Definitely can count on a speedy response if you need to contact them for any reason. When moving from The Peoples Republic of California to KCMO, everything was detailed and laid out for me, and the pricing I was given was the price I got. Always like using Allstate and will continue to use them in the future.
I feel that Monica has supported my wife and I in out insurance policies extremely well in SERVICES AND PRICES. She is always kind and ready to assist in all the questions that we may have.. she is a good person We stand with her. Michael with Maria Oliver
Understands that providing excellent customer service is as simple as following the Golden Rule - treat people the way you want to be treated. Always responds in a timely fashion and asks the right questions to ensure they know what you need so they have the necessary information for you to make informed decisions.
Monica is the best and very responsive when you need her! Just ask me! I get pulled over need my insurance card and she’s there 😉
Amazing office! Great girls very responsive and always friendly! :) highly recommend
Monica quoted a fake number to sell me, then the price got jacked up after she couldnt get access to my banking information and I paid the premium in full with no discount for doing so. Allstate then canceled my insurance and refunded only $726 of the $1351. For home and auto insurance this agent and company seem to be complete scan artists. I would never recommend them.
I have had many insurance companys in the past. My experience with Allstate has been great. Really appreciate the quick service when I call in with a policy change, to pay a bill, or just ask a question. Ive recommended Allstate to many people since making the switch myself.
Over 25 years with Allstate always been there for me in positives and negatives prompt and courteous service at good rates you can’t go wrong with Allstate.
Great staff and great service! Thank you for always being kind and helpful!!
An excellent agency! Always responsive and helpful.
Love the office. No problems, always friendly.
Fair quota, wonderful liability coverage and road side assistance.
Excellent Experience, fast, reliable and quality in the information they provide to you and always willing to help you to find the right policy for your needs!
Friendly, Helpful. Great Staff.
I cant say enough good things about my experience with my Allstate agent Monica Witherspoons office! Her agent, Brandee Summers is simply the BEST! I was contacted about a year ago by Brandee who simply was calling to let me know she could get my policy rates down and add life for less than my current auto rate alone. I was impressed that a company would actually be looking out for the best interest of its customers in this way. recently added renters to my policy portfolio and Brandee was able to put together something in very short notice for me. Once again getting my rates lowered. Who doesnt love a company that is always looking out for you!? Brandee is an asset to this office and Im a lifelong customer if my last couple years with them are any indication of whats to come.
Allstate for years