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Comps & Phones
3100 S 24th St D, Kansas City, KS 66106, United States
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Comps & Phones

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De
Review №1

I got a screen replacement for my phone that cost less than other places. And when I discovered that the stylus pen didnt work with the new screen the man there offered me something that would act as one, and he did not charge me. I didnt keep it but I appreciate him being kind and helpful. The Lord Jesus bless him. I really do appreciate it.

Al
Review №2

Do not trust these people with your phone. I havent seen my phone in three weeks. They said they would send it off to be fixed and it would be ready in three weeks. Ive read the reviews and none of them say that they send them off so Im sure they are experimenting with mine. Especially because it is the iPhone X. Its honestly very sad that they think messing with innocent peoples things is fine.

Ma
Review №3

I came in needing a screen protector and the guy was so patient with me and made sure I had it the way I wanted. I highly recommend this shop. Great people. Been going to this store since i bought my first iPhone from them 3 years ago.

Hi
Review №4

Comps and phones service was great ! the staff were absolutely amazing, patient and understanding about the time and effort it took to repair my surface pro 3 tablet screen . they really followed through and did an amazing job in repairing my tablet ! i was very impressed with the job done ! the staff was very approachable caring polite and professional in their work ! i was able to get updates about the progress on my tablet regularly ! very sincere and honest in their work all the way through ! great deals ! i was 100% satisfied with the results! i will definitely return to them if i ever need to for any future technical problems and i will also highly recommend this store to others including my family and friends who may have any technical difficulties in the future as well ! Thank you comps and phones for making my tablet new again ! :-)

Ka
Review №5

Our associates are dedicated to make your experience worthwhile here at KayJay Solutions. We serve our customers with integrity, professionalism and honor. At any given given time if you have any concerns please feel fell to contact our management by filling the contact form on our website and we will get back with you within 24 hours.

Gr
Review №6

After a couple of days dealing with people on online sales sites, I called Comps & Phones and talked to Kelly. He said they could probably be able to fix me up. Came in on Saturday afternoon and 30 minutes later I left a happy camper. Not only did I get a great phone at a fair deal, I made a new friend. Thank you.

Jo
Review №7

An employee here helped me purchase a gutted iPhone with the screws intact so that I could repair my iPhone SE and not have to guess which screw needed to go where. I was on a short time frame and he was very helpful. On an unrelated note it smelled absolutely DIVINE inside the store. Idk what air freshener they use, but I need it in my life!

Lo
Review №8

Great customer service, very fast. I brought in my broken Galaxy S7 on a Friday during lunch and the phone was fixed and ready by 6pm the same day. I will be recommending them to my co-workers. 5 stars.🌟🌟 🌟 🌟 🌟

Ki
Review №9

Very knowledgeable and very friendly!! Went over and above for my service! Made me feel like family !! Theres the place to come when you need a repair ! Excellent

De
Review №10

Love this place. The people that work in there are super friendly and helpful. Fixed my iPhone 7plus and it runs like brand new

Fa
Review №11

Do not come here for anything regarding to fixing a device more than $200 worth. DO NOT WASTE YOUR TIME. They will experience with your device and break it even more. Fair warning. Never trust these people.

Br
Review №12

Phone Medic told me my phone could not be fixed. Comps and Phones had no problem fixing my phone. My phone works great now. Highly recommend!

Ja
Review №13

Fixed my iPhone for 70% less than Apple wanted. In and out in 30 minutes. Great service and attitude!!!!!!! I will return.

Sa
Review №14

Awesome place to go if you need any help with your phone or your laptop . (Pretty much everything technical ) . Love the owners. Love the customer service. And they are fast.

C
Review №15

Im pretty certain people leaving positive reviews are family/friends/associates. Heres my review from an actual customer: purchased a phone on 7/18/2016 after seeing all the Craigslist ads for an iPhone 5c, only to get there and find there were no 5cs. They had one 5s. I was given the wrong price, but they honored the incorrectly (lower) price. Heres probably why: I was told it was a NEW phone. Upon getting it home and further inspecting it, it wasnt new. It had small scratches along the frame and abrasive marks near the charging port. Ok. Was still a good deal...fast forward to the next night...the phones screen goes blue, phone shuts off, never comes back on. I take the phone back to them on Wednesday. The manager isnt there and apparently hes the only one capable of doing a refund. I was told to leave my name and number and that the refund would be processed without me having to return to the store. On suspicion, I go there the next day, only to find that no refund had been processed. They finally issued my refund, but after the lies, inconvenience, and bait and switch, you guys get only one star.

Za
Review №16

The attendant working was very helpful and friendly. Unfortunately, they couldnt fix the battery in my phone for a reasonable price, but it was a comparable quote to what other stores charged in the area. The store itself is really dumpy. Not professional or clean at all. Looks like a badly managed pawn shop, with junk strewn all over. Its nothing like the crisp, clean, modern cell phone stores youd find in most strip malls. Its a very dated and run down location. I dont think this place is horrible, but I wouldnt leave my expensive electronic equipment with a place this disheveled.

Ka
Review №17

Awesome place, great service. They always come through when you need something, from phone repair to chargers. Highly recommend visiting comps and phones.

Ti
Review №18

Comps & Phones has fixed almost all the devices I have had, Have to say they are truly the best at what they do. Great customer service, I would recommend to anyone. Always deliver.

Is
Review №19

Kayjay is run by professionals, they are efficient, friendly and on top of their game. Their hospitality is top notch as well. If you are thirsty, you will get some cold water and a comfy sofa to sit on as you watch the latest news and sports on HD screen. Its just quite an experience. Give them a shot

Ch
Review №20

Jonathan and Kelly are great guys, they fixed my computer and helped me with my phone I suggest you use them their 1st class Pros for computers and phones.

Sa
Review №21

Stay away! Or be very careful with wht they charge you! Very b experience

Fa
Review №22

Wasted 3 days. So called tech said he was able to fix my device IF motherboard wasnt broken. I came back he said it was the battery. Then after multiple trips back and forth he still wasnt able to fix device, but continuously claimed he was almost finished working on it multiple times I told him just give me the phone back the way I brought it in. Still insisted and broke the back of my glass iPhone 8 Plus. After the third day of him telling me to come back and pick it up he had me waiting for hours while he tampered with my $900 phone. Never let these people work with devices worth money. Then after that he decided to put someone elses screen on my phone, be rude and hang up in my face while informing him that it wasnt my screen. Jonathan is unprofessional.

G
Review №23

Awesome customer service. Speedy services

Fa
Review №24

& DO NOT trust these reviews on here. Please go somewhere else to get device fixed. The reviews with stars are from friends, real customers like me had to experience the faulty way of how they worked.

Ta
Review №25

I converted from paying my phone bill online via GoSmart because I didnt know of any store I could visit to pay it in person. Online it was costing me more due to tax. At KayJays Im able to pay my bill for the orginal price, and the staff is lovely. Id recommend this establishment to anyone.

Ka
Review №26

Nice guy .knows his stuff

Ga
Review №27

Quick and easy phone repair. Would recommend.

Ma
Review №28

Dishonest, misleading, spams Craiglist with multiple duplicate listings. Avoid at all costs.

La
Review №29

Being going there for year just amazing

Is
Review №30

Extremely unprofessional. Never go there

Ke
Review №31

Instant service. Repairs done while you wait in about 10-25 mins!

Bi
Review №32

Found the store did what said for very fare price! I have taken several phones to them and they fixed them! One phone was run over by a car.

La
Review №33

Horrible very rude sloppy bad business

da
Review №34

Great customer service fast

As
Review №35

Do not bring your phones here.

Ne
Review №36

Surprising selection

Ma
Review №37

Quick!

Ch
Review №38

Great

do
Review №39

Very efisiente especially k put screens to the television kebrados k pense k not abia ya. where xk buske many places and will not find.

Information
1 Photos
39 Comments
3.7 Rating
  • Address:3100 S 24th St D, Kansas City, KS 66106, United States
  • Phone:+1 913-403-0148
Categories
  • Computer repair service
  • Electronics store
  • Computer software store
  • Computer store
  • Computer support and services
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9:30am–6:30pm
  • Saturday:Closed
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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