83

This was our first cleaning, and we couldn’t be happier! Gracie and Jamilex did a great job and were so pleasant to have in our home. They worked very well together and were happy to answer my questions! Looking forward to having them back again!Third week in a row with Gracie and she is doing amazing with our house. She is conscientious and cares about doing a great job. She always asks if something needs extra attention. Everything looks great!This week, our regular Pro was on vacation. Iristt, another Pro, cleaned our home and did a wonderful job. She was very pleasant, and she followed the notes that our regular Pro left for her. I am so impressed by the level of communication at Maid Pro! Thank you!Great job by Jamie and Jonine this week! They really did a thorough job, and our house looked wonderful when we got home. Thank you! Loved the special touch in our daughter’s bathroom...they made a heart on the rug after it was swept! She loved it!Another great job by Jamie! Every time she comes to our home, she not only cleans well, but leaves lots of extra touches that make us smile! My daughter liked her “M”!

Gi
Review №84

I am moving out of one home into another, and I needed a thorough move-out clean after a few years without having a cleaning service. Well, when you start moving furniture out, you see the residual of that and I needed some help! I researched several cleaning companies and decided to use Maid Pro because of the quick response, patience, knowledge, and sweet approach by Ruth in the Hershey/Lancaster, PA area! :) She created a positive opinion of your company before anyone even came out.Then, two young ladies arrived on Monday, ready to clean. It was not an easy job and it required some elbow grease, but they did an excellent job! I plan to set up a new ongoing service (Ive never had a cleaning service and always wanted one) at my new home once Im settled, and I plan to use Maid Pro - and I would definitely to recommend them to others. Ill post another review once that regular service gets in place, but for now, the move-out clean exceeded my expectations.THANK YOU Maid Pro for not judging, for being pleasant and efficient, for relieving me of stress and for making my home ready to sell! :)

Jo
Review №85

Jamaraqui crushed it for the second week in a row! Going the extra mile and straightening up areas that we didnt have time to get to. Opening the door with a fresh clean smell along with limited clutter is the best feeling after a long week.

Sa
Review №86

Alexis did a wonderful job cleaning our place! We cant wait to use Maidpro again.

ly
Review №87

Danielle Richardsonn took great pride in her work. Tremendous attentionto detail. She is an exceptionally hard worker.The other member of her team needed to leave but the change did not phase her. This was my first cleaning and I am quite impressed!

An
Review №88

IrisH and Gabriel did a phenomenal job for our first cleaning!

Wi
Review №89

Jamie and jonnie they do a good job thank you for sending them

Me
Review №90

Maidpro always does a great job. This past clean I had Veronica and Jean. They cleaned very thoroughly and I was very pleased in the job done.

Br
Review №91

I recently had a baby and found keeping up with the housework difficult. Jamie and Daniell did a great job and making sure every room was perfect, leaving my house sparkling clean and myself stress free!

An
Review №92

Great service! We have been using for a few months and appreciate the prompt service. Britteny, Andria, Peter and Melanie all do a really thorough job. Highly recommend.

La
Review №93

Rafalla did a great job cleaning our office.

Su
Review №94

The Butler Ave Maid Pro services were especially prompt and were able to schedule cleaning services before both the Thanksgiving and Christmas holidays. Galina and Alexes were able to tackle my elderly mothers home after years of neglect. Thank you so much for a more relaxed aptmosphere in which to entertain our many guests.

Mi
Review №95

Alexandria did a great job! She was as efficient and thorough as Ive come to expect from MaidPro throughout the last few years I have been using them.

El
Review №96

Lisa C. did an amazing job today! Very thorough with our house and very friendly too!

Jo
Review №97

Would never use again

Mo
Review №98

Weve had our second cleaning by MaidPro today and are very happy! The house looks and smells so clean! Thank you Kaitlyn for your great work!!

Mi
Review №99

My first cleaning exceeded my expectations and Im a tough critic! The attention to detail was amazing. Laura and Hannah truly made my house sparkle and were very friendly and professional.

Co
Review №100

Many different Maid Pros have cleaned my house and all have done a good job, but I especially liked the team of Josh and Tina because it was clear that they paid attention to my written directions on what to skip and what to give extra attention to. Is there a way to request them regularly?

Information
9 Photos
100 Comments
4.8 Rating
  • Address:202 Butler Ave #301a, Lancaster, PA 17601, United States
  • Site:http://maidpro.com/lancaster
  • Phone:+1 717-745-4167
Categories
  • House cleaning service
  • Cleaning service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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