Kevin Kelley is an excellent agent. He took his time to explain the policies with me over the telephone. Ordinarily, I prefer to have such explanations in person but Mr. Kelley was organized, clear in his language, and very helpful. 10/10

Always very helpful when I call. I shopped around with different insurance agencies and they gave me the best rate. I would highly recommend their services.

After having Allstate insurance for 45 years, Allstate dropped me because changed my bank and did not enter my new information correctly. So, I went three months without paying (yes, I should watch my banking more carefully!). I did not realized it was canceled, paid what I owed and they dropped me. I am just so stunned and disappointed. My parents have always had Allstate as well, probably 50 years or more. I had one fender bender and used the towing service three times. Again, I am totally stunned especially during this global health crisis where people are struggling to pay their bills and Allstate doesnt seem to care at all. I would never, ever recommend them to anyone. I have Gieco now and I got a discount for being a school teacher, so I actually pay less a month.

Alexandria was a pleasure to work with .Saved me big dollars over State Farm.Give them a call you will be surprised how much they can save you, very satisfied customer. Wayne

UPDATE: As of 7.5.19 there was no refund issued by the Kelley agency. They have ignored all requests from VISA and Wells Fargo to refund back the $669.94.I received a call on 4.26.19 from Alexandria Griffin an agent with Kevin Kelley Allstate in Jupiter, Florida. She was trying to convince me that she could give me a great offer on an auto policy. I told her that if she could offer me the same coverage and lower price than I have currently, I would consider changing. I emailed her my current auto policy with terms, conditions and price. Alexandria sent me a copy of the coverage she could provide. I would save about $30.00 per month and have identical coverage. She said with a new policy I would have to pay 4 months payments upfront. I gave her my credit card info, she was not suppose to process the payment $669.94 until I signed the contract. I soon found out that she processed the payment immediately. There was a delay in sending out the agreement that I was suppose to sign. When I finally received the documents to sign, it was totally different than the estimate she sent me originally. Instead of being approximately $30.00 less per month it was $63.50 more per month for the exact same coverage I have with Nationwide. When I called her and asked her, how is it possible that in a matter of a couple of days the price increased by about $93.50. She replied I need to compare apples with apples. The coverage she was offering was exactly identical but the new price would be so much more than I was paying now. When I sent her the copy of my current coverage I clearly stated to her I will only consider changing insurance companies if I get the exact same coverage at a lower price. I told her that I will not sign this contract and that she needs to process a refund immediately. She sent me an email that the process was cancelled. I was informed that a refund of $669.94 would take place within 24-48 hours. I notified the owner Kevin Kelley & informed him of how Agent Alexandria Griffin misrepresented a couple of serious things to me. One being the increase of $93.50 more per month. The other serious thing was processing 4 months payment before I signed the contract.Talking to Kevin Kelley, was like talking to a wall. He said absolutely nothing but uh huh uh huh. Never apologized, never said, I’ll issue a refund of $669.94, never said I’ll talk to Alexandria and get this resolved, just uh huh uh huh. Be aware everyone! This agency will be under investigation and they’re in jeopardy of having their licenses suspended and or revoked. Stay away from these dangerous money grabbing vultures who misrepresent and is participating in fraudulent activity.

Kevin and Alexandria are alwaysprompt, knowledgeable and professional. I would recommend to anyone for your insurance needs. Over all an amazing agency to deal with.

Kevin with Allstate insurance is awesome, just with a few phone calls we had a quote for my truck and my wifes car along with two motorcycles. Kevin saved me a ton of money in my insurance, easy going and no high pressure sales. I will recommend him to all my friends and family. Give Kevin a call to see just how easy it is to save money with Allstate.

Kevin (and his dad before him) has been a very helpful, knowledgeable, and personable agent for our family. He makes sure that we are protected and treated fairly regarding our car, flood, and home insurance needs.

Nothing but the best here! Been with Kelley for over 5 years now and have had nothing but the best guidance and service. Their agency makes you feel like family and quick to answer any questions.

Im a long time client and Kevin Kelleys service is outstanding. Thank you.

Buyer Beware - I am a new customer to both Allstate and Kevin Kelleys office, and I have had a very poor experience thusfar. I was quoted an auto premium, I purchased coverage and paid in full. More then a month later I was charged an additional $51 with no explanation, I received no notice of the charge and only became aware of it on 5/18/16 when I was checking on my policy. I called Allstate and was referred back to the Agent who I was told would call me but never did. I called the Agent spoke to Camille who told me that I should not have been referred back to them but she would look into it. After multiple phone calls with no resolution I was sent an e-mail on Friday, 5/20 that Allstate was doing a formal investigation which would take 5 - 7 days. So I patiently waited until today and called to follow-up, it took me 3 phone calls but Camille did return my call to explain to me that the additional charge was a discount for a second car to be added to the policy but since that never happened they removed the discount and charged me the balance. The Agent who incidentally does not work there anymore never discussed a second car with me. I dont think I should be responsible for that Agents error but it appears that I might be, I am waiting for a call back from Kevin Kelley and we will see if that happens.

Not responsive or professional. Seemed like my company was bothering them by being a customer.