I have never use their cabbage but I have a friend that works there so I got to give it a couple thumbs up Ive been in the building its nice Cab Company

Driver called me over an hour ago and said he was on his way to pick me up, hes still not here yet and hes not answering his phone.This will definitely be the last time I use this taxi service.

I sure dont think its appropriate to leave a message when youre in need of a ride or a cab company to answer the phone with hello

Cab arrived at the Kansas City International Airport at night. The driver was very unfriendly and wanted us to get our luggage in the cab fast. He had no clue where we needed to go and used his cell phone as a GPS. His GPS would not work, he was frustrated, drove around a while racking up the fare until we just told him to take us somewhere else so we could get out. When we arrived at our destination he became enraged when we wanted to use a credit card. He threw our luggage out into a puddle. Luckily we had enough cash to pay the fare because it did not seem like he would take a credit card. He did not even care one of the passengers was disabled. He wanted us out of the cab fast and he wanted cash only. Our luggage was wet and laptop could have been broken. STAY AWAY FROM THIS COMPANY AT ALL COSTS!!! There definitely does not seem to be any quality control on drivers. WATCH OUT FOR THIS ONE PLEASE!!!

Driver got an attitude because I didn’t have cash. Then, when I after got cash and asked for a receipt, he handed me a blank card and quickly drove off.

Credit card machine did not work and driver would not return my card. the card was swiped multiple times and after checking my bank statement the next day I noticed that I was charged three times for my ride. eventually the driver returned the card, but only after waiting over ten minutes with holding my card hostage. my first and last experience with allstar.

Good mechanic with affordable service.

This company has the worst customer service I called asking for a cab he gave me the drivers name and said that the driver would call me in one minute I waited for 10 minutes and no answer. this company has the worst customer service I called asking for a cab he gave me the drivers name and said that the driver would call me and one minute that waiting for 10 minutes and no answer. I called again he said hell call you in 1 minutes and still no call. I called back and he kept hang up on me

Much better than yellow cab, ztrip and which are all one company with different hats

DO NOT USE THIS CAB SERVICEI needed a cab to the airport at 4am, so I called the evening before to set it up. The cab driver asked me to call him again in the morning at 3am to remind him. I thought this was strange but its hard to get a cab in KC so I did that. He answers at 3am and says he will be on his way on time. HE IS AN ENTIRE HOUR LATE, and tells me to calm down because he thinks I should still be able to make my flight on time. While we are in the car on the way to the airport he tells me that I will need to pay in cash. When I informed him that all cab drivers in Missouri are required to accept cards, HE THREATENED TO DROP ME OFF AND LEAVE ME STRANDED. He stopped at a gas station so I could get cash out to pay him, then proceeded to charge me $30 more than what I know it costs to go from my house to the airport (I fly very frequently). He also originally began DRIVING IN THE OPPOSITE DIRECTION OF THE AIRPORT and had to turn around several miles later (when I expressed concerns, because I know how to get to the airport, he insisted his gps was taking the fastest way). I barely made my flight. This driver has absolutely no business on the road. Cab #0920 was the identifying information on the car. He was extremely unprofessional, undependable, sketchy, ignorant, belligerent, irresponsible, inattentive, immature, and expensive. I cannot wait until Uber expands in Kansas City because this was a ridiculous experience.

This Company is so bad they dont even get one star. Our driver got called for a drug test by our carrier which he had to be the clinic within two hours. Called this company and they picked our driver and they charged the driver $14.28 a mile for seven miles. The total was $100.00 fair. The driver was calling our driver a crook and was swearing at him. We will never use this company again as they just try to rip people off.

I got ripped off. The credit card machine didnt work the guy talked to fast couldnt understand him bc I wouldnt used their service. Took me the long route to my hotel so the meter would charge more. People work hard for their money to just get ripped off wont use them again.

Im in the cab right now. When I first called, the guy told me to call a different number. The cab showed up when he said he would. But then asked me if I knew how to get there.. hes not wearing a seat belt. Texting while driving once. Answered calls while driving. He used his gps navigation after all... he trying to get another pick while driving mw.. so far no good. I like yellow cab best..

They didnt bother to show up or even answer when i called to see where they are. Use checker cabs these guys are terrible.

I didnt take this taxi service, but rather, was almost hit by one. It was a white crown vic with black accents and the taxi number was J5b cab 142. He was swerving in and out of his lane on i35 north nearing the downtown area, and when we drove by him in the right lane, he swerved into our lane nearly hitting us. I had to swerve myself to miss him. When we stopped at the broadway exit light, he was rext to us texting on his phone. If you want to die in a taxi, Allstar Cab is your best bet. Otherwise, stay away from this crappy service. I was going to call and complain since I got the cab number, but after seeing street view on google maps of their office, I think this is a one man show and hes not going to give a crap.Also, anyone who wants to dispute this can ask me for the link to the dash cam video I have of the incident, as well as video of him veering in and out of his lane well before he nearly hit me.

Cash scam. The drivers credit card machine is broken and you must go to a bank. At least I made him sit there for well over 20 minutes. Picked me up from the airport and never said cash only. Use Uber people.

They said they would be 25 mins and they never showed up and never answered when we called. It went to a voicemail box that was full.

The worse customer service

Called them to request a ride and they never showed up. When I called to see how much longer it would be, they didn’t answer. Tried to call a couple more times and still no answer.

Never arrived and verified pickup time twice. Caveat emptor

Told me 15-20 mins never showed. Tried to call. They didnt answer.

Lazy and can’t speak english

I call cab they show up ontime.

Good service 👍

Never came