Over many years have provided fast service and fair prices.

Rays Auto Center is a great place to take your cars. My wife and I have used them several times over the last few years. They have gained our trust and business.

Called many places to price. Didnt like the vibe or price I got. You can tell the people care about there customer and the price and quality of work is amazing. Found my permanent mechanic shop!

I dropped my truck off at its appointment time. The front staff offered no welcoming attitude. The price was decent and what I expected it to be. It took 2 hours for an oil change. Not what Im used to, I only brought my truck here because its convenient and close to my work. The place I normally take my vehicles to, the guy retired. So I rate the service here eh.

Love Rays!! Drove past for years... one day my dental assistant recommended them- we tried them out and have never left. Honest and friendly:)

This place is horrible. Took my car there, after a week of not hearing from them I had to call them. Told me things were fine, got my car on a Friday, and had to be towed on the next day. Took it back there, noticed my engine cover was missing and nothing changed. Now Im having to take it somewhere else. Noticed they also took it upon themselves to swap my newer battery and gave me a used up old one... run from this place and save your time and money.

Ray’s is wonderful. You won’t find a auto repair shop with their level of honesty, expertise, and personality at such a competitive price point in the greater Tacoma area.I’ve been coming to Ray’s for nearly 3 years and every experience has been flawless. I have an ‘09 Toyota Tacoma with 250,000+ miles on it named Lucy, and she runs like a charm thanks to the folks at Ray’s. I’m pathological about getting a good deal, and therefore I typically go to at least 3 x places minimum to get assessments before committing money to a service job. Ray’s has saved me in excess of several thousand dollars on needless repairs recommended by the Toyota dealership and other auto repair shops that simply want to charge for unnecessary or frivolous work.Do yourself a favor: stop scrolling through google or yelp or whatever brought you to this review, grab your keys, grab a cup of coffee, grab a positive attitude, and head down to Ray’s to fix whatever problem you have. You won’t regret it.

This is my regular go to place. They get busy because they are good and honest.

Rays auto has always delivered superior service compared to everywhere else Ive taken my cars. Ill never go anywhere else! Their advice is honest and pricing is fair, they have never recommended service that was not needed.

I wanted to take this opportunity to say thank you to the friendly and helpful staff. The young lady in the front office is always so friendly to talk to and always answers my questions in a prompt, professional manner. I apologize for not remembering her name off the top of my head. Steve and Josh are a credit to this industry as technicians. Josh didn’t even charge me this last go around because we couldn’t pin point an idol problem. Which is an intelligent move on his part because now I am always going to take the work I can’t or don’t want to do myself to them. I started a restoration project with my dad on a 1990 f150 pickup which used to belong to my dad. After he got cancer, I have been trying to finish it myself but I am not a professional mechanic by any stretch of the imagination. Sometimes i get too emotional when I am working on it and I have to take a few steps back from it to remain logical. I have a lot of respect for people making ends meat in this industry. I have even more respect for the people at Ray’s Automotive for not only treating you like a human being, but a little like family.

I have taken my vehicle to Rays Auto twice (for different issues) and could not be happier with the service. I had taken my car to the dealer where I bought my car to diagnose a problem with my heater/air conditioner. They told me what the problem was and gave me a quote of $3500. I took it to Rays (I think his name was Steve) and asked him to do a diagnostic on it, and he came up with the same diagnosis. Before diving into the project, he did some research to see if there was a less invasive way to fix it and save me some money. He found a better way to fix it which saved me $3000! Everyone knows that during these difficult times - this is HUGE. I cannot say enough great things about them and their team. You have a customer for life - thank you!!!!

Pleasant, professional, reasonably priced, great customer service!

Rays has worked on my cars for many years. Im very happy with the work and price. Staff are friendly and helpful.

Ive been a customer at Rays for 20 years. I have found them to be honest, fairly priced, and they do quality work. Out of maybe 60 or more services in that time, I have only been dissatisfied once. On that particular occasion I found a bit of grease on the dashboard. I can live with those percentages.

Took over a week to even look at it, they replaced the starter. Trunk diddnt work after I got it back and they stole earbuds out of my car.

Great family owned business and truly honest and does things at a good price.

They took real good care of my 73

Great service! Honest and reliable!

Family owned place. Always kind, understanding. Great prices and able to work on clients schedule

I take both of our cars. We always have good friends there and we dont have any trouble making appointments to get in. They do an awesome job and I want to thank them 😊.

Great service, Solid work. Great price and nice folks!

Gabe absolutely the best fair prices.

Good prices, got a quote without having to ask. Staff was courteous, thoughtful, and very professional.

I dont think this place even looked at my car. It was completely unmoved from the spot where Id parked it to drop it off hours before. They also didnt call me that they were finished. I had to call them hours later and they were like oh right. Yeah, were done. They charged me anyway and told me it ran fine. Its like theyd completely forgotten it was even there and then lied about checking it to get free money from me. A couple months later, my check engine light went on and I found out it was a misfiring cylinder. However, it was caused by having a damaged head gasket that had been bad for months. When I went here to get my car checked out, I even mentioned that running my air conditioner caused my car to overheat and that the air it pumped out smelled like gasoline, but this place still didnt catch it and made it seem like that was totally normal.

Great repair shop. Quick, friendly, and just an all around great experience.

Gabe and the rest of the staff are reliable, friendly and honest! Had a an issue with the thermostat that was replaced and they took care of it again to make sure it was the right one with no issues- Used them for a steering column replacement on the sameVehicle. I trust their knowledge and quality of work that can be hard to find sometimes these days. They are priced fairly with no price gouging! I recommend them and will not take my vehicles anywhere else now.

The best!

The customer service was great! That was the only reason for more than one star. Not only did I have to jump my van to get it out of their parking lot, but after lots of strange noises from the motor, my boyfriend looked under my hood and 1 of my motor mounts wasn’t even bolted in and the other 3 were not tightened! Could have ended up very badly for me and my kids if it wasn’t for my boyfriend checking their work. I was very thrilled at first after reading all of their great reviews, but $1400 later and the death trap they gave me back, I will never go back to them

My son inherited a 84 Buick Riveria which sat in Grandmas garage for years without use. As I needed to get the car on the road to Oregon within 48 hours, I called Rays for a vehicle evaluation, tune up, etc.Rachel was a pleasure to work with and was able top move me into their schedule to complete the work even hours than expected.I made it back to Oregon without issue and now can hand the key to my teenage sons without worry.Many thanks to Steve and his team for his expertise and advise. I wish I lived near Rays as I would have the be my primary vehicle mechanic for all of my familys cars. Thank you again Rays Auto Center!!.

Love this place. They are the only shop i will take my vehicles if the problem that is under warranty. Always been my go to for warranty issues. Dont trust any other shop but them touching my vehicles. Been using them for warranty related problems since like 2012. Steve is the owner and he is the most knowledgeable and respectable mechanic I ever known. Highly recommend this place.

I got an oil change, diagnostic, and mode door actuator replaced for significantly less than what 2 other places quoted me just for the mode door actuator.I called a few weeks back and they never returned my call, so I wasnt sure if they were open or not, but the other times Ive called, theyve answered quickly.

Just had my truck serviced here and Ill definitely be a repeat customer when I need work done. Great prices for quality work, honest and friendly staff.

Our family has been coming here for over 20 years. The owner and staff here are courteous and genuine

The people who work there are helpful kind, and funny. I take all 3 of my vehicles to them. Great prices, wont put you in the poor house.

When my wife and moved here from Colorado in 1985 our car was blowing smoke...I was all but sure we needed valves and possibly rings... what a drag. I didnt know where to go in our new home, and someone pointed us to Rays.I left my car with them and prayed... I was a pastor of a new church with limited funds... it didnt take long to hear back from them - the verdict - NOTHING! all they needed to do was clean out the oil return. The cost... UNDER $100.00.Weve been going to them ever since, Steve and the crew have always treated us like family...Dealing with honest people brings peace of mind... and THAT is worth a lot!I would recommend Rays to anybody looking for an honest, upstanding local business.

Been taking my vehicles to Rays for years. Excellent work and Steve is always super helpful!

Top professional mechanics. Friendly service.

I had such a good experience with Rays Auto that I felt compelled to give them a five-star review. From the get-go, service was fast, friendly, and professional- where I waited on hold for other auto shops, Rays Auto Center got back to me with a (excellently priced) quote almost instantaneously. The repairs were fast and took under a day, and they were able to repair the vehicle for under what the quote was originally thought to be; I appreciated this gesture of honesty and was able to save much more money and restore my car faster than any other place I talked to. Rays professional, fast, and knowledgeable service impressed me and I give them my strongest recommendation.

My 2007 Jaguar XJ8L has multiple issues and I took it to Ray’s Auto Center. They diagnosed the issues and then communicated with me to come up with a plan for repairs. They did excellent work on the brakes and rear suspension and I will definitely return for future work!

Got my transmission fluid+filter changed and they did awesome work! Fair prices also. Still doesnt leak.

This is my favorite place!!!

Brought my VW in saying I thought the problem was an expensive fix. They told me it was much simpler and cheaper than I thought. They had an easy way to overcharge me and didnt. Very honest and fairly priced work. When a more serious issue came up, they fixed it quickly and, again, cheaper than I was expecting.

Tell you right away if your car can be fixed or not. Reasonable prices first time work is always done right.

Awesome customer service. Thorough very

One of the few truly honest mechanics. They are diligent and never try to sell you something you dont need. A great family owned business that cares about its customers.

Nice people, great knowledgeable service.

Best service and professional. definitely coming back and recommended to all

Owners are ChristiansGreat Service and friendlyRepairs are not expensive and done in a reasonable amount of time.

Absolutely LOVE Rays! Great Service! Great Prices! I call a day ahead and ask to drop my truck off in the morning for an oil change and its always done by lunch time! :)

They helped me when I was in between a rock and a hard place. I appreciate their service.

I have been going to Rays for about 15 years and have never been disappointed. Everything from electrical problems to replacing a transmission. The only auto repair shop I will ever go to. I always recommend them to anyone needing a good mechanic shop.

Ive had a car in here a few times now and have nothing buy praise for Rays Auto. One of the check marks in most peoples lives is to find good, honest mechanic. I feel I have that check mark completed.There many be cheaper places, though I doubt there would be many. In my experience Ive never had to return my car to have anything re-fixed, the price was affordable and everything was clearly spelled out before work was started.A few times Ive waited for work done people have regularly walked in and talked to staff by first name and have obviously been return customers. A good sign. Ive recommended them to others and will continue to do so.

Thank you for fixing our car and truck, but mostly today when you fixed the car and we didnt even mention THAT problem. Made a huge difference!Thank you again.We will recommend you highly!Great service, and price. And thank you for keeping the car in the yard overnight.

Always great service

After having my car with another Lakewood mechanic for a week, spent $650 and bringing it home twice to only have the same problem...Rays Auto Center saved the day. Within a few hours of dropping it off, I had a diagnosis and reasonable estimate for the repairs. They were done within a few hours. I can finally drive my car without saying a prayer before starting it. Thanks guys. You have a new customer for sure. I should have come here first and saved myself a lot of headache!!

My wife took the vehicle in for diagnostic and check for noises near the tires. The diagnostic revealed no issues and they found nothing relating to a noise. So instead of charging the wife they said don’t worry about it just come back if you have any other issues.

I needed a diagnostic check to pass emissions. They are one of the many shops that want to take your hard earned money for virtually doing nothing. I already know the problem and cant afford to fix the problem until other bills are taken care of. I would be satisfied if they would at least put the $150 toward the repair but they just want free money as the state emissions requires that $150 be spent on diagnosis/repairs to be qualified for an emissions waiver. I know that the test only takes a few minutes because Ive already had it done before. All this agony just so I can pay even more money for my tabs (which I cant get because of failed emissions). Gotta love America!

Honest auto repair shop with fair prices.

Honest,fast, friendly, the best mechanics around Tacoma area. After years of miserable service, being cheated(actually had my car sabotaged) at a very popular chain.Rays restored my faith in Auto Service!

1st time here, just moved to the neighborhood. Service was great, staff was friendly. Would recommend, will return.

Had a noise under the hood and was told by another shop it was my A.C. compressor. Took it to Rays and he said compressor was fine that it was in fact an idler pully. Long story short he saved me about $400 in compressor replacement and came in $20.00 less than they originally quoted!! I recomend them 100%

Nice and friendly, had an affordable rate.

Take my vehicles here. No nonsense.

Always great service I recommend Rays for Auto repair

Super professional! Im a human doctor but they are truly the car doctor!

Every time I get my oil changed they vacuum out the driver and passenger floor boards and clean the front and back windows.

I would highly recommend this for good quality prices and mechanics that work with you and the prices. Cant thank you guys enough.

Great shop!! Honest, quality work, highly recommended!!

The best service ever

Replaced head light assembly..call around about the same price...they ordered wrong part..had to go back few days later...but all was good.

Amazing service and HONEST! Thanks Rays!

I have had a lot of bad experiences with mechanics so it’s hard for me to trust what I’m told anymore so when I found Rays it was a huge relief to finally find honest trustworthy mechanics that didn’t charge me double the price.

Negative 3,I bring in my car for a cylinder 5 misfire,now I have all kinds of problem, found out later that they switch ignition firing sequence.i now have internal engine problem.

Parents had a positive experience here

Rays Automotive is great and very honest

Prices were average, but they will take payments if you leave the vehicle with them

Always very helpful and respectful

Great honest shop

Amazing customer service!!!

Fantastic service as always!!

Best service :)

Good service

Rude service

INSPECTION OF TROLLEYS WELL FRIEND ME, RECOMMENDED THE, PLACE