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CubeSmart Self Storage
1004 N Hoagland Blvd, Kissimmee, FL 34741, United States
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CubeSmart Self Storage

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Oc
Review №1

Hillary was great and knowledgeable. We was able to rent a parking space and set up auto payment very quickly in and out. Great customer service..

Yi
Review №2

They’re amazing!!!! Incredible service! Thank you Carohely!!! youre Incredible! I really appreciate all your support!!! Best customer service ever!

da
Review №3

Cleaning areas/ good customer service/very professional/convenient hrs.

Gl
Review №4

Hillary its amazing. Great customer service. The service was wonderful Definitely I recommend that location and the employees.

Ru
Review №5

Thanks Hillary for your great customer service! Shes very helpful and knowledgeable. Att Oversize Crane Service LLC

Gu
Review №6

Ive always had a great service, grade 1000

De
Review №7

Service was great. Carohely helped us from start to finish. Got us in the right storage building, we needed. She was so polite and helpful!

ki
Review №8

Caro is an amazing rep. One of the kindest ladies period. Thanks for all your help!!!!

Ga
Review №9

Amazing customer service, Carohely went above, and beyond to make us feel comfortable to make our move more easy, convenient location, Clean, keep the good work

me
Review №10

Carohely was amazing today! Always super friendly. Thanks for the great service!

Ch
Review №11

Caro was so amazing . She was very efficient and knowledgeable . Very sweet and pleasant. Thank you so much 🥰

Ma
Review №12

Very courteous knowledgable and professional. I recommend to anyone to rent .

Na
Review №13

Great service Carohely knows all very professional. And the place is very well organized

Su
Review №14

Great service. Keep up the good work. Thanks Caro & Hillary!

Mi
Review №15

Very professional staff. Caro very friendly.

Ne
Review №16

Amazing and super helpful staff. Anytime I need an extra space there always more than willing to help and if you ever there loading or unloading your unit you can count on the Office Manager Hillary to always check up on you and even bring your water on those hot Florida days.

Re
Review №17

Great service, they have an amazing team, carohely gave me the best possible care and I was satisfied, I will be back soon.

Ge
Review №18

Great service!!Thank you Carohely for your patience and help with all my question.5 star to y’all staff

Ed
Review №19

Caro Bruzco is the best.. Great customer service, very helpful and friendly.. Thank you so much

Da
Review №20

Just rented my unit today and I tell you one thing this General Manager name Carohely Bruzco was perfect. She maid me feel comfortable, and knew what she was doing. And because of her making me feel comfortable thats what made purchased my unit. Shes cool and she makes you laugh. This is a cool place I like it. ...And no issues ..the process is smooth. And thats because of ms. Bruzco.

Ga
Review №21

Hillary amazing service, very helpful, on point with the information, super great amenities would recommend 10/10 if you need help and get what you pay for she the person to go to!!

Sa
Review №22

Wonderful customer service and a very clean facility, can’t beat that! Thank you Carohely for your help, you made my time there easy and quick!

Vi
Review №23

Just got a unit here. Great place. Looks very secure and clean. Staff is very friendly and accommodating. The manager Hillary is very informative and customer service is a perfect 10. I will definitely be referring my friends to this location.

Jo
Review №24

She is really friendly!

Am
Review №25

Great Service and Friendly Staff

Na
Review №26

I had the opportunity of doing business in different locations but so far this one is the best.The property is always clean, Hillary Castillo and Cindy Grove (the office staff) are amazing!!!!I honestly don’t see myself doing business with nobody else!

Ma
Review №27

You never expect good attention from this places! But this location for sure sets the difference. Carohely was amazing she gave me the best service! Do not hesitate to ask for her! Totally recommended! 👍🏻🔝

wi
Review №28

Great location of this storage facility

To
Review №29

The local is clean and has excellent prices. Hillary helped me with everything I needed and is a very friendly person.

Ri
Review №30

One of the best storage facilities that I have ever been to. Caro the store manager is amazing and was able to accommodate me. Even went the extra mile to help us, I would recommend this location to anyone looking for a friendly storage facility. Will do business again

Sh
Review №31

Quick and easy contactless check in and check out experience, unit was well clean, no bugs, overall great experience

CT
Review №32

CAROHELY BRUZCO IS AMAZING, SO HELPFUL AND KIND.. I RECOMMEND THIS LOCATION TO EVERYONE.. 10 STARS IF I COULD

Ja
Review №33

Great customer service . friendly. Great price

Ca
Review №34

Old.. Dark at nite and run down.The entrance door is making noise now for months!!

Au
Review №35

Very nice

Ca
Review №36

Great customer servicePolite staffQuick response to all inquiries

Ve
Review №37

CubeSmart manager was very nice with the service because of Hillary and Caro I will recommended other people to the CubeSmart storage.Venise CharlesCustomer at CubeSmart storage

Zo
Review №38

The service was good, never had a problem whith the unit, always was treated with respect and if I had any problem they will help, thanks for everything

Je
Review №39

This place is not worthy the money, the boards inside the storage along the door are rotten. The latch to the door doesnt close very well. There isnt much upkeep put into it.

Ra
Review №40

This is a great location. Staff is very competent and knows her stuff. Thank you for helping us out like you did. Have to say Carohely is an amazing person, I recommend speaking with her.

bl
Review №41

I’m Fritz Dieujuste cubesmart customers I have very good experience there .Hillary and Caro was very great with the serviceVery good service keep it upFritz DieujusteCustomer

Ch
Review №42

Awesome Service!!Fernando was very helpful with me upgrading to a bigger unit after our apartment building caught fire earlier this May. Grateful to have a guy like that to make things happen. So thanks you sir for the help and understanding. Recommend to get a unit here.

Ge
Review №43

My husband and I received great customer service from Carohely, she was kind and super helpful when assessing our needs for a space to rent. I would highly recommend this place based on the staff.

fr
Review №44

My experience started by booking a parking space online that was very easy. Fernando then contacted me by phone to confirm my booking. Upon arrival I was greeted by Fernando who was very friendly and accommodating. He processed my lease quickly and escorted me to my parking spot. Everything was completed promptly. A very satisfying experience and as a result I have recommended a friend to park his trailer there as well.

Gr
Review №45

Everyone was courteous and straightforward. And the lease Arrangements were up front and easy to understand. Thanks again Fernando Reyes and Hillary

Ka
Review №46

Caro is the best!!! Highly recommend this place

De
Review №47

Katherine is amazing. We were having the move from HELL and she made the transition from home to storage easy. She is truly sincere in her efforts to go above and beyond for her customers (who she treats like family). From the moment that I met her, she made me feel welcomed. Her excellent customer service is a rarity. She is a true GEM and I could not thank her enough for the service that she provided for me and my family.

Ta
Review №48

Rented storage based entirely off the reviews others left of the manager. HE WILL TAKE GREAT CARE OF YOU, although his hands are sometimes tied by corporate. I looked at lots of storage options, all of them seemed to be part of some large conglomerate. Cube Smart I thought was a better deal than Uhaul, the call center did a better job with my needs, and the manager offered extended access - which was huge. I told him what I needed and he delivered. The first month was half off, the corporate sign was offering a free month... but not on any units... only on vehicle parking. Thats the kinda stuff he couldnt do much about. You call the location and get the call center and get transferred. Would prefer to deal with the storage manager Fernando, who will give you a direct messaging line, again, dont care for the corporate call center and bloated overhead, but he makes it all work. The on site staff is amazing to deal with. He was always willing to make my needs a top priority. Even though they are not independently owned and operated, they are ran as if they were a family owned business by Fernando and Catherine. They truly go out of their way to earn and keep your business.

PA
Review №49

On March 2, 2017, I had a big situation with the leasing office of Heron Lake Apt about having all residents patio need to be clear of cardboard boxes, etc. So I found this place online with a reasonable price nearby my apt. I met this friendly staff, Fernando at the office of CubeSmart. He totally help me to get thing setup and ready so I got started right away! Excellent customer service!

Go
Review №50

Customer service is great. No difficulty getting the unit and prices are reasonable.

Mi
Review №51

Great customer service!! Mark was very friendly and welcoming!

Ti
Review №52

Recently, I needed short term storage. This location came up as a preferred site and it worked well being nearby to my truck rental. When I asked to change my reservation to a larger size space, there was no problem. Very helpful and informed staff. Clean, convenient, and excellent drive up accessibility to the storage space. Also, secure gated access early and late. Highly recommended.

Va
Review №53

Fernando & Catherine called me after making my reservation to welcome me to Cube Smart. They wanted to make sure I knew they were available for any questions I may have had and to see if they could be of any help with our move in. The check in process was very quick and seamless. Unfortunately, the access code given at check in did not work upon us moving in to the unit, but Catherine quickly resolved the issue and hopefully the problem is solved. The facility seems to be very secure and having someone on site is a big plus. Overall very happy so far!Just turned in my unit...great service again from staff...Great experience!

Mi
Review №54

A true nightmare: let me begin by saying we got a storage unit late November 2018, we moved out of state, about a month later we see our electronic payment had not been posted, I called and was instructed to give a copy of my bank statement and I did showing it had been made, then I get a late charge showing on my account, the bimbo manager kept telling me oh Ill get it took care of; we show up in April of 2019 and our code wouldnt work to get in and they had a lock on our unit, I call the district manager who was helpful, any way I would not do business with this company again

Ji
Review №55

I see at least one staff member reviewed their own facility, how is that possible? His review is praising the staff, of course he THINKS they are great. Truth be told high pressure sales tactics & DECEITFUL ways only get you so far!!!!

St
Review №56

My husband went in to inquire about renting a unit. The woman on duty was mad that she had ordered food and he walked in as she was going to go pick it up. He gave her an opportunity to leave to pick it up and hed come back. She insisted on staying. Througout his visit she was extremely rude and disrespectfule time to him. To add insult to injury she was trying to make his sign up for all the upgrades as if it was mandatory. The units were dirty and unkept. We definitely will never rent from here. We took our business to morning star and couldnt be happier with the service,unit, price and cleanliness.

Al
Review №57

Fernando is excellent! He has excellent customer service skills and always goes above and beyond for his customers!. He is always more than willing to speak to me and address any questions, problems or concerns I may have. If you are looking for a great and affordable storage company CubeSmart is the way to go!!

Ca
Review №58

Card B!Was very helpful and knowledge!Great customer service!Location was clean 😀

Ra
Review №59

I decided to use the cube storage in this location, because of the positive reviews of manager Fernando. And i am relieved he lived up to his excellent reviews, he was very friendly and made the whole process very easy. thank you Fernando.

Mi
Review №60

Fernando and his lovely wife could not have been more accommodating. Their attention to detail and explanation of all the details were outstanding. I would recommend their facility to anyone wanting exceptional servive.

Ka
Review №61

Ive been a customer for awhile now. The staff here are awesome! Treat me like family. The facility is clean and convenient. Would definitely recommend this place to friends and family.

kr
Review №62

Called several locations to parkmy boat around Orlando for a couple of days. After several expensive quotes, Cubesmart allowed men to park my boat for up to 30 days for free plus a $25 admin fee. The staff was extremely friendly, polite and accommodating. Awesome experience!

Ba
Review №63

I had to wait for sometimes since he was busy and alone, but after that everything went fast and easy.He was very nice and professional.

Li
Review №64

Great service! Very friendly employees. Facilities are kept clean. My family and I have been storing with this storage before it was cubesmart and let me tell you its been a huge change. Highly recommended. Awesome prices.

Aa
Review №65

Kept my RV here for 5 months with no issue, place is run down but that’s ok. Problem is I took my RV on a camping trip, day I left I get a voicemail asking if I still needed the parking space. I called back the same day, no one answered so I left a message that I was camping and still needed the space. Tried to call again the next day still no answer. Came back and my spot had been given away to someone else. No trust in this location. Moved my RV to personal mini storage.

Bi
Review №66

After giving notice that we would leave our credit card was charged for a full month. Many requests for a refund of the overpayment were fobbed off or ignored. Do not deal with these crooks.

Ro
Review №67

GREAT experience. Everyone has awesome customer service expertise . Very clean facility. You are informed of every detail you need to know. I will recommend to everyone

Hu
Review №68

The representative was very responsible and detailed.

Ga
Review №69

Great service, awesome people, with cube smart i left 100% satisfied from beginning to end thank you cube smart you guys rock!!!!

ju
Review №70

Great service

AN
Review №71

The best attention !

Do
Review №72

Katherine and Fernando were extremely helpful. Katherine made the process seamless. I would definitely recommend this facility.I hope all CubeSmart facilities are managed this way.

Ma
Review №73

Fernando was so friendly & helpful! He explained everything clearly and made the process so easy! Ill definitely recommend this place to all my friends & family. Great customer service!

Ba
Review №74

Fantastic service I will always use CubeSmart they are great people to work with. Francisco is amazing.

Sa
Review №75

I researched several places to store all our worldly possessions and saw this cubesmart had great reviews and decided to give them a try. So glad I did, they were great right from the start. From the minute we walked in the door Katherine was very helpful and informed us of everything we needed to know to get us all set. She showed us the different options and sizes to choose from. Very helpful and friendly staff. Would highly recommend this cubesmart.p

Ka
Review №76

Fernando Reyes took great care of us. He was very thorough and gave us amaizing service. I recommend this place. I would give it 10 stars if I could!!!

Ar
Review №77

First time using the CubeSmart rental company.. I received excellent customer service from Fernando as he was very courteous and prompt getting me registered in a 8x10 unit.I would say the price is reasonable, since I got that first month free deal too..... yippeeeeee

Ka
Review №78

What a fantastic employee Fernando is he is very professional made you feel very important that you rented with them. I was very impressed and would highly recommend this facility. Excellent employee

ch
Review №79

All I can say it was the personnel running the place that made it a good experience. He was very helpful and was willing to spend as much time as needed to assist me. Plus my location was perfect.

Ge
Review №80

Fernando and his team are some of the best. Very knowledgeable and professional. Id rent again without hesitation. Thanks guys!

HU
Review №81

This people is great. Excellent customer service.They are always ready to help you and improve their service.Thanks guysHudson Tenant at 1006

Sa
Review №82

Good customer service, easy to manage

To
Review №83

The staff was very helpful and curtious. Very good experience!

Va
Review №84

The staff was extremely friendly and helpful. Very personable and conscious of my budget giving me the best value for my money.

Ju
Review №85

Best and cheapest storage around. Staff is great always lookin out for me. Never had a problem for the two years Ive been here!

Ma
Review №86

They had a price by internet and when I got there was almost double price, I did a reservation online, they sent me a email it read the price I should expecting to paid the firts paid and when I went there I has to pay almost $50 over that payment, I got to take it because I have already the truck outside with all the stuff I needed to storage.

Ke
Review №87

They were very helpful with making sure that all of my needs were met. Fernando was very understanding, patient and professional.

Lo
Review №88

Fernando and Katherine are amazing,they are courteous and friendly. Accommodations are incredible and as a US Army Veteran they really make me feel special and the prices are great.

To
Review №89

Very clean. Caro is very nice and helpful.

RO
Review №90

Old run down looks like there is a meth lab in every other unit whent there to help buddy get some things out gate broke we had to use the manual override to release it I mean if you want to make meth or sell black market good this is the spot

Pa
Review №91

Youre very happy with customer service. The facilities is always maintained clean . The staff makes you feel like family come and rent from CubeSmart

Pe
Review №92

Average storage unit. Nothing really great about it.

Jo
Review №93

This is one of the best place to store all your valuables the site manager very kind and helpful and well go to extra hundred miles to make you smile

Fr
Review №94

Carol y Hillary great service are fantastic

Ka
Review №95

Great service!!! They are so sweet and helpful and they know their customers by name and keep you updated on anything that happens and Fernando is really cute too lol

Ed
Review №96

Great customer service. Fernando is the site manager. Highly recommend.

Fe
Review №97

The level of service you receive is excellent! They make you feel like family not just another customer!

Ka
Review №98

I have used other storage companys but this is by far the best one in the area. Always helpful. The staff is great. Place is well kept always clean. I have been in this location gor over 7 years.

ka
Review №99

The team was great. They know storage. I would recommend cubesmart to anyone that needs storage.

Am
Review №100

This is a storage place and is the cheapest rent to keep your furniture safe. They have good customer service.

Information
28 Photos
100 Comments
4.6 Rating
  • Address:1004 N Hoagland Blvd, Kissimmee, FL 34741, United States
  • Site:https://cubesmart.com/florida-self-storage/kissimmee-self-storage/3236.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 407-933-0000
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:11am–3pm
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