Was referred to Carlisles since I have a Mini Cooper and not very many places want to or know how to work on them. I was pleasantly surprised at how efficient and knowledgeable their team is. Had my car repaired in a day as promised. Highly recommend

I took my car in for an oil change and a trip check. It was running rough. Turns out a rodent damaged something and after they replaced that and my rear shocks my car runs better than ever. It also feels safer on the interstate. I feel the price was reasonable and fair. My family uses this shop as well. Highly recommend this place.

Single Mom w a 2009 CLS Mercedes Benz. My mother had this car on her last days of Cancer; Dad thought to give her a nice gift to take her places; Mom died shortly after and did not enjoy the car much; I then took over payments and kept the car; fast forwarding to now; John treated me courteously and explained issue w the car. He did not overcharge me for services, gave me pointers as far as mechanical maintenance and repaired the initial problem; oil leak w other engine items. Very satisfied with his services and honest owner of a repair shop.Staff was courteous and car was ready on time.

John and his team are phenomenal. I have been going to him for years. He just restored my 08 C300 girl back to her youthful self.They are courteous, professional, knowledgeable, and present premier customer service. Highly recommend John and his team. He will not disappoint !!! T Ray

These guys are amazing! John & his team are great! I have a Porsche Cayenne and hard to find someone trustworthy to do repairs & maintenance on foreign cars. I found them recently through a friend and they have been wonderful! I have used them for tires,oil change,brakes and recently for a check engine issue that was hard to figure out and his team was able to figure it out quick and get the repair done and had me up and running quick. Thanks again!

John is always courteous and professional. I like his honesty.

Excellent service. Attention to detail. Great customer service. And today they got me on and out faster than I’ve ever been in and out of anywhere!

I made an appointment with my e350, john cleared the check engine light and said there was nothing he could charge me for, I tried to insist to pay him for his time. John responded that I would be back. You bet I will! Honesty and helping people out goes a long way. Thank you again.

Great customer service, fair price, trustworthy.

I use Carlisle Auto Service for major items like transmission maintenance and things that are covered under my warranty. I was just on a trip in my 10 E350C Benz and the dreaded ESL Issue reared its ugly head. 830 miles away from Lakeland! North MS for my Nephews HS Graduation. I called Jon Carlisle and he had me get inside the car and had me check for certain things and in minutes He knew for sure ot was in deed the ESL. He gave several Tech Tips on how they handle this issue in the shop. I tried and tried and tried some more. Finally the system worked and I was back running

The owner is a stand up guy with integrity, he goes the extra mile and does it right!

John is honest. Pure and simple. You can trust him and his staff to diagnose and fix your vehicle without overcharging or adding things you don’t need. I’ve been going there since I was 16 years old.

Always do a good job for his customers. Thanks John.

We use Carlisles for our fleet vehicles and they take great care of us. Great service and very knowledgeable mechanics.

As a first time customer I was thrilled! I took a old Mercedes there and asked John to go through it for me to ensure longevity. He was great, super knowledgable and treated my vehicle as though it were his own. His employees were very nice and his pricing was fair. The experience was the opposite of what I expected from a mechanic who seems to work on a ton of European vehicles. He gained a customer as a result and I found a great and trustworthy business.

Had a problem with a windshield washer line falling off! John is so busy, but he slipped my car in and his staff showed me exactly what was happening. They were fast, fair and honest. I will use them again if I have a repair!

I called on a Monday morning with no appointment scheduled, as a new customer, and was still able to bring my vehicle in that day to be seen. I had 2 repairs done, and the total for both repairs, was still less than the next cheapest place I had called for just 1 of those repairs. In fact, when John told me the estimate, I asked him if he was sure, because the price seemed too low. I am very happy with the job done and would definitely recommend.

We have two Mercedes weve never been asked to have a service that was not needed. As a matter of fact Ive challenge some of the mechanics integrity and they came out proof positive the honor and integrity of these men are beyond my expectation. Who likes going to the mechanic because all that means is your spending money However this place, This place is definitely different, I chanenge you if you need your Mercedes taking care of with no worries or concerns You found the right place Go see John Carlile and his employees youll be in good hands.

I have been going to Carlisle Auto for years. The service is great. John runs his business with integrety. They always go above & beyond. The prices are always fair.

This review is way overdue. We took our 2012 Mercedes GLK 350 in about 4 months ago and the service was exceptional. These guys are true professionals. I will be taking my car there again. Keep up the good work.

Top notch mechanics and service! My car was misdiagnosed at the dealership so I took it to Carlisle and they delved deeper into the problem and ended up charging $500 less than the dealership and my 2006 car runs great! As Im spreading the word to family and friends, many say they already take their cars to Carlisle and have for years. I highly recommend Carlisle to anyone! Thank you again John for going beneath the surface to resolve the issue. RJ

John and his staff are very educated, friendly, and accommodating to me and my family. We have been using this place for the last 12 years for our cars, and would never take them anywhere else. It’s hard to find a fair and honest mechanic these days, and you need to look no further than here.

As a woman having my car repaired they put my mind at ease, with their quality of work and prices I was very happy.

Each time, I’ve taken my Mercedes in for scheduled routine car maintenance or even any unforeseen repairs it was a stress free experience at Carlisles Auto Service. Several of my friends advised me to take my car to this reputable local business after the manufacturer’s warranty expired. Needless to say, I haven’t had any regrets. The mechanics are extremely knowledgeable, experienced, professional, courteous, and friendly. Also, each payment was exactly the amount quoted during consultation. Therefore, trust was established, and I was financially prepared. My car has always been returned in a timely fashion and the repairs are noticeable. Trust and believe, as a female, I will always recommend this local business to everyone I encounter. It’s very important for me to know that I can rely on Carlisles’ Auto Service. 05/05/19

John is very knowledgeable with high end cars. I would not take my AMG anywhere else. He is honest and has fair pricing.

Easy in and easy fix on MB.

I’m 17. It was my first time going in to get anything done on my car. John Carlisle looked at my brake pads and scoffed at me for buying the wrong ones, took me inside and looked up the correct ones on his computer. He found them and quoted me ~$200 to get and change my brake pads, it would take 1.5 hours and that they’d have to change my rotors too. I asked if I could grab them myself to save some money, he scoffed and said he’d tell me what brake pads to get for $20. I left and went to Mac’s Towing and auto repair who changed my brake pads AND rotors in 1 hour for $185. Garbage customer service, garbage price.

These guys do great and honest work at a reasonable price!

I. Ray harvey owner American prestige Autos Inc both use and recommend Carlisle Auto Service for there professional and honest vehicle appraisals and work ethics good job best regards Ray.

Great place and a very friendly people that work there. Definitely will bring my car back to them again if needed.

Carlisles Auto is hands down the best shop in Lakeland, and probably Florida. Everyone looks for “their car guy” that they can trust, and that’s Jon and his team.I’ve brought my own and my partner’s car in multiple times over the years. Turnaround is fast, prices are reasonable, and sometimes they’ll say, “Nope. You don’t need that fixed right now.” Imagine that.Jon always looks completely booked and busy (because he does great business), but still, you can bring in your car, tell him everything that’s going wrong, he’ll look at his filled parking lot, sigh, and say, “Ok. Come pick it up this afternoon.”Awesome.

After spending plenty of money, Being a faithful customer & referring plenty people to this guy he decides to call me out of the blue on 10/1/2018 asking me for personal information(address & etc...)and he then in return passed my personal information on to an 3rd party without my permission. That could be very Dangerous trust me. ****BEWARE**** What Made him do such a STUPID thing i dont know but it was a huge mistake on his part. This guy never called me in the many years Ive dealt with him but decided to use his cell phone on this particular day. Find yourself a trustworthy Service shop because this guy will put your family at risk by giving out info you trust him with.

Youll get honest service from John every time. I wouldnt go anywhere else. Hes certified in Mercedes Benz, which means hes above the bar in automotive knowledge and excellence, but hell work on any vehicle. You wont be disappointed.

John runs a honest business, he and good crew are more than helpful and have always been good to my family and I

They always do great work for the Massey and Christian families.

Straightforward, honest mechanic. Easy drop off and pickup of vehicle.

The best Mercedes-Benz repair around Lakeland

Used them multiple times for service. Highly recommend.

Fast service and John knows his autos

After being referred to John by a good friend, I must say that I have found a lifelong mechanic in Carlisles Auto Service! The service is fast, friendly, and more importantly efficient. I would recommend this company to anyone.

The local Cadillac dealer wanted $7300 to change oil seals, brakes front and rear, and alternator (Northstar V8). I took the car to John where he confirmed the car did need the repairs, however he charged a VERY fair price. All done and said the cost was under $2200.. That is a huge savings. I been using Carlisle for repairs and maintenance on my daughters Volvo for several years now. Great choice and alternative to the dealership.. Thanks John, hope I dont need major repairs, but I know where to go first!!Dr. Kuehl

John is more honest than 99% of those who work on Mercedes or other cars. The other 1% are the companies that keeps up with John. Mercedes wanted over $6000 for a repair that John did for around $700. Who do you think will service my car regularly from now on?

I know of at least 7 family members that take their imports to John. John works on my Acura and Volvo. He works on my familys Mercedes as well. John sold me on his honesty. I had an oil leak four months ago and he fixed it with a seal. Over the past 7 years I have had my AC fixed which only set me back $230 dollars and I thought it would be over a $1000. He earned my trust that day. He has replaced my timing belt and water pump as well and a seal that stopped another oil leak. My 151,000 mile Acura will hopefully last to 200,000 miles thanks to John. I also take my cars for the oil changes so they can catch problems before they get bigger. He has also done many things for free for me. For example my garage door bent my rear license plate and he removed the old screws and installed new ones. Thank you John and the crew.

Great service & staff!

Both of my cars made a visit to Carlisles this week. Pricing was very fair and my mechanic was super knowledgeable.

You will not find a more honest mechanic than John Carlisle. He has not only serviced my Mercedes C320 for years but also my familys autos as well.Of course its never fun when the need for a repair arises, however if you want it done right and honestly go to John. I highly recommend his service.I might also add that John Carlisle really helped me out one time when I really needed it, and I have never forgotten his kindness. Thats the kind of guy he is.

I have trusted Carlisles Auto Service with my foreign-made vehicles for years and have always been pleased with the high quality of the work done by John and his crew. Currently, I have a 1991 Volvo 240 and a 2011 VW Jetta: they keep both vehicles running smoothly. I also appreciate the courteous, friendly attitude of the crew and the reasonable prices.

Always does a great job. Very honest.

My family has utilized J.Carlisle expert service and honesty for Years. Wouldnt consider any other automotive services anywhere, especially Mercedes-Benz!!!

The best import and diesel mechanics around for a very reasonable and honest price !

Always great service and they will treat you fair when it comes to price.

Only place in down to have yiu Mercedes serviced. I wouldn’t take my 37 year old Mercedes S class anywhere else.

Someone told me about Carlisles a few years ago. I have taken my c230 Komprrssor there, then my E350 and now my S550 not only for repair but routine service as well. The rates are alway much less than the dealer. The last time John quoted me a rate which I was pleased with and when I picked up the car he said it was even less! How often does that happen? Needless to say,I was very impressed with the honesty. My brother is a mechanic in WH and even he hears great things about Carlisles. I highly recommend them for Mercedes repair and routine service.

So Ive only lived in Lakeland for 7 months and was very unfamiliar with the mechanics in the area. When the alternator stopped working in my 2003 Nissan Maxima, I took my car to Kauffman Tires because a roommate of mine recommended them but after they inspected my car they were wanting to charge me $700+ to fix my car. They also were wanting to replace my battery and other car parts that didnt need to be replaced. I decided to do some research on google to find another repair shop in the area. I came across Carlisles Auto Services and read the wonderful reviews about the provided services and the responses that Mr. John gave to each review. Every review I read, mentioned how trustworthy and honest Mr. John is with his prices and services. At the last minute, I called and had my car towed to Carlisles. The alternator was replaced in a few hours and I was charged half the cost of Kauffman Tires. My car ran fine for two days and then the starter went out. Once again, I called Mr. John and he fixed my starter in no time and gave a very reasonable price. I definitely recommend Carlisles Auto Services. The prices are fair and the service is quick. I will only take my car to Carlisles from now on.

I took my car to Carlisle Auto because the A.C. did not work.John did a good job of diagnosing the problem.It was the radiator which was overheating and causing the A.C. to cut out.John replaced the radiator which it needed.I said go ahead and change the timing belt and all other belts as we have the car pulled apart.He thought that was a good idea.He did that.When I wen,t to pick up the car the check engine light was on.They said that It could not turn it off because something went wrong when they put the timing belt in,so now I cant tell if something is wrong.Then the altenator belt was squealing.Over a period of two years I took the car back to get the problem resolved.John eventually said that I should change the altenator for for the cost of about $500:00 .I Did.The belt kept sqealing.so now I am having a new belt installed after having a new altenator and two years of frustration.

Weve trusted John with our cars for many years. Top notch service.

Always responsive, never over sells you something you dont need. Never cheap.but always less than down the street

Charges big $$$ for poor workmanship !