IF YOU WANT TO BE DISRESPECTED, THEN THIS IS THE PLACE TO BE!! Very poor customer service the Owner is the worst of this place. He will over charge you for labor and parts and will scold you if you refuse his service knowing he just wants to take all your money. Best thing to do is find another shop that is good quality service and will treat you right and provide great prices with great customer service. This shop only aims to take all your money and to treat you like a sucker.
The owner came out on a Friday evening at 8:00 to pump out the gasoline that I mistakenly put in my diesel pickup. Sure I paid for the service but I made the mistake and he could have towed the truck into his shop and charged me more but instead, he crawled under neither in the dark and got me up and running. Very knowledgeable and efficient. I would recommend Midnight Diesel for any service. $125 service call, $125 per hour labor rate, and $45 disposal fee. Very, very satisfied.
We took 2 trucks there and they were both fixed but came back when additional problems with the speedometer and gauges on the dash not working properly and when told they said we brought them that way in another word they called us liar, and said they cant fix it we would have to take it back to the dealership, so now one truck wont go over 55 mph, its funny how both trucks came back with the same problem, we only went there because our main mechanic was Ive booked and it would of took weeks but ya we should of waited.
Midnight .DieselThe name suggests that it comes from the term “Burning the Midnight Oil.” A most common metaphor!Should you point out the incongruity of the name and hours of the business thus making it an ironical oxymoron. May I suggest you be prepared for a barrage of personal attacks, which is the antithesis of professionalism.
Services are way overpriced, almost gouging, and the customer service is terrible. If you want to have someone insult you for not using their services this is the place to go.
Just a bunch of part swappers. They arent open at midnight so I guess the name just reflects how bright the owner is. Beware he can get agitated and act very unprofessional.
Best shop in town... Period!!!
Terrible customer service and absolutely vile towards customers for no reason. This place is not worth your time or business.
Very unprofessional. Tried over charging me. Actually called to talk mess over a voice mail I didnt even leave. The guys a joke. If I were you Id get towed elsewhere if you breakdown.
Knowledgeable mechanics. Would recommend them anytime!
I Refuse to go to a place that treats its customers with so much disrespect! Midnight Diesel should be avoided at all costs.
I have been turning to these people for the repair of my truck for the past few years, and I must say that they are amazing professionals. I would gladly recommend them to anyone who needs excellent quality and the comfort of being able to turn to reliable people. Thank you for all your assistance, and keep up the good work!
Received great service at a reasonable price, fast turnaround on our RV with a detailed explanation of our bill and advice on how to take care of any future issues. Highly reccomended for motorhome drive train and coach repairs
I turned to this company for the repair of my truck, and I am very pleased to say that they did an amazing job. I would gladly recommend them to anyone who is looking for reliable mechanics, and would also like to express my gratitude. Thank you for everything, and keep it up!
With the truck repair services these people provided for me, I was able to continue with my work. They helped me a great deal, and I wish to give something back by recommending them here.
Excellent they did the repairs on my Diesel engine quickly and reasonably. I will go back when i need them again. Highly recommend them.
This was the only one, out of 6 repair shops, who came to save my bacon. Awesome service at a very fair price. I can’t recommend him enough...but I’ll try.
The quickest, friendliest, and cheapest place in town for diesel repair needs. We would give them 10 stars if we could. Thank you Midnight Diesel!!
Thank you very much for the work done on my truck. The tires were replaced right on time and the engine inspected with precision.
Horrible experience from this small town mechanic shop in Kerrville, TX where a woman don’t dare question the owner Chris about repairing her major investment. This is a good ole boys network where I was yelled at, cursed at, and hung up on for questioning me bill and asking why I never got a quote in writing before he did services. It is my choice, my right and according to Texas Attorney General office, it is the law. I had my semi truck towed here when I stopped near Kerrville TX. They did a forced regen but could not explain to me why. My fuel pulp and injectors was bad which is not an electrical problem. Also I was told I had metal in my fuel pump, filters and injectors but not in the tank. I could not get an explaination on how it was in the pump and filter but not the tank when the tank is in between them. I hate it when men such as Chris tries to talk condescending to women just for asking questions and trying to get an understanding about something that cost a lot of money. It is a shame. I was handed a bill for almost $20000 to which I said no thank you. I was quoted way cheaper by the dealership. There was a combined item on the quote for over 13,000. When I asked what all was included in this kit again didnt get an exact answer. Just a lot of fast talking. He said it was a kit mechanics buy from the dealership. I calle dthe dealership and they said there is no such thing and everything is priced separate. I got everything priced separate and it was thousands cheaper than Chris said. The prices I did get was consisant with everything chris quoted except for that 13000 kit. I called the dealship back and priced each item separately. I realize midnight had added a tank and probably the labor for a total replacement of the tank. Wow. I believe this large fee may have been to hire outside help as well because midnight labor for 40 was already added. Onve I said no thanks and I would have the truch towed somewhere else, Chris told me I would have to pay the credit card fee. On the receipt the fee is listed as misc. Now I am a businesswoman and I am sure it is illegal to charge a consumer for your credit card processing fees. When called chris on this he tried to start talking condescending to me again. I just paid the bill and got my truck out of their as quickly as possible. I just think people should k ow what this company would do to honest hardworking paying customers.
Guys are awesome, an will help you out anyway they can they take pride in helping people an explain everything
The guys are friendly and professional. I am very happy with the service will recommend them highly.
Wonderful group of people Very friendly
We are really happy that we found this mechanic. He is great!
Best diesel mechanic I know! Very reliable and inexpensive!
This mechanic is the best in the city. Highly recommend!
Great work and good prices.