This place is horrible. I got my iPhone rear back glass fixed and they ruined my whole phone. I had problems with it when I got it back such as, my Face ID camera was disabled, my SIM card stopped working and my power button did not work. They also did not glue it correctly because my screen was popping out and even came out at one point. I had to squish it back together. Overall horrible place and had to buy a brand new phone because it was never the same and feared of it getting worse. Don’t come here unless you want to waste your money on a new phone.
Daniel the tech helped me with my screen twice came in broken once and brought it back for a minor issue and they took care of me price was good and service was fast and he knows what hes talking about. Thank you guys really appreciate it
Great price i Walked all of the lakewood mall best price and good service
Came in and withon 20 min David had my phone fixed and ready to go! Thank you so much!!!!
I dropped my iPad while I was up on a ladder installing a security camera. The glass front completely shattered. Originally I went to Best Buy and was quoted $250 and it wouldnt be ready for a week or two because they would send it to Apple. I thought I might as well replace it for that price, but I hadnt had any issues with my iPad aside from glass on the screen, so I decided to call The Fix and they quoted me $96 and it would be done either the same day or the next day.I got my iPad back that evening about an hour before the mall closed. I think it took maybe 5 hours because he had done repairs ahead of mine. I havent had any issues since. The screen feels like it might be a little thicker, there is a deeper recess to press the home button, but it doesnt bother me. If I didnt tell you though, you wouldnt be able to tell the screen was replaced. Now I can hopefully use my iPad for a couple more years.
This store is awesome. Great prices and customer service like no other. My new store for my cell phone and computer needs.
Sloppy workmanship on repairs. I had a new ph that fell out my pocket and cracked the glass. Celine damaged my phone prying the glass off without the proper tools, then tried to tell me she didnt damage it. Even though Im looking at it. In my face she tried to say it wasnt damaged. She argued to defend herself instead of apologizing. It was like pissing on me and telling me it was rain water. I dont recommend this place.
Daniel was awesome he did a amazing job on my phone works as good as new . But I am disappointed I was told I will get free burrito and doughnuts and nothing sad.
I fixed my iPhone 11 and I went at 4 when the technician was suppose to be there and he didn’t get there till 5:30 and I waited and they messed my phone because the back doesn’t work and I went to fix my screen and they said they “can’t do anything about it sorry” and I fixed that same day with them. DO NOT FIX YOUR IPHONES HERE!!!!
I been their. Very good service and good price. They really done right away.
This place was great. The service was amazing. The young man that fixed my Note8 was an exceptionally awesome young man. Great customer service, good conversation, not to mention he didnt skip a beat while fixing my phone, during conversation. This is my spot now for phone fixes Im will be going back here. I put 4 stars only cause my speaker when putting the phone e to my ear sounds horrible now. 😔 but even so I also use other means of having a conversation. Anyways great place to get your mobile device repaired.
I went to this store twice and I got a really good care for Iphone.
Amazing store, Amazing Service, Amazing experience!!!Today it is almost impossible to get by without a smart phone. My phone broke not to long ago and a friend referred me to The Fix. I have never really trusted smart phone fix it stores until I came here. I walked in and couldnt help but notice how organized, clean, and professional the store was. As I talked to who I believe was the owner, I could tell he knew what he was doing. He was so polite and extremely helpful. He had the parts on hand and instantly got to work on my phone. I was absolutely amazed on how fast my phone was fixed. I couldnt even tell it had been taken apart, and it has ran perfectly since then. I would highly recommend The Fix to anyone with smart phone issues. Nice Job Fix, you can count me as one of your loyal customers.
They broke the inside of my 1,500 dollar phone. poor service the are currently facing a lawsuit my lawyer already confirmed. HE IS UNPREMEDITATED TO BE FIXING PHONES.
Y’all every time I come they show me love! I’ve brought my brothers and referred everyone I know to them. I came to replace my screen protector and I didn’t have my receipt and they still looked out! Great customer service and great products all around.
I have had several great experiences at this location. They have great service and cell phone accessories. I’m happy to be a repeat customer and recommend others. Great staff and very friendly!
Went in to have iphone battery replaced and it turned out a couple screws were loose inside. Chris was awesome and didnt charge me for the simple fix. Will definitely be going back for any future repairs. Highly recommend
PLEASE READ!!I had a terrible experience. I got my screen fixed here, and my phone stopped charging 2 weeks after. I brought it in and they said they would fix it. They put in a new battery, but after they were done there was a dark spot on the screen. They took off the screen to clean it because when they put in the new batter, they were careless and let everything move around on the inside. Then, after the finally fixed the screen, the home button stopped working. After waiting ANOTHER 30 minutes, and after they broke my phone even more and told me to come back another day because they wanted to go home, they finally fixed it. I thought everything was fine until 5 minutes later when I got to my car. When I plugged it in, it didnt charge. So I was right back where I started, except now I lost $50 for the new battery. Fast forward to the next day, I brought in my phone at around 12 and they said everything would be working when I returned. I got back at around 2:30, and it wasnt fixed. I asked for a refund and put my receipt on the counter. The person working there said yes. He got out his Android and told me he was calling his boss. He ended up calling mall security, and said I was being violent. The mall security officer had common sense, so he arrived he immediately took my side. He pulled me to the side and told me to get my receipt and go to the mall offices to speak with the GM. He asked the person working there to see my receipt, so I could get a refund. However, the receipt was no where to be found. The person working there had thrown it away when the officer was talking to me and expected to get away with it. I spoke with the GM of the mall, and she told me this isnt the first complaint theyve gotten. Big surprise. Im still working on being refunded, Ive had an awful experience there, the customer service is the worst, and they dont do a good job replacing your screen, and worst of all, my phone is completely broken now, solely due to the fact that they cannot fix a screen, much less operate a business.
Came across this store just trying to buy time. The store itself is nice and the gentlemen that helped me w my purchase was very nice as well. Prices are reasonable
Very helpful with most problems and they have the cutest phone cases!
I was debating to buying a screen protector replacement because my current one was obviously damaged, but instead i called a few repair shop to inquire about screen protector because i had a spare. Chris offered to service my note 8 for free.. i just saved myself 60 bucks because i only trust 1 screen protector brand(whitestone dome note 8). Chris manages the shop and he REALLY does put the customer first for his reputation. This is what i look for as a customer. I gotta say i rarely go to repair shops because i take good care of my phone, this is the first repair shop and will be the only place i will go to from now on. Thanks for the excellent service and for hooking it up for free man.
I have a galaxy s10e after dropping phone and they saved me from more damage. I found a beautiful phone protector with credit card holder. So convenient! Thank you the fix
Great experience here every time I come to get my screen protector you get fixed free if you save your receipt if you don’t they only charge you $5 for it worth it workers here are great and amazing attitude made my day better thanks guys!
Very helpful and very good prices. :) love this kiosk and store. Miranda was so patient. I recommend everyone here
Excellent service. Reasonable price. Easy fix! He fixed my mobile 8 Plus screen for 85$ and had done it for 10 minutes.
Thank you Miranda for your great and fast service. You are the best repair service around. Cris is the best technician
They never got back too me with the questions I asked
They had great customer service fixed phone very diligently with good quality products. I would recommend this establishment to anyone that needs a phone to get fixed in a timely manner.
Horrible customer service! I called asking for pricing and information for screen repairs needed for My iPhone10S. Theyre open until9pm, I made the call @ 7:15pm Thursday evening. The gentleman who answered the phone was obviously trying to get me in the door rather than answering questions over the phone. The quoted prices were ridiculously high compared to other repair shops in the area. I was asking why the prices varied and which screen does what and the cost of that particular screen and the man was short, and had an attitude. He was trying to get off the phone and was pushy that I should just come into the store and well help
Thank you Miranda for the fast service. You had exactly what I needed and knew where it was. Thank you for all the information and help. I recommend this place #1
Great customer service! Would definitely recommend as well as come back! Great prices
I have iPhone 8+ and my screen was cracked and George was happy to help me! I’m glad that I came in and got it fixed. Wonderful customer service and would definitely come back. Thanks for having me!
I was shopping in the mall and saw this very huge cell phone store very nice and clean they have a lot of cell phone cases and accessories they also do iPhone repair in Lakewood I got my iPhone 6 screen fixed highly recommended please go check it out
Miranda was amazing and service was so fast for my battery repair, love you guys, I recommend everyone here
I really love shopping at Lakewood mall . I had the chance to come to this store and get a temple glass for my iPhone X . The service was great and the quality of the product was excellent . They also repair my mom’s phone and Now it is working perfect .
Store is well organized and has a lot of cases to choose from I come here and got my iPhone X screen repaired in just 30 min and got new temper glass too definitely recommended this place for any cellphone needs
Dropped off my tablet to get repaired they told me 1-2hrs went by and nothing after receiving my tablet this guy named dan the repair tech was whinning and complaining about my Ipad like if my Money Wasnt worth it i did pay to get it repaired. Afterall the ipad buttons wasnt even working and when i dropped it off it was working and didnt close my tablet the right way. And thats not all the plastic from the new screen was still on under the glass Shitty service!!!
I got my s8 plus fixed here snd i got new temper glass highly recommend
I recently visited Lakewood mall and got my iPhone X repair at the store is well organized and has a big variety of cellphone cases
This place is awesome! They have excellent customer service and are quick and helpful!
They help you out and they are fast and they don’t force you into buying anything... plus I come here almost everyday just about
Very friendly and quick service, got IPhone 11 cover and screen guard.. happy with the prices 🙂
The best cell phone repair shop you can find in this field. they are professionals and they do their jobs very fast!
I have an galaxy si and come here in this phone shop and got new privacy temper glass highly recommended
This place is very helpful and getting my screen fix right. Price is very decent and the professionalism is awesome. I even got the screen protector which i normaly dont get after he advise me about the benefits. Thank you for your service and will pass the good word for family and friends to use it. Be Bless...
Got my phone fixed by Christian today great service great prices great costumer service
Not the greatest repair but at least it was done. I brought in my Samsung Galaxy s8 to have a stuck sim tray fixed but I guess I wasnt sure how it was supposed to look like after. They made me sign a paper that if anything breaks I cant blame them for the damage they caused. They took the back glass out so they can take the tray out, after that the sim card was mangled but still working. After the job was done they didnt have the sim card tray so I had to buy a new one at Amazon for $4.50. Also the back glass is slightly bulging out. I would only use this place as a 2nd choice after best buy from now on.
John is excellent guy, my phone was repaired in a matter of 10 minutes, I recommend everyone to go him!! He is truly the “Fix it man”...
I was walking with my fam and suddenly caught my attention the store that has amazing casing for iPhones! Love it come check it out.
READ!!The man running this place scams people and does not care about customers. I went to return a case and the man took the receipt, threw it away and refused to give refund. There are so many better places to go to other than this one. What happened is against the law and is not the first time this store has done this.
I have an iphone 8 plus and i got a glitter case and it was so cute
He litterally repaired the front and back of my phone in under an hour, and hes a really kind person. Gives good deals if business is slow. Very knowledgeable.
I always go there to get my devices fixed. Professional work and store. Recommend to everyone!!!
Gentlemen help me use his sim card stick in the need to put my Sd card very helpful
I got my cell phone fixed at The Fix in this morning and the guy was really fast. He fixed my phone literally in 10 minutes. The phone is working prefect right now. I’ll definitely come back here if I break my screen again
George is the best, he help me to fix my phone case.
IPhone 7 Plus and gave me a good piece for cases
Staff was very helpful and very friendly. I needed to charge my phone even when I want planning to buy anything and she offered me to charge my phone on a fast charging charger.
Macys always good.
Great store stands behind their work. Thanks again for everything highly recommend!
I got my iPhone 6 screen replaced here and new battery fast and efficient
I got my iPad mini case here great selection
Kasim was very helpful the service was fast. Phone was good as new in about 20 minutes. Highly recommend!
I love this store, every time I go there, they help me and they fix my phone fast, they’re nice and respectful and they love to work with you. VERRY good store
The Fix phone repair has great prices and wonderful cases. The employees were very friendly and ha e special offers everyday.
Very fast and good at what he doas I will be going back
Great job 😊 came to get my screen fixed with warranty
Great job got my phone back up and running very quickly I appreciate the great work will com here again
I have and iPhone 11 I got new liquid case here
It was amazing 👍🏽 phone looks brand new
I got my data transferred from my Galaxy s7 to my s8. Very efficient and very helpful.
Kasim was did a magnificent job and was very quick my phone was done in 15 minutes and the best price I could find in the area!
Great service good deals and good prices
Kasim is a GREAT SALESMAN, work was done very fast and very PROFESSIONAL I recommend every to come to the Lakewood mall to get your phone fixed by him!!!
Great service. I fell in love with Kasim. I am hoping to break my screen again and see him
I stringly recommend the fix & phone repair(next to Gap stores, Galaria mall)....he fixed my iphone 6 in 15 mins for $50.
I have a k30 phone that screen was cracked i come to the mall at The Fix Lakewood and the technician there Criss help me cgange the screen
Kasim did a great job with the iPhone 6 Plus if your ever looking to fix your phone come to Lakewood mall
Really good service, for a good price. Friendly service.
Great service and had the item I needed.
When is amazing she gave me the best deals possible 😍
This location is the spot I don’t trust anyone else fixing me phone or putting in my screen protector glass. They just earn a lifetime customer. :)
Fixed my iphone very well :) a very pleasant experience.
My homeboy got scammed out of his money and they broke his phone like 69 times. Don’t go here unless you wanna go broke and phoneless
Best store for any electronics or phone cases in town
Good customer service & worked with me on a good price . Appreciate it, would 100% recommend .
Great service on the phone screen repair they did a very good job and very quick service
IPhone 11 this store is the nicest of the iPhone stores in this mall and is nicely lit
I just got my temper glass here for my iPhone X it comes with life time warranty
Good price and helpful guy
Gave me a good deal and he got my screen fixed in no time
I got new clear temper glass here
Miranda was greatShe is so sweet and I recommend to everyone
Very organized and nice employees.
I got great service here with great price I highly recommend this place for phone fix !
I hot my airpod case here thanks
I have and 11 pro phone and just got new case here love it