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Orkin
4333 Papermill Dr NW, Knoxville, TN 37909, United States
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Orkin

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Ta
Review №1

The Orkin Inspector, Thomas was very friendly, personable and very knowledgeable. He made us feel comfortable and eased my anxiety. He was patient and listened to me as well as answered all my questions. I will use him again if there is a need.

Ma
Review №2

I compared prices and Orkin is a bargain! Our tech. Sheldon, called to say hed arrive at 4P, and was very punctual! He took the time to ask questions to assure the proper treatment! He sprayed inside and outside and laid down bait. I recommend Orkin!

Me
Review №3

They do a great job getting rid of bugs& then keeping them gone for an affordable price. We pay $45 a month. They treat the inside& outside of ur home& if u have an issue come up all u gotta do is call them& tell them& theyll come back out to take care of it for u.

Pa
Review №4

Our technician is thorough, friendly and caring.I know any issue that arises,he will handle!

Da
Review №5

Clayton did a great job. He called me when he arrived and waited for me when I was 5 minutes away. He clearly explained what he was doing doing, and informed me what I should do. He was very friendly and professional. Terrific job!

Ti
Review №6

Their professionalism was impressive. They fully explained to us what to expect - that is; they informed us as to their actions even before their having arrived at our home - then, once at our home, the inspectors went quite in depth as to what their next moves we’re going to be (first: a meticulous inspection of property to determine square footage of areas they would be responsible for -secondly: a careful search for evidences of rodents or any matter left behind by any other creatures - and thirdly: a very thorough accounting for what was found and what would be required to resolve any undesirable findings. Once Clayton arrived (the actual technician tasked with servicing the required needs to make our property rodent and pesky-pest free) he likewise presented his observations and actions he would be carrying out in order to further contribute to making our home better sanitized. Lastly, when presented with the overall cost for services required and maintained, all agents were very informative and answered all of our questions. We look forward to having Orkin, and the staff we have thus been privy to meet, service our home. Thank you for all of your efforts this far on our behalf. Tim and Joan A.

Br
Review №7

Super friendly on the phone when I called initially. Set up a quick appointment, technician was on time, professional and very friendly. Took care of the problem and was very thorough.

Je
Review №8

Always easy to work with. Very consistent and timely. Precessional workers who make the process simple and non stressful

Ta
Review №9

First off the man who came and did her inspection was great and professional. I had someone come out to do an assessment at my mother in-laws residence on 7-28-2021 for bedbugs and when I called the day before the man on the phone who got all my information because I was the one paying for it for her because she’s disabled and on a fixed income he told me it doesn’t matter how many rooms had the infestation it was how bad it was. That there wasn’t a set price for anything, that they went by how much was there he told me anywhere from $129.-$1700. and when the inspector got there told her that policy says that its $600 a room so one of your workers is telling people wrong and it needs to be corrected.

Ni
Review №10

Consistent folks. Everyone Ive met is professional and friendly.

St
Review №11

Service man was prompt and called ahead. Very personable and professional, thorough inspection and explanation. I will use their service for treatment.

au
Review №12

Originally I gave 5 stars. They scheduled my inspection the same day I called, an the gentleman was very nice an did a great job. After inspection we discussed treatment an he said they would call to schedule treatment. This was on 6/30, it is now 7/22 an I haven’t heard anything. So I wasted $95 for the inspection an had to go a different route to get the problem takin care of. If I run into any other problems I won’t be calling Orkin to fix it.

Li
Review №13

Came in very polite got his job done locked gates l was pleased

Lu
Review №14

Very responsive, helpful and explained everything very well... would definitely recommend!

Ka
Review №15

Weve been using Orkin for several years and have always been impressed, but just had a standout experience with Skylar. Thank you so much for investigating our ant issue and working hard to make sure we were taken care of, Skylar!

Ka
Review №16

My Orkin guy is the best! He is quick to respond when I need something, and he listens to my feedback and ideas about what is important for my home. When I posed a challenge to the options available, he researched and sourced a nontraditional option for my pest control need—which required a lot of his time! This is the level of service I’m happy to pay for! Always on time, respectful, and communicative. 👌🏽

As
Review №17

Very friendly and efficient. Would highly recommend.

A-
Review №18

Does not do semi truck bed bugs

Te
Review №19

Very professional and educated. Was able to answer all of my questions and provide solutions

Mi
Review №20

The man is very nice and considerate. I hope you got rid of the bees

Su
Review №21

Will not harm your birds,dogs, or cats.This company is professional Great Value and quality.Will definitely use Orkin again for sure.

Br
Review №22

One of the best companies that I have ever used they are very professional do exactly what they say the very courteous

Br
Review №23

Great professional service and great quality.

Ca
Review №24

Service person was professional, on time, knowledgeable and efficient. Always does a great job. Got rid of a stubborn flock of lady bugs after many trips but they are finally gone.

As
Review №25

The man showed up in a timely manner. Extremely respectful. Took time to answer all my questions. Beyond happy with the services performed today!

Sa
Review №26

Jeremy The Orkin pest control tech that cane to my home was awesome!! Very professional and covered all my needs that I was concerned about!! I feel at Peace now . Thank you Orkin Pest Control and Tech Jeremy!!

Do
Review №27

Orkin always does a great job. Technician Chris is competent, friendly, on time and goes the extra mile if necessary. Could not rate service any higher!

Ma
Review №28

Dustin was on time and very efficient as always!

Ma
Review №29

I am very happy with Orkin and my Technician. He is awesome. He has taken care of my ant and spider problems. Always thorough, professional and friendly.

Jo
Review №30

We live in an older house so sometimes, the occasional critter might crawl through - but not after we got with Orkin. Very professional customer service reps and technicians, do the job exactly as described and show up exactly when they say they will. Even one time when they sprayed around the house and we saw a lot of ants the next day, they immediately sent someone out at no additional cost and took care of it. We’ll continue to use them for preventative maintenance.

De
Review №31

Very friendly but they didn’t spray certain areas I got told that they would spray and I asked if they would treat furniture said they would but didn’t it was a different guy though who came the second time so I should have communicated better. I have an unknown problem at the moment hopefully it will be solved and then I will see how things go later to be able to give 5 stars

Sh
Review №32

Its that time of the year for spiders to come creeping into our home. I do not like spiders but Josh, with Orkin, has taken care of that problem thank goodness!

Jo
Review №33

Technician was on time and worked extremely efficiently and was done in short order. Great work for a good price.

Ro
Review №34

My technician, Josh, was well prepared and a good listener. So far, so good!

Ro
Review №35

On time, careful, and considerate.Communicated well.

Ka
Review №36

Very professional and very thorough. Good value.

Ja
Review №37

Dustin is always professional, efficient and thorough. :)

Em
Review №38

Today my technician was Janelle. She is very professional, addressed the issue with mice in the basement, and sprayed inside and outside the house. She educates people on how rodents and insects behave. Great job!

An
Review №39

He was very nice, through and honest, I would use him again to come out, I trust him

He
Review №40

We were invaded by the common house fly. Although Orkin couldnt find the source of the flies, they helped us narrow it down to a few places and gave us some home remedy options for making those spaces less desirable.They also treated with baited poisons that are safe around my cats and kids to kill the existing flies.They plan to come back in a month and I am feeling confident about our prospects for eliminating this problem.

A
Review №41

Clayton is the best..professional and super job

Li
Review №42

Completely satisfied with Tech..He was very professional, knowledgeable, polite, friendly

ra
Review №43

I’m so glad I went with the company. Very responsive, they get back to me with same day or next day service and always willing to go above and beyond when they are here! Would definitely recommend.

Th
Review №44

Both the service technician and office staff are courteous, responsive and efficient. Ive been very pleased with the level of service. No more bugs!

Ka
Review №45

The technician was very professional and respectful. The whole process was simy and easy!

ce
Review №46

They were knowledgeable and efficient. Completed the work in a timely manner and were courteous and pleasant.

Ti
Review №47

Thorough inspection and application of productNo more ants near the house!

Mi
Review №48

I was pleased with my service. Hopefully the spiders will go back to the woods.

Da
Review №49

The Orkin inspection team was courteous, professional and answered all of my questions once the annual terminte and moisture inspection was complete. I was very satisfied with the technicans and will contiue to use Orkin services.

Am
Review №50

Used ORKIN for a Gnat issue I am having. The guy was very kind and Thorough. Made sure to take care of all issues.

Ju
Review №51

We called airlines because of their professional reputation. We were not disappointed. Someone was able to come over the same day as our initial call (which was a weekend) and treat our entire home. They were courteous, respectful of our home and professional. They explained the treatment process and answered my endless stream of questions. I would HIGHLY recommend Orkin to any of my friends or family.

Tr
Review №52

Technician is always on time, courteous, respectful and very efficient. He is covid compliant and remains so throughout his visit. And the mice appear to be gone. Or nearly gone.

ja
Review №53

Guys did a good job Thanks!

*M
Review №54

Our worker wasnt even working in our area but choose to drive out to help us today because the actual person couldnt make it, he was very thorough and helpful! They provide affordable treatments and the guy we had was GREAT! AND VERY FRIENDLY! HIGHLY RECOMMEND, I ONLY WISH I COULD READ OUR WORKERS SIGNATURE SO I COULD PROVIDE GOOD FEEDBACK FOR HIM PERSONALLY ANYWAY THANKS ORKIN!😁HAPPY CUSTOMER HERE!

Ju
Review №55

The men were very professional and did a great job

Ca
Review №56

Tech called to verify that inspection was convenient, questioned about access to the crawl space and basement, and did a thorough job of inspecting.

Co
Review №57

Always thorough and friendly. After a year of treatment, we no longer find cockroaches in or around our house.

Je
Review №58

The gentleman who came out to perform the service was very polite, friendly, and professional. He also wore a mask and distanced due to COVID-19, which I appreciated greatly. I would recommend to anyone looking for pest control services. Thank you for all that you do to keep us safe!

Ph
Review №59

Guy was very friendly and was professional. He was very polite when I asked to get certain areas. Over all, there’s been massive improvement!!

Ra
Review №60

Always very courteous and have not had an issue since they started treatment

Je
Review №61

Very friendly and talked about everything he was going to do in his service.

Ke
Review №62

Clayton with Orkin always take great care of us!

Bi
Review №63

Great Service - Great People - Great Value

Ti
Review №64

The man who came out was really professional but also friendly. He answered all of my questions and more. He was really easy going and helpful. He done his job well and more that I felt he didnt have to do but it was much appreciated. Their prices are very reasonable and affordable. They go above and beyond to take care of your pest problems. Would definitely recommend Orkin to anyone needing help taking care of pest.

Pa
Review №65

He was right on time. Very professional. Did inspection. Asked questions and performed first service. I am looking forward to no more ants or other crawlies.

Ka
Review №66

Very professional! Always in a mask at my door adhering to covid protocols. Very efficient.

Ba
Review №67

It is so much better now, not hardly any bugs here. It’s been 6 months since he started and it was bad at first and now we hardly ever see one so thank you so much mr bug man😊

Ri
Review №68

They was very nice and made me feel comfortable and he done an excellent job

Ne
Review №69

They were very professional, courteous, and very knowledgeable. Fully explained everything he would be doing that day and how the pests would gradually disappear in the coming weeks. Wonderful technician. Orkin will continue to protect my home in the future.

Be
Review №70

Very professional and explained everythin well. I wad told on the phone that my cost would be 41.00 per treatment every other month and was surprised to know I would be charged 41.00 each month. Didnt like that.

A
Review №71

Orkin is a good company if you live in a neighborhood where houses are close but not for the country life. We have a lot of wasps and we were required to find the nests and then call Orkin to come and get rid of it. That was hard to do when you have a daughter severely allergic to wasps and Orkin would not look for any nests or anything until we told them to. We never had a set time for them to come out, it was at their convenience, not ours.

Je
Review №72

I have been an Orkin customer for well over 20 years. Our “Orkin guy” Dustin has serviced our home for a very long time! He has been excellent! Is very prompt, accomadating and respectful!

Ki
Review №73

Very professional and great experience, calling to setup a treatment Monday.

Sa
Review №74

Although Orkin is a bit more pricey than other pest control services—if you end up having a pest control issue, the money is WELL spent. The customer service is excellent. After my home flooded this year, we started seeing black window spiders in the garage (needless to say I freaked out). We had an technician, Josh, who was EXCELLENT. He took the time to explain why the spiders were coming into our home, the steps we needed to take to prevent the spiders, and then kept coming back out every month to spray until they were gone! He set glue traps for us, and removed the old ones. He made sure that we knew the spray would not hurt our (beloved) cat, and did not laugh at us once (although I was close to tears!)! Thank you Orkin and Josh! (Also Jeremy who continued to do follow up customer service calls to make sure we were being taken care of) The Knoxville branch is great:)

As
Review №75

The technician was on time. He was very detailed with his inspection and he treated our home with respect. Great company and will definitely be using them for years to come!

Ca
Review №76

They have been great.

Sh
Review №77

Too early to tell. 2 visits both for about 10 minutes. Still having problems. I called and they are coming back on the 29th of December. Ill update more when I see a improvement. So far not recommended.

Ja
Review №78

The technician was on time and notified me when they were on the way. He was very informative and really nice! He was very thorough in spraying, can’t wait to be rid of these ants forever!

Ka
Review №79

This was our first time ever using pest control services and I am very pleased with Orkin. From the first phone call until the end of the service visit, everyone was so knowledgeable and professional. Great tech visit as well!

Da
Review №80

The guys were great, friendly and professional. They explained everything and we booked an appointment before they left. I would highly recommend Orkin

K.
Review №81

The Orkin representatives are always helpful, patient, and provide excellent customer care each time I call to discuss my account. The field reps are equally efficient and they too consistently provide the absolute best customer service possible. Additionally, they have always been punctual and professional when servicing my home. I highly recommend Orkin because they truly are the best in the business!

Wi
Review №82

Today we had Clayton Williams come by with Orkin. This guy was super knowledgeable and helped us coordinate a game plan to treat pests in our home. I look forward to seeing him next month!

Pa
Review №83

The guy who comes and sprays my house has always been super friendly, respectful, and does a great job. They try their hardest to satisfy their customers

Br
Review №84

The guy that comes out is the BEST in my book.He is always very polite and professional. I wouldnt have anyone else to come to my home.

Aj
Review №85

We had a great experience with our Orkin specialist, John. He was knowledgeable, listened to our concerns, and seemed thorough with his check of our home. He was friendly with our three year old that was interested in having a visitor and made sure we understood each step of his process. There’s plenty of pest control businesses to choose from, but we will be choosing to do business with Orkin from now on just because of John’s caring attitude.

Le
Review №86

Our service man, Rick, has always been professional and courteous and knowledgeable. He does a great job and knows our house now and very efficient. Thanks

Ja
Review №87

Called got a quote and service call. Orkin offered a reasonable price and treatment plan and came out the same day! Very satisfied with my experience.

Pa
Review №88

Our service tech is very polite and professional. He listens to my requests and helps me understand the process to treat.

Cr
Review №89

Did an excellent job.

Ir
Review №90

The guy that came is great, he’s polite and answered all me questions. I will recommend him to anyone. Thank you!

Mi
Review №91

The exterminator was a little early! Rick was very nice and very personable and professional! Talked about the process and procedures that need to take place. Recommend this company to others, if you need any pest control services!

Mi
Review №92

Always does a great job!

Cr
Review №93

Very nice an thorough . On time

k
Review №94

Orkin has always answered our questions succinctly and effectively. The techs arrive on time and are polite and industrious. Since weve used the service, we have not been disappointed. Two thumbs up!

Ch
Review №95

My Orkin man is new to me the last few visits and I have forgotten his name. However he does a good efficient job. I was his final visit for the day and he insisted on clearing the snow he saw onmy front steps as a courtesy after our conversation. As I am 90 years old and live alone, clearing those steps was a great kindness!

Ki
Review №96

Our technician Brian is professional and wonderful. He always lets us know when he is coming and explains everything he is doing at our home. He is always willing to answer any questions we have. I am very satisfied with our service .

Sh
Review №97

The Orkin Tech is always friendly and knowledgeable. They always update me as to when they will be here. If I need anything between scheduled visits, I never get charged for it. Orkin is the best deal around for monthly pest control!

De
Review №98

Service person was kind, friendly and listened to why I was upset with the 2 guys that did the attic. And understood why I was still upset over having mice still in the house. He is supposed to have someone come out and recheck the problem.

Ja
Review №99

Wonderful service as usual.

LA
Review №100

Always courteous service, on time technician, makes us aware of any concerns noted and asks if our pets are secure so no one slips outside by mistake. Several years of service at this home, very pleased.COVID UPDATE: exceptionally pleased with the additional precautions taken during this time of the pandemic to keep us safe and bug free!

Information
16 Photos
100 Comments
4.7 Rating
  • Address:4333 Papermill Dr NW, Knoxville, TN 37909, United States
  • Site:https://orkin.com/locations/tennessee-tn/knoxville?utm_source=local&utm_medium=local&utm_campaign=LCL0100
  • Phone:+1 865-999-7583
Categories
  • Pest control service
Working hours
  • Monday:6am–12am
  • Tuesday:6am–12am
  • Wednesday:6am–12am
  • Thursday:6am–12am
  • Friday:6am–12am
  • Saturday:6am–12am
  • Sunday:6am–12am
Service options
  • Online estimates:Yes
Health and safety
  • Staff required to disinfect surfaces between visits:Yes
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