Very informative and helpful. Repairs any damages responsible for. Efficient with time.

We sent our dodge caravan in to the Wornall location to have some body work done on it after a wreck. We were super happy with the results. the entire front end of the vehicle was pretty mangled initially when we brought it into them, and we got it back like it was brand new. The Customer service was great. They went above and beyond to fix my vehicle, and to make sure i was completely satisfied with the work, and customer service they provided. We Would definitely recommend!

Took my Toyota here for a rear end hit, not bad damage. Really liked the shop and how it was handled. Great communication and very professional. Said 3 days and it took 3 days, got text on progress and called from tech. Would highly recommend for any glass or body work needed.

I just want to say that I had such a pleasant experience with this shop! Santana at the front was so helpful and kind, John was incredible and made me feel very taken care of! My Toyota RAV4 had quite the dent in it and they completely took care of me and my car and had it done two days early! I will absolutely come back here! Such a pleasant experience. Such a joy.

They only work with certain insurance companies. I was told to go to Safelite.

Excellent, quick repairs, friendly front desk team.

They make you feel like you are important and keep you updated with the process. Wonderful body work!

We had a great experience. They took good care of us and the vehicle.

Good quality work and fast. Manager Brendan was very polite and informative regarding my questions. Will recommend to others.

Mr Steven & Mr Brandon & Mrs Santana Gerbers Assistant & Ryan i met this morning & Ryan drop me at home & detail my vehicle & Whoses Fix My Rear Top Antenna. Yall Are Terrific, Magnificent, Wonderful & Polite Thank So Much. Mz Rose01.20.2021 Wed

Great experience. On time, kept me posted on status and helped with rental.

Amazing customer service! I had issues with an accident and they made it painless to deal with. The office was open and welcoming. They were super fast and efficient and offered advice on how to move forward if I wanted to do other repairs. I plan on coming here from now on with any further issues I may have with my cars.

There was great communication with Ryan and the staff. Very friendly and excellent customer service. I would definitely take my vehicles to them again! Awesome!

Awesome Staff! Very professional and timely. Highly recommend

Did an amazing job on the car. Kept me updated on the vehicle at all times. Could describe properly where the car was at on the process

We found our experience with Gerber to be professional and thrifty. Good management and Santana is very knowledgeable and helpful. We will continue to consult with Gerber/Wornall in the future, Bruce & Deb

Great people

My bumper was broke from a wreck and its like new now. Thanks.

I had an accident a couple of weeks ago and Gerber collision and glass was very efficient and thorough when working with my insurance company and getting my repairs completed in a timely manner. I have no complaints about the work that was done on my vehicle. Great work!

Great communication around progress and timeline. Responded quickly to inquiries.

Clean and spacious facility. Very helpful staff. I recommend this shop.

Very good at taking care of their customers

My Vehicle was involved in an Accident on November 1,2019 And the other Driver was uninsured, therefore I am left with a damaged vehicle because the driver that hit me isn’t on the insurance policy for the vehicle he was Driving.... So on 11/22/19. I went to Gerber Collision & Glass 8200 Wornall Road in Kansas City on Wornall Road and Spoke with the Receptionist who put me in contact with Mark Wyatt & Steven two Employees who showed concern, Compassion, in regards to my current situation, I even received a Decent Estimate Price....This Location & it’s staff are (5) Star Employee & Service, I am Extremely happy with the customer service & Compassion that was Shown to me by the Receptionist, MARK & STEVEN!Excellent Customer Service was Given by the Employees I came in Contact With at this Location.🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Great customer service! I had a minor issue which they were able to fix while I waited. Would use them again.

Absolutely incredible company and each and every single employee truly cares about their customers!!!! I will always use Gerber amazing work and incredibly caring employees!!!

I stopped by here to get advice on a repair after a small fender bender. The kind associate helped me put on my hitch cover with his own clips and buffed out some scratches with thinner, all without asking and free of charge. He also recommended a fix that would mean no revenue for them because as he said, it is the right thing to do and what I would want if it was my car.

Mallory and Gerber Collision were amazing with helping me deal with the insurance agency and fixing my car quickly. They went above and beyond to be helpful! Would definitely recommend.

Replaced my door and fixed rear drivers side quarter panel and it looks flawless! They communicated with me throughout the process and took care of insurance and a rental car for me. They even stayed a few minutes late when I was running behind to pick my car up after work. Overall a great experience.

Luke was very helpful and attentive with the entire process of dealing with insurance and scheduling repairs. I will definitely use them again in the future and feel comfortable recommending them to anyone!

Very quick and honest! I damaged the front bumper and was expecting to be told that my car needed extensive and expensive repairs--he fixed it in five minutes with no charge!

It is now Gerber Collision same quality work just different ownership, exceptional customer service and with you to the end to make sure you are completely satisfied with your car

The staff is awesome Wyatt and Luke kept me informed every step of the way! My car looks brand new! Fantastic job guys!!

Wonderful service and recommended by my auto insurance. Only four stars because after having my car towed there I received no notification of arrival for two days, which was actually me contacting them. Otherwise I fully intend on going back for future service needs

Gerber Collision on Wornall is ran nothing like when it was A & B. The manager at Gerber called me one time when they first got my car - made a great sale pitch, promised weekly call updates, and an ETA finish date (that was far from met). Unfortunately - aside from the young woman in the front office, their customer service does not exist. No one from Gerber updated me like their manager promised. When I wanted updates about my car’s repair progress, I had to call. No one called as the weeks passed, even when major changes, delays, and issues occurred with my vehicle. I made the manager aware of missed updates, and lack of information - but found out he was the one in charge of “notifying” customers. Upon repeat missed “completion dates” I would hear nothing, and again I would have to call to find they’d pushed the due date back again, without notifying me. I wish I would have found an honest review like this prior to taking my vehicle there - b/c I’d have 100% picked a different shop.

Love these guys. They are always so nice, helpful, and fast. I come here for everything! Even if I just need headlights replaced.

Ive never been to this shop before but upon recommendation from USAA Bank after someone broke into my vehicle, this was a trial and errorperiod . The repair itself, I have no complaints (shattered window) . But when a company has possession of the vehicle, locked in their gated lot with security cameras and the vehicles only key, items come up missing, I have a problem . When you call me and state the vehicle is READY because IMO you just want your money, and when we arrive there is still glass in the vehicle. When we protest about the shattered glass still inside the vehicle, and your EXCUSE is that the detail guy is not here yet (LIAR). Not to mention items missing from the vehicle.Ive lost all respect for this company and I will do my best to inform everyone that I know to take your business elsewhere unless you dont care and just want a halfway job performed.PRO - vehicle repairedCON - after work clean-upProperty missing while in possession of vehicle.Lack of Integrity

Terrific folks! Went above and beyond solving a problem with my car. Very fair and honest.

Professional and well kept

Quick, precise work, lovely people.... I love this detail shop!

I have they repaired my ZDX 3 times already and they did great job every time.

They never called me to fix my car like they said they would.

Never returned my call after providing work

Great service. Helped with all our questions after and accident.

Make sure you ask for Luke

Delightful experience

Excellent care