Zach Wilson - KUDOS - Driving into K & W Thursday morning was a vibrating experience .My ride home in the same Buick was like riding on a cloud.. Thank you. However getting new tires used to take up an hour. This time I waited a full 3 hours. It would have been REALLY nice to have been informed of the delay and why. I understand the delay was beyond your control.I appreciate your stick-to-it attitude.S Paul
The staff at K&W Tire are very friendly and knowledge about the services provided. I had a very quick and easy oil change with them last well! Same speedy service with my inspections the last 2 years to. Thanks again!
A wonderful, quality garage! They were able to accommodate our schedule and resolve our issue within a day. They have a very seamless check-in/drop-off process, and were amazing at communicating. This is where we will take our vehicles from now on!
While on vacation in Gettysburg for a few days, one of our tires kept losing air and we were referred to K&W Tire on York St. K&W promptly identified the problem and fixed the tire. The staff was excellent, place was clean, and the service was exceptional. Thank you, K&W!! You gave us peace of mind and security for our 500+ mile trip home. Highly recommend!!!
Always great to deal with K&W, the customer service and follow up tire support are stellar! Sometimes the wait is a little long, but theyve always been great about finding a tire leak or revisiting any mistakes that theyve made and fixing things for free! I love their texting links to our car health report too! Very cool and informative! Im a long time customer, always gotten tires here with excellent service!
We were moving our son to college and had a tire blowout. I had to call around to find a place that could do a warranty replacement. Thankfully they had the kind of tire in stock, and when we got there they were able to get us right in. They were super quick and even gave us lunch suggestions. If I ever need them again they will be my first call.
I was driving home from Philadelphia in the middle of summer when I noticed my floor was saturated with water. K&W were so accommodating and able to get me in that day for a diagnostic for what thankfully turned out to be a minor problem. We have used them for tires for years but were delighted at how wonderful their service department is. We will be using them exclusively from now on.
I had an excellent experience at K & W Tire. I am very happy with my new tires and with the price. This was my first visit to K & W and I will recommend it to others and I will return.
Super friendly staff and they go above and beyond in service! 10/10 recommend ❤️
Very courteous and professional. Quick oil change and vehicle 25 point inspection. Had me in and out the door in 30 minutes. Was able to make it to work with time to spare Will recommend to friends.
Fast & Friendly! Just the way I like it! Thanks K & W.
K & W has always been my go-to place to get tires. Theyre quick, courteous, and decently priced. Waiting room is clean with coffee available. They always have the tires I need. Why go anyplace else?
Good deal on my cars inspection! Buttt when i got my car back my steering wheel n car door interior was smeared w oil. I guess the mechanic forgot to wear gloves.
K&W is always reliable. Easy to schedule. Fair service costs and easy to work with.
A great team of employees at K & W Tire--they are knowledgeable, courteous, patient and understanding. They go ABOVE and BEYOND to meet all your needs for car safety and inspection. Thank you, Tom, and your team!!
Staff nice, friendly & very helpful
Great service, on time appointments, friendly staff!
I had a pleasant experience my consultant was professional and experienced. I would refer friends and family.
Very happy with service, have purchased many sets of tires over the years
My car started to have a horrible vibration once I drove It past 65mph, just added 4 new tires to the car elsewhere so I figured tires needed either balance or alignment.. Called K & W and the receptionist was so kind!! I explained my situation and he knew exactly what it needed (balancing or alignment, which they conveniently tell you what is or isn’t needed while looking at your car 😄). Also got me booked the very next day at 10am and problem was solved and vibration stopped completely!!
Prompt, courteous service and I really like the new (to me) feature of texting a service report with work performed, any notes- good or bad - they’ve observed, and recommendations for future service issues. Overall, highly recommend!! -dk
Friendly service and good prices
Great service and prices!
I have never had a problem in all the years of doing business with K&W tires. The staff is friendly, knowledgeable, and they get your work done quickly. The prices are also in line with or slightly cheaper than every other tire place in the area.
Great service at a reasonable price.
Very nice people prices on tires beat NTB prices by a long shot
Very professional customer service & knowledgeable!
K&W offered me an incredible price on quality tires. They matched a lower price I found and gave me a huge discount on the alignment as well. Staff was kind and helpful and patient. I would highly recommend them.
Bought 4 high performance tires at an unbeatable price. Great service to top it off. All around outstanding. 👍
They can put a stressed out 20-something at ease very quickly. The waiting room is really nice with sparkling water, coffee, tea, recycling, big chairs. They are all very friendly and helpful. I came here because I got a flat tire and they were the closest place. I think I’ll be back many, many times.
My family has been buying Cooper tires here for many years. Honest and reliable service, so fast and friendly. All tires ALWAYS in stock, and the best prices. Highly recommended!
Always timely, friendly, affordable service. Very pleased. This is where I go for all my tire needs.
A great place to buy tires! I have always been treated well there. They have a clean waiting room is coffee and tea and newspaper. My neighbor has work done on her car other than tires and is pleased with the service.
It needs to send out deliveries more often, instead of once a day, especially maybe have a local runner for hotshot delivery, its kinda inconvenient to have to pick it up yourself, when they have more than enough staff...to send out a delivery person...
Very fast and reliable and great service!!! Always treated with the upmost professionalism!! Thank you Nick Rucci
Great stuff and they are on there job. Feel safe getting them to work on my cars.
Excellent service!! Very prompt. I highly recommend k&w tire
Nice place to shop for tires best price in Town
Excellent customer service. Competitive pricing for high-quality services.
The best place in Lancaster to acquire the best tires available. Always prompt, courteous and affordable service.
Great selection of tires large stock, call them if you need a truck tire or when your tractor trailer needs a new tire.
Fast, cheap, good. Gave me a good deal on tires and installed them same day.
I recommend this tire store customer service is excellent, so is the prices.
Outstanding. Selection, price and service. Cleanest and most comfortable waiting room ever in a tire shop.
Applied for work. Seemed like nice staff.
Had my tires replaced while I was at work. The job was done by the time it was promised. I am really happy with my new tires.
Professional, nice. Great service.
Very helpful and polite employees here..Comfortable waiting room..
Im really pleased on how they fix my sensor to my wheel, and affordable ro my Chrysler aspen.
Top notch, quality work, and prompt friendly service at very reasonable prices. If you are in the Lancaster area this is the place to go, theres no better place.
Fast service, Great Prices & friendly atmosphere.
The service here is great
Very professional and friendly. Great prices!
Willing to work with you.
Walked right in and left my vehicle. Great service and friendly people.
Been going here for years my father before me and my grandmother before him great place they treat you right and if theres a mistake tell go above and beyond to fix it
The warehouse manager is terrible at inventory but all other staff was great
Very fast, friendly and fair.
Not to bad on tire price
GreAT place
Excellent service!!!
Waste of time
Super nice
Poor customer service