I had a bad experience the first time I worked with them, but decided to give them a second chance a couple years later, today, to my regret.The attention to detail is non-existent. Areas I asked them twice to be cleaned were left dirty. I spent almost $500 with 3 women cleaning, without rushing them, and they did the bare minimum.While they are nice people, the work is abysmal. It’s the worst feeling to spend so much money hoping to be able to relax in your clean home, only to spend the evening cleaning over their work.The extra star is because they do a good job with a move-out clean, when you don’t have to be in the space again.Photos are *after*, if you can believe it.
Absolutely professional and do a wonderful job. These ladies are committed and are flexible. Open to feedback and super efficient. They come in, do their job effectively and are always super polite. I am so glad to have found them. We went from once a month to every three weeks because of the wonderful job they do. 5 stars from me.
This company is very attentive. They really helped me when I needed the house I was moving out of cleaned!
I am a very happy employee of Spotless Cleaning! I have worked here for a little over a year! The owner and the office manager are so pleasant to work for! Such a positive environment plus it’s a wonderful workout! What an absolutely wonderful company to work for in every way! Thank you Spottless for this awesome opportunity!
Place looked great, but a couple of things...trash was left by the dumpster instead of in it, management of the facility has the right to charge me for this when trash goes in the trash, not next to it...also, I just ordered first time customer for $105 for 3 hours, was charged $160 for 2 hours...receipt shows only the total, no breakdown of time or activities...overall disappointed with the professionalism and communication...updated: as per the reply... this is not how this was booked...asked for 3 hours at 105.00 per your website...nothing mentioned of going hourly....a 1 bedroom, empty apartment is hardly a challenge…no breakdown on the bill further shows some shadiness…no code on the dumpster and lid was open...a word of advice, not very wise to engage disgruntled customers on Google Reviews...maybe review the content on your website...and your BBB complaints before responding further on Google Reviews...have a good existence
Spotless Cleaning has been cleaning my house for about 2 years. They are excellent in their job! I would highly recommend hiring them for any kind of cleaning service you require. Always a good job!
Did a deep cleaning, crew that came did an excellent and thorough job. Very responsive. I highly recommend.
I have been using Spotless Cleaning Services for close to six years. They are respectful of property and very thorough. My house gleams after their work!
Lynn and her girls are fabulous. Hard workers and fast and through. Ive used them (through Ideal Staging with Michelle) 3 times now, once for staging, once before showing, and once more just before moving. It was just one last thing to check off the list to do and not stress about. Thank you all.
Have used this service for a number of years. They are reliable and consistent with their service, as well as responsive. I would highly recommend Spotless!
Honestly extremely satisfied. Great customer service they kept me in the loop and were friendly. The ladies that came to clean showed up got to work were very pleasant and got done early even. Honestly highly recommend. And it was one of the best quotes I got for a move out clean.
I have been using Spotless Cleaning for over one year. They are thorough and do a very good job. The ladies are always so pleasant and want to please. Their prices seem reasonable compared to other companies.It is wonderful to get a clean home. I am very happy with them😊
Spotless Cleaning has been great to work with. They show up in time and work the entire time they’re in my home. They are thorough, careful and consistent. I trust the cleaning team to be in my home when I’m not. I’m always happy on cleaning day because my house will get a good cleaning.
Weve been using Spotless Cleaning Services for many months now and weve always been pleased with their level of service. I especially appreciate that their communications are thorough. Im happy to recommend their services.
They do a great job cleaning our home. Theyre responsive and flexible and always friendly. Definitely recommend.
I have used Spotless cleaning for many years and multiple houses. The team is reliable, friendly, and do a fantastic job. My son drew on the wood table with sharpie. I came home and it was gone! How? The move in/move out cleanings are exceptional too! Immaculate!
Weve tried the rest and found Spotless to be the best!Weve entrusted their team for years now and couldnt be happier!
Michele has always gone above and beyond to take care of our needs and they always do an amazing job when cleaning our house. We have used this company for weekly cleanings and deep cleaning!
BEST CLEANING COMPANY EVER! Highly recommend, we’ve been through 3 different company’s and spotless cleaning is hands down the best. Girls are very professional and detailed cleaners. We have 2 dogs and 1 cat and when the girls leave it’s spotless. The name says it all!
They milk their hours. It took them 10 man hours to clean the kitchen and bathroom and still wouldn’t pass a white glove test.This company should be ashamed of their work ethic.
We have been using Spotless cleaning for both of our businesses and our home for the past 14 years! They do a very thorough cleaning job, are always dependable and friendly, and very trustworthy. We are so grateful to the Spotless team!
I needed a basic cleaning on an apartment I moved out of and needed it cleaned within the next few days after the move. I was quoted fairly for the space I had and the needs as well. The two ladies who came to clean, did a great job and cleaned very thoroughly. I would use them again if I needed regular cleanings. I have already recommended them to a friend. Thank you Michelle for the great service.
I used spotless cleaning for roughly 6 months. The cost is 30-40% more than the competitors and the service is subpar. Over that duration I started to recognize damages to my home. I brought my concerns to the attention of Michelle and received zero concern, only excuses and the implication that I was lying. She was rude, disrespectful and couldn’t care less about the customer or their home. I now have thousands in damages with little recourse. I encourage you stay stay away from this company as you will regret your decision.
Michelle and her crew are amazing! They show up on time and do a great job every time. Highly recommended.
Michelle and her team were awesome! From my original booking with Michelle, to my deep clean and now my biweekly. Michelle and her crew are Awsome!!!
Did a bundle package with spotless and mile high movers. They packed us, moved us and cleaned us. They brought in a whole crew and got us done in a day and half. We had 3 bedroom house. They were fast, efficient and the quality was up to par. We will definitely use them again. Thank you Manny and Michelle for all your services!
I am so glad that I did not do business with this group!! I got as far as scheduling a day for the girls to come out and clean, but they ended up cancelling. At first I was upset (my house is a mess!), but then I started reading more of these reviews and I am glad that they never came...The girl on the phone was disrespectful to me. At the time I thought she was just very busy. After reading the reviews, it seems like this is how they run their business. Being RUDE and MISLEADING (I encourage you to read others reviews!).
Spotless Cleaning Services has provided outstanding cleaning services to our business and have always had professional and amazing customer service. Michelle and her team are so easy to work with and their company’s pricing for their services is unbelievably within our budget! There isn’t anyone better for your cleaning needs.
Spotless Cleaning has been doing our building for several years and does a great job...no complaints anymore since we hired them. They also change our light bulbs. Also if there is something its done in a phone call. Thanks for a clean building and showing up every week. This is a good company that cares about their work.
I wrote this over a week ago and have now decided to post it: In seeing other reviews I wonder if the owner, Michelle, had a bad day. Hold tight, because I am going to share the good, bad and ugly of our experience.First the good: This was the first time we used them - I came home and the house smelled great and when I opened the fridge it looked amazing. The shine was just glowing in my face and I do enjoy coming home to that. The employees were pleasant to deal with. We both noticed a few missed spots, but given our small but full house and the lack of familiarity with it, I think they did a good job.The bad: There was a misunderstanding between my wife and the owner on pricing at the end of the day and my wife had called about the missed spots. Once offered a solution, my wife was going to pay and was told there was a fee for processing a credit card. After some more back and forth between the assistant and the owner on those fees, we were back at paying the balance due which was $250 for the deep clean of our house (a fair price in my opinion given the 8 ½ hours of actual labor – 2 people were there for 4 ½ hours), less a pre-arranged first time customer discount of $25 and no credit card fees. We were also offered a free hour on the next cleaning for the confusion. My wife was about to pay the owner via credit card, but had some more questions about the pricing since she was under the impression it was far less ($140 for our size home for 4 hours). Pricing on their website is not clearly stated and you should take the time to understand what is going to be billed, when you have your initial discussion with the owner. This is very important and you have been forewarned. Perhaps the business should consider having their staff take 5 minutes to go over what will be cleaned and what the new customer will be paying for (cost estimate) at the beginning of their work.The ugly: As my wife was again asking about the pricing and felt she should pay less than the $220 that they had finally agreed on, she was told to do the math – it was simple. It was late afternoon and the owner told my wife she had to go and they could pick up this conversation later again, since she was at her son’s birthday party and out of town. I can appreciate that she took the call at that time. 5 minutes after their call the owner, Michelle, sends my wife a text message rescinding the discount, asking for the full $250 and threatening collections if we did not pay by noon the following day. -NOT A GOOD MOVE- I just came home when she received these text messages. I was heated and called the owner (I should not have called so quickly), and had unfortunate choice words for her and her husband who took over the phone. I offered to pay in full right then with a credit card and then realized I am giving someone over a cell phone who I now DO NOT TRUST my credit card info. I said I’ll pay cash instead and they can pick it up now. They threatened collections again and hung up on me. I had to text them back and we agreed that I would pay them the next day at their office in cash, which I did.As a side note and proof is in the pictures I added: They told us they took pictures of our house to prove they cleaned it fully. Not sure about you, but I do not know these people and they are taking pictures of my home without my knowledge or consent. WE FEEL COMPLETELY VIOLATED BY THIS ACT.
Fantastic service at affordable rates. Thank you Spotless
Girls are very friendly and detailed. Thanks so much for the great job ladies!!!!
Spotless Cleaning Service has been cleaning our office for over 2 years and we are always happy with their attention to detail! They are friendly, dependable and affordable. I like them so much that I now have them clean my house!
I pass down all my customers to Spotless Cleaning Services. I always get positive feedback from all my clients about how well of a job they do for them with there move out cleaning.... I will continue on recommend them to everyone. :)
Spotless Cleaning cleans for use every two weeks. Always ontime and reliable. Lives up to there name.
I had spotless clean for me and my room mates house. They did a fantastic job. We have big dog that sheds a lot they did great job with getting rid of all the hair. I will definitely be using them again....Thanks!
Have the crew from Spotless Cleaning come clean house last Friday of month. They clean everything, dust the blinds clean the refrigerator. Most importantly the bathroom and kitchen. Even the broiling pan and cookie sheets are cleaned. It is so nice to come home to the clean house on Fridays. For work that is professionally done and scheduled on time call Spotless Cleaning.
Im an interior designer and I use and recommend Spotless Cleaning to all my clients. They are always very happy with the work they do on their homes. I highly recommend them!
Spotless cleaning did a deep clean for us. They did a beautiful job by doing all our windows inside/out also. They definitely live up to there name.Thank you Spotless Cleaning
Spotless Cleaning did a move out for us this weekend. They were fast, efficient and affordable. I will be using them at my new home for weekly services!Thanks Michelle!!!
Spotless Cleaning is a small cleaning company. Michelle, the owner, and her crew have cleaned my house for several years. Theyre the best, and are priced competitively. I highly recommend them and their services!
The first time they came out it was great! The second time they charged me double the amount did half the work the owner was there and on the phone the whole time while charging me by the hour when I tried to call and ask why my credit car was charged $200 more than the time before she was rude and hung up on me. I was most defidently taken advantage of!!! This is the first time I have Ever put up a negative review go ELSEWHERE!!!
Great first time experience! The house looked amazing and I was impressed with their work! I will have them back soon!
Been using Michelle and her team for a few years, and they are great, do a wonderful job on getting our house really clean!
Spotless cleaning did a fantastic job today on my house. Very friendly, on time and detailed. I will be using them for bi weekly service!
We had an elderly tenant that needed help desperately, they did an amazing job packing and cleaning the property for herI would definitely utilize their services!Michelle and Manny care about their customers needs and deliver and so does their employees Richard, Amanda, Francisco and AndrewGREAT JOB!!!!
Spotless lives up to its name! The crew was very polite and very detailed! Thank you very much we are going to set up bi- weekly cleaning with you.
I moved to Denver 3 months ago. Barely getting time to write a review! We actually hired Michelle and Manny and their crew to do a move-in cleaning at my house in Sloans. The crew did such a nice job, I decided to set up a weekly service. Could never have been happier! Thanks! I look forward to a long relationship!!!
Ventzi is AMAZING. She is a part of our family. The thoroughness of her cleaning makes me all in love with my house all over again.
Great company. Hard workers!!! They did a move out on my 3500 sf home and made it look spotless!!! Thank you Michelle and team for your hard work!!! Roxanne S.
Inquired about a cleaning service for my wife. The young lady on the phone became verbally upset when I asked her for a senior citizen discount and hung up on me.
Name says it all. Spotless Cleaning is excellent. Cleaning crews are great and always on time.
I would not hesitate hiring Spotless Cleaning Services again.Great professional team.
Great company! Very punctual, follows direction, pays attention to detail.
We take pride in our work and we strive to be the best....Spotless!!
Great/ reliable company!
They took the stress out of getting our house cleaned while we were or of state. Thanks!
Great company!
Great company!