Chad and all of the associates, are awesome! Anything our family needs they take care of right away! I tell everyone at work, family, friends, and neighbors how great they are! They actually treat you like family..... you can tell they want to take care of all your insurance needs! From Chad, Heather, Jessica their all great! My husband and I get calls all the time with offers from other companies, wanting to compare prices..... we don’t even bother because we feel we have the best Chad Fleming insurance!!!!!

Chad and his team have done a great job managing my family’s home and auto insurance needs. They’ve thoroughly explained our options and have provided solutions that offer better coverage at lower costs than our previous provider. The level of customer service that Chad and his team provides is also top notch. I’ve come to trust them so much that I’ve even referred friends, family, and my own clients to them. Thanks Team Fleming – keep up the good work!

I have been with American Family for a long time. Their rates for me are lower than agencies. But what I like the most, is how personalized they are. At any moment I can email or call Heather and she knows exactly who I am without giving extra information. She always does what she says she is going to do, and more! But it isnt just Heather, and Jessica, the whole team is like that. I will not leave American Family. If you are not with this crew, you are missing out on one great experience!!

Everyone with Fleming & Associates takes amazing care of us. We dont make it easy on them either! We trust Chad and Heather to keep our family and our future retirement well protected. If youre looking for top notch service with a personal touch, youve found it!

Weve been with American Family Insurance for decades both with our business and personal coverages. We started off with Frank as our agent and now Chad F. has taken over our account. Heather is contact person and she is superb! She is very quick to respond to our requests. We dont have many claims, but when we do, they are great to work with.

Best in the business! Heather and Chad have helped our family with home, auto, and life insurance. They communicate consistently and efficiently, work to get the best coverage for the best price, and follow-up to ensure we have what we need when the time comes for renewal. Highly recommend this team!

Fleming & Associates are fantastic! Chad was able to beat (by quite a bit) our coverage we had through State Farm (and we had been with them for many years). Heather Simpson (office manager), has been great to work with; is very responsive and always super pleasant. Great team all the way around!

Heather Simpson is the best to ever do it and I will never go anywhere else for my insurance needs. She always gets me the best rates and is constantly keeping an eye on my policies to make sure everything is as it’s supposed to be. She handles things quickly and is ridiculously knowledgeable!

I worked with Vanessa to switch my homeowners insurance to the new house when I was moving. She helped get me a great rate and even found a lower rate for my car insurance as well. She was very friendly and super helpful and knowledgeable.

Absolutely love Jessica Jasso!She is so easy to work with and really helps you understand everything. She got me a great deal on my renters insurance

I always have a great experience when I contact the agency for all of my insurance needs. The staff is friendly and knowledgeable about the products they offer. Highly recommend!

Jessica Jasso with Chad Fleming helped me get my auto/home switched over and helped with looking over some issues with my account. The process went very smooth and she was very responsive to my questions. Much appreciated!

We have worked with Heather Simpson at this office since 2015. Her response to everything we needed has been excellent. This office is amazing!!

Very professional and very personable Jessica is always there for me if I need anything and helping me. Chad has a great team

Jessica Jasso has been a blessing! She helped me with a quote on auto insurance. Also with how homers insurance works. She is super patient and made me feel comfortable with making the decision to join American family insurance! Thank you Jessica!

Fleming and associates has a really attentive staff that care about your insurance needs. They deal with you on a personal and professional level like no other.Thank you Fleming and Associates!!

I’ve been with Chad for about 4 years and I honestly wouldn’t go anywhere else ... customer service provided by Vanessa is top notch always very responsive always there to provide answers and take care of my needs I have 3 cars and 2 houses insured through them and they have given me the best value out there ...

Chad has been very helpful for our family, and most recently, Jessica helped me expedite my moms coverage to meet a quick deadline. Really appreciate their availability and follow through.

Jessica in the office helped me get the best rate on insurance, she has great customer service and is always willing to go above and beyond. I highly recommend talking with her!

Heather was awesome to work with and helped me with the claims process. Walked me through it and made it simple and easy on me.

Outstanding Agent. Very knowledgable and passionate about customer service.

Vanessa took my tough situation and pushed hard to get me what I needed. I cant thank her enough for all of the help she has provided!

Friendly environment and AMAZING customer service!

Great office and excellent customer service!

Everyone is always so responsive when we have questions or need help!

I even showed up after hours. And the manager still let me check my car in and wait on me she was very nice friendly

Ive recently had an issue with a vendor on a covered home repair, and Chad was a big part of my getting a good resolution to the problem. I highly recommend him and his agency for all your insurance needs!

Chad and his team have done an amazing job of handling all of my insurance needs. He has educated us on our options, guided us in times of home/auto/life insurance needs, and most importantly he and his team have delivered a level of customer service that has built customers for life with my family. Thanks for all you do Chad Fleming Agency!

Excellent service

Chad and his staff are amazing and helpful, I have already referred several people to them for their insurance needs!

Full coverage family insurance. Stay on top of issues.

Worthless, If I could give ZERO stars I would. What is the use of having an agent (that makes money off my premiums) when all he does is suggest I call a toll free line instead of helping me with my issues!

Best agency in kansas city

Its pretty sad I have to SUE my own father to get a policy in my name canceled with this pathetic company.

Try to sell me home insurance in order get to car insurance.

Wonderful products and exceptional customer service!

Only people I will trust with my insurance

Great team Vanessa has been my go to she is very helpful and does an AMAZING job any time I need to add or change anything. I would give them 10 ⭐️ If I could. Love that they have not 1 but 2 bilingual customer specialists.Excellent team Vanessa is the one who always helps me when I need to make adjustments or changes, she always does an excellent job. Id give you 10 ⭐️ If I could. I love that they have not 1 if not 2 bilingual client specialists.