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Brown and Brown Auto Wash and Detailing
3235 Miller Rd, Kalamazoo, MI 49001, United States
Appearance
Brown and Brown Auto Wash and Detailing

Comments
Ni
Review №1

Very disappointed. I’m in the process of ripping all the carpet out of my car because everything is soaked. I found standing water under my driver side carpet. There is saturation everywhere. My car smells horrible, I mean horrible. I hate being the guy that had to leave a bad review, but this is bad.EDIT: I was given a full refund plus some extra. Im thankful for the refund but wondering if the smell will ever get better in my car

Ka
Review №2

They left my car soaked and put the wrong mats in my car. The amount of water they left in my car made my car smell like a dead animal. The smell is so strong and so bad that I can not drive my car. Very disappointed and waste of money. On top of how much the detail cost I had to buy car bombs and try cleaning out the water my self. Such a waste. Hope my car is not permanently damaged.

Ch
Review №3

My car looks as good as it did the day i drove it off the lot. Awesome job

Za
Review №4

Update 11/18/19: I am amazed this company does not care.I am reposting this review I previously wrote because the company has a new listing and my review is not showing up. Well, I thought about this review for a few months before posting. The price seemed reasonable ($150 for SUVs, $125 for others) and they were quite accommodating at first. I dropped off my Suburban one evening (which I just purchased and it was filthy) and said take your time and do it right. I pointed out some things and was told they would get everything and it would be ready in the morning. I went in to get it and after looking it over for a minute I started realizing many things were missed. Crevices in the seats were still filled with dirt, some of the flooring under seats had not been touched, trim pieces still had gunk in the crevices and speaker grills, floor mats were still dirty (and they are rubber, just spray and scrub them), and numerous spots with food splatter still present to name a few. I said a few things were missed and pointed to a few of them and requested them to go over it again and take their time and do it right, no rush on my part. They called the next day and said it was ready. The second time I went to pick it up and it was just about the same. It looked like they may have sprayed the mats, but did not scrub them, as there was standing water in the trunk area where they were laying. Unfortunately everything else was the same. Once again I said things were missed and said please go through it again and I would come back and left it at that. They called the next day and said it was ready. I had to go out of town and told them I would pick it up next week. Once I returned, I went to pick it up for the third time. Unfortunately, I found it in the same condition and with a dead battery. I had enough at that point. I jumped the dead battery and took it. I feel terrible about this experience, like I wasted $150. I never used a detail service and I am of the mindset I never will again. If Tony ever reads this and wants to contact me I will consider giving them another chance to rectify it, although I am really sick of dealing with it. Hence this review after giving it copious amounts of consideration. I even told them if they did a good job I would be bringing in four other vehicles. So disappointed. Seeing the lack of reviews I doubt they will ever see this:/

Cr
Review №5

Great car detailing shop ownership is top of the line must get your car cleaned here shines like new

St
Review №6

Always do an excellent job

Le
Review №7

Did a good job

Information
5 Photos
7 Comments
3.4 Rating
  • Address:3235 Miller Rd, Kalamazoo, MI 49001, United States
  • Phone:+1 269-760-9153
Categories
  • Car detailing service
  • Car wash
Planning
  • Appointments recommended:Yes
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