Stopped to have an engine noise checked in our motorhome. Adam and Sam were professional and very helpful. Highly recommend.

Great place to work with. They stand behind their work. Pleasantly surprised.

After months with leak problems with my turbos on my 2013 ford f-150 ecoboost and constantly going to the Ford Dealership were they quoted me $5,000 to replace my two turbos saying my turbos were no good, I decided to look else where and thats when I found Mad Mechanics in kennewick. Ill admit when I got my quote from Mike I was happy and shocked at the difference from 5k to $1,800 amazing. I wasnt until further inspection from the Mad Mechanics crew that I found out that my turbos were fine it was a couple fittings and a couple bad hoses that were causing the problem, leaving my bill at $1,502.00 :-))) HONESTY PPL HONESTY!!! you dont get that everyday, so to all those at Mad Mechanics THANK YOU VERY MUCH when it comes to mechanic work you are my GO TO.

The only shop in town that could look at our explorer on the spot! They looked around and let us know it was safe for us to drive back to moses lake and didnt charge us for anything. Thank you!

Professional mechanics with big bays to fit commercial trucks

Late in the afternoon on Saturday I started hearing a loud noise under my Escalade. There are few shops open on a Saturday. I gave this shop a call at 3 pm and Jay said to bring it by and they would take a look. They inspected my SUV and found the lower control arm on the front passenger wheel was missing its locknut, had backed out, and the only thing keeping it from falling off was the CV axle it was hitting, resulting in the noise I heard ( see attached photo). Pretty dangerous situation...I could have lost the wheel on the road! Additionally they found that the other 3 control arm bolts were loose and they tightened them. I had new tires put on my SUV about 3 months ago and an alignment - wondering if tire shop loosened these during alignment and forgot to tighten. Regardless, a dangerous situation identified and fixed by crew at Mad Mechanics. The owner, Jay, was great to work with and took the time to explain the situation. Im very fortunate they looked at my vehicle on short notice and fixed this risky situation. Great service!

Bad Experience, close to $800 worth:Had my 04 Cadillac deville towed to their facility for dead battery. Ask them to also check my brakes.1. $57.50 to inspect brakes2. $144 install alternator belt3. $184 for the battery4. $ 104 to install battery, 10 min job.5. $ 230 2 hr trace draw on battery.All total: $388 + 394= $782 !Rip Off!! Will not return!! Spoke to Jay (the owner) no change in charges.

Dead battery? Mad Mechs responded immediately. Mobile unit came to the job site. Equipment back in service within the hour. Corporate accounts available. Good job!

This shop is awesome! Dependable and fast. The job was done right the first time. The staff was helpful and explained things clearly. Theyre great!

Although I did not end up requiring their services, they were very forthcoming and willing to help me out when I was in the market for a used car, I wanted a private inspection done before I purchased the car. Pat explained everything that they would do as well as pricing, which was newly $80 cheaper than a few other places that I had called that didnt have openings through the weekend. Pat was super helpful and I wish I could have given him my business, but I will go here if I find another car in the future for private inspection or other needs.

Nice friendly guys, very competent diesel mechanics. These guys know their stuff.

VERY helpful

Good experience

Absolutely amazing service! The actual price went above my limit so they paid for the additional parts OUT OF THEIR OWN POCKET. I am so incredibly blown away by these amazing mechanics and their expertise! I think theyre incredible!!

Had my Tacoma serviced and water pump done they where fast and friendly. Like how they worked with my schedule and where always available to answer my questions

Was traveling through Washington to Alaska when my transmission went out. Mad mechanics went all out with customer service and dealing with setbacks, might be a slight communication error though because I talked to a person on the phone and they said it would be done a certain day but it was when the part got in, not a huge deal. Adam was super helpful with additional information on the transmission as well and answered all my questions, very knowledgeable man. Overall I appreciated everything they did for me, what a great shop!

Fast good, fair Price! 👍

I broke down on a road trip to Portland and had my car towed here and was super impressed with how well they took care of me. They diagnosed the problem and had it fixed in under an hour, and then I was back on the road. The customer service was incredible and they really care about their customers. I can honestly say this was the best mechanic shop Ive ever been to. I wish they had a shop in Utah where I live! If youre looking for an honest, good mechanic that will treat you right, this is the place to go to!

They were very helpfully. Out of town for work and they worked on my car pretty quick.

Had a project and got over my head, 360 automotive, and all automotive wouldn’t even talk to me because I had started the process. The guys at Mad had no reservations. Did an amazing job fixing everything. And in the end dropped off 300$ from the bill because he felt bad the bill was to high. Let me be clear I was not overcharged!!! He went threw the bill step by step with hours and parts but there were a ton of hours to fix what I broke.Because of this I took my diesel truck in for a service and a radiator repair, they fixed it at a fair price and quicklyGo here first! For any mechanical need.

When my transition blew they did the work to see if they could fix it.... when learning it would be more work than the cars worth the reduced the price, and were patient with how long it took me to get it off site, since I am out of state.

They are amazing . We just drove up and they said this look at it.😍. Love this place.. Mecanics were so nice and helpful. There is an woman mechanic 😎😎😎💋💋💋😍😍. Girl power 😘😇😎😎😎😎😎💋😍

They do great work

Thank you so much for your help! Exemplary customer service!

I have a landscape maintenance company and our plow snapped during the snow storm Monday. I had no clue who to contact and found Mad Mechanics. I gave them a call, dropped off my truck, and next thing my plow was fixed. They are a business that truly cares about you. They went above and beyond to help me out and get our truck back to business. Thank you Jay and the rest of the company, you guys are awesome!

The crew here is great. They go the extra mile to help diagnose and fix the problem at hand. They are all friendly and offer advice. They are honest and fair. I will keep going to them for as long as Im in the tri-cities.

Mad Mechanics offer great customer service and fair prices

First of all, allow me to say just how impressed I am with the level of service and the professionalism Mad Mechanics showed my family and I.Growing up in a mechanic family (I myself am not mechanically inclined) we were never short on horror stories of how dishonest and untrustworthy mechanic shops could be. Mad Mechanics is hands down, the greatest mechanic shop I have ever been to. Jay is an incredible owner, he not only does the work he says hell do, he does it on time and he does it the right way the first time; he also doesnt over charge.That last part is particularly important in todays greedy culture. These guys do what needs to be done to ensure your ride is up to snuff, and they charge you the right amount for all of it.If you need work done, go here. This is going to be my Mechanic Guy. Like Tim Taylor from Home Improvement would say, Lemme get a hold of my Mechanic Guy.Go here. Check them out before you go anywhere else; youll be glad you did.

Adam is real helpful!

When youre in a bind you can rely on Jay to make things right... Great prices; great service Mad Mechanic is on the job.

Top notch! Repaired the concern first time and priced right!

These guys are awesome, they do it all

These guys are amazing.

Great service

Awesome group

They were dishonest with me