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FedEx Ship Center
1717 Sidney Baker St, Kerrville, TX 78028, United States
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FedEx Ship Center

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Da
Review β„–1

Cindy was very helpful.I had left my reading glasses at home so she wrote out the international air bill for me.Many thanks.. good job and thank you for the help with a smile πŸ˜ƒ

Me
Review β„–2

Great staff! I had a last minute drop off for some express documents that had to go out today and they were so kind to allow me to drop off even though they were literally closing up. I interacted with 2 of the staff and they were both so kind. Thank you!!

Ki
Review β„–3

The package I sent was delivered in perfect condition. I shipped fragile antique china tea plates and cups. They take care with packages and delivered on time.

Ap
Review β„–4

Very friendly and understanding. Get stuff done fast.

Bo
Review β„–5

Efficient. Nice people who smile. Easy to drop off or to start a shipment. Specialty boxes for sale: computer with padding. Ample parking.

To
Review β„–6

Everything was neat and the CS was freindly and helpful. Easy to get into and out again.

ra
Review β„–7

Bad bad experience again. FedEx Express lady stated she’s never read the notices she leaves. They state that the carrier will return by 8:00pm the same day to deliver your packages if they miss you earlier the same day. She never returned. When asked why she just gave a blank stare. When shown the notice left earlier that day she kept starring at the notice she left and finally said I’ve never seen that before. I unequivocally hate FedEx!!!!!Over priced badly, slow service, no way to contact delivery person and if you live in a rural area you’ll just have to wait FOR HOURS OR DAYS TO CATCH THEMUNACCEPTABLE!!!!!!

Mi
Review β„–8

Fast, friendly, and effecient!

Li
Review β„–9

Signed up for notifications. Came back early from vacation because showed earlier delivery. Got up early, waited. Got another notice showed delivered and signed by unknown to me person. Called, and they have no idea. He says maybe tomorrow. WTH!! So I am supposed to wait. Very expensive item! Dont trust them!!!

Pa
Review β„–10

Over the years Ive experienced good service from FedEx, but Im very disappointed in our most recent delivery. We received some food products very clearly marked Perishable; Keep Refrigerated and the package was left at our gate in the hot sun of an August day. We had provided our email address and phone number, but apparently no attempt was made to contact us and let us know the package was there. As I knew the package was scheduled for delivery that day I went to check and found the food items defrosting in the sun. I paid well to have the items shipped in refrigerated containers, to no avail.If youre going to advertise that you can handle frozen items you should do it properly.

Li
Review β„–11

FedEx continues their poor service in Utopia, Texas. Sat. June 1, 2017 they delivered some very important papers to us by leaving them on our front porch. It rained before we knew the envelope was out side and the papers were drenched. We have only had good service from them about twice in 20 years.

Vi
Review β„–12

One time they gave my package to a different apartment. He wasnt confused with the address because they also received their own package that same day. Their office on Sidney Baker is tiny and we were all scrunched up waiting and instead of being called to the counter the employee walk into the waiting area pushing us more into a corner. Then the automatic door opened because she was in front of it and it hit my daughter. I filed an accident report and played phone tag but never got ahold of anyone. Worst service ever.

St
Review β„–13

FedEx charges for boxes unless you use their expensive express service. If you go to USPS or ups they at least have free boxes to ship your stuff.

Ly
Review β„–14

Easy in and out

NY
Review β„–15

Was fun reciving my husbands items while he was in basic

ji
Review β„–16

Trash Place. Never come to this place. They Dont know Anything About the company when you go in the try to sell you Boxes When they suppose to offer the free ones first disgrace money hungry.

Al
Review β„–17

Unlike the pflugerville location this Fedex is on point. Dennis the driver deserves a raise! He always texts us right before he drops off a package. He’s the bomb, and always on time. Be like Dennis, be awesome!

Gu
Review β„–18

Great service......

Mi
Review β„–19

A family member purchased Priority Overnight Delivery on a package to be shipped to me the next day. I tracked the Package the next day & found it was on the truck & scheduled for delivery on or before 4:30 PM directly to my address. I waited all day & finally phoned FEDEX at 6:30 PM and I was told it would be delivered by 8:00 PM. After 8:00 PM passed I tried again to phone FEDEX three times but was put on hold each time for at least 20 minutes then my call was cut off. I called for the 4th time & finally got through after another half hour of waiting and was told my package would NOT be delivered as promised but would be out for delivery tomorrow. I ask why I would not be receiving my Package since it was bought & paid for as a guaranteed Priority Overnight Delivery but all I got was excuses & promised a return phone from a supervisor with an explanation and yet another promise of delivery tomorrow. FEDEX Customer Service has been non-existent and the guarantee of Priority Overnight Delivery and paying extra for it is nothing more than a company slogan...

Ne
Review β„–20

Great place to ship from. Very helpful staff

D
Review β„–21

So friendly. Im from Ohio moved here a year ago. Been to fed x a few times.. The ppl are just so friendly

Da
Review β„–22

Good people going the extra mile for a client.

Au
Review β„–23

Fast and convenient

Ch
Review β„–24

These people are so friendly. Its wonderful

Ju
Review β„–25

Horrid service.3 days and 7 phone calls totaling 97 minutes to deliver shoe box to correct address after arriving in San Antonio.I live 3 miles from office.Why even bother putting a phone number on package if the driver isnt going to use it?Complete morons.UPS or DHL will be my next choice for over night delivery. Or the post office.FedEx SUCKS. pardon my languageAND I still dont have my shoes!

Ja
Review β„–26

$8.00 to ship a post card style parking pass back to owner. I didnt find out that 3 day shipping meant business days. USPS CAN do that in 3 days for 0.37 cents!

Mi
Review β„–27

Quick and easy.Friendly counter help..

Jo
Review β„–28

A package was suppose to be delivered to me yesterday (08-30-18) and FedEx said that they delivered it at 1:32pm but I found NO Package. After being on the phone for over 47 minutes trying to get an answer and solution they said that it might be next week before there would be a resolution and delivery. Late last evening a neighbor knocked on my door and told me she had received my package. This morning I called FedEx and gave them the address where the package was and where it needed to be delivered and explained again that I am disabled and I am unable to go get the package. There seemed to be absolutely no concern what so ever in a solution. Sorry FedEX, I can deliver packages I feel better than you and I can have concerns when someone with physical disabilities and try to help them out. TOTAL disgust with FedEx and No More Business from me with FedEX. Hey UPS or DHL, would you like my business as I seeking now another delivery service!!!

am
Review β„–29

Im very disappointed. .2 times now I have been guaranteed next day service, and 2 times now I have sat and wasted my time waiting on fedex for not next day delivery, but 2 days to 3 days..bad business..if I may say so.

Su
Review β„–30

Excellent & Friendly Service!

Mr
Review β„–31

They want everything under the sun in ID to ship a package...not cheap either. Go to the post office instead

Tm
Review β„–32

Good service and was satisfied with the time of delivery

Ga
Review β„–33

Super helpful and friendly at the counter.

Gr
Review β„–34

Service is good

Wi
Review β„–35

Awesome helped with everything!

Ji
Review β„–36

Package dropped off on ground at the beginning of our driveway where livestock could get to it. Not the first time...!

Mo
Review β„–37

Poor customer service. Im always frustrated when I have to do business there.

Ma
Review β„–38

This is a neighborhood, nothing but family homes. - no fedex

Re
Review β„–39

Helpful, friendly employees.

B
Review β„–40

Love the convenience

Sh
Review β„–41

Very friendly

St
Review β„–42

Great service

Ro
Review β„–43

Very helpful & knowledgeable

Ka
Review β„–44

Wrong address it is on North Sidney Baker

Ja
Review β„–45

Expensive

Az
Review β„–46

Fake location

Ni
Review β„–47

False location

jo
Review β„–48

Very good and fast service.

Ju
Review β„–49

Good attention.

Information
7 Photos
49 Comments
3.5 Rating
  • Address:1717 Sidney Baker St, Kerrville, TX 78028, United States
  • Site:https://local.fedex.com/en-us/tx/kerrville/evaa/?cmp=LOC-1001545-3-2-971-1110000-US-US-EN-GPLDROPOFFBOXES
  • Phone:+1 800-463-3339
Categories
  • Shipping and mailing service
  • Logistics service
  • Mailing service
  • Packaging supply store
  • Shipping company
  • Shipping service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–12pm
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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