Outstanding Team of installers! Top notch quality spotless when installation was completed. Best contractor we have ever used. Floors are beautiful. They are the very best in the business of wood floors.
Did a fabulous job…it took along time to get to our job, but it was worth the wait… we had repairs and refinish…very happy with the finished product!
Wood floors were a completely new concept to me having carpet & ceramic throughout my entire house. Jason was extremely patient while I was indecisive and went back and forth with different quotes. He even brought a sample out to my house. He didnt try to sell me the most expensive floor but just wanted me to be a happy customer. A happy customer I am! Once I finally made my decision, his crew was there within a week and the floors throughout my entire house were done in 2 days. They look remarkable. Thank you Real Wood Floors for doing an amazing job and for being patient with me during the decision making process!
Jason and his team did an excellent job with our floors. They replaced carpet, tile and existing wood with beautiful new wood. They also sanded the cherry steps of our staircase and stained them to match the new wood. Our floors are so beautiful and we couldn’t be happier! We highly recommend Real Wood Floors Kalamazoo for any flooring project you may have. They are the best!Craig and Julie Rupp
Holy moly. I couldnt be happier with the whole process. From the estimate to the scheduling, then the work itself - fantastic. We had our 21 year old orange-y oak floors refinished to a much darker/more modern finish, and it was affordable, only mildly inconvenient, and totally transformed our home. I cant say enough good things about Ken, our installer, who was prompt, courteous, and very good at what he does. The first morning he was scheduled to arrive at 8, and called to let me know he was running late - by only 5 minutes.Dont call anyone else. Get a quote from Real Wood Floors, and then hire them. As far as Im concerned, theyre the only game in town.
I simply cannot say enough great things about Real Wood Floors. They were able to squeeze me in the week of CHRISTMAS. I often joke that is was a Christmas Miracle! lol! The floors look absolutely amazing and I am so grateful that they were able to do the job for me!!
We had our existing kitchen wood floors re-finished and added wood flooring into the living room and hallways. Real Wood Floors was recommended to us by a friend so I called to get more information. Erika got back to me right away and got us scheduled for Jason to come out and get us an estimate. Jason helped us pick out what we wanted because to be honest I wasnt sure. He explained the process, products and care of the floors. His team was very professional. They actually finished before I had anticipated. Jason also followed up with us long after the job was complete to make sure wer were completely satisfied with our floors. We are really happy with the service and our floors are beautiful!
We built a new home in South Haven MI and Jason and his team did a beautiful job installing and finishing cherry and white oak flooring. They also installed a beautiful staircase and railing. The price was in line with other quotes we got, we were impressed with his knowledge and presentation of options and happy we chose RealWood Floors. Would highly recommend using them!
My wife and I like many others have taken on the project of renovating an old farm house. We entrusted Real Wood Floors to bring the original wood floors throughout the downstairs back to life, and they absolutely nailed it! Jason and his team were unquestionably awesome to work with in all aspects, from coming to see what we were working with and showing/quoting us various options, Erika in the office working with us coordinating both their and our timelines as we were hustling best we could to get things finished up and get them in, and the superb work done once we got them in only enhanced by the premium Bona products they use! Arrivals through the week were always very prompt and on time in the morning which was great! Jason and Tim were great answering a multitude of questions and showing us various stains and even going as far to mix stain colors to arrive at the best match to the original trim throughout the house!!! Jason had various solutions to fix a couple of small spots on the floors that through us a curve ball from the wood being left raw under old flooring before putting down a Satin water poly finish from Bona that has left us thrilled beyond belief!!! Real Wood Floors positively killed it for us and confident they will do the same for you!
We were very impressed by the craftsmanship and customer service which Real Wood Floors provided during the re-finish of our maple hardwood floors. The house was left in excellent condition (hardly any dust) each day and the end product is beautiful. Jason and his team wanted to make sure that we were happy with the color/finish and left us with examples to chose from when we came home from work.
“Real Wood Floors” came in and came out being very clean, very neat and very professional.Having a shop at home business myself, I really appreciated the efforts they made.I will be recommending them to my clients.Thank you Jason...... jan guigue
We love our new floors, having a new kitchen floor installed and existing dining and living room floors refinished. The floors came out beautiful and match better than we ever thought possible. Our whole house looks and feels uplifted and new. We would not change a thing. Everyone that worked on the project was so professional. They were a pleasure to have in our home. We felt like we were getting special treatment with their extra help, caring and guidance through the whole project. I would recommend Real Wood Floors to anyone who wants an impeccable and professional job. We can not thank Real Wood Floors enough for starting and completing the job when they promised they would.
Love our new floors. Its nice to have local professionals so close to home. The guys customized the floor exactly how we asked. We will definately recommend them to friends & family.
Jason and his team are beyond first-class! From the receptionist who I met the first time I visited Real Wood Floors to the great team of installers who were pleasant to deal and finally interacting with Jason from quote-inception all the way through the project - Real Wood Floors did not disappoint. As a business owner, I expect good communication, promptness, and super high quality and my expectations were met ten-fold. I came home to a completed floor install that was on-time, just as Jason promised and I was very pleased with how well the crew cleaned up after the installation. Most contractors are not aware how as a home owner, coming into a finished project with no dust, tools, trim pieces or any evidence of a previous 5 day work site is so satisfying. Even going the extra mile to make the trim just right, throughout the project, I felt like my voice was heard and I was treated very well. I wish more contractors had the samehigh level ‘awareness’ that Jason and his team exhibited. Real Wood Floors company is so worth their weight in gold!
Real Wood Floors was such a great help when we discovered half way through our kitchen remodel that we would require new wood flooring. Jason explained our options, made helpful recommendations and was able to fit us in on a tight timetable. Ken provided us a variety of color options and worked with us to get just the color and finish we wanted. Erika was very responsive with communication and scheduling info. Thanks to everyone at Real Wood Floors, we are very pleased with our new floor and the great service we received.
I have been slow to post my review, but felt the need to give a review. Had a project for replacing my carpet with hardwood floors. To match my other hardwoods, there is trim along the side to accent the flooring. One area in particular was going to be tricking because it is curved. Real Wood Floors did an outstanding job. Their craftsmanship is remarkable. They were on time, on budget and in constant communication. I cannot recommend a better hardwood flooring company in the area than Real Wood Floors. They are remarkable at their craft.
Real wood floors installed our Brazilian Teak floors 12 years ago in most of our home. We recently had them replace our remaining carpeted floors with Brazilian Teak to match our existing floors from 12 years ago. They did an amazing job! It’s hard to tell where the old and new floors meet. Their staff (Jason, Tim, Tom and Erika) are extremely courteous, professional and accommodating. I would highly recommend Real Wood Floors!
From timely and clear communication to the finished product working with RWF was 5 stars all the way! I had extensive repair and refinishing after an ice dam about six years ago and then, wouldn’t you know it, a leak in an ice maker water line while out of town recently. I was fortunate enough to work with Jason and company on both occasions. The process was as collaborative and easy as possible and the outcome in both instances, outstanding! I highly recommend Real Wood Floors - don’t hesitate!!
I had wood flooring installed by Real Wood Floors in my dining room and living room, and then had those two rooms as well as our entire first floor refinished so everything looked like it was originally done. Jason was a true professional during the estimate and answered every question I had. We talked through different options for which way to run the floor in the two new rooms, eventually agreeing on lacing in the new flooring to the existing. Tim performed the work and did an AMAZING job. He was great. My wife and I asked him to put at least 12 different stain samples on the floor to choose the color and we never once felt like he was even getting slightly aggravated as we asked for just one more. I think he would have put down 100 and been as patient as ever with it had we asked. I live well over an hour from Kalamazoo and went with Real Wood Floors based off my instinct during the quote. I had 3 other local flooring companies quote the job and I could tell I was making a good choice when I went with Real Wood Floors. Thank you so much to Jason and Tim, top notch all around! I almost forgot about Erica, she was so easy to get a hold of and professional with setting up the install. What a wonderful team you have Jason!
I was AMAZED! Our floors were 23 years old and they look brand new!!! I could not have been more pleased. Phenomenal work! Will use again and recommend to family and friends. Thank you for exceeding my expectations Real World Floors.
Real Wood Floors has an amazing team. The owner Jason comes out for the quote, he is very personable, and knowledgeable. He was able to tell us what type of wood was used in our 1900 built farmhouse. He is very proud of his team and confident that they do good work.We chose them to re-do our wood flooring in a bedroom and our dining room and a new installation of flooring in our kitchen. The transition between the existing wood floors in the dining room into the kitchen (where the new flooring was installed) flows well and matches up perfectly. They worked hard as they tore out multiple layers of flooring in the kitchen. The team is professional, friendly and did great work. Glad we have a local company that has excellent craftsmanship!
Real Woods Floors has refinished many floors in our 1920’s home. They do excellent work and we have always been satisfied with their work. Their work done years ago still looks great. Highly recommend them.
We found Real Wood Floors after the vendor we purchased our unfinished wood floors from recommended them. Real Wood Floors did not disappoint. They were helpful and informative every step of the way. They made great suggestions and Jason coached me to appreciate and use the new floors as opposed to worry about the wear and tear of 4 kids on them. All of the staff were professional and kind to our entire family. Even when our 5 year old wanted to help measure and install the flooring. I would recommend Real Wood Floors to anyone who wants the best of the best!
Thank you to Real Wood Floors for a fantastic job refinishing our hardwood floors. I love them!Tim was so helpful with choosing the color of stain that would look best and he worked so hard to sand, stain and seal our very uneven floors. They look great. He even went a step beyond after the job was finished to come back to help us move furniture back into place when they were dry,I highly recommend this company to anyone that wants their floors done.
We became aware of Real Wood Floors when we saw a company van posting the business logo and phone number. We needed our kitchen floor refinished and requested an estimate. The owner promptly responded, came to our home and provided a very fair price for the work that needed to be done. The job was done meticulously and professionally to our total satisfaction and at a price less than the original estimate. We are happy to give Real Wood Floors of Kalamazoo the highest recommendation and believe that anyone who employs its service will be as satisfied as we were.
Our decorator highly recommended Real Wood Floors and close friends used them incident to a new floor installation. Our home has solid cherry flooring that were in fairly good shape but had not been redone since we built our home 23 years ago. Real Wood Floors exceeded our expectations! We could not be more pleased. Their associate consistently showed up at the scheduled time and his attention to detail was flawless! I can not recommend this company strong enough. The company staff are all very professional and the quality of work is second to none!!!
Great experience from beginning to end. Jason and Erica were so helpful throughout the entire process. The installers were friendly and professional. Our floors look AMAZING!!! We highly recommend Real Wood Floors.
We just had Jason and his team refinish 5 floors in our house. The staff was courteous, knowledgeable, friendly, and honest. They were very helpful with my many questions having never done this before. They helped pick a beautiful stain that helped to enhance and bring out the natural character of the floor. They also had to make some repairs where there were pet stains, and everything matched up perfect. I will definitely be using them again!
Jason and his crew installed the maple flooring in our newly built home a little over ten years ago and we were thrilled then with the quality of the installation and beauty of the floors. As the years have passed and the natural scuffs and scrapes of life occurred, weve still never felt like the floors lost any of their attractiveness or made our home less inviting. We recently had some water damage occur and the remediation company used another flooring company for the refinish - the quality just was not there. We reached out to Jason and he reviewed the work and recommended a refinish which we had Real Wood perform. The work is outstanding and the floors are again as beautiful as they were when first installed. I have great appreciation for Jason and his crew, they are phenomenal craftsmen!
This is the second time I have used Real Wood Floors. They are the most professional and communicative contractor I have ever worked with and the flooring is the best value for your money. I had my first floor installed 5 years ago and they are still in excellent condtion even with 2 teenagers, 2 dogs and a cat. I LOVE my wood floors!!
We could not be happier with our floors! Jason, Ken and Erica were all outstanding. They went above and beyond to ensure we would be happy with the end product. We are thrilled!
I would 100% recommend Real Wood Floors, I received a total of 5 quotes from different contractors. When I sat with Jason, the way he explained the process and listened to all my questions and concerns I felt very at ease and comfortable to work with him, my top 2 things that I can say about them is firstly, customer service really is a priority, from Jason all the way to every member of the crew, very polite, personable, and happy to address any issues you may have, secondly the pride in their work, we were putting new wood floors in a section of the house and the rest had original from when the house was built, needless to say they encountered a few surprises along the way but they addressed them head on to make it look seamless and as part of the original flooring and not as an after-thought. My wife and I absolutely love our floors! Thank you Jason and the Crew.
We had Real Wood Floors install new hardwood and lace it in with existing hardwood floors. We were impressed, from our first meeting with Jason until the job was completed. They are a team of true craftsmen, and they worked hard to make sure that we were pleased.
It is very rare to find a business like Real Wood Floors. Jason and his crew did an outstanding job refinishing my whole house of hardwood floors. I hope to do business with them again in the future.
They were awesome! Reasonable pricing and my floors are gorgeous! Highly recommend!
If you need work on your wood floors, this is the group to do it. The work and service was everything you would want and expect. I highly recommend them to finish or install your flooring.
Professional, dependable and quick service! Our new flooring and staircase was handled with the utmost care. Thank you RWF!Tara Briden
5 stars all the way. They definitely exceeded our expectations!
Recently my husband and I had floors replaced by Real Wood Floors. Because of the exceptional service and quality of work by Jason and his staff we highly recommend Real Wood Floors.
Beatutiful workmanship. My clients are so thrilled with the new flooring in the kitchen and then the blending of woods between their old dining room flooring and the new kitchen floors.
Great service from the start and an excellent finished product. Dealing with contractors can be difficult, not with these guys.
Unsurpassed quality and craftsmanship. Artistry is amazing. This floor is like a work of art.
The Real Wood Floors team gave us a lot of options and did an exceptional job on the floor.
Perfection. Worked completed as scheduled, polite, professional and friendly!
Only because there wasnt a zero. Extremely unprofessional.
Stunningly beautiful work!