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Lucky Nails
1105 E Prien Lake Rd suite b, Lake Charles, LA 70601, United States
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Lucky Nails

Comments
Sh
Review №1

I enjoy going there. They have great customer service. Always clean and never a long wait

Ha
Review №2

Very clean, very professional. Good service.

Da
Review №3

Wanted something different did that took time to clean those old cuticles

Vi
Review №4

Lovvvee Kelly Only Person I Let Touch My Nails!!!

Ja
Review №5

Customer service is horrible. The only person that’s good is the owner Kelly and she’s rude. The Asian guy did my pedicure the polish was all over my cuticle. Kelly came over, tried to work on top of his work by putting an extra layer of polish on top of the two layers he had already put and wanted me to be ok with paying for that foolishness. When I told her she’s going to have to take that thick polish off that one toe and start over she became livid. She began to remove the polished off all the toes, speaking in her Korean language, being rough with my feet. She removed the polish off all the toes and started over. She was so rude and nasty the whole time. When she went to put my flip flop on she accidentally rubbed the polish off my left toe then got so mad again and ended up rubbing the polish off my right big toe as well by accident. She had to do both of them again for the third time. I just looked at her and shook my head thinking look at where being nasty and rude get you, polishing my toes again for a third time. I won’t ever go back. Kelly get good employees to work in your business that know what they’re doing and when they mess up fix the problem with a kind and pleasant attitude.

Ma
Review №6

Great customer service

Sh
Review №7

Amy is the best. She the only one I let do my nails always flawless

ni
Review №8

My nails were perfect, but the nail tech who was working on my nails was a bit rude at times. I always tip my nail techs if they do a good job, but part of being good at what you do, involves customer satisfaction on all levels.

An
Review №9

Very friendly and great services. I went in close to closing time and they still gave me excellent services.

My
Review №10

I went in to get a refill on my nails and while the guy was fast at getting my nails done, the quality was bad. Also he burnt my finger with the filing tool, and my nail ends were not even filed evenly. I am not impressed with this place at all and wont be back. Dont waste your money.

cl
Review №11

Best nail place in town,hands down (Kelly is a amazing nail tech)

Ma
Review №12

They did really well and my nails look amazing

Je
Review №13

So I go into this place on Saturday today is Wednesday.... I got just a basic manicure and shellac on my nails. I kept telling the lady its sticky its not drying under the light. Her response was oh the top coat will dry it completely. So ok lets see. I ask her to keep my hand under the light 3 extra sessions I think that are 60 seconds or so a piece. Mind you one session and they are supposed to be hard as nails. So I dig in my purse all the shellac messes up, I go in to show her and she says come back Monday and I say fine. Well I didnt have the time Monday or Tuesday so here it is Wednesday they arent busy and I go in with the same friend who brought me here in the 1st damn place. I am soaking my polish off or whats left of it after I took a shower Saturday and most of the shellac came off on my socks as I was putting them on. And I say I just want black instead of red. This witch had the nerve to tell me I had to pay for a color change after all the shellac damn near wiped off and I had to find another hour in my day I dont have as it is to come back here when i shouldnt have to do that not to mention my tab was 30 dollars I tipped the witch 12 dollars and paid my friends tab and I owe them when they jacked up my nails from the jump. No hang nails before manicure now I have them all over. Man save your time and money...not worth a quarter if you ask me

Mi
Review №14

#1 nail spot my nails can literally last a month and the only reason I go every 2wks is to change my color u get bored easily, but refill once a month. Thats beautiful

Mi
Review №15

Love,love,love the customer service is nice, the overall shop is clean I love coming to this nail shop wouldnt give it up for anything.

La
Review №16

They take there time. And they are neat.

Cr
Review №17

Great customer service!!! Nails last long, even longer than the 2/3week refill time span

Ve
Review №18

I was accused of not paying they forgot .i dont know if im going back but they do good nails so i dont know they did apologize.

ki
Review №19

Had a new set put on and they were awful. No shape whatsoever to my natural nail. The nail tech rolled her eyes at another customer who came in and complained.

Ja
Review №20

Polish wasnt the best.

Information
4 Photos
20 Comments
4.1 Rating
  • Address:1105 E Prien Lake Rd suite b, Lake Charles, LA 70601, United States
  • Site:http://lucky-nails-lake-charles.jany.io/
  • Phone:+1 337-602-6402
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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