If you decide to use their services, you will not go anywhere else after that. Guaranteed! Those people over there are exceptional! Their prices are really good and competitive. Their knowledge base is superior. But of what it really comes down to is the people over there. You will leave with a good feeling all around. Jeff.

I had to get a state inspection.I love that it didn’t take a lot of time,also like that they think of others safety by wearing mask again thank you all

This place was awesome. I received a very detailed report of the repairs or maintenance needed on my vehicle. They provide video modules to better explain why the repairs are needed. Very reasonable in cost. They got everything completed very quickly and updated me the entire way. I will definitely use this company again. Joshua was very professional and friendly!

I came in for a state inspection on September 24th and was quickly greeted by the front desk. Within a few minutes everything was ready to go and I didnt have to wait long for the service. Luckily, I was the first in line so they were able to get the inspection done without any delays. Will definitely be going back soon. Thank you CBA for providing me with great service.

I made an appointment for an oil change the previous day. When I arrived at the appointment, my vehicle was taken into the bay immediately with no waiting. The service reps at the front desk were cordial and professional. As I waited for my car, while it was being serviced, I received text messages letting me know what was going on with the car. Once the service was complete, I received a complete summary of the detailed work and additional information regarding things that needed to be done on the car, along with an estimate. Also, in addition to receiving the text info., the rep took time to verbally explain what I had received as well as take notes on some of the answers I was providing regarding the vehicle. I recommend this place. My synthetic oil blend oil change was $39 before taxes, etc.

Outstanding repair job on my steering noise. Turned out to be the lower control arms & the repair and re-alignment was done competently. Also brake service & tire repair done at the same time. I had a chauffeur back to the shop & was able to use one of the mailer coupons to boot. I should have done this a long time ago as my car now drives like new - Thank you Christian Brothers & Bruce (mgr).

I had damage done to my oil pan, elsewhere, when getting my oil changed. I went to Christian Brothers and they gave me an estimate and took my car right in. They gave me a shuttle ride home, picked me back up the next day when it was done and worked with the company that did the damage and allowed them to pay for my repairs directly. Customer for life now!!

Very professional always on time and the job done and explain in a very detail manner

I really appreciated the detailed text messages and pictures they send. They were swift to contact me with updated news and diagnosis/prognosis. The best thing is them being in contact with you during the whole process.

Fantastic courteous people. Theyve got my business!!

Super expensive! You pay for all those kind accommodations and customer service which is excellent by the way. But if you just want the job done Id recommend looking elsewhere. Never in my 45 years have I been quoted $1600+ for a break job on a 2009 dodge journey.

Service was great. Friendly and helpful staff. They got back with me quickly about my truck.

I took my car to this place to be checked for a possible transmission problem which some outside mechanic told me that was the problem. Then all of sudden I remember one time whilst in VA before relocating to TX, a friend told me about the CB so I decided to give them a try. Its amazing how one of their technicians Jose Gonzales and Lorenzo Bahena the Service Writer sent me a complete Digital Vehicle Inspection Report text message listing categorically everything I need to take care of. I am just happy 😁😁😁 that I took my car to the right place and to the most qualified and knowledgeable professional Auto Mechanics.Without doubt, I will always go back to this place and will recommend their service to any one I know with a car problem. Thank you to the entire staff of CBAS of North Katy, TX.

Went in for regular inspection, service was very quick.

I was very impressed with the inspection report detailing what was recommended with actual pictures so I could see the issues and decide what I wanted them to work on. Their free shuttle service was excellent and very accommodating to our needs especially when my wife had a physical therapy appointment that she had to go to.There prices were normal and I appreciated that I didn’t felt like I was being taken advantage of.

They are very clear about what needs to be repaired before they do the work. They send you text updates, and will respond if you test them questions. They tried to give me the best prices they could and I really appreciated that.

Joshua was very helpful with letting me know what my vehicle needed. I received pictures and video of why my vehicle needed service. He called and we went through each detail of the service and even spoke about services the dealership said I needed but was not necessary which saved me money. I feel they are a very honest company to work with.

The staff here has always been helpful, honest, friendly and knowledgeable. I always use them for my car needs. I also love that if you need a ride back home or to work, they gladly take you where you need to go while you have your car worked on. They have never steered me in the wrong direction and I appreciate their honesty. Being a single female, I can trust their advice. Ladies, if you need an honest mechanic, go here!

My first time having work done on my vehicle. Provided professional and couteous service. A little long on the turnaround for my repair of 1-wheel bearing took 2-3 days. As for the cost, expensive but worth it!

Customer service is good but I had to come three times because the 1st time it was my wheel bearings and my ac was blowing hot air. Second time was After it was all “fixed” they did a test drive apparently and it was ready to pick up. As soon as I started driving faster, the wheel bearing in the front was loud litter ally sounded like an airplane hard to ignore they said they didn’t notice the sound during the test drive.So the rear ones were changed but the front ones were not checked. Third time I went is because my ac stopped working after a long time and I had to take it again to check it and now it was the evaporator sensor. Since the 1st time i came here and they fixed my ac I noticed the ac valve caps were missing. These 2 other times I visited i had mentioned “hey y’all forgot to put them on” I got a “no problem that’s very simple to put on, well put them back on right now” I noticed today when trying to put Freon that the valve caps are gone STILL and so I called and they said they have to order the caps and I can pick them up tomorrow. Honestly I should’nt have to do that should have been replaced when they told me they were going to put them. And I was never missing those caps to begin with. They could’ve put my old ones back on. I feel the employees should slow down and double check and to check thoroughly that everything is fine before saying the car is ready. This will be my 4th time coming in tomorrow. I spent over $2,400 dollars here and I understand that there’s warranty involved but you really most likely won’t need it and especially if you don’t want to come back here but oh well. I would say go somewhere else or buy the pieces yourself and take it somewhere where they can easily fix it for you. It’s just kinda frustrating. It’s the little things that matter. Recommend that everyone should be more thorough and check things carefully and not rushed. If I could have the old pieces get put back on again and go somewhere else with I would. Unfortunately the damage is already done to my wallet. I definitely would recommend to help the smaller businesses out instead. I don’t really need an apology or a reply back explaining how your business works. Just talk to the staff and make sure they are being more careful and to make sure everything is good before a car is released to a customer. My dad went through the same thing and it was with his transmission and he also had to go several times because they fixed other things that were not even the problem.

Great customer service!! The crew worked with my extended warranty, ordered the part promptly and the work was done super fast! Couldnt be happier. Highly recommend this CBA location. Ly is the go to guy!! Thanks again.

Customer service is superb. I felt like my car was in good hands. Ms. Bee dropped me off and picked me up. She was great as well.

This place has the worst service I have ever seen. My husband dropped off his work vehicle for general repairs and of course as we expected they called and told us that it something else. Well the total bill came up to be about $1700.00. We waited for the call to pick up the truck the next day and then they told us something else was wrong (after they fixed it for a day) they told us we need to do another test on it which would have charge us another $100. We decided to go up there to the shop and then they told us oh no its a bad spark plug (which was something they were fixing anyway because we were getting a tune up) we paid our $1700! The next day my husband works 2 hours away from Katy had oil leaking from his work truck and it was all over his engine! He called the shop furious and they told him to tow his truck back to them, or continue to put oil in his truck on his way back to them, or take it to another shop in the area he works in and they would pay the differences. The manager stated that if my husband tow the truck back to the shop they would fully reimburse us and after spending $350 on towing they told him that they didnt say. Then they told us that we had to pay another $48.00 for some other part after getting the truck back up there for something that went wrong on their end. Still waiting on the check that they could not cut in their shop for the towing and now their stating that they have to mail it to us! You would think that when you spend this type of money with them they would treat you better. Especially because we took my vehicle two weeks prior and spent another $600 and then my husband spent $1400 a year prior on the same vehicle! We would not recommend anyone here for service...we are very disappointed! and not one apology. The absolute worst and dont know why they treated us so poorly!

I generally knew the components and problems going in, they inspected & verified my understanding of what parts were the problem. I paid for and they gave the rest of my vehicle the inspection it deserved and provided me a list of other work that needs attention. They empowered me with the ability to select actions and expenses. Service and repair is what I sought and they provided.

This place is great. Very thankful that I found them

From the moment I started interacting with this place over the phone I was treated with professionalism and courtesy. We had 3 vehicles that needed safety checks and one ended up needing work. We were dealt with honestly and the service writer let us know absolute necessity repairs vs. what could wait. We were impressed with the overall price and so far the quality of the work. We would greatly reccomend CBA to anyone!

The guys were very helpful and professional, I would recommend this business to anyone. Thank you

This is the third Christian Brothers automotive that Ive been to in the past three years. Main reason Ive switched is only because Ive moved to a different area but every single location Ive been to has had the same quality as the one before. Thats the reason why I keep coming back.I was very surprised when I was able to get in for an oil change and inspect my car the same morning. I fully expect it to be told I would have to wait but they were able to work me in and did a very quick and thorough job. I really appreciate the quality and thoroughness of their work.

The Christian Brothers is a place we’re I trust to take my truck and my Honda Pilot. So I recommended ( CB ) 100 %.

No issues so far they have done a good job on my cars and the best is they have reasonable prices.

I had my cars engine and transmission mounts and washer reservoir replaced here. The pre-service inspection took about an hour but was very detailed and meticulous. The price was fair and car repairs were done on time. I was given shuttle ride to and from my home. Overall, I enjoyed their professionalism and would recommend this place.

Always attentive and upbeat. Keeps me in the loop and upfront about what needs to take place or what is the next step with my vehicle. I can count on them to always be professional and I appreciate their honesty. Good people!

Outstanding service, they were beyond helpful!!!! I had no way to drive anywhere without my vehicle and they drove me to work! Super helpful! Also my vehicle is running way better than before, they were honest to the fullest extent and did not pressure me into anything. I would absolutely recommend them to any and everyone possible!

CBA is a friendly service provider.They are honest and trustworthy.I will service my car there and will recommend to everyone.

Very professional place to work with very reasonable prices Lorenzo is very helpful.

I called in and spoke with Joshua who right away was very knowledgeable, honest, and made my experience throughout a very very good one. I was able to drop my car off the same day and within an two hours received my complete diagnostic report via email complete with pictures and videos !!!! (For a girl who doesn’t know much about cars, I LOVEDD this feature)I called Joshua who explained everything line by line and made recommendations based on priority. My car was complete in no time and I could not be happier. I will be returning for my car needs and have already told my friends to check Christian Bros Auto out ! They will not be disappointed. Thanks Joshua and Christian Bros for fixing my car !

CBA is a top notch auto repair business. They have a courtesy shuttle, spotless waiting lounge, professional and friendly staff, and send pictures of their honest repair recommendations to your phone. I’ve been going to them ever since I moved to Spring and won’t go anywhere else!

Excellent customer service, quick turnaround and clean waiting room.

Price of the alignment was within market and I thought it was very well done. Thanks for looking out for us. Thanks

Very respectful and knowledge, fix our jeeps tick, runs like new money. They also warranty their work which is icing on the cake.

Always friendly and professional service. Will continue to use them for all my normal car maintenance.

Very professional and great quality customer service! Will be coming to this location from now on.

Christian Brothers North Katy always delivers exceptional service and quality! I recently had my vehicle serviced for maintenance and they made it so easy. I was able to drop off my car and continue on my day with my busy schedule and then easy pick up afterwards. They even have a shuttle. I also had my other vehicle serviced back in October and they found some small repair that was required. It turned out to be a quick fix so they did not even charge me for it! I am so grateful that we finally found an honest and reliable auto shop. I love their text alerts too!

Excellent service provided by Josh. My truck broke down very near their North Katy location with what appeared to be a broken axel or worse. Turned out it wasnt that major and they got us back on the road quick without trying to sell us on things not needed. Will definitely use them again!

Ive been going to CBA N. Fry Rd for years now for maintenance and repairs. Theyre always very honest and detailed on what needs to be done to your vehicle. I used to take my car to the dealership for repairs until I gave CBA a try. They do stay busy so please call ahead of time to book your appointments.

Ver good service and the people were nice.

This company is very much on point, they let you know about every bold they pull. For me that was good.

Exceptional experience overall! Great customer service and the equipment they have it amazing! Will come back and get more work done when needed.

They had a special for half of oil change. Scheduled an appointment for next day.Super affordable and fast.

Good price with quick service.

They were very customer centric! The communication was great and service was done in a timely manner. Will definitely be a return customer!

Christian Brothers Automotive was my 1st choice for Texas State Inspection diagnostic. Service was professional, prompt and efficient.

Car had been giving me trouble for a while now, turns out it was an easy fix (tightening something) they were quick and did it for no charge since it was a simple fix. Definitely have all my future business and would recommend for honest and quick work.

My first time at this location and as expected top notch service! I dropped my car off for diagnostics and was shuttled back home by the lovely Joyce, all in about 20 minutes.

Great customer service! I pulled up with my classic plate vehicle (which I hardly ever drive) and I had forgotten my face mask.. I poked my head in the door and they were very understanding which I was thankful for. It is something that I feel strongly about and hated putting them in that position. In any event it was my first time to Christian Brothers Automotive and it wont be my last. Very friendly and fast service!

Great service and reliable. If you’re looking for fair priced quality work then don’t hesitate to call!

Excellent customer service super honest staff totally recommend

I needed my tire pressure checked prior to driving out of state, and while there, decided to have the state inspection done as well. I waited in the clean, comfortable waiting area, and can also say that the restroom was immaculate. The young man at the desk was courteous and professional, and my services were completed promptly.

I was greeted by a friendly gentlemen by the name of Brent who promptly assisted me. He was incredibly helpful, knowledgeable, and answered all questions regarding pricing and availability. The service is A+ on all fronts. The technicians were able to quickly remediate my issues and get me back on the road in no time. They also offer to pick you up and drop you off at your home which is very handy. Tip of the hat to Christian Brothers Automotive!

This is a follow-up to a post I did regarding my experience at Christian Brothers Automotive on Rayford Road in Spring, TX a week or two ago. After I wrote the post, I received a phone call from the owner of these two franchises. He was genuinely interested in the issues I posted and said he would look into them. I was basically incredulous that my service writer would say that the car manufacturer would post a technical bulletin that would state as a remedy for the problems we were having as 1) checking the oil every 500 miles and 2) Production Solution - Not Applicable. I now hold that service bulletin in my hand thanks to the owner of these two stores. I have apologized by phone to the service writer and will gladly go back to them for future needs and apologize to him in person. Thank you Christian Brothers Technicians, Service Writers and Owners for your integrity and for caring enough about my concerns to treat me as if I were important to you and in spite of the mis-information given to me by the local dealer for my automobile walking us carefully through the manufactures service bulletin relating to the repairs done on our vehicle and helping me to understand that what we were told is true according to the service bulletin and what they did and are asking us to do is necessary. My sincere apoligies to my service writer at Rayford Road - Bryain and my sincere thans to Mr. and Mrs. Jordan for their thoughtful and I am sure tedious follow-up with their employees to get the answers I needed to the questions I had regarding my charges, the work done and the recommendations we were given. Everything was done by the book. I just need to trade cars.Sincerely,G. Sam Bradley

I never really write reviews, but I must say please rethink this location. I had a super bad experience here...they told me they could fix something on my car, bottom line it never got fixed an I was out of pocket$ 900...They lied to me on top and they tried to go in circles Bottom line is please if your a girl Dont go alone, Take a male..I was deeply sad that I paid so much Everything I had to be told they couldnt fix my problem...please becareful with this place...

Very Friendly, professional, respectable, accommdating, efficient and I trust my Cruze Premier to be properly taken care of and serviced by Christian Bro. This is my 2nd time getting my car serviced by them and I shall be returning next year if not sooner. Thank You CB😉!

The staff was super friendly, and let me know they are dog friendly. I took my 1 year old lab with me, and they gave him a treat and offered me to sit indoors. They told me there were cars in front of me, but still managed to get me in and out in 45 minutes. My first time here but I’ll definitely be going back!

I get my yearly inspection done here. They are quick, professional, and provide excellent service.

My first time coming here, definitely will be coming back to get work done to our truck. Had an exceptional service from Lorenzo & everyone there. Thank you. 😀

Excellent service from start to finish. I loved the text alerts and detailed photo inspection report sent to my phone. Tony worked with me a lot to ensure my car was serviced properly and for a good value. Overall extremely impressed. Will definitely be a return customer!

I like CB professionalism. They are computerized, keep up updated on your repairs and they are timely.In this COVID era they cognizant of social distancing and wearing mask. Their prices are competitive and they are honest. This has been my experience with several CB repair shops.

Friendly, professional, and knowledgeable. Great service for a fair price.

This is the worst location please be aware they are not honest people at this location!!!

Super Fast & Friendly!Absolutely amazing service!! I called asking how long an inspection would take. I mentioned I would be coming in with my 3 kids and they said, well then we will make it faster! They were definitely right! I wasn’t even there for 30 minutes!! Everyone was so friendly, fast and efficient. They have definitely won my service for future car services!! Thank you!

As always Blair and his team goes above and beyond to complete repairs on my vehicle and ensure total satisfaction. Warm and inviting environment, professional and knowledgeable employees. I also appreciate the measures they are taking to keep both customers and employees safe from COVID-19. They are my first choice in vehicle maintenance.I highly recommend them. You wont be disappointed.

Good service. Good pricing.

I recently moved to Texas from Louisiana so I needed a trustworthy place to do regular maintenance and repairs on my Honda Accord! I’ve been to about 3 different places in the last 6-8 months and I never felt safe there. Being a woman, I feel automotive places try to take advantage. I didn’t experience that with Christian Brothers. They were honest and affordable! I’ll continue to do business here!

Best place to have your vehicle fixed

These guys are great and the quality of service is incredible. They were able to diagnose a problem that was not caught by the other shop I took my car to. Quick service turn around time for me is always good! I Look forward to continuing the service of my vehicles with Christian Brothers Automotive!

Not only are they 5 minutes away from me, but they’re very reliable and professional. Their customer service is excellent and they do great work. They might be a little pricey but I think they’re worth it! I’m definitely going to them first whenever I have a car problem & I will also recommend them to others!

Picked up car and took very good care of everything

Everyone I have had the pleasure of working with here has been outstanding. Very polite, welcoming, professional, knowledgeable, honest, and hard working. They were even a hit with my kids! They were so helpful and worked to get my car back to me as quickly as possible without compromising the quality of their work. This was my first time coming here and they have definitely earned a repeat customer! Thank you to all the staff, yall are really amazing people!

They are close to home, and I do receive my car in the same day. I wasn’t able to pick up the car before they close and they sent me the link to be able to pay online and pick up the car after hours. Loved it

Thank you once again for your great Customer Service, Kindness and professionalism. have been multiple times and have great experiences with getting my repairs done. I will continue doing business with Christian Brothers on Fry Rd near Clay and highly recommend them. A special shout out to Joyce, Bruce, and Roberto for this visit. Keep up the good work.

As always, delivers on time. Very professional and courteous staff. Enjoyed my trip with the courtesy driver both ways.

Christian brothers north Katy is always great. I went in for an oil change which I had scheduled ahead of time and upon arrival was immediately attended to and my car was take in for service. The staff there is always very kind and informs me of any issues such my father and are always very helpful answering any questions I may have.

Love this place! Everyone who works there is so kind and friendly. They explain what needs to be done and show pictures of the inside of your car. Honest and quality work. As much as I hate that they close on the weekends- it speaks to the value they put on their employees and time with their families and I appreciate that!

You know what Im very surprised that Christian Brothers didnt charge me a storage fee for my dodge van. I brought it in in hope to have it back in a couple of days. Than I ran into some financial trouble and it took three weeks to pay my $900 plus bill. They treated me so professional that I brought my Chevy truck and played my $1600 plus bill the next day, but they didnt know I could and the they trusted me and treated me professional and curtiously. Thank you Christian Brothers both vehicles run great as they should, keep it up.

Very pleasant atmosphere and professional crew

They were polite, professional, and did good work at a reasonable price. Their Courtesy car service made it easy to drop off and pick up my car.

Very friendly and service done quickly

Good people, prompt, courteous

I really appreciate the oil change.Price is right, the coupon that I had was, 50% off oil change including tire rotation. I asked for that at the same with the oil change. The person said no problem. when I returned to pickup the car, I noticed that, tires were not rotated, I came back in and questioned.The answer was: on this kind of car is recommended not to rotate the tires,He explained that the front tires were a little worn and the rear tires were better, and always is good to have the better tires in the back.But this car is front wheel driveFor what I understand I guess is the other way around, I am not a mechanic and I could be wrong. Then he say if you want me to do it I can but no right now.I decided to leave and don’t ever comeback to this shop.

BEST EXPERIENCE AT A AUTOMOTIVE SHOP. The staff is extremely friendly and they dont try to over sell you. They tell you what needs to be done and then they give you the option to fix any other minor issues. The workers are so humble and understanding! will definitely make this shop my primary automotive shop from now on.

Awesome service! Fast and knowledgeable mechanics and management! They go above and beyond to show they care and they are invested in making sure you and your vehicle are taken care of! It’s good to see that kind of service still exists!

The prices were good. The customer service horrible. I Will not go back again. They said they were going to pick me up at a certain time and didnt give me a really good heads up that they were going to be late. I was standing with my 7 yr daughter waiting for more than 10 min. If they would have told me ahead, I would have asked for a ride. Instead, I had to walk to the place wearing high heels and my daughter. Once I got there, they didnt even apologize or tried to compensate me for it. Like I said, I will not go there again.

Great Service. This is a family type of place...and these are the kind of gentlemen you will never forget. You learn them and know them by name. I was so pleased to learn they had a shuttle service. When I received their half off coupon at our home for an Engine Check Light...I couldnt be more than ecstatic. I was able to receive this particular service for less than $100. I did pay a bit more because my car is European...but not much. You wont wait long if you plan ahead...and you get excellent service at the same time.All American Dollars Lives Matter

Professional Service. Everyone from the manager to the service advisors are friendly and extremely helpful. I have had great experiences going to this location and will continue to go there. I would recommend this place for a quick and hassle free service.

I have taken more than one vehicle to Christian Brothers and I will not go any where else. First, their level of hospitality is rarely found anywhere these days. I have been to more than 1 location and let me tell you, it is top quality hospitality across the board. You are treated like family, it’s that simple. Every single time work that has been needed on my vehicles has been explained to me thoroughly. There is no such thing as a dumb question. For me, they are my expert partners, not so called subject matter experts that see me as a way to hike up the numbers. I trust them and I tell them that. I feel it’s all about communication. They know my expectations are high. I don’t think they would have it any other way to be honest. Most importantly, I can take in the word of God while I wait and they provide the reading materials! Now tell me, where else you can get that kind of experience? Christian Brothers gets 10 stars in my book!

Super service, everyone so kind and helpful especially Lorenzo and Joyce .Thank you

After struggling to find an automotive place I felt comfortable with, Christian Brothers turned out to be a great choice. Robert was very kind and patient in answering questions and explaining things. When I handed over the key, I was sure my car was in good hands.

The experience was great. The staff was very friendly and attentive. The waiting area environment was warm and relaxing. I got the feeling that the staff was genuinely concerned about ensuring my automotive needs were met. I will definitely be a returning customer.

First of all wanted to thank all employees for their courtesy and professionalism, especially Mr.LorenzoI called at 8:30 asking to fix front wheel bearing on our toyota 4 runner 4x4They said they can fix it today before 1I was like :Wow,okkI brought the car right away to drop it offThey offered shuttle ride to my home with their beautiful “stickered-out”carsBy 12:30 the car was readyThe same fancy car came to pick me up from my housePrice wiseVery fair deal,running forward, they were cheaper than dealership by over 150$I asked about the parts they use,and they assured me that they use oe spec parts,which is super important, because it’s also investment imo, you don’t want to fix same problem in 10.000 miles!Great Job Brothers!

I brought my vehicle here for an AC compressor replacement, they worked with me on the quote I was given, since I found it to be comparable to the stealership, and the current global situation I was unable to pay such price. I accepted the second quote and the new terms including using aftermarket compressor. Its to early to tell, so far the AC works. Time will tell. I will Update my review if anything changes. I am new to the area and unfamiliar with local non-corporate honest private mechanics.Communication is good, they explain everything to you, but I do suggest you do your research on whatever problem your vehicle has.I am satisfied with the repair and the courtesy I was treated with.