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Orlando Towing Specialist
Kissimmee, FL 34744, United States
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Orlando Towing Specialist

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Le
Review №1

Orlando Towing was so quick and accommodating. Jessica who picked up my car was very nice and professional and had great communication keeping me informed on her location. The process was easy and I would definitely use their services again.

Ca
Review №2

They moved a 28ft 5th wheeler RV for me. The driver did a great job getting RV in its lot. The Office staff was kind, professional and very helpful. They even caught a overpayment mistake that I made and contacted me right away concerning it. Jessica at the office refunded it back to me and text me the paperwork reflecting it. She explained that it takes a couple business days. I would recommend this business to others and I gave them 5 stars and believe they earned everyone. Thank you Orlando Towing Specialist!

Se
Review №3

Used these folks in January and they were very pleasant to deal with. Prompt professional service via the phone. The lady that came to do the tow was quick to arrive and very nice, helpful, sympathetic. $70 for a few miles - fair enough honestly as I needed it and it was around 6:30pm when others were closed.

Lo
Review №4

After being left by another company for an hour and a 1/2 only not to show. We called Orlando Towing company and they sent a tow truck within 10 minutes to our location. Having health issues I cannot put into words how appreciative we were.. We will definitely recommend O.T.S. to all our family and friends. Awesome experience 👏.

Pa
Review №5

I highly recommend this towing service!! Out of all of the 24hr towing services Orlando Towing Services is the only one that answered the call at 1am. Thank you!! The gentleman that answered the phone was very honest and professional. He was very understanding about the situation that my son had gotten himself into. They were super fast too! 20 minutes after the call I received a text telling me they have the car. It was delivered and placed right in my driveway.

Vo
Review №6

Experience with this company was superb from beginning to end. Considering how inconvenient it was to be broken down on the side of the road,I got a great Customer service on initial call, and prompt on arrival time that the operator mention. When tow driver arrived he was presentable and most importantly very careful with my baby(motorcycle). I would/ and do recommend to whom ever needs a tow.Sincerely,Satisfied Customer

Ou
Review №7

Jessica was very professional, with great smile on her face very, this is the second time she assisted us, Always great service.Definitely we will use it again if we need one

Bi
Review №8

Great people who deliver an outstanding service. Be safe out there...

Am
Review №9

They charged 3 times as much as I paid another company from the same location. RIP OFF WARNING!**Response:First of all, I did not attack your business. However, your direct attack on me, based on my opinion shows your lack of professionalism. It’s now on display for all to read. You’ve reiterated my point. Thank you.I simply told of my experience, and warned other consumers that your cost was MUCH higher than other companies in the area. I had the same service performed for more than $100 less than what you quoted me. To me, that is indicative of a RIP OFF. I stand by what I said.Also, for context, I HAVE BEEN A SMALL BUSINESS OWNER. My success came from treating my customers fairly, and with respect. I kept costs as low as possible while never compromising my quality. Take notes.

tr
Review №10

Was stuck on the side of the road for 2.5 hrs with aaa well known membership firm waiting for a tow. While on hold, I called OTS from my other phone. 20 minutes later, my car was on a flatbed headed for the mechanic with Errol who I found to be quiet helpful and respectful. I ve got their card in my wallet and I think I may have aaa hard time renewing my membership. Thanks guys, you really were effortless. People, one call handled everything. online payment, fast recovery, pleasant drivers!Will use again.

ch
Review №11

Excellent service. Appreciate the late night pick up was fast and the time was accurate. The driver was polite and well mannered. Would use this towing service again and recommend to friends.

il
Review №12

Wow, what amazing service! It was such a pleasure working with the Tow Truck Specialist Omari. He was extremely professional and made me feel comfortable from beginning to end. I would definitely recommend this company 👍🏽

Br
Review №13

Jose was excellent, in my opinion most people that do his line of work always just be sluggish and don’t really wanna talk to anybody. But Jose took the time to conversate with me and ask me how my day was and all around he’s an amazing guy I’ll definitely recommend a family, or friend to check him out.

Be
Review №14

Excellent top notch service. I gave them a call when I needed to get my car towed and within 20 minutes the tow truck was there. I am very picky with my car and the driver treated my car like if it was his own. Within one hour, my problem was solved. A huge thank you to the team!

Jo
Review №15

Couldn’t have asked for a better experience. Jose came out and rescued us on I-4, in the middle of the night. Our vehicle was broken down IN A LANE! We were causing traffic to back up, and he came so quickly with his lights on and everything. Truly made us feel so much safer. I can’t describe how helpful and friendly he was. Thank you so much Josè, I’ll forever be grateful.

Im
Review №16

After my wife broke down and I couldnt get to her, I called orlando towing specialist, I was worried that shed be harrassed and taken advantage of like so many stories I had heard before about when a woman calls a tow truck, but to my surprise when she arrived home she had nothing but great things to say and was very happy when the tow truck arrived and there was another woman operating it. It was a great experience for us both and she felt at peace knowing that she got to ride alongside another woman. This is a company I would definitely recommend and use again, thank you Jessica, you are the best and we would surely call you the next time we are in need

Ly
Review №17

My sons car broke down and I found Orlando Towing Specialist. Very prompt and professional service, Jessica B was an efficent tow operator and pleasure to speak with in spite of the situation!

Ne
Review №18

Great service, Jose and the guys are great. I always hit him up whenever I need a tow! I highly recommend them!!

Ch
Review №19

Professional, on-time and definitely reasonably priced 👍🏿

co
Review №20

Jose is awesome. Equipment is awesome.. good run family business

Ro
Review №21

I use this tow service the driver was very helpful he put my vehicle in my driveway right at the garage doorThank you kindlyJose

Lu
Review №22

Had my Z towed to a shop for some repairs. It was towed quick and efficiently. 10/10.

Sa
Review №23

Great customer service. Fast service. Very professional.

An
Review №24

After having a rough night due to a car accident I ended everything with a safe tow/ride to my home. Had great conversations on the way back and the driver was very hospitable making sure I had enough hot air to stay warm from a cold night. Great experience and would strongly recommend to others in using them.

Ei
Review №25

This company is AMAZING. They came pretty fast, kept me updated the entire time and sent me pictures when it arrived at the destination.Customer service was beyond great -Jose was very polite! Also, I just wanted to express their honesty. There was a personal item left in the vehicle of great value and Jose was kind enough to return it. If you’re looking for a reliable company, please go with them. I promise you won’t be disappointed.

ma
Review №26

Excellent service! Im from out of town and I was terrified 2 have anyone touch my car and went online and found Orlando Towing specialist. Jose was very helpful from start to finish and very trustworthy! Everything about the process was very easy-going he even sent me photos of my car during the pickup and the drop off.

Di
Review №27

Excellent service, driver was on time and very friendly.

Tr
Review №28

Fantastic service from Michael. Didnt take all day to get to me, and even recommended shops to take my car to. Gave me the mechanics number and we stopped my car off. Definitely would recommend these guys again.

Ja
Review №29

Absolutely terrible service. Our vehicle was damaged while being towed. They refused to claim responsibility or compensate us even though they admitted that the damage occurred while the vehicle was in their possession. I would not recommend this towing service, if anything happens to your vehicle they will not compensate you. Rude and unprofessional.

Re
Review №30

We had one of the best experience with Orlando towing specialist tonight. They picked up the truck I hit and the people to take them home. The amazing men they are talked to them to see what happened and in that conversation figured out that the truck wasn’t broke and fixed the issue. They was happy😇 I Thank God for men that stand by values and standards.

ja
Review №31

I had an accident and was completely bent out of shape because i had JUST removed full coverage on my car and now it is a total lost. These guys were so helpful & patient. Picked me & my car up really quick. And there rates were reasonable, considering it was 3 AM. I will definitely recommend you to my friends & family.

No
Review №32

Thank you for ALL of your help guys. From start to finish you were very helpful. Fast, reliable & affordable. 👏🏼👏🏼👏🏼

TJ
Review №33

Great service and professionalism. Very knowledgeable in regards to mechanics in the area and was very helpful.

Na
Review №34

Wow great service and really nice guy. He dropped my vehicle off and offered to drop me home as well. Really awesome people

Nu
Review №35

Thank you guys Jose was great, fast, on time 🤟🤟🤟🤟

Dr
Review №36

In two words THE BEST text Jose for the job one hour later he sent Jessica who was very professional just like Jose photos taken Before and after the job then text it to my phone and again Thank YouDrew WarnockInterscape lawn service

Ch
Review №37

This is best towing company I have ever did business with. They were very punctial, picked up my car and delivered to my destination all in less than 20mins.I highly recommend them if you need quick professional service.😊

Wa
Review №38

Not once or twice but numerous Ive used them. I must say hands down theyre awesome. Honest, accurate, respectful, awesome, great customer service, reliable on time, and very helpful.

Ph
Review №39

Top of the line customer service!!! These gentlemen showed up in under an hour to pick up a stranded box truck. The price was much lower than the rest. This is my new towing company.

Fr
Review №40

They were trying to charge me $250 for transporting a car from Winter Park to Sanford. When I tried to negotiate the price the owner just told me try to find somebody else. I tried and I found somebody else for $150. Nice company very kind people.When I texted to Orlando Towing Co to cancel the service because of the price the owner was so rude and he said we dont do business with people like you, lose my number. I think it was a racist comment considering my accent.I just want to let you know this is not the people you can call when you are in needs because they will try to charge crazy prices at least it was my experience. Very negative experience. Hopefully they will to improve their manners in the future.

Jo
Review №41

It’s good to know that whenever you are stranded you can definitely count on Orlando Towing, I called and they where helping me within minutes. Great customer service, good prices, honest hard working ppl. Definitely will recommend to friends and families..

Je
Review №42

AMAZING! I called in the morning during a Hurricane watch and they showed up, EARLY! Very professional and treated my car with the utmost Care. Orlando Towing is now in my Address book if I ever need this type of service again!

Ca
Review №43

Very quick service for the lowest price!!! Will definitely use them again for future need thank you

Kn
Review №44

I got picked up today. 8:10 maybe. And only god can judge me was the tattoo. He was a great person amazing. Wise. An honestly I can say ill refer everyone to him. The business so thank you. And be blessed. Buenos Dias and good morningWhat’s poppin because we are all the same. An good people exist. That’s a rarity. So Thank you.

Ju
Review №45

Very fast, responsive, and professional. Would definitely call again if I need a tow!!!

Kw
Review №46

We needed our E30 towed; service was fast and easy. Good prices and really friendly staff. If we ever need a tow again. We will be using this one

So
Review №47

Everything was perfect!!! Thank you Frank. You’re a standup individual. 🙏👏👏

Yo
Review №48

This the best tow truck company you can ever use, he goes above and beyond your expectation. Last night had car issue at 11pm he was more interested in figuring out what’s wrong versus dropping car off to dealership and he help for 2hour diagnosing the issue. Which turned out to be as simple as a bad battery. 👍24hrs service call him anytime he’s there

Mo
Review №49

Service was excellent. Driver was on time and very professional. He made sure I was left in a safe and secured area while I waited on my ride.I would highly recommend

S2
Review №50

The first towing company ive had to call, and the last number ill ever have to look for. They had a truck out to pick up my car in 20 minutes. Handled my car with care and was super cool! My truck driver was Jose and he took his time to ask what my car trouble was and figured it was a simple fix and helped me get my car back up and running! Never had a company go so above and beyond!

Be
Review №51

Jose was on time and very helpful. Even hooked my trailer back up and helped me level it when we noticed the ground wasn’t level. I’ll use them again in the future.

De
Review №52

Fast service. Got to me in 25. Thank you.

Pt
Review №53

Guy was quick, and very nice. Great Service. Thanks!

Ir
Review №54

They came quick and helped me get the truck out the road. Manager Jose was very helpful.

El
Review №55

Orlando Towing was so fast and quick to help unlock my car. They are very professional and quick!! I reccomend them for anyone in need of a tow or help to unlock their vehicle!!!

Ob
Review №56

Very efficient and precise on timing. Price was a bit steep but it compensated with how fast and reliable the service was. 👍👍

Ge
Review №57

Fast service and great customer service experience and thank you 🙏🏻

Ja
Review №58

Definitely will use them again amazing customer service.

Ge
Review №59

My car decided to break down on me at a car wash and i needed a tow truck asap. Got to me under 30 mins. And suggested me a cheaper car repair shop then the one i was gonna go to . Thanks a lot

Li
Review №60

Great experience. Thank you.

No
Review №61

Very unprofessional. I had a problem with one of the drivers and the person in the office was very rude and hung up on me when I called.

Ch
Review №62

José was great. Thank you so much for getting there so quickly!

Ja
Review №63

When I woke up this morning... the last thing expected was to be writing a review about a towing company... but a broken down car and an actual pretty great experience later... here I am. Orlando Towing sent Jose my way and he made it out to me in about 20 minutes. We had a great conversation on the ride home. He made an unexpected situation actually pretty good. Im not hoping this happens again... but Im glad Jose was there.

De
Review №64

Awesome customer service: polite, friendly, courteous!

Co
Review №65

Great service, the only ones that answered the phone. Omari came in clutch with great response and timing !!!

Ni
Review №66

Great service and kudos to Jose (operations manager). Jose was very professional and was very experienced and knowledgable. He went above and beyond to help me out when I was in need.

Ch
Review №67

I want to say thank you to Jose, For coming to help me, and doing it at an affordable price, with great customer service thank you very much

Fr
Review №68

I had to use this company twice and I was pleasantly surprised on both occasions. The price was fair the service was great but it was on my second interaction with them that I was just blown away. Jose was the driver and he could’ve just towed my car to the dealership without offering any additional assistance but he took the time to run a diagnostic gave me some good tips and suggestions that ended up saving me a bunch of money. If you’re ever in need of help I would definitely recommend Orlando Towing specialist to friends and family.

Gr
Review №69

Called him to tow my daughters car. Prompt, polite, went above and beyond. Very satisfied.

Fr
Review №70

This company is amazing to you and your stressful situation. the gentleman was very helpful and willing to go above and beyond to fulfill your needs. very well priced. also, i wanted to mention, the people who have left bad reviews? i am more than sure it’s because of how stressful and overwhelming a situation like this may be. and as humans, we always want to blame everyone other than ourselves. i will definitely be recommending this company to anyone in need of their services.

Va
Review №71

José was a great help. Very fast and professional.

Lu
Review №72

One of the best experience with this dudes

Da
Review №73

Very professional definitely will use them again.

Lu
Review №74

Excellent customer service and very reasonable with pricing. I would definitely recommend this company.

He
Review №75

This guy is amazing!!! Helped me out when I was in a bind. Very reliable and helpful!!

lu
Review №76

This company was very fast, reliable, and affordable! I will definitely use them again for all my towing needs.

Ta
Review №77

I truly cant praise this company enough, if you ever need a tow for any situation, use them. We needed them to help up us move and they showed up and was able to move the car and back into the garage for us, then when we had an emergency when my car wouldnt start, I called and they showed up. They answer all the panicked phones calls with patience and kindness. There prices are perfectly reasonable and show up in good time.

JR
Review №78

Great business

Be
Review №79

Quick, dependable and helpful!

Ta
Review №80

Thank you for the quick response on my tow serviceDriver was very courteous and friendly. Cheaper than other inquiries I made.

ho
Review №81

Fast and reliable service. Best prices in town as well, highly recommended

Po
Review №82

Excellent customer service .Took care of me 👌🏽

Je
Review №83

Fast, Affordable, Courtious & Knowledgable. Would recommend. Thanks Michael.

Dr
Review №84

Grate service and quick Professional and good price highly recommend

Ra
Review №85

Very helpful and arrived in great time!

Sa
Review №86

Please dont waste your time with this company. He came already angry and aggressive- complaining he was looking for us for 30 mins. Well yeah we had an incident off the road in a remote area near the airport. We also had to wait 3 hrs in the FL humid heat while he was in an air conditioning truck. He was sent by our car insurance company, and we told him he can leave since he was having such an attitude about it. Instead, he hits my sisters leg with his tow truck so that he can hook the car up, even after we told him not to. He spoke to my mom with such disrespect and condescending way that had my blood boiling. On top of all of his unprofessionalism, he had a young girl in his truck. Why would you bring a kid to an incident scene & then have a huge angry tantrum with clients? He needs to understand that he wasnt doing us a favor. Hes getting paid to do a job he chose to do. Then towards the end he tried to talk to my sister with excuses to his behavior but doesnt apologize even when he knew he was in the wrong. Hopefully, other ppl wont have to deal with him & his company. I will also make a formal complaint with my insurance company.

jo
Review №87

Very fast service waited less then an hour very nice tow truck driver very reasonable price wise I would definitely call them again if my car was to break down again

Va
Review №88

Jose was very professional and friendly. Quick service made a very stressful situation less stressful thank you!

Br
Review №89

Great towing company

Br
Review №90

Very poor attitude and willingness to help. A gentlemen from their business gave me a call back after i called for a tow. I began to explain to him that the distance was 14 miles trying to get an estimate. He proceeds to interrupt me and ask what the damage was to my car . I said i just wanted an estimate and then with attitude he says depends, whats wrong with the car. I laughed and said wow great attitude and told him it was interior damage. The gentleman hung up on me. I understand that doing this everyday you must know the questions to ask, but patience is a virtue, and when youre operating a business you should use some manners and respect. If this was someone calling after getting in a horrible accident this man would have only brought more stress to their already bad day. Get some better customer service please.

Ch
Review №91

Professional service

Mi
Review №92

Excellent service.

cp
Review №93

Terrible customer service, the guy hung up on me and had a attitude when I call back.

Li
Review №94

Fast & Affordable!!!!

El
Review №95

Excellent service, very punctual, good service

Information
100 Photos
95 Comments
4.7 Rating
  • Address:Kissimmee, FL 34744, United States
  • Site:http://orlandotowingspecialist.com/
  • Phone:+1 407-538-4600
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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