We rented through Papa Scooters directly through our hotel. The price was better then anything I had seen and the scooter was in great condition. Highly recommend using them!
We enjoyed our scooter rental experience. Day 1 was a learning day. It was a bit difficult since neither of us are experienced and we rode double. Day 2 was much easier. I recommend this company. They made sure we knew what we were doing before letting us go.My recommendations #1 dont try to be in a hurry your first hour at least#2 check if you need a rain jacket or change of clothesThanks papa scooters.
The scooter was very slow and not made for two people riding. I selected βtwo people scooterβ at the time of booking and I have driven scooters in key west before.This particular scooter was very slow and was hardly going above 25mph.Please check the scooters before you pay in advance. We went up to the facility asking for a different scooter but the lady said they are all 50cc and they currently donβt have any scooters available to exchange. The scooter was having bad suspension which made the ride uncomfortable. It wasnβt our primary source hence we were fine but not satisfied with the service. Not happy with the ride speed, power and condition of scooter. I booked for 3 days and I would suggest other people make sure you get what you paid for. We got a low grade scooter and the amount was non-refundable. Everything else was good but the scooter was not worth the money we spent on it.Edit - Thanks for responding. I am not able to respond to the reply from owner hence editing original response here - The full refund for rest of the days were not coordinated or notified via email and at the time of delivery. I only read non-refundable if canceled within 24 hours of booking date. I have driven scooters in Key West before and this one particular scooter was very SLOW. We both were under 400lbs. I did notify the lady within half an hour of receiving the scooter by driving to the facility and asking for a replacement. I was notified all scooters are same and there was no availability. I didnβt wanted to cancel my scooter and see what was available elsewhere at a higher rate while I booked this before the weekend at my desired rate. If I have had cancelled, I would have been stranded with no scooter because the ride I had was slower than rest of the scooters around us. Thanks for the heads up on communication, I will book the scooter carefully next time.
Papaβs scooters is hands down the BEST place to rent from. Their customer service is immediate, professional, & punctual. Linda always handles any question or issue starting with the first phone call.The scooters are new & comfortable for two people.No need to shop around, this is by far the best place for your scooter needs while down in Key West. Iβll definitely be back again.Thanks for the great family experience Linda & the Papaβs Scooters crew!
Papa Scooters has great service! They delivered our scooter to the hotel. And picked it up at the end of our stay. The best way to get around Key West. Our tip.....Dont forget to park it in the shade it gets really hot down there and you dont want to have to sit on that seat after its been out in the sun. π
They have one of the best price in the area. They will deliver the scooter to you. Glad I did my research and also asked the staff where I was staying for their help and opinions. Thank you for the business and next time when back down key west. I will definitely use you guys again.
With a number of different options to choose from, We were thrilled to have rented from Papa Scooters. The scooters were perfect for our needs, and the service and support was spot on. Finally the price was very fair and matched the outstanding service (free delivery and pickup).
Great experience! They brought the scooters to our resort. The scooters were much higher quality than other rentals we saw around town. The price was the lowest that we found. Highly recommend!
10 STARS!!! The deliver and pick up to you! We called same day and was able to get some scooters. Everything ran great, they were very nice and helpful! 10/10 recommend! Donβt waste your time looking at other rental spots. Papas is the place to go!
My scooter got delivered to me and, and even picked up at the place of my choice. Staff is super friendly. And honest to god the cheapest per day in town, definitely the most convenient. Best way to get around town for two people by far. Thanks Papa!
Scooters were in good shape, problem free and made travel around Key West very easy. The pick up and drop off experience was outstanding as well. They arrived exactly as promised and made the whole transaction seamless. We will definitely use them for future trips.
Excellent! Would definitely recommend to anyone visiting Key West. They offer competitive pricing, with outstanding customer service. We stayed at Boydβs campground where they delivered and picked up our golf cart so we did not need to work out those details. Golf cart worked great, it wasnβt perfect (gas gauge didnβt work) but they told me in advance what to expect so there weβre no surprises.
The only place my family and friends rent scooters from when were in town. Great staff with up to date and well serviced scooters. They literally drop them off to you and pick them up at your house. You canβt beat the price either! This place will always get our business. Tell um the Mickman sent ya!
Great company! Fast and efficient. Dropped the scooter off to us where we were staying. We will definitely rent from them next time we are in town
We had a blast at the Perry hotel where we rented 2 scooters for the day from Papa Scooters and had the best time ever. It was my first time on a scooter and once I overcame my nervousness I was golden. Richard was so awesome and patient with us and very professional. Thank you so much for such an awesome experience. :)
My wife and I had a blast riding the scooters around Key West! They delivered the scooters to our hotel and picked them up. Very easy and convenient! Highly recommend!
Best pricing. Best service. Great scooters. They dropped them off and picked them up where we were stayingβ¦for free. I would definitely use them again and recommend them to others.
Just got our golf cart delivered. Tim and Rob were totally awesome!! Free delivery and great service.. Price was by far the best in the keys. They also pick it up when your done. Will definitely rent from them again when in key west.
Great experience! So convenient. They drop off at the hotel and give you simple instructions to get you going. Simply leave the keys at the hotel desk upon check-out and thats it. More time enjoying your vacation and less time worrying about rentals. Thank you!
We had rented a 6 seater for a friendβs trip to Key West. Cart was delivered to our condo at Stock Island on time. Used it for 4 days to get around to everywhere. They even let us drop the group of at the airport then meet for pickup of cart off property by airport. Would definitely used them again for cart rental.
We have been going to Key West yearly for several years. We have always used Papa Scooters.The mopeds are good and service has been great.They drop off and pick up where you are staying.You cant beat that. Its a fun experience using mopeds to get around.
Located on Stock Island beside Key West, this the best deal on rental scooters that we found. They didnt pop up on recent searches when looking for scooter rentals (and there are SEVERAL), but somehow we found them by accident and got the absolute best deal around, easily saving almost $100 for a weeks rental on two scooters, compared to the best deal we found otherwise. Some places were as much as $2-300 higher for a week. Rental is very simple and only takes a few minutes. You need to be 18+ and have a drivers license. The scooters are Wolf 50s, looked fairly new and in good shape, and run fantastic. Super easy to operate. If that doesnt impress you, get this....we were told when we finished with them, just leave the keys at our hotel desk and theyd come get them free of charge. This is unbeatable service on any level, and I highly recommend them.
One call and they delivered the scooter to our hotel and walked through an the controls etc. The scooter worked great, we had a blast driving it. Papa Scooters picked it up from the hotel when we left, easy, professional, we will use them when we come to Key West again.
Papa Scooters is great. Rented 2 years in a row and a great experience from reserving, delivery of the scooters, good operationally! Rent with confidence! Thanks Papa Scooters, see you next year!
They drop off wherever you want. When youre done, you leave it pretty much anywhere. Call them and let them know where. Couldnt be easier. Theyre great to rent from.
Papa Scooters was fantastic to deal with. They brought the scooter to me at my resort within 45 minutes of ordering. Explained everything I needed to know and when my time was up they came and got the scooter. Easy peasy!
Great way to explore Key West! Easy parking options and the tram at Papaβs made everything so easy. Thank you! See you next year!
Have rented scooters from Papas for a couple years now on our annual family vaca to KW. They have good scooters at reasonable prices, and the pick up and drop off is very convenient. Will definitely be using them again in the future.
We had the best time cruising on the golf cart. I definitely recommend renting from Papas! They were so helpful and friendly!!
Excellent service. They were able to accommodate us for a spur of the moment rental on July 4th! Delivered & picked up as well. Couldnt have been easier.
It couldnt have been better, Papa Scooters delivered a very nice scooter to our RV site we drove two-up all over Key West, enjoyed free parking and excellent access to everything. I will use them again it was well worth the reasonable cost
It was the right choice for us, and I would recommend Papa Scooters to anyone looking for a great deal and good service.
Great service and great scooters, with that added touch of βto your door deliveryβ. Didnβt have to go anyplace. They came to our hotel to drop them off and pick them up.
Great service. Drop and pick up at the hotel was a breeze. Would def use again!
Thanks Papa for providing us with a way of getting around to see Key West, prompt delivery full of gas ready to go π
Such an awesome company! So easy to work with and the scooters were so comfortable!
I reached out trying to rent a cart for a six seater and he responded right away asking when etc. then asked what Iβm staying at, I expressed I was vacationing in Marathon and will be for the day. Automatically came back with he cannot fulfill my request. I then asked if he had a 4 seater, never responded to me. It saddens me that I couldnβt rent from them because Iβm not at a hotel. Supposed if I lied about staying at a hotel I could have my request filled.
We booked our scooters while we were staying at Boydβs RV Resort and the Papa Scooters team was great. They delivered the scooters to us, gave us instructions on use and safety as a reminder and Key West scooter law regulations and where to park while out and about.
Beware. Took a couples trip to key west and rented some scooters from Papa Scooters. The scooters were great and the delivery guys were professional and friendly. Upon leaving we parked the scooters where they had indicated and returned the keys to the concierge. Three days later I received a call from a Papa Scooters representative accusing me that one of the scooters had been damaged. She was extremely rude and even alleged that I was lying. They stated that the scooter was knocked over and had damage to include missing a mirror and brake handle. Luckily, I took pictures (date/time stamped) of the scooters prior to turning them in, showing them properly parked and undamaged. Problem is that no one checks the scooters upon return and then they call several days later to state that you damaged the scooter. Make sure to document and have someone inspect the scooter prior to returning to avoid them making false allegations. Update: Scooter was parked where and exactly as directed by both Papa Scooters and resort staff. As depicted in the photograph all the rentals (bikes, scooters & golf carts) were parked in the designated area, to include a sign stating Golf Cart Parking. Please refer to the photo metadata embedded in the image file (aka, time/date stamp). Never assume, blame, insinuate or accuse without having all the facts. Communication is key and as you can see from the owners response, customer service needs improvement. Customers shouldnt have to be on the defensive.
Highly recommend! Rented from this company twice in our week stay in Key West. Was able to schedule and do everything online. They delivered and picked up the scooters from our condo and were very prompt. Scooters were of good quality. Will 100% use this company again in the future.
We stayed at Boyds campground me and my son had the double seat scooters for the whole week we were there. Papas is walking distance to boyds they delivered the scooters to us at campground both guys were great help and nice guys that delivered the scooters.The scooters were black with nice digital gauges with no advertising on them like other sooter rentals. Both of our scooters looked like we owned them. They were in great cond and ran solid the whole trip and we put alot of miles on them. Next time we are there without a doubt i will be getting scooters from Papas!.
Not only the best place to rent a scooter but also the best place to buy a used scooter from. Its family owned and theres a reason for the 4.9 star reviews they have here. My son will be buying his here also. Thanks Paul.
These guys were great! I will be renting from them again!
My husband and I decided last minute while traveling down the lower keys to experience key West on a moped. Best decision. Googled mopeds and Papas came up on stock island.Free parking. Staff wonderful. First time for my husbd on a moped. All good!!
They came to the rescue no one had no scooters left n they helped us they had 2 left that day. It was perfect had fun driving them around key west
GREAT experience!, Awesome people that made it simple and enjoyable.
Did a good and timely job of getting scooters to hotel.
Absolutely loved my moped rental! Itβs Super convenient! You call, tell em how many days you need and boom theyβll drop off and pick up wherever youβre staying. 10/10 would rent from again! We stayed at Boydβs and they meet us at the front lobby!
Excellent service, highly recommended! Papa Scooters was extremely easy to use, booked online, scheduled for 12PM delivery, received a call at 11:30 confirming location. Communication was great & return was very easy (did a 3 day rental). Scooters were new and very reliable compared to some of the cheaper options in the keys.
Amazing service! Made reso late at night and had a scooter delivered first thing in the AM. Great people and very responsive and flexible if you need anything. Also cheapest around. I book with these guys 10/10.
These guys are the best around!Super friendly and helpful!Bought a scooter from them and the first time I had a problem they came and picked up my scooter, fixed it and returned it before I got home from work! Free of charge!Great job guys! Thank You Very Much!
We have always rented from Papa Scooters, every time we come to Key West. This time they had new scooters which were really nice. Ours was very slow and we called, they said the may have been wet from the hurricane and brought us a different one. It ran great but was slow to start. We went to get on it after lunch, it wouldnβt start. The battery was dead. We called to tell them it stopped and they were rude and accused us of getting it too wet. The area was wet but we did NOT splash water when we went through. My feet never got wet. They said they would bring us another but weβre rude about it. I will never use them again. I suggest you go elsewhere also because when there is an issue they want to blame someone instead of handling the situation with respect.
What a great concept! They make renting scooters on vacation seamless and easy so you can really enjoy it. We will never rent them from anyone else again!
Very easy with great customer service
Great experience. Friendly staff. Tim looks better with a beard.
My boyfriend and I rented a scooter for 24hrs. When we returned the scooter and placed the keys in the hands of an employee, he drove off without any concerns. A day later on our flight I get a voicemail that I have been charged $169 for damages... I called them up and asked for pictures of the damages. I never noticed these scrapes on the scooter but now I have been charged. I donβt believe these damages are from us OR that they were on the scooter when we handed in the keys, but the employee didnβt check at the time of return so there are 24hrs where anything could have happened to it and we have to take the blame. I tried contacting the company to further discuss this situation but have been ignored. I am sad and disappointed. In the duty to avoid these types of issues in the future, take a picture of your rental before you leave the rental location and have staff verify the condition of the rental upon return.
The absolute best place to rent a scooter! The folks at papaβs are top notch, they will make absolutely sure that you are taken care of every step of the way and they proved that with me! No need to look any further!
Convenient, they bring them to you!!! Have to rent scooters while in Key West!!!
They always make the process quick and easy. They dropped off the scooter at the rental house and picked it up at the end of the month when we were finished. I had an issue with the first scooter they brought and they swapped it out within 30 minutes. Great company and wayyyy better prices than the other scooter rental places in the island
Fun time! Great way to get around the island.
Rented a scooter at the suggestion of our inn manager at Heron House. Best prices in town, friendly staff, unbeatable customer service. They met us at the inn with the scooter, which was in great condition, and picked it up from the inn when our rental time was up. Highly recommend!
Great people affordable prices best scooter rental in the keys!!
I absolutely recommend renting scooters while in Key West! On top of that you have to give Papa Scooter your business. Dave came out on a couple occasions when we had an issue and fixed/ replaced The scooters no questions. He was even there when a scooter died late at night! I canβt thank Dave enough for helping make our trip so stress free. Best prices in town too! Thank you, from the Grover Family.
Excellent services! Great deal and good quality. They will deliver the scooter and pick it up as well. No need to shop around.
Free drop off and pick up. Guys were super friendly and chill. Couldnβt ask for better service. Excellent communication.
Met us at the airport promptly after landing... friendly, nice scooter, best prices and easy return with no worries about refueling. Couldnt have been easier or more pleasant. Very highly recommended!!
Fast response fair prices
Papa scooters is the only way to go! Thanks for everything!
Best in key west! Free delivery and free pick up. And super cheap
Id just like to say thanks to Papa Scooters for helping make our trip to Key West more fun than ever. We rented a 4 seat golf cart for 3 days and had a blast driving all over the island. They even delivered and picked up the cart for free, making renting that much easier. Much thanks to the folks at Papa Scooters!!! Well see you in the spring and this time we will rent for the week! BTW, Papa Scooters has the best prices of any of the 8-10 golf cart rentals on the island. Check them out!!!
Amazing service, top to bottom. This was our third time using Papa Scooters, and they were still the same incredible staff, service, and delivery we experienced previously. Also, theyve gotten new scooters! We loved our trip, and they made everything so simple.
Great service best place to rent scooters or Golf carts for the week
These guys are nice. They bring the scooter to you at your hotel, and pick it up when youre done. They give you a little tutorial in case youre not used to riding one.
THE BEST RATES! 50$ for a 2 seater scooter for 24 hours! My fiancΓ© & I traveled to KW for the 1st time! Driving a car isnβt ideal when you want to explore the area especially trying to find out where you can/cannot park. Thatβs when the scooter came in clutch being able to enjoy the ride & while enjoying the breeze, parking was FREE! The customer service was great! The scooter was delivered ON TIME & they even came it got it from your location! Definitely recommended & will use for future visits!6/20/20
Always easy and convenient. I have been using this scooter company for about 3 years now now no complaints
Papa Scooters made our very easy to rent. They delivered to the RV park we stayed And picked it up when we left. It was inexpensive and the best way to get around. Easy to find parking. I will definitely use then again.
The customer service is outstanding and they were remarkably accommodating. They dropped the scooter off at the exact minute of my reservation and was willing to pick the scooter up anywhere. Even when I made a mistake and missed on online form that needed to be completed, they were apologetic in asking me to take the time complete the form. Judging from my experience and other reviews, you really cant go wrong by renting from this company.
Easy peasy. Call them, they deliver to you, you ride. 1 - 2 - 3.
Iβm not normally one for reviews but I felt necessary here. There are so many scooter companies in Key West, do NOT use this one. First the battery did not work and we were not able to use it for half the time. Then they came and picked it up early. A week after my trip, I checked my bank and we were charged $149 dollars for damages. No explanation of anything. When calling to speak with them, we spoke with the CEO who was absolutely nasty and arrogant and extremely unprofessional. He ended up hanging up on us. He called my fiancΓ© a liar over and over and would not explain and said heβs the CEO and he doesnβt care what anyone else says. AVOID this company at all cost.
Best scooter rental in key west. They bring the scooter to you free of charge. I called and had a scooter at my resort in 20 minutes.
Great experience, they delivered it strait to my hotel and picked it up. Even gave us extra time for free. Great people and great service. SUPER FUN!
Good costs and service
Absolutely fantastic customer service. The website was incredibly easy to order a scooter for delivery. The associate that delivered it to us was extremely informative on the scooter and places to go see. The free pick up an delivery made everything that much better. Only place I would rent from an all my family an friends that are coming later this summer Im going to send them here. 100 percent great business Ill definitely be back here!!
We loved Papa Scooters!!! The owner was so responsive! They delivered the golf cart directly to our hotel room and gave us a lesson to make sure we knew how to operate it. They checked in with us later that day to make sure everything was okay and to see if we had any questions. My husband and I drove all over the island, and we even picked up some of our local friends. When our rental period was up, they came directly to the hotel to pick up the cart. It was soooo easy!! I would highly recommend Papa Scooters! You canβt find better convenience and customer service! Thanks for making our stay in Key West extra special Papa Scooters!Erica SmithNew Orleans, Louisiana
Fast and friendly
David was very accommodating. first day of rentals was with 2 scooters. One of the scooters I had Was cutting out pretty bad and died on us 4 different times. David came after hours to meet up with me to swap scooters out so we get back on track. Come to find out my gf was suffering from carpel tunnel really bad. We opted to swap out to a cart and david brought it to where I was and picked up the scooters no issues. I couldnt have asked for better customer service from him or his crew. Thank you for making our vacation worry free.
My family rented 13 scooters from Papaβs Scooters and had a phenomenal experience. The price and customer service were outstanding! They delivered the scooters on time to our rental house and picked them up late so we could sneak in a few more rides. This was arguably the best thing we did during our seven days in Key West. We had two scooters break down on us and within five minutes (seriously, five minutes) a representative from the company was with us on the side of the road with a new scooter for us to drive away with. We rode these things for three days and had an absolute blast. I highly recommend Papas. If I go back to Key West, Iβll be picking up a scooter from them on day one.
I cant get over how awesome and friendly the staff is! Plus theyre super affordable(rarity on the island)!If youre renting or thinking of renting a scooter, bike or golf cart from anyone else on the island you think again!Papa Scooters is the ONLY choice!
They were awesome as usual, delivered it ahead of scheduled, a quality scooter for my wife and I to get around Key West and had no issues with it at all. They have the absolute best prices and best service on the island. We will be in contact for our Cruise Day stop in January for a golf cart and scooters.
Iβve used Papa Scooters twice. These guys are fantastic. Their prices are as good and usually better than all the other rental places. What is best is they deliver the scooter to you and pick it up as well. That is so convenient! Their scooters run good and appear to be well taken care of. If you need to rent a scooter, choose Papa Scooters. They rock
These guys are amazing. They did everything in their power to make our experience awesome! So nice, helpful, and knowledgeable. The scooter ride was one of our favorite times during our trip to Key West!
Great deal. Awesome people. Came to hotel with scooters. Picked them up after we flew out. Thank you. We will be back. The scooters were clean and very nice. Ran great.
Quick and easy. Not the newest scooters, but priced very reasonably and we were very happy with our experience with them. The guy who dropped them off was very courteous and professional. Would use them again for sure.