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JP Heating and Air Conditioning
7536 E Michigan Ave, Kalamazoo, MI 49048, United States
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JP Heating and Air Conditioning

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Ja
Review №1

We couldnt be happier with JP Heating and Air Conditioning! We recently had installed: a furnace, air conditioner, humidifier and an ionization generator all of which represents a significant investment. JP H&C was recommended to us by our neighbors so we investigated and determined the company to be professional and trustworthy. Our evaluation was correct. Jason replied quickly with a visit to our home and to our request for recommendations and prices and answered all of our questions.Traci coordinated the process quickly and also answered all of our questions. Technicians Matt, Carson and Ben arrived on time on the day of the installation, worked efficiently and carefully, fulfilled our requests and also answered all of our questions. The entire process was smooth and painless for us. Michelle called us after the work was completed to make sure we are happy with the installation and to remind us to contact them anytime if we should have any questions or concerns. We have the highest respect for the team at JP H&C and wholeheartedly recommend them to anyone contemplating hiring them to perform any of their services.

Da
Review №2

How service should be! We chose JP based on reviews and theyve clearly earned them. Everything seemed honest. Thats one of the most important things to me besides price. JP called before showing up on time & diagnosed quickly. Had us up and running again within an hour! After service was complete & he left, a detailed invoice was sent via email. Perfect! Thanks guys!

Be
Review №3

Tech came out very quickly and took care of us. We called back the next morning because there was condensate building up in the basement - they came back and took care of it at no extra cost, and even went the extra mile and repositioned my condensate pump and piping to be more efficient and it just flat out looks better! Jason then took the time to even offer to remove some of the old piping that was not being used from previous homeowners. What a guy! Seriously good people who stand by their work, and work quickly! They will hear from me again for servicing my furnace in the fall and all other AC maintenance needs.

Al
Review №4

Always a great experience. Having the routine twice yearly maintenance has kept us cool in the summer and warm in the winter without concerns. The one time I needed help (on New Years Day no less), I had prompt service. Thank you JP Heating and Air Conditioning for being there for us.

Ke
Review №5

Super helpful, I was walked though a quick trouble shoot over the phone, found a blown fuse. Then he told me I could come get a fuse from him since he lived close. Showed up and he got me just what I needed. The fuse worked and now I’m cooling off. This was at 8:30pm other companies wouldn’t have helped out like that. Would highly recommend!!!

sh
Review №6

Always very professional, knowledgeable and informative! As well as on time and efficient! JP Heating is the BEST!

Be
Review №7

My AC went out on a very hot week, and they were extremely fast and friendly. Highly recommend!

St
Review №8

Just very awesome. They worked together, they give you 100 % customer service. Even on a busy day. They make you feel you are priority. Yes, I am excited too my heat works. But know it got done right. And doubled checked. 5 stars ..... thank you guys.

Ky
Review №9

JP Heating responded to my service call day of, arrived on time, successfully got my AC back up and running and helped with some thermostat issues wed been having. They were professional and worked quickly. Fair price for the services as well. Jason was very helpful and talked us through all of the repairs and work without making us feel like a dummy. 10/10 would use again.

Da
Review №10

JP and his crew have been great - responsive, efficient, and do excellent work. Highly recommend!

Ma
Review №11

Jason and Tracy arranged for their team members, Matt and Carson, to install a mini-split unit at our renovation site within a tight time line requested by us which was necessary for our completion plan. Everyone was professional, competent and respectful of our home and us. Great work and much appreciated!

Ap
Review №12

Ben performed service on our furnace did a great job !! Keep up the great service to your customers thanks.

Ad
Review №13

JP is top notch! Professional people combined with high quality work. Thanks!

Ro
Review №14

It was a humid 90 degree day and my AC quit sometime during the day while I was gone. I emailed Traci thinking she wouldnt see the email until the next morning since it was after hours. However, she responded very quickly. Jason came over within the hour and found the problem. He was going to go get the part and replace it that night, but it was already cooling down outside so I said the next day would be fine. Carson was out the next morning and replaced the faulty part. Having just brought a family member home from the hospital, JP Heating and Air Conditioning was so incredibly helpful and I very much appreciate their quickness to respond, their professionalism, and the incredible service. They have my loyalty and utmost gratitude. Thank you so much to Jason, Traci, and Carson!

Ca
Review №15

I am more than pleased with our service! We waited over 2 hours for someone from Bel-Aire to help us with our broken furnace. Mind you, this is February in Michigan, not warm. After 15 minutes on the phone, our issue was solved. Thanks!!!

Ke
Review №16

Jason, Matt and Traci were awesome to work with. Traci and Jason were on top of communication and updating me with things. They were timely and stuck very close to the quote they gave me initially for the work that needed to be done. They did their best to save me money but still providing quality work. Highly recommend for your heating and cooling needs!

Fl
Review №17

Started using them 4 years ago. They always provided great service. And if there was a problem Jason himself would come out and make things right. We are moving away from the area and hope we will find another company as comitted to customer service as they are! Thank you for all the help! You guys have been really appreciated.

La
Review №18

The technician was very professional and polite. He cleaned out my air conditioning unit, fixed some wiring, and replaced my filter. I feel for the price I paid for a holiday weekend service call, it was a good value. I will definitely use them again. Thank you!

Br
Review №19

The team at JP was very professional and responsive. The technicians that came to our home were very knowledgeable and openly shared what they were seeing. I highly recommend JP and I will be using them in the future.

Ra
Review №20

Just moved across country to our new home and the first night the furnace went out. Didn’t know who to call so google searched and saw other great reviews, so I gave them a try. So glad I did! I have found my “go to” Heating & Air Conditioning company for life. No need to look any further. Exceptional customer service, affordable pricing and totally reliable. Thank you!

Ne
Review №21

We have used JP for a new install and maintenance of our HVAC systems in 2 homes over the past 15yrs. They are always a pleasure to work with. Clean. Prompt. Respectful. Great communication. Informative. Thank you all at JP.

To
Review №22

Great customer service and experienced service technicians. Fixed our hot water heater on time and will be using again for future needs. Timely and quality response times with communication.

To
Review №23

My existing unit was 24 years old, and was starting to wear. I wanted to upgrade from a 10 seer to a 13 seer. They listen to my needs, schedule my appointment and time of arrival and was there. The employees were courteous and friendly. I would refer them to family and friends.

Ma
Review №24

I called because my furnace had been tagged by Consumers Energy due to crack in heat exchange. It was cold & the owner, Jason showed up very quickly. We were impressed with his knowledge & support. I do have to say that Tracy, who works in the office cinched the sale with her finding the financing that we could afford & work with. Electric heaters were dropped off to help keep us warm. The next day, Mark & John installed a new furnace for us and almost seemed like family. Jason, the owner stopped by afterward to make sure we were happy with our new furnace & he picked up the heaters that we no longer needed to keep us warm. Thank you JP Heating!

Do
Review №25

Great service. Techs are always friendly and answer any questions. They also wear booties in my house.They know what theyre doing.

Mi
Review №26

Thank you guys. They were able to fit me in quickly to get my new furnace, and the installation time was quick. Very respectful and I understood them about what was happening. They were very patient with my questions. Overall I had a great experience.Also being a veteran I received a discount. Thanks for everything.

Pa
Review №27

The furnace is very quiet. I was toasty last night sleeping. The crew was pleasant to work with. I will tell anyone that needs work on their furnace to call JP heating and cooling

Er
Review №28

Quick and easy service. Had A/C unit ready for summer. Wore a mask for indoor safety (which I greatly appreciated) and fixed wrap on pipes leading to the A/C unit.

Pa
Review №29

We needed a local Heating & Air Conditioning company and were new to the area. We found JP and could not be happier. Very helpful, responsive and quality work! Highly recommend!!

Mo
Review №30

I am impressed with the communication, professionalism, and work from JP Heating and Air Conditioning. The technician was friendly and took the time to explain any issues.I highly recommend this company.

Ma
Review №31

The technician arrived in a timely manner, was courteous, and knowledgeable about the products/equipment.

El
Review №32

Technician came on time and 2 days earlier than original appointment. He was sensitive to all of the covid-19 precautions. Provided an estimate and clearly explained what service issues he addressed.

Da
Review №33

Friendly, efficient service. Great company to work with.

Ka
Review №34

Im very happy with the service JP provided us. Our inspector missed a gas leak in our home that was due to improper piping. Consumers had to turn off our heat in the middle of winter! After fighting with our home warranty for a week, I called JP and they were quick and reasonable. Tracy was amazing and answered all of my questions. Her call back time was impressive and her honesty sold me. The technicians also ended up finishing earlier then the quoted time. I definitely recommend this company!

Li
Review №35

Pleasant and easy to work with! Prompt, communicative and responded to situation extremely expediently. We will definitely use them for our other properties! Thank you!!

Ke
Review №36

Excellent !!! Very friendly people to deal with, great professional service.Would recommend, and call again for any repairs.

Gr
Review №37

Thank you so much for your help JP, I would have waited days to have heat back in the house if you wouldnt have been there to help. Lucky for me you were my first call.

St
Review №38

Excellent service every time. I’ve had them out for repairs and also to install a new furnace and air condition unit. They are professional and knowledgeable. Marek was a pleasure to work with on my most recent service call. This is a first rate company.

Ja
Review №39

Great price and very knowledgeable. Installation was done with great care and skill. Had heat that night. Very satisfied with service and purchase.

An
Review №40

Our business ran into an HVAC emergency on a Sunday evening. Our contracted company was not available so we called JP Heating and Air Conditioning. Not only were they willing to come out, their tech was here in less than 30 minutes and their rates were impressive!

Be
Review №41

Always a great experience with JP Heating & AC. They service my personal house with excellent knowledge and care. Recently had a furnace Clean & Tune and they covered the material cost to replaced a failing induction motor. Great Job.

Ka
Review №42

I appreciate that technician is always on time and provides a quality job at price quoted. Marek is always so polite and answers all my questions. Thanks for being so dependable.

Al
Review №43

Great people. Great work on A/C installation and electrical work. Fair and honest. Went above what was expected to explore heating an additional area. Highly recommended.

Ke
Review №44

From the first call to Traci to Jason finishing our heating duct issue and installing a new water heater took 2 days! Awesome customer service!

Sh
Review №45

The technician was professional, timely, and easy to work with. The service was exceptional and inexpensive. Thanks, friends!!!

Ky
Review №46

We had JP recommended to us by a co-worker after we received very high quotes for repair and replacement options from a large HVAC company in the area. We never felt pushed to do more expensive repairs or replacements and never felt we were being handled by sales people, as we did with the other company.JPs repairs were significantly cheaper than the other company. We tried to get by with a cheaper fix to our problems and eventually ended up doing a full replacement of our older furnace and AC unit. The replacement was thousands of dollars cheaper than the other company. Almost half the cost! And, Jason credited us for the cost of the replacement with some of the labor put into a previous repair.Jason and his technicians are professional, thorough, and friendly. They really seem to pride themselves in their work, and they spent a lot of time explaining our problems, how the determined their diagnosis, and what our options are. We were helped in a timely fashion, even on the weekend.Traci, in the office, was helpful and friendly and followed up with each visit to make sure we didnt have any concerns and were happy with the work we had done. Exceptional communication and service all-around. And our house is cool again!

Mi
Review №47

Our AC failed recently and both Traci and Jason were very helpful it getting everything resolved promptly. Thank you very much!

Ca
Review №48

Emergency repair needed on air conditioner during heat wave. They fit me in before noon on a Friday! Everyone involved was professional and courteous. I couldnt ask for more... Thanks again JP!

Br
Review №49

Update 10/6/2020: it was 8 months ago that JP came out and assisted with my inducer motor repair and it still works flawlessly. I continue to use JP for regular maintenance and more recently to add in some HVAC ductwork for my basement / address a problem with my furnace not kicking on. Jason is just a top notch guy who is willing to do whatever it takes to make his customers happy and I greatly appreciate him and his team. I will be using JP in the future for everything HVAC related.Original post:My furnace broke on Friday night, after hours, and we were in need of an urgent repair (with a 6 month old in the house). Jason took my call and was at my house within an hour. This was around 10pm at night. He was very quick, friendly, and knowledgeable. His pricing was fair and honest for an after hours call. The furnace is back up and running. It’s as quiet as it’s ever been! I would recommend JP heating/cooling to anyone. Thanks Jason!

Jo
Review №50

JP Heating and Air Conditioning always responds very quickly to my calls and gets the repair done in a timely manner. Having rental properties, this is very important to us and our tenants.

Sa
Review №51

Technician Marek is very professional, answer your questions correctly and do job right without using any shortcuts and bypass. Very throughl when evaluating issue or doing tune up. Added value to JP heating and air conditioning.

Da
Review №52

Jason--over the 15 years your company has always done a great job for us. Thank for the excellent service.--D.H.

Mi
Review №53

I hate buying things, never think I am making the right choice. I asked way to many question. Jason was patient with me, and after I spoke to 3 other companies I had him over again,(a third time) I finally said ok. The system is quiet and looks great!! the installers were clean and neat. We are warm again and I think we got a Great deal(just cant wait to run the air). thanks Jason, Matt, and Traci !!!

An
Review №54

Jp Heating and Air Conditioning does a great job. All service men are very knowledgeable, on time and ready to serve you. Traci the office manager is very friendly and always willing to assist you.I have used several other Heating and Air Conditioning Contractors in the area but its my opinion that JP has done the best for me

Da
Review №55

Timely service, done quickly. Respectful and helpful representatives. Accurate info, and no up-selling!

Du
Review №56

My A/C stopped working on a 90+ degree holiday weekend. I called 3 places and only JP was able to give me an accurate quote for service. One place didnt call back until the next day. Jason was there within 45 minutes to get it going again. Be prepared to pay time and a half for after-hours service, and a fairly big markup for parts. A capacitor had to be replaced and ended up costing me just over $50 for the part alone. The A/C was working again well within two hours of my call.

Ja
Review №57

My air conditioner stopped on a Thursday evening. With work and family stuff, it was a crazy Friday and didnt get to call anyone to find out what was wrong. I woke up Saturday and started emailing and calling whoever I could find on Google. Within one hour JP emailed and called!! It was refreshing to see a company so dedicated to getting to me. Three days later Im still waiting for these other companies to contact me. JP had my familys best interest at heart, which is a breath of fresh air, both literally and figuratively. JP definitely earned my trust, and I will never call anyone else. JP heating and cooling gained a customer for life. Thank you.

Te
Review №58

Excellent service. Incredibly responsive. Knowledgeable and capable team.

Pe
Review №59

My experience today wil Jp Heating and Air Conditioning good not have been better. Tracie was great to deal with on the phone and my service tech Jared was polite and extremely knowledgable. Super service and I will call on JP from now on if I need help with either my heating or air conditioning!

Gl
Review №60

Very curtis and promp service. The tech was very informative and knowledgeable.

Al
Review №61

We had JP install 2 furnaces in our duplex and they did a fantastic job. The customer service was outstanding, from the the crew who went the extra mile for us on the installation to JP himself, who spent extra time diagnosing and fixing an unforeseen problem with our electric wiring. And last but not least, I want to express my deep gratitude to Traci, who was so helpful in coordinating everything. She answered all of my questions, and made us feel so confident about the whole process. When we had a problem receiving one of our Consumers rebates, Traci took it into her own hands and got it all sorted out for us. What amazing service on every level! I cannot say enough good things about JP Heating and Cooling. They really care about their customers.

Ga
Review №62

Polite, informative, professional, great service!

Ke
Review №63

Last night our furnace went out and it has been single digit temps all week. We were worried about our little girls making it through the night without any heat. Jason got back to us right away at 10 pm and helped us work out the problem. We were able to have our heat back on within an hour and will be using them to service our furnace tomorrow. He was GREAT!!! Highly recommend them!

Sa
Review №64

Really great to work with. Knowledgeable technicians and arrived right on time!

wa
Review №65

Outstanding service, and very reliable. We’ve had other companies, and they are no longer called. J. P. Has been consistently excellent.

Em
Review №66

Jason came by last week to give us an estimate on a furnace replacement and we couldnt have asked for better! He came when he said he would, was very informative, and he didnt try to sell us the biggest, most expensive equipment. He really took our needs into account which is a breath of fresh air when youre looking to a professional for advice!

Je
Review №67

JP Heating and Air Conditioning has gone above and beyond expectations to take care of us. Highly recommend them for all of your heating and cooling needs!

da
Review №68

Great responsiveness and great technical service. I recommend JP to everyone in need of HVAC help.

Ja
Review №69

Jared was prompt and efficient. He explained what he was doing and why. GREAT worker!! Thanks JP!!!!

Ge
Review №70

Best heating/cooling folks in the area!! Knowledgeable, friendly, caring and prompt when you need them! Jason and co will go the extra mile for you. Highly recommend!!!

Br
Review №71

Professional service in all aspects.

Do
Review №72

I use them for my home and businesses. I wouldnt use anyone else.

Jo
Review №73

Excellent communication and trustworthy work.

Le
Review №74

Very friendly and knew exactly what he was doing. Would recommend them for any HVAC work.

Te
Review №75

Jared does a great job, he shows and explains what he is doing.

Fr
Review №76

Cant say enough good things about this company, its 90 degrees out side, A/c went out, its also after 5...the company sent out there tec and he fixed the problem in just a few min im talking less than 5 min.....honest and no price gouge, just straight up good service, and you can bet im asking for Jared the tec to come back out when the fall comes around for our per winter service and when I need a new system this company is getting my money

Am
Review №77

I refer everyone to JP heating and air!!they have inspected my daycare for years and are always there anytime I need them no fails...just perfect to me and all my family and friends who use them now!!

Br
Review №78

UPDATED READ ENTIRE REVIEW: Poor experience, would not recommend. JP Heating was contracted by my builder to install a zoned HVAC system in a new home. Less than 1 month after C of O (June of 2015), entire system failed and was completely filled with water. Its our opinion that both the contractor and builder new of the risk and decided to proceed any way, owner even stated he warned builder of dangers due to high water table and proceeded to install anyway passing risk on to our famliy. Once the issue was finally corrected (at our expense) and outside temperatures continued to drop, we quickly realized that the Tempstar furnance that was sold to us (even though builder told us via email wed get a Bryant). wasnt capable of evenly heating the home with there being 10-15 degree temperature variances within the same zone.RESPONSE TO OWNER: You were fully aware of everything you were dealing with and put us in the middle of a finger pointing session between you and the builder multiple times stating he was told about the dangers and advised you to move forward. When we started this process when asked about the reputation of the Tempstar product you used you name and reputation as the warranty we could count on. We relied on your word and values which proved to be a grave mistake. We have had multiple licensed contractors in the area come through for suggested repair methods and each of them confirmed that you were borderline grossly negligent. Hopefully you learn from this experience and do not do this to another family as it was almost a $10,000 repair bill to us.

Tr
Review №79

Great Technicians, Great Service and always willing to go the extra mile!!!

Sc
Review №80

Fast, courteous, knowledgeable, great prices!

Pa
Review №81

Excellent service !

Li
Review №82

Quick and efficient

Information
17 Photos
82 Comments
4.9 Rating
  • Address:7536 E Michigan Ave, Kalamazoo, MI 49048, United States
  • Site:http://jphac.com/
  • Phone:+1 269-345-1843
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air filter supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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