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Allstate Insurance Agent Scott Raley
4405 Lake St, Lake Charles, LA 70605, United States
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Allstate Insurance Agent Scott Raley

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Ja
Review №1

We are always able talk to Scott directly when needed. He helped us tremendously when dealing with our claim after the hurricane. I’ve heard horror stories from other people dealing with hurricane insurance claims, but Allstate took care of us and Scott did a wonderful job. We truly were in good hand and I wouldn’t trust anyone else.

Er
Review №2

This agency is one of the best around! Kind friendly staff that are always happy to answer any questions I have had. They go above and beyond to make sure I understood my coverage and what to be prepared for in the event of a claim. I’m very happy to have my policies with this agency!

Ph
Review №3

Ive been waiting on them to get my deductible back from improper installed AC system that caused my ceiling to collapse. Going on a year!!!!

Mi
Review №4

I have always had a very good experience with Scott and his team.

Gh
Review №5

After my experience after hurricane Laura, all I can tell you is whatever you do dont use allstate as your insurer.

Da
Review №6

After being with another Insurance for over 30 years and becoming a new customer to Allstate, I had the experience of being welcomed aboard In a professional and courteous manner, a lot different from my previous experience. Thank you Scot for your assistance and getting my wife and I on board in a timely manner.

Na
Review №7

Everyone at this agency has been very helpful to me. many thanks

Ju
Review №8

Cant get in touch with him and a basic clerical error costed us over $500 on our policy

Li
Review №9

They helped me immediately

Le
Review №10

Scott is the most reliable, friendly and professional agent any customer could ask for. He is always extremely transparent with how the cost of coverage through his agency compares to his competitors and always works to get me as many discounts as possible to keep more money in my pocket. I am grateful to be able to call Scott when issues arise and know Ill have a patient advocate for my best interests on the other end.

Tr
Review №11

I have been with this company for nineteen years, I have auto and home insurance. They only thing I dont understand is you pay all this home insurance and when you need it, its hard. Other than that Allstate is a great company.

A
Review №12

Over the years with Allstate, The Scott Raley agency has performed above my expectations. Whenever I have needed anything Scott was always there to help and listen to your needs.

wa
Review №13

This agency has always been courteous and responsive to my needs.

Ma
Review №14

Very Good Service and Timely Thanks to everyone *****

Dr
Review №15

I have been with Scott Raley for 13 yrs now, I am very satisfied with his services, very prompt to call back, and always keeps his clients updated about my policy.

St
Review №16

Scott is great to work with! His staff is very friendly and so helpful! I highly recommend him!

Da
Review №17

I’ve been doing business with allstate and this family for many many years. I am thoroughly satisfied with their service.

Je
Review №18

Responded to a mailer sent out by this agent, Scott Raley, and when I called I had questions about the quote process and I advised him that I had emailed him detailed information. He was very condescending and rude during the call. When he couldnt find the information, he said he was busy, and didnt want to do business with me and then hung up. I attempted to call him back and said he didnt want to talk to me. Ive never been so shocked in my life. Based on this experience, Ill never do business with Allstate again.

ga
Review №19

Very informative and helpful in decreasing the cost of home and vehicle insurance.

Kr
Review №20

Stephanie was extremely helpful and nice throughout the whole process. I highly recommend to anyone to go to her for insurance.

Ro
Review №21

Scott Raley Insurance goes above and beyond to provide excellent customer service and professional, experienced insurance advice.

Ga
Review №22

The perfect blend of professional expertise with hometown personality.

Bi
Review №23

Scott and his office helped me to provide insurance for me and my family. They served me in a professional and helpful manner.

Vi
Review №24

Superior customer service!

Ke
Review №25

Great rates, great staff, great rebates

Ja
Review №26

Good honest people.

As
Review №27

Great customer service!

Information
12 Photos
27 Comments
4.7 Rating
  • Address:4405 Lake St, Lake Charles, LA 70605, United States
  • Site:https://agents.allstate.com/scott-raley-lake-charles-la.html
  • Phone:+1 337-474-3500
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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