Home Team Pest Defense does a very thorough job. They clear the exterior of the home of webs and other insect nests. I was absolutely impressed by the time taken and how clean all of my door frames, window sills and walk ways were after my first service. I would highly recommend Home Team Pest Defense over other pest control agencies. Great service!
Kurtis is fantastic. Always stops by to make sure we’re okay and sprays in between treatments if needed. He recently stopped by a few days before our scheduled appointment because he didn’t want us to have to wait a few more days for treatment. Plus, my dog loves him! Thank you HomeTeam!
Corey came out and even arrived a few minutes before my appointment window. He was super friendly, helpful and thorough. So far its been a great experience and Id highly recommend HomeTeam & Corey.
I called the company servicing our area and I spoke to 2 people on the phone and both sounded very pleasant and quite helpful. The service person, came on time and was very nice and sounded like a friend we knew before. He performed the service as outlined in their brochure. Our house has the built in Taexx system which he serviced as well. It’s the first visit, so far we’re happy with the service.
Home Team came out, brushed the house, walked the yard and performed all services thoroughly and completely.
HomeTeam is an exceptional company and I personally love my exterminator. Hes been working with me for more than 3 years and has become part of my family. Hes watched my children grow and has helped me to determine how to best protect them, amd the rest of my family, from the our tropical Florida mosquitos, insects and various other pests that really havoc in our community and, namely, our home. Without HomeTeam, we would not have been able to enjoy our home or our outdoor patio and pool throughout the year and especially during the humid summer months. Thank you guys! Youre the best!
The tech Curtis was excellent. On time explain what he was doing on the first visit.
They were very professional and helped get my account set up from a distance. I spoke with 3 people in the company and all were very helpful.they made it easy for me!
The salesman Vern was very helpful and informative. So glad I met him and their technician did a great job.
This is a very reliable Pest Control Company!Errol was so professional and very kind. My first encounter was Veneron (name spell?🙏) that set up my account and helped me decide my servicesI highly recommend them!
Doug was great in explaining the process and did a thorough job in covering all areas of the house. I recommend Home
Just completed my initial service by HomeTeam and their technician was very knowledgeable and professional. He injected pesticide through tubes in the house via an access port outside. Great system. Received follow up phone call. Recommend this service!l
The service was perfect and they were very professional and thorough. Our dog got fleas and so they took care of the inside and outside of the house.They came out immediately and I wasn’t a customer. I have changed from my old service because of the work they provided!!
The professional that visited called and followed up well in advance and was on time. He educated me about the service and bugs near here.Very focused on safety during COVID and cleanliness to ensure no dirt was brought in our home.Very pleased and wish I started from the moment I bought my home.
I moved into my home less than a month ago (9/23). I found a dead termite around two weeks (on 10/9) after moving into the home. During the walkthrough of my home the Lennar representatives informed my wife and I that the home is covered for up to the first year for termites through a company called Home Team Pest Defense. My wife and I placed a work order through Lennar’s website to solve this termite issue. On 10/22 a representative from Home Team Pest Defense arrived and asked if I had evidence of the termites. I informed him that it almost two weeks ago and while I have a picture of the termite, I did not realize they wanted a sample. The representative called said he called his boss, Robert Rodriguez, and that his boss said they would not provide me with any service due to not having any proof of what type of termite it is. In the past I have had numerous pest control companies come to spray for termites or other pests and never have they refused to provide me with service if I could not produce the pest. Every day people hire companies to prevent damage caused by termites and other pests. This company refused to to provide any treatment at all. When we spoke I could sense an attitude of not caring at all about my issue. The representative did not even check my home at first. The rep said he won’t do anything, said goodbye, and then came back after he said his boss suggested he look around the home. This company couldn’t even do the bare minimum until I said that I was not happy with the how his company treats clients. When asked, the representative explained a very elaborate story as to why they need to identify the type of termite so that they can determine where the termite comes from and in turn not provide service unless it falls under a strict criteria. I have never heard such a complicated reason to simply provide treatment for pests. The one year service is provided by Lennar and not free. Save your money and choose a company that cares about the clients.
Felix was absolutely amazing and behold professional - answered all of my questions prior to be scheduling a appointment for service .Curtis “ tech “ who came to my house was right on time, asked me if had any concerns, explained everything he was going to do step by step and the reason . All I can say top notch dealing with both Felix and Curtis . So professional, both called to check up after they did the service .
Avoid avoid avoid!!!My experience on using them.I have the Taexx system installed by Lennar builder. The system is great, however very disappointed in their service.When you get a service call for treatment, the technician comes and does whatever he wants except what you called in for. After calling back to re-do the service, they show up again and do something else except what you called them for. I am then having to do the pest control myself as it is quicker, more effective than calling them a third time.I have left reviews and feedback on the service with HomeTeam Management and only an apology call was received but no improvement on service was made.In all service calls over a year only once they did the service complete as advertised and contracted. I had a mice go in the house, reported it, technician showed up and did everything except add traps for the mice. I had to trap it myself.This is borderline ineptitude for a company this size and level.Avoid this company at all costs until they can do a better job with customer service and find a way for technicians to do what they were trained to do. Even if is having a manager inspector travel after the service was performed to ensure quality.
It was a bit Expensive. Especially compared to others. However the gentlemen that came to help was extremely professional and just as important helpful. He explained everything in detail and was very nice even with my asking of many questions. I recommend.
Good service in general.
Very thorough with their inspection. Raphael was a pleasure to meet and can tell he knows his job and does it well.
Vern and Lis were both exceptional.Thank You 😊
First time inspection and quarterly treatment. They clearly explained the entire process.
Pretty decent service. But given I had to remind the tech 2 weeks later to bring traps to a clients house that has a rodent issue they arent my favorite. I texted with a specific issue, met the tech. We came up with, what I thought was a great plan, especially because the property is on the market. He was going to text me later that day so I could convey the information to the owner and get authorization. Well, tech went on vacation instead. I understand that most of us that are still working are highly stressed, but I think that when you make a plan with a client or their representative, you should wrap it up before going vacation, especially given the gravity of the situation at hand. 2 weeks later, when he returned, it was rectified. But I still had to deal with the issue on my own before showings, tell my client what was going on, which is something I normally do behind the scenes. They normally never know what I do. They just discreetly receive a bill. So, my only advice would be, if you need additional services, during these uncertain times, get them done and documented while the tech is on site. But otherwise, they are a good service.
We recently moved into our home and I met Corey servicing our neighbors house. I saved his card and he told me that he had treated our house for the old owners and at their new home.So glad I saved his number because a few weeks later we had a huge infestation of ants. He came the same day and treated the problem areas. So professional and I am so grateful that our ant problem is resolved.
Very friendly and easy to work with. No hassle service.
The Home Team tech was on time and did a very thorough job inspecting and treating our home .
Great experience. Friendly and professional.Answered my questions. Easy to get started.
Great and personal service. The man that comes tour house, Elijah, has been servicing us for years. Super customer service, always calls a day ahead to let us know he’s coming (we do automatic quarterly service) and we’ve never really had a problem with pests. Once we did have an issue with some “sugar ants” and it was handled quickly and brought additional supplies that I could use inside the house to help, at no extra charge. It’s convenient and effective.
My tech Felix was very informative & explained the services to me. Signed the contract and look forward to great service! Thank you Felix!
Weve been costumers for over 10 years and their service is always excellent and very professional. The technicians are very polite, task oriented and always willing to help you with any situation regarding keep the bugs out of your home. I highly recommend this company to anybody that would like an outstanding service. Keep up the good work!
I hired Home pest control to fill our in home home pass control. Our home is newly built and we are using the in wall home defense system. Our servicemen was well prepared
They did a great job at my house
Home Team is great. They provided the best service Ive had from a pest control company in a very long time.
Very friendly and knowledgeable
The technician Arnold was very good in explaining the service to be performed and went out of his way to accommodate me. I will continue to use Hometeam as my post control!
Great job; very professional. Performed inspection and treatment.
We were at home when the technician came to service our house. This is the 3rd time he did not ring to check up if we have some issues, and of course we did have new appearance of ants in our foyer. We were at home during that time. I would like our technician to be replaced. When Corey was in charge, we never, ever had any issues. He was the best!
This is a great company! I highly recommend them.
Christopher was excellent!
My husband and I just moved to Royal Palm Beach, and were highly recommended to use HomeTeam for our pest control service. They are fantastic to say the least. I love the fact that the same person comes every time my house is do for an inspection, and also if there are any pests in your house. They will come to you free of charge! Corey has been beyond helpful! If you need any of your pest control needs. Dont even hesitate when thinking about using HomeTeam!
I used HomeTeam for 7 years but was constantly frustrated by their inadequate billing system. Its horrible! I would renew my contract by prepaying for my services but every quarter it was the same thing...I would get an invoice for an outstanding balance and have to call to get it straightened out. It was so aggravating!! And even the administrative staff would agree that their billing system was horrible. Additionally, the breakdown down was never itemized correctly. For 7 years! I finally cancelled with them. Took me long enough to stop hoping it was ever going to change.
Curtis was great!
Technicians were very knowledgeable and courteous
I am very pleased with Home Team Pest Defense. I would highly recommend their services to anyone in need of pest control.
Had my quarterly service today. Your service representative did an outstanding job. He brushed the entire house and filled the tubes with appropriate chemicals. As requested he contacted me prior to the service.I have to say job well dine.
I have the occasional Florida variety of insects/bugs in and around my house. I even had a rodent in my attic! Rafael did a very thorough job both outside and inside my house. The problem goes away and if it doesnt, he returns without an issue. I feel very confident that I have a regular extermination and maintenance plan so that I can keep my house bug free! Thank you Rafael!
David- the technician that arrived- was very thorough, very professional and dedicated. I appreciated his work.
Great quality and serviceFriendly helpful professionalsHighly recommend for pest defense great results
Elliot was professional and thorough He explained everything in order to keep our home pest free all year round. Great job
David Berrio came to do my home inspection and to start my service. David was extremely professional, friendly and was very thorough. I will recommend him 100%.
We have a termite contract as well as quarterly insect control services with them.Very professional and high quality service.
Professional, thorough, and polite. Always respectful and call to ensure appointment time is still agreeable. Have not had a pest problem so the service is totally worth it.
This is one of the most professional and thorough outfits you can find. Everyone in my community swears by them If your looking for effective bug control HOME TEAM should be your next call.
I met the technician, David, since I was home at the time. He was very professional, polite and knowledgeable. I would highly recommend this company and David to any new customer.
House was built with Taexx system in the walls. Home Team is the service provider for this system. They were very responsive when I contacted them. The system was explained thoroughly.
Have been a customer for over 10 years. Amazing service and great customer service. Highly recommend
Very Professional and thorough.
I have been a customer for nearly 5 years and have been very satisfied with the two services provided for 1) termites and 2) pests. No occurrence of either insect during that period. Technicians appear very knowledgeable and they are friendly.I had some billing questions due to mix-ups between two accounts, the questions were resolved. Office management and staff are outstanding.
We have had their pest control service since 2001. We have never had a roach in the house. Occasionally some ghost ants but they came out right away and took care of it free of charge. Our tech is very friendly and thorough! I would highly recommend!
Have used them for over 23 years. Always very nice, arrive on time & call to let me know when coming exactly. No bugs w/ Hometeam!
Stanley our technician is always very professional and efficient. Our home is well protected. Thank you HomeTeam!
I highly recommend home team we have been using them for years! Great company!
The Home Team Defense is always polite professional with the most delightful staff. They are always are timely show great service and detail to the small things is always experienced.
Very professional and thorough
Professional service
Stanley has been our service man since we built our home 17 years ago. He’s been one of the only constants for all these years. He is always polite, friendly and does an excellent job. He is very conscientious worker as well, pointing out things as he is working when it is needed. He is an amazing asset to Hometeam as the company has grown over the years. Cudos for keeping this young man happy with your company and thus representing Hometeam in the best possible light.
I am very satisfied with the service providedThe technician is very respectful, kind and show expertise doing the job
Curtis is a great tech and available when and where I need him!
Technician is always responsive and friendly. The treatment works. Very happy with the company.
I cant remember the last time I saw a live bug within 6 of our home! We live in a very rural area so we figured bugs would be just a part of our daily routine, especially since we have horses, goats, dogs and cats. To our utter amazement we have been bug free for 4 years now and have never had any bad effects to our pets or ponds like so many toxic pesticides can cause. Service is always on time and the staff and technicians are courteous, friendly, and knowledgeable. I would recommend this company to anyone who hates pests but loves their pets and children!
This company is awesome. The technicians that come do a very thorough job and are always courteous. I recently had a situation where some of the termite bait stations were damaged by an outside contractor.HomeTeam immediately responded and replaced them. Highly recommend HomeTeam.
A great company that goes above and beyond to make our house bug free. Stanley is out tech and hes awesome. He goes as far as bringing in our garbage cans from the road on garbage day. I definitely recommend this company. The price is good to.
I have been with this company for almost five years. They are always professional and their services are very effective! Their staff is friendly, caring, and are always very helpful. I have not had any problems with any pests In my home.
Been with them for years. No complaints, exceptional customer service and staff with excellent skills. Their schedule service plan is great and if you have a problem in the interim, you only have to call once. Very happy to have this company doing our service. Canute.
My experience over the years with home team pest control has been great. We started using them for pest control inside our home, then our technician asked if we wanted to check for termites and Im glad he did. Even thought we have a CBS home it turned out we did have termites in the ground so he installed termite prevention around the perimeter of our home. Thank you Stanley for all your hard work to make sure our home is pest free.
On time and high quality services. Respond promptly for any questions.
I found them to be responsive and respectful on each call. The visit was a bit tardy for which they took responsibility,
The rude lady that awnsers the phone refused to send someone to my home to spray because i live in an apt. She said its a waste to have someone come spray my house. Im sorry but thats my decision not yours.
Good company with employees that do an outstanding job when servicing my property.
Friendly, efficient, thorough, knowledgeable, on- time, reliable. Would highly recommend 😊
They do an outstanding job!
This company is great. From sales to customer service. The service tech gentleman that comes to the house is fantastic! I don’t have to worry about a thing!
Very nice tech who was also very informative. Service was quick and painless.
Hometeam provides great pest control service to our home. Their technicians are knowledgeable and friendly. They are very reliable on the date/time they promised to come to my home. I have them for 4 years now and never had any bugs inside any living area in my home. One time I noticed some ants in my garage and called them which they came on the next day to take care of the problem right away. I really liked their service and had recommended a couple neighbors to use their service. Thanks to Hometeam!
No hassles. Very professional and courteous technicians. Have used them for 3 years without issue.
Great service & good communication.
Horrible customer service. Scheduled an appointment and they were a no show. Called to reschedule an appointment and three days later I am still waiting for a call back.
The owner is very fair to deal with and his field technicians are outstanding
JUAN IS THE BEST PEST CONTROL GUY I AHVE BEEN USING HIM FOR OVER 10 YEARS NOW. VERY KNOWLEDGEABLE AND ADDRESSES ALL MY ISSUES!
I like the dependability and that you FINALLY changed your billing processes. Your service guys are also very friendly, nice and thorough.
Always professional when they come to my home. They keep my house critter free!!
Very reliable and service tech did a great job
Efficient and non intrusive
I just started with Home Team. So far the company has been professional, responsive and on time with appts.
Keeping bugs in South Florida is a hard thing to do this company has helped reduce the bugs in our home amazing service thank you
Have used for 5 years now. Always show up when scheduled, are friendly and informative, and have had zero pest issues.
Thorough and considerate. Very few bugs if any when done.
They get the job done. No repeat calls for the same issue. They come out and do whats necessary to get the job done.
Raffael is very thorough and conscientious. His attention and knowledge keeps us free of pests. He also calls us when our service is due
Attentive to detail and they provide the customer with great information.