The staff is friendly.... The prices are a little bit higher than other car washes.... But I do appreciate that at this there vacuums work.

Great bargain for a new car owner. 2 locations easy in and out

I have 3 vehicles subscribed monthly at Rocket Wash for the past 2 years so I have the opportunity to use both the Pleasant Prairie, Kenosha and Racine locations.I ALWAYS receive professional, friendly and courteous service from the staff at Rocket Wash!!The facilities are well designed with an open feel throughout the wash and are ALWAYS meticulously maintained!! And it ALWAYS ALWAYS smells so good...lolHats off to ownership management and staff who contribute to its daily presentation.In my opinion a mark of an successful company is being able to communicate its core values without necessarily stating them on a sign.Rocket Wash does this everytime I visit!! So I think one of their core values HAS to be CLEANLINESS because it is ALWAYS ALWAYS IMMACULATE and the staff is always cleaning!!! Keep up the OUTSTANDING WORK...it does not go unnoticed!!!

I drive a crew cab, long bed pickup and this wash always does a nice job getting it clean. Its essentially a treadmill that you drive onto so tire width is not an issue either. Nice area after wash to wipe down your vehicle if you like and free vacuums to use as well. Nice place!

Theres a sign as you exit that states they want you to let them know if you had any problems during your visit. I found that when I let them know that they let me know its not their problem.

I will NOT go here again. I’ve been to many car washes before, some with lower stars and ranks. I specifically sought this place out thinking my car would be taken care of and safe from damage after reading some reviews. After washing my car here ONCE I there several scratches and paint that was chipped off on the hood of my car! Sure the vacuums are free, it looks tidy and the mat cleaning service is a nice touch, but you can find these features elsewhere too. It’s not worth the damage done to your car. AVOID this place.

Dylan is so cute like omllllll

Rocket Wash is great! Its fast, effective, and a good overall value. We have 2 memberships there, and have had nothing but good experiences there. I would definitely recommend this car wash!

Rocket wash was quick and effective and I loved using the free vacuums after the car wash. I was going to go to another car wash down the street from Rocket Wash but after waiting in line there hardly moving after 8 minutes I decided to try Rocket Wash and was very glad I did!

2 minutes and aaah, clean ! Free air and vaccuum

Extremely poor customer service. WAS an unlimited member since they opened years ago until today. The car wash damaged my wifes vehicle yesterday and management claims my wifes car has a defective part which caused the damage. Asked for the owner to give me a call and was told by the manager on site that they can not do that at this time. Thankfully it only damaged a part that is 115 bucks vs thousands. AVOID this place!!!

The brushes are dirty and instead of leaving with a clean can you just leave with a dirty wet car

BEWARE! I took my vehicle through this car wash at the end of June. After going through the wash, I stopped (as I always do) to vacuum and check the exterior for any damage. There were numerous scratches over most of the vehicle. There was damaged paint and rubber trim. I reported the damage to the attendant on duty. I later spoke with the manager in person (Shannon). She told me that the damage was not from their car wash and there was nothing they would do about it. 100% denial, no sorry, no nothing. I filed an insurance claim. When I dropped the vehicle off for the repairs the manager at the body shop told me that he has done A LOT of work on vehicles with damage from this Rocket Wash. You have been warned!

I love this rocketwash. Always efficient and well upkept

Best car wash in town! $20 a month is a reasonable deal. Free mat wash and vacuums.

Works great everytime

We trust rocket wash to safely and effectively keep our vehicles new!Very friendly staff on Hwy 50.

Don’t go here they damages cars

Love the wash and especially free vacuums

My car loves rocket was!

Best car wash in town. Free vacuums. Car mat washer. Fair prices for carwash.

The best wash I have had fee bonus vacuums were great

Very disappointed in the service. I paid for the deluxe wash and an equipment malfunction caused less than good results. When the car dried it became obvious, they would not honor their customer satisfaction warranty. A company is only as good as their promise, so I have to say they are liars and cheats.

Best carwash any were. It is fairly new and of course that is one reason but the kids that work there are nice and helpfull.

I am currently going through my mothers estate after she passed away suddenly. When I called to cancel her Rocket Wash membership I had a warm conversation with Shannon at the Pleasant Prairie location. She remembered my mom and gave her condolences. Thank you for that, Shannon, your kindness was appreciated. Unfortunately, I was not met with the same level of customer service by the regional manager. Due to my moms hospitalization and the time it took me to come across her RW account she was not able to use the wash for two months; I requested a refund. When I talked to the RM, Jamie, I was told that she was not able to give a refund and only could cancel the account. I asked to speak with someone who could and she said she was the highest level person to speak to regarding the issue. Also, that everything is done online and she cant physically provide a refund. So, if a card is charged twice, they cant give you a refund? I find that hard to believe. I was considering opening an account with RW, since I will be moving to my moms SE WI home, but after my experience I will not be giving my business to RW. My suggestion to RW, a FAMILY company, is some sensitivity training and a process for dealing with an account being closed due to a death. And, maybe offer them a free or discounted car wash to brighten their day, especially if you cant/wont provide a refund.

Its a good car wash the blowers need to work better

Do not go here. Horrible

I drive up to wash my van, this lady wearing a mask improperly comes up mumbling something and I refused to open my window, she wasnt properly masked, cant risk exposure!! She refused and RUDELY refused to allow me to wash my car and was a horrible person to me then literally left us stranded in the lane and finally we had to drive over a sidewalk to get out .... I never in my LIFE will go back there! This place should be shut down!!! Theyre insane! I should have called the police, frankly!! Ive never in my life been treated so poorly ... My wife was terrified! What a horrible horrible place!!!!!!!!!!! Stay away people!!!

My automatic wipers turned on during the wash. My drivers side blade broke off and the arm on my passenger side bent. I filed and report and spoke with the site leader, but they were unable to assist because my wipers were on. I did not intentionally turn on my wipers. Read the disclosure before visiting because they will not accept responsibility!

Great Car Wash! Tony went above and beyond and made sure I left a happy customer. Definitely will be going back.

The greeting was unfriendly as possible, the mousy lady immediately told me I was not welcome because of my wench. I pull around to free vaccums are not free, they are only if you go thru the wash. Dont put 20 signs up for free vaccums and waste manpower to enforce that they are not free. Ill never go to a rocket again. They dont want off-road truck business. Staff needs training on how to greet people pleasantly.

Did a very good job cleaning my truck. Very easy to use and the person at the register was very friendly. The vaccumes worked very well in the truck and got into all the nooks and crannies.

Love it

If I dont want/too cold or just dont have time to wash the car myself ( I take an hour to wash the outside and an hour to do the inside... Yes, Im that particular and I admit it... I make it a point to drive out to Rocket 🚀 Wash. Best automatic car wash .... did I mention Im very particular ??? Hahaha.

Cool carwash, my 7yr old loves it!!!

The best carwash I have ever been to

Rocket Wash is a great carwash. I believe the value and product are aligned just right. They do a great job.

I loved this car wash!! Please come to the Seattle area!!

I have the monthly package and I love it.

Great wash

Love this place.

Best car wash in town !!

I love these types of car washes. In and out with no hassle and free vacuums.

Two words: mat washer. This place is awesome. Well maintained, clean, the machinery works and works well.

Great service, quick wash, did great on the car. Thanks to the helpful staff.

Great car wash for the money free vacuum

Will not let you go Thur the car wash with a trailer hitch on

Great deal and an even better wash!

Traveling and this washed all the bugs off the car.

Free vacuums that are very powerful

Best wash EVER!

Excellent car wash!

Refused to wash my truck because i had attached chains in my bed for securing things.

Wash damaged my car. Caveat emptor!!!

Good wash

Cleans great

Get it clean at the Rocket wash!