We have been using LKQ KEYSTONE for years at our shop and have enjoyed working with them!

They was horrible I called them oh yes we got it go there no we dont have one

Fast friendly service they had the right part

The worst place to pay o order from the have new employee the don’t know what the should do when the do Mistake and ask the. Say the are new. The try charge you for the mistake when you order and the say 4 days. The take more in 10 days to receive your items.I Document me sway at kc mo the have all knowledge. And whe the day 3 day mean 3 days.

This is an okay place to buy part for an automobile of any make and model. It is more expensive if you do not have an account with them. But the guy I talked to on the phone that was selling me in the part was very good and very nice. Did not make me feel dumb for asking questions.

Avoid this place like the plague theyre very rude they will accuse you of mishandling their stuff its not worth your time your money or your effort

The paint is disaster, I gave them all the car tags and VIN number and they gave me different color 😡😡😡

Had to buy a bedside for my truck very reasonable place

Forget about getting a core charge refund. I returned an old engine block 2 months ago. They said the refund would be applied in a couple days. I called back after 2 weeks and they forwarded me to voicemail. No one called back. I called again a month after returning the core and they repeatedly hung up on me. Today, 2 months later I called back and they hung up on me again. I finally drove back down there and complained in person. I dont know why the people at the front desk are employed there. The cant answer any question you have and they cant even forward calls. Im not even sure if this is a deliberate attempt to not repay money that is owed to me or if theyre just really really stupid. Neither would surprise me.

Very nice staff huge assortment of parts very reasonable prices

Awesome

Part deliveries have been at least one day late on the last five orders. Two of those deliveries have been broken parts. It baffles me that some shops still use them. If you use places like this professionally as a vendor, call Midway or Allstar - LKQ is trash.

Absolutely NO customer service!!! No return calls. Calls disconnect while waiting to give order. Is this a real business?!?!

Bad customer service, I don’t recommend .

A little more expensive than some competitors, however, the experience is worth every cent. You get quality parts in good condition. No dents, scratches or waiting an hour. My time and sanity are worth it. Keystone saved the day again when the cheaper guys tried to sell me damaged parts.

Fast, great service. The part was what I needed for a fair price.

Dont get in a hurry, theyre not

Service very quick, friendly staff, by the way they speak Spanish, gracias amigos de Keystone

Go To place for used auto parts. Highly recommend.

THEY NEED TO HIRE MORE HELP TO BE ABLE TO MEET CUSTOMER SERVICE DEMANDS

Courtney is the best, will always go extra mile to help you. Stuff at the counter little slow.

The prices arent that cheap I can get on internet a lot cheaper not a great location

Had what I needed. Held it upon request. Thx

Been doing business with LKQ for awhile great price and the deliver

Ladies up front are great!! Waiting for the warehouse to pull parts is ridiculous.

Horrible customer service. If you go in this place you are guaranteed to have to wait an unnecessary amount of time

Not the place if you want an exact part that they promised they had. Three trips in two days is ridiculous.

Great place too work at.

Great people, fast caring service

Fast Service, Great Merchandise!!

Nice cervice

Extremely bad service hanging up on costumers wile trying to find parts.

Great people fair prices

Very very bad service about the paint was here like an hour and selection not much either...needed for two cars paint...and couldnt get it...out of order...I hope they can have a real paint person but not talking to secretary who doesnt know what im talking about

Completely ignored me and helped other customers that came in after me.

Employees are rude and dong care about customers

A little higher priced than alternative options, but friendly staff means a lot!

Great group of people

Excellent service

Nice place

Great folks to work with

Used and new car and body parts

Good exp

Great service

Worked on there building

Good

NoOK

Very good deal

Great service ..

Excellent place to buy used parts at good prices

Excellent atention