Great service. Great price. Great people. I couldnt asked for better! My jetta lost power steering after a critter chewed up some wiring. I was able to have it towed to MF, get it repaired, pay over the phone and pick up the vehicle that evening. I highly recommended this shop for all VW needs! They are top notch!

These guys are right on top of everything. They were quick and very helpful when they noticed a coolant leakage. Wes took me through everything to look for and told me to call if/when there are further issues. Also gave me an estimate for future repair (water pump) so I can plan. A great help!

Very professional. APR tune done quickly. They even topped off fluids and all tires were filled properly. Will definitely use them over Harper.

Once again I needed help with my 2005 VW Phaeton and once again I turned to MF Auto. They are the best in Knoxville, at least in my experience, with older imports. Thank you for your quick turn-around and helping me replace a strut on my car!

MF Auto was great, I had a VW with electrical issues, these guys were great, diagnosed and repaired it, gave it a w-once over and I had it back running better than ever.

I recently had MF work on my 2004 Audi. They have a good reputation in Knoxville when it comes to VWs, Audis, and Porsches. I was not disappointed. They are very professional, very knowledgeable, and very personable. I absolutely will use their services again in the future.

The COVID precautions being taken were nice to see and it was even nicer that the Service Manager, Wes, was willing to sit outside and answer all my questions about general maintenance and things to look for during my vehicles life. Highly recommend MF Auto for any German car needs!

Very knowledgeable and friendly staff, highly recommend going to MF Autos over the dealers for my Audi.

Professional. It is nice to know there are still reputable car mechanics out there. Their hourly price is a little high but you get what you pay for.

A little expensive, but I do not mind at all paying good money for excellent work. they are very professional, they know what they are doing. there is no guess work they do not charge their customers anything unless their customers okays it first. Overall five star I would definitely go back

Prices are reasonable and the service is stellar. Wes has been fixing up my car for a while now and he is as kind as he is skilled. I wish Id have found this place sooner.

Every service provided by MF Auto has always been top notch and affordable. I wouldn’t think to take my VW to any other place to have work done. The professionalism and thoroughness is second to none. Highly recommend using MF Auto for all services needed.

Ive dealt with MF Auto quite a bit and all my experience has been top notch. Now they are quite a busy operation so you be aware of that and have some patience. Theyve struggled to call me back at times, however I again understood that they are busy and they were always available when I would call. One of the cars they got running for me was a VERY problematic CISe fuel system drive 1989 MK2 Jetta. It took forever because it was a project car and needed some special attention. Well what do you know, the 1.8 16v was incredible after it was all done. It was so much fun to drive, however I gave up on the car and sold it to buy another car which I bought from MF Auto. I will even say that I bet they stayed after when their shift was over to work on my mk2 Jetta.Now I recently bought a car from them to replace my mk2 Jetta. I purchased a VW Passat Wagon which I absolutely love. They have not only replaced a good 2000 dollars worth of parts before they sold it to me (maintenance), they offered a warranty, and have been making sure that everything is right on the car. There was an issue with my headlight wiring and they purchased two new headlight harnesses for me and put them in for me. There was also an issue with the axle that was put in before they sold it to me. The axle turned out to be bad from the factory and they immediately bought me a new one and installed it also.Now, car repairs are expensive and Id say MF Auto at times can be expensive just like any other ASE certified mechanical shop / Auto sales shop / Parts dealer and REVO software etc dealers. However, with MF Auto you get whats called ENTHUSIASTS. People who care about nice VW, Audi, and Porsches as well as vehicles in general. Am I biased? Yes I am very biased towards people who know what they are doing and do good work.Matt Ford has tons of knowledge and hires good people. He might own the place but Ive seen him multiple times wrenching on the cars.Awesome people. Weve bought 3 cars from them in the last 5 years.

Very pleased with the whole experience the finished product is awesome and looks great the staff was super friendly and knowledgeable will definitely be back/ update went back to MF auto and got the pops and bangs flash added car is stage 2 and sounds good

So I went to M&F auto and Jude was outside right away to help me with the vehicle I was wanting to get! He’s very professional and helped me find the car I wanted. I highly recommend anyone to go and stop by if they’re looking to get a car ask for Jude!

Very helpful and informative, great communication and very competitive pricing

Our 2013 VW Touareg TDI Developed a terrible oil leak. We were scared to death that it could be an oil pan gasket or even worse a main seal leak. Wes was optimistic from the start and said that the TDI diesel is very reliable and usually does not have oil leaks. We brought it in and within several hours Wes called... it was a drain plug gasket that was over tightened from a previous oil change at an oil change shop. Its only supposed to be 22 ft lbs. They probably cranked it down and flattened the gasket. The MF team cleaned all the oil from the lower engine block, confirmed the drain plug threading was clean and not damages, installed a new plug gasket and its now fixed. THANK GOD! This could have been an easy scam from any shady shop and WES was HONEST and PROFESSIONAL. So glad we finally found MF AUTO... Will use them for now on. Period.

Best dang ol place ever i tell ya what

MF Auto does great work! Great advice too!

These guys went the extra mile for me. I was not the easiest customer, yet they made me exceptionally happy. Amazing knowledge, stellar customer service and detailed work on my 15 Golf TDI. The suspension package and other items performed make me smile every time I drive! The pic is me right after picking it up!

Reasonable and honest. I highly recommend.

MF Auto is the only shop I trust to touch my TDi vehicles. Making a reservation is great. The maintenance they do for my current TDi Passat is quick and gone correctly. I have never had any issues on repairs. I highly recommend MF Auto for automotive repairs and maintenance..

I did a lot of research finding a shop I could trust with my CC. I settled on MF after calling in and discussing what I wanted, and their staff has been extremely patient, knowledgeable, and understanding of my budget. I drove from Murfreesboro (3.5 hours) to see them and couldnt be happier. The next day I had a co-worker immediately look them up for a tune on his A6 based my experience.Work done at MF:-APR stage 1-Lowered

Hard to find a wrench you can trust, these guys earn it hands down.

As much as I wanted to give a 5 star rating I simply was unable to do so. I had MF replace the engine in my A4 with one they sold to me. As soon as I got the car back, it was smoking from the block - I brought it to them and they informed me that the engine needed the seals replaced on the cam shaft and that until that was fixed it would continue to leak oil and that oil would drip onto the manifold and smoke like crazy! This fix would cost at least $1500! When I asked why they would sell me an engine that needed so much additional work, without letting me know it needed said work, I got no answer other than to say theyd give me a 10% discount on the additional work. The staff are really nice and the place is cool, but unfortunately, I am not convinced that I didnt get totally screwed on the deal!

We purchased a used Volkswagen from these guys and we had the most wonderful experience. We came on a Saturday when the service department was closed and since we had traveled from Asheville we really wanted to take the car home the same day even though it had issues that needed fixing. They said we could bring the car back another time after purchasing it. I was worried because there are so many shady car dealers out there but they stuck true to their word and completed everything that was promised weeks after our car purchase. We were very impressed and would highly recommend them. We got a great price on our car and they obviously make honesty and integrity a high priority in their business. Highly recommend.

Wes and the MF Auto team are great to deal with. The are thoroughly knowledgeable in auto repair and offer numerous options to fit your repair needs and your wallets needs. Super professional and completely courteous. Highest praise to Wes & the MF Auto team!

I only found out about MF Auto this week when a friend recommended them, but when I scheduled a service, it was obvious they were familiar with my car (2004 Audi TT) which is more than I can say for most other shops. When I went to pick it back up, I got a thorough explanation of the problems they found with the car, and what I needed to have done. The bill was also slightly less than the estimate I had gotten over the phone, which is always nice. This is why I give them 5 stars.

Purchased a Audi A6.

The only place to take a VW New Beetle that no one else can work on. Great staff and service.

One of the things that I think makes M F Auto especially great is their commitment to helping you triage problems with your vehicle and prioritize repairs (rather than insisting that everything amiss needs to be replaced immediately). I have a 2006 Volvo that Im quite attached to, and its always a toss-up as to whether its worth pouring more money into a 14-year-old car with ~180K miles. The gentlemen at MF Auto have helped me keep it running within my budget. Such a relief to find someone so skilled and trustworthy to work on Volvos!

Wes and the fellas at MF are pros. Definitely the best place for VW service in Knoxville. Hands down. Always honest.

Wes and the guys do a great job. I have an older Audi and they spent hours trying to track down a problem. They were totally honest and said they just couldnt find the problem. No Charge.Outstanding. I will be using them for all my car repair needs!

Wes and everyone does an amazing job!!! I have an old VW van, and no matter what the issue they always work hard to find the solutions to fix it. I always know it’s in good hands with them and trust that it will be fixed the right way.

Awesome experience! Fair pricing. Excellent customer service and honesty. Thx MF Auto!

Great service. Really nice folks. I think we can trust them to do good work and take care of our VW.

MF auto is absolute top notch! Very fast and very professional with service. Wes was very informative and kept me up to speed on everything they did. Brought my car in to have a couple issues squared away and they let me know about another leak I had and cleaned up some wiring for me. Would gladly recommend this shop to anyone!

Really appreciate this place, clean and friendly! Top notch service with a smile. No more expensive than getting service somewhere else, and less than half the price of Audi dealership! Will always use MF auto from now on, thanks Wes! And good job guys on the most comfy waiting area ever!

Ive called twice now to get information on a car Im having trouble with, they were not only very helpful and friendly both times, but also did not pressure me at all. Considering some of the experiences Ive had with other shops I would highly consider doing business with them in the future.

These guys are totally legit. They have worked on all my Audis. Complete professionals. Built up my SQ5. Pretty sure fastest in Knoxville. Come at me bro!!

Matt Ford and his band of VW warriors are living a dream. They get to earn a living doing something they’d probably do for nothing. They know the answer to your question about anything VW/ Audi related.Quick, courteous and if your a frequent visitor, you’ll see many of the same faces over and over.Especially during these crazy times of late, MF is essential to all that’s VW.

The team at MF has always taken good care of my 86 Vanagon. I just took it in last week because the power steering had gone out. I was preparing myself for the worst. But when they found that the belt had simply slipped off, they didnt try to trick me into paying for some expensive repair, they just got me fixed up and back on the road again. Very trustworthy guys!

As always, fast, courteous and knowledgeable. Finished work on time and on budget. If you have a Porsche, Audi or Volkswagen, these are the pros to take it to. I will never take my German bred babies anywhere else. Thanks again gents!

Since buying a VW a few years ago and now an owner of an Audi, MF is really the only place that I feel has a real love and deep knowledge of these cars. I also know they arent going to tell me false information about what repair my car needs, just to make an extra buck. They are car enthusiasts themselves and they give you the advice as if it were their own. Knoxville is lucky to have a place like this!

Bought a car off Ebay that MF Automotive listed. Ive been driving the car for 2 months now. Car was better than I expected. They were very honest in the description of the car and very accommodating with me picking the car up. They obviously care about the customer and it shows. Great company to deal with,You will not be disappointed. Cheers!

I’ve been going to MF for years. They’re super nice & they are dependable!

Very unprofessional, called multiple time asking about a distributor i was looking for and finally spoke with the parts manager and was told they would look and call me back asap and that my number was at the top of his list to call. well that was a week ago still no callback. if they say they sell parts and do repairs they should do both not just repairs. I was going to send the car to them to be repaired if i could not get it to run myself but now I believe I will look for another vw shop .

Excellent first experience with them. Very friendly and helpful. They did what I asked and I had no feeling they were trying to encourage me to do more.

Great honest service and friendly people. Wes is wonderful.

Bought my Volkswagen Passat almost four years ago at MF Auto. Been a reliable vehicle that I love to drive. Excellent service up front from Wes and Josh. Top quality care from oil changes, tires and body work from a minor crash couple years ago. These guys are top notch! Thanks for your good work and next level MF Auto team Matt Ford!

Very satisfied with work they are knowledgeable on VWs

Ive had work done on my Audi A4 here a couple of times and the guys are super easy to deal with. They always call and keep you updated and get everything done in a reasonable amount of time. Really great shop with nice guys.

Major repair for my VW Jetta. They make the decision to repair this an easy one. Standing behind the service and confident they will help you. This is what I call class A service. Great staff and always willing to talk me through the steps and the decision to repair the car. Would recommend them any day of the week to anyone who wants honest hard working service shop. Thanks to everyone at MF Auto for.making this an experience I will carry to the next customer I recommend you to.

Stop here after my vacation in Gatlinburg on the way home. Got my jetta a malone dsg tune great friendly people highly recommend

This is a very bad garage. Their charge are very expensive. Service attitude is also very bad. When the customer asks for a price reduction . They immediately charge Parlking for $40 a day or they would auction my car . Use a fake smile when you pay . When you find that they are damaging the instrument inside the car. They are totally irresponsible . And one customers to add money immediately . A tire is locked and repairs cost $1150 . And like them selves hospital charges . If someone is going to repair the car here I advise you to go to the original factory . He’s just a former VW worker

This was my first service completed at MF Auto. They were quick to get my car in and complete the repair. Wes was super friendly and explained the problem in a way I could understand it and make an informed decision about the repair. The estimate for the repair was spot on with no surprise fees or costs. I inquired about routine maintenance while there and the price was great for that as well. Ill be bringing my Jetta back for all future service. The friendly staff and reasonable prices are worth the drive. Dealer quality work without the dealer price!

MF Automotive has been taking care of my VW Beetle for several years. The staff is top notch and the work is as well. The prices are reasonable. It is a really good experience dealing with MF Automotive. I am very happy with their work. They get me in and out as fast as they can. I rate them outstanding!

Very pleased with the service. Great to work with and they kept their word. Wes( At front counter was great)

Just purchased an RS4 from them and couldnt be happier. Being that I purchased the car before seeing it since I live in another state, Matt disclosed everything and the car was exactly what I expected. Matt also picked me up from the airport, walked me around the car, and answered all my question. Car had no mechanical issues and made it through my 500 mile drive home without an issue. One of the best car buying experiences I have ever had and I have had many.

I been putting off getting my car fixed but end up being told about this place by dean auto. Checked out their reviews and tryed them out. So happy I did. My car drives better then when I first got it and its hard to find someone to work on Audis! I will be going back to them to get my window buttons fixed.they are friendly and explain things before doing it which was great.!!

When I recently purchased my first diesel car, a VW Sportwagen, from MF Auto, I was very impressed by the great deal, and by the owner, Matt Ford. Matt was very personable and helpful. He went above and beyond to answer my questions, and explained everything in detail. Then he even delivered the car to my house.It was important to me to buy a car from the same place where I can rely on future service. So buying a good car from MF Auto, that specializes in VWs, was the right fit. And when I stopped by MF Auto afterwards, I spoke to Wes in the Service Dept, and he was very helpful too.Im very glad I found the right car at the right place. I highly recommend MF Auto for their car sales and service.

Thought I was buying a good car but turns out to be a money pit. Was told it had one owner and never had been wrecked. Since then I have put nearly $5,000 into it. Had to take it to the service department multiple times within the first couple months after I purchased it. At this point, I feel like I have had to replace the whole car. BEWARE... DO NOT GO HERE.

Much cheaper than the dealership and just as high, if not higher, quality of work. I was quoted $1000+ for a service from the dealer and ended up paying almost half that at MF Auto. They were done with my car exactly when they told me and the service was excellent. The only problem I had was convincing Wes that pepperonis are great on spaghetti.

As yucky as it is when your car is broken... MF made me feel so much better. A special thanks to Wes for always keeping me informed and always make me feel at ease. They have a customer for life

Always a pleasure! The staff is courteous and their expertise is beyond comparison!

Our Passion Is Your Guarantee is the motto at MF Automotive and believe me they truly run a business according to these words. They are knowledgeable, courteous, and professional in taking care of our cars and this alone earns them 5 stars. They really take their time and provide individualized attention. But the bottom line is this--we all have certain people we know and trust for certain services in life. Im talking about the kind of professional services we PAY for like a physician, accountant, or lawyer. At MF Auto you can feel confident adding VW/Audi Specialist to that list. The people at MF Auto are my personal automotive technicians--I trust our cars to no one else.

These guys took care of the stalling issue on my 1986 Golf Diesel. They helped to pinpoint the problems and to save me money in every way they could. And my car was only in their shop for one day. Honest. Friendly. Fair. Integral. These are the traits that make a good business. I would recommend them to anyone with a Euro-import.

Great people. Matt the owner is awesome guy and very knowledgeable

Great shop, really know their stuff. If you’ve got a VW, don’t bother taking it anywhere else...this is the shop for you. They are very fair and ethical...I’d recommend them to anyone.

I called in this morning to get my clutch fixed. A piece broke last night and my sisters wedding is this weekend 3 hours away. I talked to two, very polite, gentlemen, Mike and Wes. They took me in immediately, fixed my car at a reasonable price and even made me coffee while I waited. Super friendly, super nice and very accommodating. Would definitely recommend anyone with a German made car to come here. Ive been screwed over by multiple mechanics but Im very happy I called these guys.Also, I have never EVER written a good or bad review EVER. Hopefully that gives you an idea of how great these guys are.

Great service and a very knowledgeable team. Overall it was a very good experience.

My wife and I were on vacation in the Smokies when the A/C stopped working on my v10 Tourareg. I saw the very positive reviews for MF Automotive and took my vehicle there. They were wonderful - everything and more that others say. They could have ripped me off. I wasnt local and was desperate to get it repaired (we were pulling an RV and it was 94 degrees!). Wes, the service manager, is fantastic. I got the impression that he actually wanted to get it right. I highly recommend them if you want to know you are in good hands. Thanks, guys.

These guys are THE BEST! Save yourself time and a whole lot of money compared to the dealer and dont go anywhere else.

They were up front and honest about what my vehicle needed, and what could wait. And they didnt try to up-sell me anything. They are a tad expensive, however I can stomach paying a little more for quality work from an honest mechanics shop which is exactly what I think I was getting at MF Auto. I will be a return customer for sure!

Great managers. Fair prices. Some snacks in the waiting room would be awesome if youre there for a few hours lol.....I will only take my Audi there for repairs....

My first experience with them was great. I had taken my car to Volkswagen for a recall and sputtering issue. Volkswagen fixed the crankshaft sensor, did an oil change, and of course the recalls. Drove my car 280 miles and noticed oil pooring from the bottom. Thinking it was probably the oil plug we returned to Volkswagen and they took us back to show us the rear main seal was leaking. We were livid because they also took pictures of the dip stick showing 3 courts over and “that would not make the seal blow,” so they wouldn’t repair it. Saved the money up and dropped at mf. They called to inform us that it really wasn’t the rear main seal and it was the oil coolant seals to the transmission. Much much cheaper job and the transmission didn’t have to be dropped for this repair. They could’ve got one over on us because we were shown that it was the rear main seal. Because oil was leaking down on the seal so it looked like it was the seal. They were awesome at MF and I will only be taking my Passat, and Audi to MF Auto from here on out. I highly recommend this place, there service was outstanding.

Great service, thoughtful, smart, and customer oriented. What more could you ask for?!

MS has serviced my VW Jetta TDi since the second oil change. They are knowledgeable, professional, friendly, and very accommodating. Plus, they are very cost-effective!

Wes was very helpful, will come back.

Wes and Josh were extremely helpful and courteous from the minute I walked in the door. Timing belt service on my 2012 Jetta was affordable and they even provided a loaner vehicle at no extra charge while mine was being fixed. I will definitely be using MF Auto for all of my future VW needs and repairs!

Ive had several car repairs done on my Jetta and have been very satisfied; oils changes as well. Nice people! I recommend highly!

Very knowledgeable and friendly staff. Waiting area is very nice and comfortable.

They took great care of me and my car. I have a VW and I felt like everyone was knowledgeable about my car as well as willing to take care of me and all of my questions.

I really appreciate everyone at MF Auto. Both Wes and Josh did a great job of keeping informed of the repairs and the repairs were very well performed.

I love this place! Highly professional and super knowledge about Audi’s.

Went here to get my apr stage 1 done in my Audi a6 andwas great to talk to like minded individuals the work was performed flawlessly and quickly comfortable waiting area wifi available Ill definitely return

Outstanding. Had the parts I needed. Friendly and knowledgeable staff. If you have a VW these are the folks you want working on it.

The Guys at MF took great care of me and my car. When another repair shop could not definitively diagnose the isssue I had it towed to MF. With in a few hours they had it diagnosed and the parts ordered. Their prices are fair and service is top notch. They obviously care about their reputation and their customers are valued. They wwill be the only ones to touch my car from now on.

MF has serviced my VWs and Audi since around 1998. They have done it all for me, and never steered me wrong. The advice is spot on, even if they dont do the work. If my wife or daughter are ever out of town with a car problem, I hope they are lucky enough to find Matts long lost brother driving the wrecker.

Great Experience with MF, Matt is very professional and very well experience when it comes to european car. Also Wes is very well customer oriented. Will buy my next porsche from them again

Love Love Love MF Auto! Recommend to everyone, but especially to single females who are afraid of being taken advantage of.

Extremely knowledgeable, helpful and pleasant. Highly recommend.

Good times and good service!

Took my car in for an alignment and a strange noise that my car was occasionally making. Everyone was super nice while checking in and going over everything that they would be doing while I was there. The waiting area was very comfortable and clean unlike most shops you take your car to. Thru out the process they left me know where they were with everything and once everything was complete they went over everything with me in detail and had no issues answering questions that I had about what they had found. Upon checking out I had asked for a price on an oil change for future maintenance and they gave me a quote with itemized breakdown of everything for that. Never once did I feel like they were taking advantage of the fact that I was a female just to make more money off me as other shops have and will do! My husband has also called a few times to ask questions about things with the car and they have gone above and beyond to answer questions and don’t bs things when you ask. We will definitely be taking our VW here from here on out!!!

Very experienced and professional VW/Audi shop!

Very knowledgeable and friendly staff, I will recommend this shop to my friends and family.

Sold me a car stating it would only need tires brakes and fluids. Ended up needing all of those things as well as a clutch, flywheel, pressure plate, clutch master slave cylinder, catalytic converter, oil filter housing, rear main seal, has three major leaks from valve covers, bad front axle and destroyed PCV ducting. Completely dishonest. My suggestion to everyone is run. Some people it might work out for but do you really want to roll the dice like I did and lose!? Dont make the same mistake I did.

Best shop in town if you have a VW or Audi. Knowledgeable, friendly, fast. Performance upgrades, general repair or enhancements.I tried another euopean import shop and learned first hand the difference.I wont take my vehicle anywhere else from now on. Ever!

These guys found exactly what the problem was with my 2004 VW Pheaton and saved me a couple of thousand dollars i would have paid if i had taken it to a different shop. Thanks Guys for the Great Service!

If you have a VW, take it here. These guys know what theyre doing, and they arent in the business of cheating you out of money, unlike a dealer. Theyre prompt, professional, and efficient.