Amazing vehicle. Nice staff at dealership. Need a bit more training on the GV80, but easy to work with.
Greetings from Yuma, Arizona...we enjoyed our time in La Quinta. dropped off our vehicle and within two hours service was completed. The staff was great. Did not have any negative issues. Than You
Bought my car on-line. Absolutely painless and enjoyable experience. Had all paperwork signed in less than an hour.Greg Fixon and team are rop notch!
It is not my nature to write reviews and certainty I never expected to write a positive review of an auto dealership. But Genesis of La Quinta changed all of that. I moved to the desert permanently four years ago and brought my second generation Genesis with me. I avoided the dealership for service until I needed a blinker light changed. During this first visit I had them do a complete service as well. My wife brought the car in and instead of her waiting the two hours, or more, they brought her home. They contacted me directly to tell me the service was complete without extra charges. They pick my wife up and delivered my serviced Genesis, freshly washed, to her. From that time I never went anywhere else. I have interacted with Randy, Anthony, and Alex in Service. Over the three years those guys, Anthony in particular, saved me (yes I said saved me) over $8,000. Anthony recommended a different model of tire that extended my wear by 50% and when I had a major issue after warranty expired Anthony went to Hyundai and managed to get me all parts covered. The mark up of those parts came right out of the Dealerships pocket. When I pick up my car I was standing at the counter and thinking it was about it was time to buy my third generation Genesis. At that moment Bob Calloway walked in. Anthony introduced me to Bob. I looked at Bob and said I will buy my next Genesis from this agency without shopping because of the guy standing next to him (and pointed at Anthony). He told me when I was ready to see him and he would make sure I am taken care of. I saw him earlier this week and Bob and his team clearly exceeded my very best expectations. My wife was with me and she needed to see every color potential and every model. Ricky and Greg ushered us to car after car. They pulled cars side by side for us to compare. They did searches throughout the country to find some color combination my wife favored. In the end we selected the white 5.0 they had on the lot. Next came the price. Bob found me $2,000 savings from Genesis because of past military service and prior Genesis ownership. He transparently showed me details of the sale and agencys gross profit. After two hours of them working to assure we got exactly want we wanted we now have a 2019 Genesis in the garage at a cost well below what I was expecting. But really we came home with a feeling that we just bought a car from family. Cant believe I am saying all this about an Auto Agency, but it is true.
Ask for Kim she is the best when looking for the right car. I give her 5 stars!!!
Great sales process. I mean, who likes to visit a dealership to purchase a car? Ralph was outstanding. Quick and painless process. Will highly recommend Genesis of La Quinta and Ralph. Vehicle was purchased on-line, I arranged transport (with Ralphs recommendations) and the vehicle arrived in WA state in showroom condition.