This is a great auto shop for your mercedes. I have a 2002 c230k and they did an excellent job fixing her up. The only downfall is they are a bit pricey but you get what you pay for. This will definitely be my main shop for now on.

They were on time. And the waiting room was clean and nice. I most likely will not return, as I did not feel that there was not a good level of trust built. They may have done everything that they claimed, but, I do have doubts, because I didnt feel a high level of trust. Felt like a lot was hidden.

Excellent customer service, amazing quality, and trustworthy service, as always.Trust these guys for all your Benz repairs. You will not be sorry.

Great people excellent customer service expert technicians.

I love this repair shop!! My Sclass needed a new battery and oil change. I am thrilled with the prices, and these guys know about how to treat their customers!!! The quality of work was well done. Thanks Bearden Benz!!

Very professional. The BEST service. Very easy to schedule service. Highly recommend!

These guys were awesome. Super knowledgeable and polite, and their price is about half of a dealership. Job done without any problems. They even replaced a small light in my car that had gone out without me telling them to, and they did it free of charge! Good guys, I recommend.

The folks at Bearden Benz keep my 1998 E320 going!With each planned service, they identify and prioritize items to be aware of. With unplanned service, they provide an honest assessment and repair.

Awesome experience! Thanks Ryland!

Bearden Benz has been reliable and fair in pricing in keeping our SUV going strong!

Great service, great people. Very efficient work and attention to detail. I am a permanent customer going forward.

Recently purchased a 2010 E Class 350 (impulse buy 😩). Immediately called Bearden Benz to make sure I didn’t purchase a lemon. They were EXTREMELY helpful, knowledgeable and more importantly I felt like I could trust them. Received the Flex B Service and a thorough report of what to take care of next. All in all, I’m extremely happy with my purchase and will only take my car, Lil Baby, to Bearden Benz while it’s in my possession.

Bearden Benz Repair!?? More like BEST BENZ REPAIR EVER! These are the nicest and most honest guys out there, I feel like they treat my car better than I treat it myself. Definitely will be coming back soon.

I thought my car was not possibly fixable until I decided to stop in this place and ask about what might could happen. The owner helped me feel better about the repairs and affordable at that,compared to other places, Sure enough a week later I brought it back and they had done some major repairs including but not limited to -oil leak,coolant leak,transmission leak and electrical issue in my ignition switch. I am so happy to have gotten it back running very smooth and like new. I most definitely recommend this place for your Mercedes Needs. :)

So courteous and professional. They really llive what they do. Ryan is awesome

Took my car in after only owning it for 2 days. These guys are honest hardworking money saving mechanics. They offered to give me options for some aftermarket parts if I wanted. However all parts put on were genuine and they gave me a heads up on expenses before doing the work,now take in mind sometimes parts have to be installed to find the issue at least with other shops Ive been too. These guys are always busy but will take a moment when nessecary to explain the current issues. Friendly and fast service with reasonable prices. Definitely cheaper than the stealership. Just call them..try them out. They saved me alot of time and money.

Thank you again. They got fixed our Benz R class next day. Outstanding

Good independent MB service shop. Hourly labor rate in very very high at $178.00 an hour. Other shops are closer to $100/hr.

I couldn’t have one of these vehicles without the help of Bearden Benz to maintain it.

Hands down the absolute best Mercedes mechanic in Knoxville or the surrounding area. Honest, knowledgeable, and reasonably priced I have taken more then 5 cars to them and never had to bring any of them back because something wasnt done right the first time. If you own a Mercedes this is the only place to take it. I just wished he worked on other makes too lol.

Made an appointment and took my car in, they got me right in and my car fixed quick, friendly staff, highly recommend this highly trained staff !!! *****

Great service. Reasonable prices. Convenient. I wish they worked on Volvos.

I most highly recommend Erik and Bearden Benz. We have taken several of our Mercedes there for excellent service over the years and have never been disappointed. Their honesty and integrity are refreshing this day and time.

Poor service from these people. They promised to install radio and speakers and did not do the job. I then had to pay the full amount and they refused to discuss. They do not know what they are doing. Very disappointed! They dont pick up the phone or return calls. I would look for another place to take your Mercedes, I wish that I had! Another lady waiting had taken her Mercedes back to them 3 times for a power seat issue. She was upset as well. Stay away!

Service is very quick and friendly at a fair price which is great when you have a 16 year old Benz!

Cracked my dash. Never did anything about it

Fast, professional, courteous service, without double talk or circles! Fine people! I will use them for anything that the Mercedes might need!

They know why they get one star

Eric and his team really know these cars. I do a lot of stuff myself but they are the only people I trust for the things I dont know how to do. Highly recommended

Great place for Mercedes work!

These guys were given a second chance after being complete jerks to my wife the first time we brought 1 of our 2 Mercedes cars to be serviced there. I told them about the problem about being rude and inconsiderate to my wife upon a scheduled maintenance visit on my vehicle. Today my wife has another issue with her car, they then make the issue worse and then after realizing what they had done, they simply told her they had no time and good luck then WALKED AWAY with no proposed solution at all. Unbelievable!!! F-

Owner is super nice! Fixed my car, gave me a ride, and cleaned my wheels. Definitely recommend this place for benz repairs!

Honest and very Competent!

Amazing service