Upgraded my wife’s wedding set last year and she was treated like a queen when she went in to pick out her rings. Ended up learning so much from the jeweler and found a new love for this store. She treated both my wife and I with so much respect and helped her find the best deal on the absolute perfect ring to fit her style. We are both thrilled with it. Highly recommend!

I went to exchange my pandora charm braceles I got for Mothers Day, that was ordered online. Mrs. Judith helped me and my bracelets were exchanged with no problem. I even purchased another charm while there. Very pleased, will shop there again.

Great jewelry Excellent Service, been shopping there for years, the ladies are happy !

Bill was very helpful and treated me fairly. Spent time explaining things and educated me while doing business with me

Helped me create a custom piece that I will be able to cherish forever to remember my mother.

Great place, great people. They were very busy today, many people shopping.

The service and craftsmanship are on a whole different level than any other jewelry store in the area.

Really nice little place, staff is awesome and prices are reasonable

Love Nacol! Been a customer for 25 yrs now. They made my favorite piece of jewelry, the fleur-de-lis that I always wear, (pictured with this Review). All my Moms Pandora comes from here too.

I was able to come across a gold encrusted Rose actually multiple roses over time which my mother absolutely loved. Great service as well. Would recommend to other people.

Great customer service, beautiful selection, and finding something awesome in my price range was fabulous!!

Great service, amazing end result! Will recommend friends and family!We decided to ask around for suggestions on a wonderful jeweler in Lafayette. We visited a few places around town and found Nacols.Originally, we were just looking and not quite ready to seal the deal. Bill and his wife were more than accommodating and never made us feel rushed. They patiently showed us many different rings all the style we were shopping for and were not pushy at all.Once we found the one they brought us into Bills office and treated us like old friends. They were very sensitive to our wants and our budget.The selection was outstanding and we never found anything comparable elsewhere. They had the one.We ended up with the best representation of our love and it is absolutely stunning. I said YES and I cannot stop looking at it and I have received nothing but genuine compliments since he popped the question!

Owner is a scammer. He will give different people different prices. Watched as his staff called out some poor lady, who was having her ring cleaned, for having a fake diamond. Some people cant afford diamonds no reason to publicly blast them for having a cz.

They have been our jeweler for over 30 years, are honest and have high quality jewelry. Love this place. Good for repairs as well.

Very friendly staff. Great prices and good quality jewelry.

Nacol Jewelers are top notch. The owner is very friendly and a great salesman. Would recommend this place to ANYONE. Prices are reasonable and staff is friendly.

I bought my wifes wedding set here. It was awesome to be able to sit down with the owner and hand pick her center stone. I gave the owner my price range and he pulled the diamonds that match my range and her preference. The staff was always so sweet. We loved going in to get her ring cleaned every few months.However, after 4 years, my wife had lost over 7 side stones. Each time, it would cost us $50 to replace each stone. The first time, they took their time to make sure they matched the accent stone to the rest to where we couldnt tell which was replaced. But that was the only time. After that, they started replacing darker colored stones and smaller ones as well. We didnt feel like we should be responsible for having to replace that many stones in a 4 year period. We brought the ring in and expressed our concerns and asked that they look over each setting to make sure they were all tight. We were told that stones fall out and that is job security for them. That really did not sit well with us.After a week, we got my wifes ring and immediately brought it to another jeweler in town to have them look over it. They found FIVE more stones that were about to fall out. This is after their inspection. Our new jeweler ensured us that we should not be losing stones like we have and said that we should not be paying for replacement stones. They were able to tighten all prongs and replace the stones that did not match the rest.Through the last 6 months, my wife has finally able to wear her ring with confidence and hasnt lost a stone.

Theyre amazing and not obnoxious like most jewelry stores. Locally owned. Quality pieces at surprisingly great prices.

Very friendly and helpful staff

Very friendly staff. I went in to sell some very old 14k jewelry my wife was not interested in wearing and William S Nacol gave us the highest price (and closest to what we estimated to receive). Two other shops in Lafayette low balled us by about 40%. I assume most places think people know nothing about gold prices. They have a really nice selection of of jewelry for sale, as well as pre-owned Rolex watches at pretty good prices.

Hands-down the WORST service I have ever received in the city of Lafayette. On Saturday, I noticed one of the stones in my engagement ring fell out. I had heard lots of positive things about Nacol from people and called them to see if I could bring it in and if while they were fixing it, they could also appraise it. I specifically asked Kim on the phone if the appraisal included information such as the clarity and color of the diamonds since my insurance company needs that information. Kim assured me that it would.I got a call today saying that my ring and the appraisal paperwork was ready. I waited for several minutes before being helped despite the lady at the counter calling THREE times to the back for one of the THREE ladies in the back to come assist me. When I finally got help, I immediately noticed that they listed the appraisal amount a very significant amount lower than what the owner said he would appraise it. I asked them to fix it. They did. They then returned the paperwork. Both my fiancés and my name were spelled incorrectly. (Our fault - His handwriting on the ticket wasnt clear.) Okay - no problem. I get in the car with the third set of paperwork and noticed immediately that they had stated my carat weight was .25 lower than it is AND that they did not list the clarity and the color of the diamonds (WHICH I SPECIFICALLY ASKED ON THE PHONE IF IT WAS INCLUDED IN THE STANDARD APPRAISAL). Literally all that was listed on the appraisal was the incorrect carat weight, the cut of the diamonds, and how many diamonds there were. I went back in the store for the third time. I asked politely if they discovered my ring weighed .25 less than what I was told when I first bought it at another location. Kim said no, she had just estimated its weight. I explained to her that her husband had asked me how many carats were in my diamonds. I told him and showed him paperwork which proves the weight. She told me, Sweetheart, if you ever need an appraisal done, find me. Dont ask my husband (the owner). I told her that I watched him write it on the ticket. She told me that she didnt see it. She then went to go look at the ticket and said aloud, Oops. He did write it. He just wrote it on the back. In the meantime, another jeweler took my ring in the back to estimate the diamonds clarity and color. This took all of five minutes for him to do. For the life of me, I cannot understand for $150 why the clarity and color of the werent included from the very beginning on the appraisal sheet considering I specifically requested it AND it only took five minutes to gather that information. To top all this off, while Kim was walking to show me the final set of paperwork, a customer asked her a question about some pearls. She took several minutes talking with him instead of referring him to a couple saleswomen who were standing nearby and didnt have any customers.My intention was to buy our wedding bands here. Unfortunately after today, I will never be returning to Nacols and will definitely be sharing my experience if anyone asks me for jeweler recommendations.

Always friendly service.

I would not recommend selling your jewelry here. I brought a diamond engagement ring and diamond band to sell, along with a gold band. The man who looked at the ring for me came back after a few minutes and told me the diamond was not real, even though it had originally been bought from Blue Nile as a certified diamond. He tried to convince me I had been sold something other than what I paid for, and offered me $165 for the engagement ring and two bands. I told him no and brought it to another jeweler, who told me they found a serial number on my diamond and looked up the certificate for me. They said it was a very nice diamond, and that they didnt have the money to offer me what it was worth, but that if I wanted to sell it on my own I should ask for around $2,000! I am appalled at how dishonest they were at Nacol and how they tried to take advantage of me.

I brought in my grandmothers wedding ring to have it reset. After picking out exactly what I wanted and while waiting on a quote, Mr. Nacols daughter took over and wanted to make 5 different pieces of jewelry from the diamonds and original setting, and completely change the ring I designed. She was pushy and rude, I will not be returning.

Always great service, price, and quality!

Bill has always been very helpful and had friendly and knowledgeable staff! Would definitely recommend for all your jewelry needs.

I have purchased from The Nacols many times and every experience with them has been top notch!!!

Beautiful jewelry and diamonds huge selection and can also do anything you like, very friendly staff, and great service.

This is by far the best place to purchase jewelry. Ive done business with them over 10 times and I will go back when looking for something special .

The best in town!!! They have the best prices and the best quality jewelry. They are also very honest and great prices for repairs.

Terrific jewelry. No hassle browsing.

Love that Lil Bill knows exactly what Im looking for!

Wonderful staff. Great selection.

Customer service, kind ppl, very helpful.

Great workers and they are very kind and professional: )

Never going here again. Rude.

Best jewelery and best customer service provider in the industry

Very Friendly Staff, Great Atmosphere & Amazing Selections of Beautiful Jewelry.

Great service and wonderful selection of jewelry.

Bought a Pandora bracelet here, jewellers were very friendly and helpful

Always an enjoyable experience and wonderful sales.

I go and by my Jewelry from here

Always so helpful and friendly!

Awesome Sales staff...Awesome Owners

Great place Great service !!

Bad service. No shopping again.

Great customer service!

Great customer service

Great service!

Had my stone reset in a ring. Less than a week later it was loose again. Took it back and young guy crushed my stone

Good