My AC was about 10 years old. I started noticing a lot of water and ice on my air filter. I removed all the covers to the unit and noticed a lot of rust and a ton of ice on the evaporator coils.. I contacted several vendors and Cool Cat responded right away. (They are open until 9pm which is super helpful).Jay came out the next day and took a look at my AC unit. He found the Freon was leaking due to the rust. He quoted me for just coils and an entirely new inside unit. It made more sense to just replace the unit. (Yes, I did a lot research before hand on the subject). I asked him about replacing the outside/entire system as well and he gave me his honest opinion and told me no. He said it still looked good and I didnt need to waste my money on it right now.They told me they would be out in two days to do the work. He called me at 8am on the day of the repair and was promptly onsite. He did all the work, was clean and very thorough. He ended up replacing the entire inside unit for only $500 more than what replacing just the coils would have cost and gave me a 10 year warranty on all parts and labor. He even stayed and helped me get the new unit registered and warranty setup online.I highly recommend Cool Cat. Very fair price, great service, punctual and quality work.

Jay with Cool Cat AC/Heating came out to repair my mini splits on 12/1/20 at that time he detected three different leaks but only had parts for two. He decided to repair the two and refill the system with freon without discussing with me when I was on the property. When he was finished he explained to me that he would need to come back to repair properly once I ordered and received the 3rd valve. He charged me $465.00 and said it would be another $365.00 when he came back. I asked him why he did not discuss with me before he finished the job. He apologized said he thought I wanted to get the system running and promised to come back to check the freon which is still leaking at anytime while I was waiting on the part. The valve took two days to come in. I called him when it did to come back but he said that the job was unprofitable for him to come back and finish the job he started.

Jay and his crew were AMAZING! I called him and explained what the other company had told me about my AC. He came out promptly the next day and checked everything out. He explained the problem, told me he could get the part today and how much it would cost. He left to do some other jobs BUT came back the same day and completed the job! The other company kept stalling me and procrastinating. I appreciate Jay’s professionalism, empathy, efficiency and urgency he and his crew took to take care of me. His pricing for parts and labor were so reasonable! I highly recommend “Cool Cat” for your AC needs!!

This past April we bought an old farm house in Driftwood and are starting the process of updating it. My wife and I initially wanted a few Split systems mounted in the house. Jay made house call out himself and talked about my options with us settling on a no frills central unit based on the smaller size of the house and what our realistic cooling needs would be. I was surprised by his honesty on advising what we would probably need even at a cheaper cost. We financed the unit at 0% on Thursday and the cool cat team was out here that Monday. He went above and beyond to make sure we got a good clean install at a fair price. I would highly recommend them for installs and servicing (no offense but I hope not anytime soon!)

Great service: prompt and professional. Better price for AC installation than local competitor by $800 for equivalent equipment. I found my reliable AC guy!

On July 20, 2020 i noticed my a.c.was not blowing any cold air. I immediately called Cool Cat A.C. he responded in 40 minutes kid you not. I had told him over the phone, that i was short of cash until the following day. He said no problem, he found the cause a dirty exterior coil, a simple hose off of the condenser and i was up and running in under an hour, they were definitely life savers. If you want fast quality service, give them a ring. You wont regret it !!

The men at Cool Cat AC are great - prompt, knowledgeable, personable and honest - what more could you ask. They changed out my old unit last year and changed out a part that had filled with ants this year. I have been advised as to what to do to keep it in top running condition like turning off the unit when the mowing man comes around and what to do to keep down ants the next time. Very satisfied customer.

They come out as soon as possible, and make sure that its working before they leave. We have used them 3 times and its been a wonderful experience every time. I cant say enough to praise them. They definitely know what they are doing and at a reasonable price. My whole family has used them for 5 years now.

Jay and his crew were able to replace a significant portion of my H/VAC system and my water heater in a timely manner, and for a good price.

Easy to work with. Reasonable and helpful. Didn’t pin point the problem the first day but when we needed him to come out a couple days later he did at no charge and found the root of the problem. It has been a few weeks and the problem is fixed. Thank you. We recommend cool cats and will use them again. Thanks, Amanda Gilroy

Jay and his team are very knowledable and they understand and practice great customer service. Fast service and very reasonably priced. I would recommend them to my friends and family. Thanks!

Jay is very knoweldgeable in his field and does a teriffic job. I highly recommend him and consider him a rock star for getting my A/C working again. Thanks so much sir!!!

Cool Cat A/C goes above and beyond to get the job done. Jay, will come out and get your A/C unit up and running. Hes affordable and does good work. I wont hesitate to call Cool Cat A/C again. I truly recommend this company to anyone looking for A/C repairs.

Jay knows his stuff! I needed an annual maintenance check on my AC unit. Given that this summer is going to be another scorcher, I decided to have things checked out. Jay came out to my place, on time, as promised, explained to me the 10 point inspection check and what he was going to do. He was very thorough and knowledgeable. He didnt try to up-sell me on anything. It only cost me $99, and trust me he went above and beyond most AC repair guys. He basically stated that things look great, continue with your regular maintenance and all should be well. He also gave me some tips on what I can do to keep things energy efficient in my house, such as changing out my AC filter regularly, keeping my blinds closed, make sure the drain tube from my AC compressor was cleaned out. I would highly recommend Cool Cat AC/Heating & Remodeling to anyone looking for an AC/Heating repair/service/installation person. Jay is top notch!

They came out this summer and got my ac up and running right away and today fixed my heater. Both times I needed repairs they camr out same day and and charged a very reasonable few for work done! They are m6 go to for all my ac/heater isssues. I would definitely recommend cool cat ac!

Jay came out within an hour of calling, friendly, professional and got the job done quickly. Also only charged $65 diagnostic fee opposed to 70-85 at other companies I called. If my AC ever needs maintenance again I will use Cool Cat.

Jay came out within 30 mins on a Sunday evening and he knew the problem right away. He was honest about the cost and how quickly he could get it done. Less than 24 hours later my heater was on and working and the cost wasn’t outrageous at all. I would recommend Cool Cat AC to anyone who needs fast and reliable service. They even warranty their work for a year. My hvac unit is old and until I’m ready to replace it, I’ll be keeping their card handy. Thanks for the great service Jay!

Jay gave us such great service. He was polite, on time and efficient. Thank you!

The guy seemed nice enough, I wanted to hire a local company. I scheduled a system maintenance checkup because i wanted to have my system checked because it wasnt cooling properly. I thought my evaporator might be dirty. Hey took the cover off of the inside unit and said it probably had a leak. He also said my fan was dirty. I asked him how much to clean it and the evaporator and he said he wouldnt be able to seal it back up to check it. He asked me what I thought. Um your the guy that should answer that question not me. He didnt do almost anything on his 10 point inspection. He said he could charge the system and see what that does. I let him do that and clean the condenser coil for $190. Probably a total waste of money. Because he never actually checked the system for a leak. I checked the evaporator housing after he left and it was not sealed right and leaking cold air in the closet it was in. I sealed that up. The service call wasnt thorough at all. I still have no idea whats wrong with my system. Will not hire again.

Jay did a complete A/C and Heating system installation. He finished in one day and also installed a free thermostat. Friendly and great service.

I called for repair and automatically told coil is dirty and wires are incorrectly installed so I need a new system. Felt they would rather sell a new unit than admit he didnt know how to fix the problem. No volt meters or tools to check unit. Annoyed I spent money to be told to spend more.

Always great, friendly service and honest about how much parts would cost or what was and wasnt needed. We trust Jay and would highly recommend him.

Super Friendly. Great Price even after hours. Thank you.

Did a great job in a timely manner ....i would refer anyone else to this company

Jay is very professional, get thing my AC fixed less than half an hour.

Thank you Justo for coming out and taking care of our AC issues in such a timely and professional manner. Dont hesitate to call Cool Cat A/C, Heating and Remodeling. Justo accessed the problem and took care of it. Thank you so much for your dedication.Lali Cavender

Jay is great at what he does and knows everything about HVAC. I am small business owner and dentist in South Austin and our AC unit went out in one of our buildings. Fortunately, it wasnt the middle of summer so we were not too affected but had it not been for Jay we would have not been able to get it fixed so quickly. Jay and his crew came in and replaced our unit efficiently and quickly. He was friendly, knowledgeable, efficient, reasonable and beat the quote from another HVAC company! When these things happen, they are usually not cheap, Jay took good care of us and he will be our HVAC guy in the future!